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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Courtyard Alexandria Pentagon South
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our second visit to the Courtyard Alexandria Pentagon South. It's a decent hotel close enough to DC and surrounding areas, with easy access to expressways. Probably not close enough to the charm and activities of Old Town Alexandria for some, but perfect for us. The rooms are clean and well decorated, just looking a bit more worn than... More 

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Sterling, Virginia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Another hotel stay for work, I should seriously consider moving to Old Town. Anyway, the Courtyard Alexandria is a nice value for the area. I was able to get mine free with points, but from the prices ive seen online they have good deals. Free internet is a very nice feature, and the cafe area is open all the time.

Was this review helpful? Yes 2
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Rodger T - Thank you very much for your candid review of your recent stay at our hotel. I'm pleased you were able to enjoy it. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity... More 

New York, New York, United States
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 27, 2015

Looking for a hotel with adjoining rooms, a pool, fitness center and free wireless high speed internet, was the call. We needed to be close to DC, but also didn't need to take on the expense of a hotel in the heart of it all, as we were traveling with children. This Courtyard Marriott fit the bill. The pool was... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Be M - We truly appreciate your honest and constructive feedback regarding your positive experience while staying at the Courtyard Alexandria Pentagon South. We know you have many choices when you travel and we appreciate and value your loyalty to the Courtyard brand. We can't wait to welcome you back in the future. More 

West Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

After being on the road for a long time, we booked this hotel on Hotels.com as we were approaching the DC area. Great price for it's proximity to the major attractions...I was a bit surprised that there was an additional parking charge that was not quoted on the Hotels.com website...something to factor into the price. Chris at the front desk... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Carol W - Thank you for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South with us. One of our key priorities is to provide the highest level of friendly and courteous service. Please rest assured, we value your feedback, and have shared your information with the appropriate hotel team. We certainly would like to... More 

Fort Lauderdale, Florida
Level Contributor
328 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed May 25, 2015

We chose this hotel because we had Marriott points and it was close to DCA airport (about 15 minutes). The hotel offers a free shuttle to the airport. They also have a free shuttle which will take you to the Pentagon City Metro stop, which is about 10 minutes away from the hotel, and the Metro can take you directly... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

3RedDoxies - Thank you for so many kind words from your recent visit to the hotel. I will proudly share your positive comments about your experience at the hotel with our team and I am very happy to hear that the service and room met your expectations. We definitely look forward to seeing you on your next visit to the... More 

Fort Worth, Texas
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 24, 2015

The property is very nice and clean, staff is friendly, hotel dining is fine. They have an airport shuttle and a shuttle that will take you to Pentagon City Metro station. However, it is in a location off the highway and there is not much within walking distance except a CVS and a sandwich shop. If you are visiting and... More 

Was this review helpful? Yes 2
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

RYCA1 - Thank you for taking the time to share with your recent experience at the Courtyard Pentagon South. I will definitely share your comments with our team. We hope to see you again the next time you visit the Alexandria area. More 

Richmond, Virginia
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 21, 2015

Compared to the several other Marriotts (all brands) located right outside of DC I find this Courtyard to be a bad location in terms of noise. It practically sits on the highway. I've had stayed at other hotels similarly located near a highway without this much noise so I'm assuming with better windows perhaps the noise wouldn't be such an... More 

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Mr. Jazz, Let me begin by thanking you for choosing to stay with us while you were visiting our area. I do agree there is quite a bit of noise coming from the street of the side of the hotel where you were assigned a room. Unfortunately, during your stay, we were completely sold out and as a result you... More 

Nanjing
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 7, 2015

I stayed there three nights which was booked by my work's agency and I was not disappointed. It served my purpose adequately. Like other comments on Tripadvisor, the property is a little tired but the service was friendly and efficient while the rooms are clean and well appointed. Breakfast is very average buy hey so is the price. I would... More 

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Ms. Ardeecee, First let me begin by thanking your for choosing the Courtyard-Alexandria/Pentagon South for your accommodations while you were visiting our area. In all fairness, our property could use a little face lift, but as you may know, those things happen in time and at a great expense to the company. We are, however, do for a refresh in... More 

Sydney
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 30, 2015

We stayed at the hotel for four nights and would highly recommend the spotless clean rooms, great facilities, very good breakfast and very comfortable accommodation. Yet most of all, I would like to thank the incredible staff for their amazing support and professional service. Keith, the hotel manager deserves a gold medal for going way beyond his call of duty... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

HayesTravel - Thank you for so many kind words from your recent visit to the hotel. I will proudly share your positive comments about your experience at the hotel with our staff and I am very happy to hear that you enjoyed your stay with us. We definitely look forward to seeing you on your next visit to the DC... More 

Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 29, 2015

My son and I thoroughly enjoyed our three night stay here while visiting Washington and its environs. The people were pleasant from front desk to breakfast area to housekeeping. The entire facility was an excellent value, providing clean comfortable tastefully decorated surroundings throughout with easy ample garage parking. We are planning a return to the area as early as this... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Larry D - Thank you for your wonderful review. I’m very pleased that the location, service, facilities and room met your expectations. I will proudly share your comments about your stay with the entire team in our upcoming meeting. We certainly hope to see you on your next trip to the DC area. More 

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