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Courtyard Alexandria Pentagon South

3.0 of 5 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Certificate of Excellence 2014
Courtyard Alexandria Pentagon South
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Courtyard Alexandria Pentagon South
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284 reviews from our community

Traveler rating
    165
    59
    29
    20
    11
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78
39
20
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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  • All months
    (284)
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    (72)
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    (35)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a very short business trip. The Staff, especially Mimmi, Manna and Minah, made me feel so welcomed. I felt at home, as the service was very personal. Even some of the guests I encountered were very warm and familiar. I was in town for an interview and they ( including the guests) wished me success. I will surely... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Sheldon R - Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very glad to hear that you found our hosts so efficient and friendly. We are happy that you had a stress-free stay and hope... More 

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

For me, my stays were always pleasant at the Courtyard Pentagon South. The General Manager Keith M. is always courteous and professional. The front desk staffs are very efficient and helpful. I am looking forward to meet many friendly faces at the hotel in my next visit. The Starbucks counter is adding a sophisticated atmosphere for the bistro area. Ms.... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

tracy 11242 - Thank you very much for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South. Every process put in place is aimed at providing you with an unforgettable hotel experience. We are very glad to hear that you found our hosts and managers so efficient and friendly. We are happy that you had... More 

New York City, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 2, 2014

The staff was warm and welcoming. Although we checked in very late, the receptionist approached us with answers to all of our questions. She said FREE breakfast and FREE parking came with the room. Those were 2 issues I saw on YELP and I was prepared to question. Breakfast was fine. I loved the self made waffles and the crispy... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

La C - Thank you for taking the time to review your recent stay with us on TripAdvisor. We are glad to hear that you found our hosts efficient and accommodating and that your guest room was to your liking. We are happy you had an enjoyable stay with us and hope to welcome you back again. More 

New York
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a very reasonably priced alternative to hotels in DC. Although it is a low cost hotel, there were no service or maintenance issues The rooms were clean and nicely maintained. The staff was courteous and professional.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Rny321 - Thank you for taking the time to submit your review on TripAdvisor. I am glad you enjoyed your stay and the many amenities we offer. We look forward to meeting you on your next trip to the area. More 

Hopewell, New Jersey
Top Contributor
61 reviews 61 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 28, 2014

Close to Old Town Alexandria and easy access to DC. We booked a suite to accommodate 3 of us--according to our daughter, the sofa bed was a little uncomfortable. Some details need attention: trash can full of dirty diapers from previous group in our room, expensive self serve parking, difficult to control heat system. Still, the room was quiet-ask for... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

sbenhill - Thank you for staying with us and sending your review of your experience to Tripadvisor. We have addressed your issues with the appropriate staff. I look forward to your next stay with us. Please feel free to reach out to me at the hotel via the main number (703) 751-4510. More 

1 review
5 of 5 stars Reviewed November 15, 2014

I stayed at the Courtyard Alexandria Pentagon South for two nights in mid-November 2014 in order to attend a conference at another nearby hotel. The first night I slept very little due to a very loud air handling/ac/heating unit in my room. I merely mentioned this the next day to the shuttle driver and several staff members jumped into action... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

David K - I would like to sincerely thank you for taking the time to submit your feedback on TripAdvisor. We appreciate your outstanding review of our staff service and we will be sure to recognize them. I hope you will consider the Courtyard Alexandria Pentagon South on your next visit to the DC area so that we can better... More 

Top Contributor
226 reviews 226 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is my third stay at this hotel. I will say that it was better than the other times. The staff is always friendly and cooperative. The Bistro is a good place to eat. There was a large number of high school students on tour but they were well behaved and quiet. The only downside was the construction noise by... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Brackjr - Thank you for taking the time to submit a review to TripAdvisor about your recent stay with us. I am glad you enjoyed your stay and the many amenities we offer. We always value feedback from our guests. I look forward to your next stay with us. More 

Alexandria, Virginia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 12, 2014

We stayed here the night before the Marine Corps Marathon as part of the marathon block of rooms. It was extremely busy and crowded because of the special event, but the staff managed to keep their composure for the most part. Our marathon block rate included a grab and go breakfast plus a shuttle to the event for the runners... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Zach B. - Thank you for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South with us on TripAdvisor. Your observations are very helpful in our pursuit of guest satisfaction. We strive to be a leader in customer service, and comments from guests such as yourself allow us to make improvements. We would like to... More 

Naples
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2014

Agree with previous reviews about the noise from the highway so ask for a room not facing the other way. Convenient to CVS and Planet Fitness. Hotel was redone about 2.5 years ago so its in pretty good shape. Bathrooms are nicely done and good shower pressure, no issues with hot water. Did not have a car so can't review... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Scott K. - Thank you so much for sharing your experience of your recent stay with us. We are very sorry that you experienced noise from the nearby freeway. We are very grateful and take every criticism seriously. I would like to ask you to please provide us one more opportunity to show you the standard of hospitality that we... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014

Nice hotel, and great staff! Buffet breakfast was also good. I do like how CVS and pizza place is right across the street and hotel shuttle drives you to Metro. Our room was facing freeway so every night and ALL night we heard construction going on and it wasn't queit either. We did NOT sleep a wink! Such a waste... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

LydiaMadera - Thank you for taking the time to review your recent stay. I sincerely apologize that you experienced noise during your stay with us. I will proudly share your positive food and service comments about your experience at the hotel with our team. We definitely look forward to seeing you on your next visit to the DC area. More 

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#4 Family Hotel in Alexandria
#11 Business Hotel in Alexandria

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