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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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Courtyard Alexandria Pentagon South
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299 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Absolutely everything about this hotel is first class. The staff is outstanding and went out of their way to be sure I had everything I needed while there. The room was absolutely spotless as was the bathroom. I ate breakfast on property which was also fantastic. I will stay there any time I'm in the area in the future.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I booked this hotel for a night stay in between flights. I remembered using the hotel for parking services from aiportparkingreservations.com & decided to use it again and stay this time. Even though I only stayed for a day...it was quite pleasant. The front desk employees were very helpful and courteous while booking cab for me since my early flight... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

ladybelle - Thank you for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South with us on TripAdvisor. Your observations are very helpful in our pursuit of guest satisfaction. We strive to be a leader in customer service, and comments from guests such as yourself allow us to make improvements. We definitely look forward to... More 

Simi Valley, California
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Over Spring Break, from 3/26 through 4/4/15, My wife and I stayed at this hotel. The room was clean, the service was spectacular, and the amenities plentiful. First of all, they have a shuttle that picks you up from Reagan Airport, but they also furnish rides to the Metro, to Shirlington, where there are a number of restaurants, and one... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Joel G - We are glad that you enjoyed your stay with us and that our room was comfortable for you and your wife. We take great pride in upholding high cleanliness and guest service expectations. We hope to see you again the next time you are in the Alexandria area. More 

Bristow, Virginia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent value for the money. Close to all things in the DC area but far enough out of the city to be out of the bustle. Nice pool and the parking lot has controlled access which is nice. Couple of nearby convenience stores add to the value. Very close to good shopping and dining in Shirlington.

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Connellype - Thank you for the wonderful feedback you provided on your stay at the Courtyard Alexandria Pentagon South. I will be sure to share your experience with our team. We look forward to meeting you on your next trip to the area. More 

Cerritos, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was very surprised at the reviews of this property after I stayed there recently. Yes, the staff is friendly and helpful but the state of the property just doesn't qualify it as a Courtyard by Marriott in my travels. It is really dated and in serious need of renovations. The windows seemed to be double-paned; however, when the sliding... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Man_MJ - Thank you very much for deciding to stay with us, and for then taking the time to let us know how we did. While I was very happy to read your positive comments about our service, I wanted to apologize for the overall look of the property that you encountered during your stay. We hope you choose to... More 

Spring Hill, Tennessee
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a Marriott Platinum Elite member, I have stayed at numerous Marriott properties throughout. The staff was pleasant, and the room was comfortable. However, the property, fixtures and furnishings were dated - which had me wonder about this properties dedication to cleanliness and appearance.

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South with us on TripAdvisor. Your observations are very helpful in our pursuit of guest satisfaction. We strive to be a leader in customer service, and comments from guests such as yourself allow us to make improvements. We sincerely care about your comments and... More 

Mid Coast Maine, Maine
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stay here often. This hotel is up to the standards we expect at a Courtyard. But it really excels at providing great service. The front desk staff is always helpful and Manna, in the Bistro, makes breakfast a very pleasant experience.

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Frank K - Thank you for the wonderful feedback you provided on your stay at the Courtyard Alexandria Pentagon South. I will be sure to share your experience with our team. We look forward to meeting you on your next trip to the area. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly, helpful and responsive. Rooms clean and comfortable. Shuttle service is very accommodating! Fridge and microwave available upon request. Located near drug store, convenience store and pizzeria. Bistro staff is always smiling and very helpful, especially Manna.

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Monica G - Thank you for so many kind words from your recent visit to the hotel. I will proudly share your positive comments about your experience at the hotel with our staff and I am very happy to hear that you enjoyed your stay with us. We definitely look forward to seeing you on your next visit to the... More 

Chesterfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Often I stay here when working in the area. The staff is very responsive to your needs and even makes recommendations to improve your stay. One night there was major road work happening and the team moved me to the other end of the hotel. The parking is great and the food staff is awesome they are over the top... More 

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for sharing your experience at the Courtyard Alexandria Pentagon South. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Schertz, Texas
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

Been here for a week, staying one more and glad to be at this hotel. Upon check in, a microwave and fridge were delivered to my room. For long term stay it's good to have the option to eat in. Room is clean and comfy. For government rate, breakfast and dinner are covered. Breakfast is buffet with good options...fresh waffles,... More 

Was this review helpful? Yes
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to reveiw our hotel. We are so glad that our staff took such good care of you and that the room was clean and convenient with the refrigerator and microwave. Please be sure to visit us the next time you are in the Alexandria area. More 

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