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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Ranked #14 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
annalisa r atlanta
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273 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I typically really enjoy the Courtyard hotels, so I was surprised to find the service less than friendly, garage elevator very dirty, our bedsheet was too small and slipped off in the middle of the night, shower curtain was falling off the hooks, and the toilet was running.

Was this review helpful? Yes
atlanta
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 nights for a wedding in old town which was close by. The hotel was pretty nice. Upon arrival, Edna was very accommodating and helpful. There was a CVS and 7/11 conveniently located across the street. We liked that. I'd highly recommend this place to anyone.

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

annalisa r - Thank you for so many kind words from your recent visit to the hotel. I will proudly share your positive comments about your experience at the hotel with Edna and I am very happy to hear that you enjoyed your stay with us. We definitely look forward to seeing you on your next visit to the DC... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband & I just spent 10 days here during our D.C. vacation. It was truly wonderful to be here. The staff has outstanding customer service, they helped us with directions, recommended great restaurants, the room was beautiful & comfortable. Everyone from Keith (General Mgr.) to Stephanie (Front Office Mgr.), Beza, Edna, Neiman, Sevar, the housekeeping staff, the shuttle drivers... More

Was this review helpful? Yes 2
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

rmak2014 - Thank you for so many kind words from your recent visit to the hotel. I will proudly share your positive comments about your experience at the hotel with our team and I am very happy to hear that we exceeded your expectations. We definitely look forward to seeing you on your next visit to the DC area. More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here for two nights while in D.C. With the price tag we got from priceline, we were literally amazed by this gem! Strongly recommended! Location We fly in & out from DCA so we take advantage of the complementary shuttle bus service. The bus always shows up within 15 minutes after a phone call. Super friendly driver. The... More

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

morganjiao - Thank you for your wonderful review. I’m very pleased that the location, service, facilities and room met your expectations. I will proudly share your comments about your stay with the entire team in our upcoming meeting. We certainly hope to see you on your next trip to the DC area. More

Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 12, 2014

Traveled to Alexandria, VA on Friday, Sept 5th and left on Sunday, Sept 7th to attend the Saturday, Sept 6th Washington Nationals game. The property I typically stay at in the area has now closed so I had to find another spot. Upon recommendation of my youngest brother I searched Groupon and found this hotel. Good choice. Hotel is convenient... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

True TripInfo - Thank you for so many kind words from your recent visit to the hotel. I love the heading of “Nice Find”. I will proudly share your positive comments about your experience at the hotel with our team and I am very happy to hear that we exceeded your expectations. We definitely look forward to seeing you on... More

Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

This was a fantastic location with a very helpful staff and fantastic rooms! Beza at the front desk made checking in and out easy, and was able to assist my family with directions to and from the locations we were having difficulty with. I cannot give enough praise to her and the rest of the staff for a fantastic stay!

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Alohadustn - Thank you very much for such a wonderful review. I’m very pleased to read that your stay was fantastic and that you received amazing customer service. I’m sure that Beza and the rest of the team will be excited to read your comment. We look forward on seeing you on your next visit to the DC area. More

2 reviews
4 of 5 stars Reviewed September 7, 2014

Traveled to Alexandria, VA on Friday, Sept 5th and left on Sunday, Sept 7th to attend the Saturday, Sept 6th Washington Nationals game. The property I typically stay at in the area has now closed so I had to find another spot. Upon recommendation of my youngest brother I searched Groupon and found this hotel. Good choice. Hotel is convenient... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

John O - Thank you very much for such a great review. I’m very happy to hear that the location, staff and breakfast met your expectations. I will share your comments with the entire team in our upcoming meeting. We look forward on seeing you on your next visit to the DC area. More

Top Contributor
213 reviews 213 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 4, 2014

This Courtyard is just average. It is beginning to show its age and has several cosmetic flaws. The hallway for the floor that I stayed on was not air-conditioned. In the morning the hallways were hotter than the outside temperature. Two things happened during my stay that made me disappointed. The first: during the first day house keeping turned off... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Brackjr - Thank you for taking the time to review your recent stay. I apologize that your stay was not what you have come to expect from a Courtyard. We strive to ensure that every guest has an enjoyable stay and we did not meet your expectation and our own. I will be sure to address the concerns you have... More

1 review
5 of 5 stars Reviewed September 4, 2014

The receptionists are very friendly and extremely helpful. Rooms are immaculate every time thanks to the maids and excellent service. I have stayed at this location a total of 10 times within the past six months. I haven't been disappointed yet thanks to the great staff!

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Shella Y - Thank you very much for your review. I’m happy to hear that the receptionists were very friendly and extremely helpful. I’m also very glad that we met your expectations and that you found everything immaculate and well operated. I will definitely share your comments with the team in our upcoming meeting. We look forward on seeing you... More

New York City, New York
1 review
5 of 5 stars Reviewed September 3, 2014

The staff was very friendly, especially Stephanie, the receptionist. We left NYC early to avoid traffic and we arrived earlier than expected. However, they were very accommodating and allowed us to do an early check in. The entire hotel was very clean. The beds were very comfortable. Breakfast was good. They have a breakfast buffet and brew Starbucks coffee. The... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

camwilly - Thank you very much for such a great review. I’m very pleased to read that your stay was great and that you received amazing customer service. I’m sure that Stephanie will be happy to read your comment. I will happily share your comment with the food and beverage team as well as with housekeeping. We look forward on... More

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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