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Courtyard Alexandria Pentagon South

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4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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1 room 1 adult
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351 Reviews from our TripAdvisor Community

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Hyattsville, Maryland
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

The staff here made me want to extend my trip longer. Manna Micael made my breakfast very delightful that i wanted to start my day seeing her smile. Beza Teferi and James made my weekends eventful by suggesting places to go and just giving me someone to take to. Curtis the ground maintenance and shuttle driver was also very pleasant... More 

Helpful?
Thank Edwin B
Stuttgart, Germany
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would like to commend the staff, from Management to shuttle bus driver on the outstanding customer service experience I received during my stay 1/3-1/16/2016. I was on a business trip and the staff bent over backwards to afford me a "home away from home" atmosphere. Days were long I knew when I laid eyes on a Marriott staff either... More 

Helpful?
Thank DerekJN
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your nice comments, I will pass them along to the associates. Please come back and visit us again Regards Sheldon Johnson More 

Philadelphia, PA
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel meets the expectations of a Courtyard. Clean lobby with pleasant employees and fairly renovated rooms. Only negative about the room for me was that there was no fan in the bathroom, so the mirror gets foggy during showers. Other than that, I had no issues with the room or hotel itself. Booking tip: If you have AAA, you... More 

Helpful?
Thank Boris K
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your comments. Our bathrooms have a vent that moves the air out of the bathroom instead of a noisy fan. Yes packages that are available are a very good value. Sheldon Johnson More 

Massachusetts
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent room, clean, large comfortable bed. It's located immediately off the highway, so it was a little noisy in my room. I could hear trucks and loud motorcycles going by in the middle of the night. If you're a light sleeper, this may not be the hotel for you. Breakfast buffet expensive for -basically a hotel lobby. Biggest gripe is... More 

Helpful?
Thank Owen1607
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. Our breakfast buffet is $12.95 for a full american breakfast with 6 hot items plus bagels, fresh muffins and juice and coffee. The parking is actually the least expensive in the area. Thank you for staying with us. More 

Woodstock, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 15, 2015

I had the pleasure of staying that the Courtyard Marriott Pentagon South in Alexandria from 2 - 19 November 2015. I've been a business traveler for 41 years and I have to say this was the best business hotel visit I've ever experienced. The staff was extraordinarily professional and pleasant. I'm a vegan and they bent over backwards to ensure... More 

Helpful?
Thank Dan P
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your comments. We appreciate that you experienced great customer service and we were able to exceed your expectations. We look forward to your return to our hotel. Thank you Sheldon Johnson More 

Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

To start with,I am a Marriott gold rewards member. Upon checking in Friday Dec 11, I asked the clerk if there were any rooms for upgrade. She fumbled around looking at various sheets of paper appearing befuddled. She then came back to me very awkwardly answering me saying no there were not. I asked if she was sure. She said... More 

Helpful?
Thank Lonnell D
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. We value your membership with Marriott and make every effort to upgrade when possible. As you checked in late on Friday our upgrades were already given to other guests. As they are based upon availability and we do not have an abundance of upgrades that go quickly. We pride ourselves on great customer service and... More 

Covington, Georgia
1 review
5 of 5 stars Reviewed December 15, 2015

We were visiting family and friends in VA. We enjoyed everything about this property especially location. Our rooms were very comfortable. The staff is a true asset to Marriott and all need to be commended on their customer service. We will definitely be back in 2016 and tryly look forward to our future stays. Thank-you

Helpful?
Thank Ramona B
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review, I am happy that we were able to provide you with a great stay. We hope to see you back very soon, Sheldon Johnson General Manager More 

New Canaan, Connecticut
2 reviews
5 of 5 stars Reviewed December 8, 2015

Staff pleasant and friendly, excellent service, room very clean, internet service works well, and bed comfortable. Discount for parking if you are a Marriotts rewards member. Overall a nice experience! Would highly recommend this facility.

Helpful?
Thank Joseph O
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice comments. We look forward to having you stay again with us. Sheldon Johnson More 

baltimore, md
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015 via mobile

The hotel staff treated me fantastic. Free breakfast buffet and free drink. Late checkout and discount on parking. Great time. It was my birthday and I was solo but the accommodations were great. They allowed me to check in early so I could start my weekend. They answered all my questions and was very hospitable. Would stay here again and... More 

Helpful?
Thank spunky3
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice review. We hope you will come back soon Sheldon Johnson More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed December 4, 2015

My boyfriend and I stay at this hotel once or twice a month, something that always brings us back is the great service we are provided. We stayed here on Saturday November 21, 2015, both Edna and Irene were kind as always to us, but surprised us with giving us a suite room, it made our stay extra special and... More 

Helpful?
Thank Theresa W
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your nice comments, I will pass along your comments about our associates. Sheldon Johnson More 

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