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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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1 room 1 guest
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Courtyard Alexandria Pentagon South
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spring Hill, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful welcoming staff! Close to the highway, convenient, but can be a bit noisy depending on traffic (sirens, etc). 24 hour fitness room and a life guard at the indoor pool. Complementary newspaper. Try to get the special rate which includes parking and breakfast. Across the street is a pizza place, CVS, gas station, bank and more. Parking is in... More 

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Dear Haferhouse, Thank you so much for the great review of our team and hotel here at the Courtyard Alexandria Pentagon South. We strive to provide the best accommodations and service to all our guests, and I am thrilled to know you not only you found our location convenient, but our team outstanding! I will certainly pass on your praise... More 

Darien, Illinois
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't have much time spent at this property, but from I was, they try hard. Unlike other courtyards, there is a breakfast included if you but the right rate; it's a similar breakfast to a Springhill or Fairfield. Still has a Bistro if you are into that sort of thing. I was upgraded to a nice room, and it... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel were nice and very professional. They arranged the shuttle service from/to the hotel in a timely manner. It 'S VERY EASY TO MOVE AROUND AND THEY OFFER THE SHUTTLE THAT WOULD TAKE YOU TO THE TRAIN STATION.

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Hi Amaya2002, Thank you so much for the comments about our hotel. We definitely agree that the complimentary shuttle is a great amenity as it makes getting around much easier to all our guests. Thank you for your kind words about our staff - we are so pleased to hear that they were able to assist you throughout your stay.... More 

Athens greece
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location and good value for money.extremely friendly staff and complimentary shuttle. Good ,big rooms with free Wi fi. Good breakfast. We enjoyed ourselves very much And we will definitely visit again. Very good value for money indeed

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Dear Maria K, Thank you so much for the awesome 5 star review of our hotel. We definitely strive to provide the best customer service and your review definitely highlighted that - so Thank you! We hope we have the pleasure of welcoming you back when your travel plans brings you back to Alexandria. All my best, Nasur Nasur Almutairi... More 

Santa Cruz, CA
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very good motel, located near a lot of Alexandria/Pentagon locations. I was there for for two nights and I thought the service was good, my room was adequate, and the price was good for a hotel near DC. I have two gripes: the AC and my room in general was noisy from traffic (8th floor), and the... More 

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Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Hi Chuck, Santa Cruz, Thank you for taking the time to share your comments about our hotel. All of us at the Courtyard Alexandria are thrilled to hear that you had a great stay with us. We appreciate you taking the time to post a review and hope we can welcome you back in the future. All my best, Nasur... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband, my 3 kids and my self stayed at the hotel for 5 nights.The room is always well maintain, clean rooms, great facility and very comfortable accommdation. I would like to thank the incredible staff for their amazing support and professional service. Specially BEZA, deserve a gold medal for going way beyond her duty to our familyneed. I Would... More 

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Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Hi Tiasrat A, WOW! What a great review regarding the hotel staff and BEZA. I am very happy to read your positive comments and even thrilled to share it with my team. I look forward to having you stay with us should you come back to Alexandria. All my best, Nasur Almutairi Assistant General Manager Courtyard by Marriott Alexandria Pentagon... More 

Chesterfield
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is awesome from the front desk to the bristo, In the area the free parking is an awesome addition. The hotel reception has been updated and the rooms modernized. I enjoy the proximity to 395 and the hotel shuttle can get you to metro which opens a world of opportunities. This has become a great option. The food... More 

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Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Hello Ts H Thank you for your candid review regarding your past stay at the Courtyard by Marriott Alexandria. Your feedback is extremely valuable and I will be sure to share with the entire team. THANK YOU! We hope to see you again, if your travel plans brings you back to Alexandria. Best, Nasur Almutairi Assistant General Manager Courtyard by... More 

Philadelphia, Pennsylvania
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in order to attend a conference at another hotel nearby that had run out of rooms. Room was clean - pretty standard - and comfortable. I like that the gym is open 24 hours, although, like most hotel gyms, it's small and while there is decent cardio equipment, the weights/strength training equipment are very minimal. I didn't... More 

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Hello BettyC60795, Thank you very much for taking the time to give us a review regarding your past stay at the Courtyard by Marriott Alexandria Pentagon South. I will be sure to share your feedback with the entire staff and in particular the front desk team members. We hope to see you again, if your travel plans brings you back... More 

GA
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was adequate and always well maintained. However, there was much mis-information about the hotel's shuttle service, which resulted in long delays and costly taxi trips for which the hotel did not reimburse. Several different staff members gave conflicting information within 5 minutes of each other when asked about shuttle service. When we asked to discuss it with a... More 

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Dear Barnbum2000, Thank you for taking the time to write about your experience at the Courtyard. I am mortified to hear about the issues you have faced and would love to speak with you in detail. If you could call me or email me, my contact information is below. Thank you, Nasur Almutairi Assistant General Manager Courtyard Alexandria Pentagon South... More 

Fort Lauderdale, Florida
Level Contributor
12 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here last year for a few days, so we decided to stay here a couple of days during our vacation this year. Unfortunately, this year's stay was not as pleasant as last years. Yes, they still have the hotel shuttle to eateries and the metro, but the hotel itself has issues. Number one, there is the constant sound... More 

Was this review helpful? Yes
Nasur A, Manager at Courtyard Alexandria Pentagon South, responded to this review

Dear ASP21, Thank you for your candid review of the Courtyard Alexandria Pentagon South. I sincerely apologize regarding the noise issues from the highway construction. While the state is attempting to improve the bridges, it is evident the noise has caused you to have a restless night sleep. We offer ear plugs at the front desk and we would have... More 

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