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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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80%
Ranked #14 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
CDRD87 Fort Lauderdale, Florida
  • Overview
  • Reviews (248)
  • Photos (35)
  • Amenities
  • Room tips (55)
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248 people have reviewed this hotel

Traveler rating
    145
    50
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    11
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67
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95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I absolutely loved my stay here! This was quite possibly one of the best hotels I have ever stayed at. I had access to a rental car during my stay. For others, the metro is not even a five minute walk away. There was a theater, a few restaurants including a sushi restaurant that was in the same plaza as... More

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Fleming Island, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed all 3 nights only because other hotels were full. I looked to change hotels after first night because I told front desk of 3 problems in the room. I was told they would fix it but they never did. Door would not close when we would leave until I used a paper to hold the latch closed and... More

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Midwest
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on business for three nights (early in the week), and was my first time here at this property. The free shuttle, to and from airport, is a bonus. But it always took at least two phone calls to get confirmation that the shuttle was being sent. And being put on hold for several minutes can be frustrating. That... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had a very difficult time finding a hotel to accept the government rate in the Chrystal city area so I went ahead and searched other Marriott properties, which I was not happy doing because it was going to be too far from where I was going to end up working at for the entire week. I booked 6 nights... More

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ikaram - Thank you very much for posting such a wonderful review of your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations and we are happy to learn... More

Norfolk VA
Contributor
12 reviews 12 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

the Good: The lobby was very nice. The staff were *VERY* nice, professional, pleasant, and helpful. The breakfast buffet was good. The room was clean and the A/C worked very well. The parking garage had ample problem and was located right next to the hotel. the pool, hot tub, and gym were all really nice. The business center was fantastic... More

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

jrzgrlsailor - Thank you very much for taking time to review your most recent stay at our hotel. I apologize that your stay was not what you have come to expect. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. We obviously fell short of your expectation... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel for one night because I was in town for a conference and the host hotel did not have any rooms on my night of arrival. The rooms are nice and clean and this location seems to have been recently updated. I called ahead to see if they could have early check in. They were able to... More

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

triplov3r - We are so glad to hear you enjoyed your stay at our hotel. We certainly appreciate your great review. Your comments will be shared with our front desk staff and the rest of the team. I am glad that we were able to create such a memorable stay for you. We do hope you will join us again... More

Pine Hill
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from our mini vacation to DC. Our first room was let down. The bed sham had big stain and the tv wasn't working. Couldn't reach anybody at the front desk by phone so each time I discovered an issue I had to go down to the lobby. With that said, I gave them 5 stars due to... More

Was this review helpful? Yes 3
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

50statestilIdo - Thank you so much for posting a positive review about your stay at our hotel. We will definitely share your experience with Aimen, Beza and the rest of our front desk team. We take great pride in ensuring our guests' satisfaction and we look forward to seeing you on your next trip to the Washington, DC-area. More

Alexandria, Virginia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great property great place to relax. I want to special thank you to Ms. Beza has the highest quality of guest service i have ever seen you feel more like family then guest. Beza was very nice, helpful and patience i cannot say enough about her warm greeting.

Was this review helpful? Yes 6
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

NuNu601 - Thank you for sharing your review on TripAdvisor. I appreciate your positive comments about Beza. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. I'm glad you enjoyed your stay with us and definitely look forward to seeing on your next trip to the DC... More

Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

Traveling to the Washington DC and New York areas with and without students for the past 30 years has afforded me the opportunity to observe the inner workings of many hotels in the area, and it is easy to say that Courtyard Alexandria Pentagon South has a staff that provides a service and setting that is second to none. Every... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Budd S- Thank you for so many kind words from your recent visit to the hotel. I am very pleased that we exceeded your expectations and will happily share your comments with the entire team. We definitely look forward to seeing on your next trip to the DC area. More

worcester
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 31, 2014

My sister and I stayed here for 5 nights over Memorial Day weekend. I can't say enough about how welcoming and helpful the staff were, especially Stephanie and Reeza. The van drivers were all great. We never had to wait more than 15-20 minutes at the Pentagon City metro station for the van, The breakfasts were great and the bed... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

san_luis_rey - Thank you very much for such a wonderful review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that your stay worked out perfectly on memorial day weekend. I will happily share your comments with the entire staff. We look forward on seeing you on your next visit... More

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Alexandria #13 Romantic Hotel in Alexandria #14 Business Hotel in Alexandria
Hotel Class
Number of rooms
191

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