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Courtyard Alexandria Pentagon South

3.0 of 5 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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Certificate of Excellence 2014
Courtyard Alexandria Pentagon South
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Courtyard Alexandria Pentagon South
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287 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Virginia
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars NEW

Checked in last minute due to a water pipe break in my appt. Accomodated me without a res. The room I was given had a wet carpet however quickly corrected and upgraded to a very nice suite. A bit on the pricey side for this area - 127. american per night for a sun. and mon. Comfy warm bed and... More 

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Gold Coast Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for just over 2 weeks at the Courtyard Alexandria Pentagon South for both business and pleasure. There is absolutely nothing I could say except excellent. The property is well maintained and the staff are some of the best I have experienced. 100% satisfaction for my stay.

Was this review helpful? Yes
Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your kind feedback on your recent visit to our hotel. Your candid feedback speaks to what we strive to do here everyday and I am excited to hear that you enjoyed your stay with us. We pride ourselves in the service we provide our guests and the concept of what we do here. Please do not hesitate... More 

St. George, Utah
Top Contributor
144 reviews 144 reviews
27 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because I was flying into DCA and my wife was driving in to meet me, so we were looking for shuttle and parking at a reasonable price. The shuttle was a bit infrequent, but the driver was friendly. Parking was fine. Check-in was also pleasant. The carpets were a bit worn and dirty, and the room... More 

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Keith M, Manager at Courtyard Alexandria Pentagon South, responded to this review

We are glad that you enjoyed your stay with us and that our room was comfortable for you and your wife. We take great pride in upholding high cleanliness and guest service expectations. We hope to see you again the next time you are in the Alexandria area. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

This was a very short business trip. The Staff, especially Mimmi, Manna and Minah, made me feel so welcomed. I felt at home, as the service was very personal. Even some of the guests I encountered were very warm and familiar. I was in town for an interview and they ( including the guests) wished me success. I will surely... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Sheldon R - Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very glad to hear that you found our hosts so efficient and friendly. We are happy that you had a stress-free stay and hope... More 

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

For me, my stays were always pleasant at the Courtyard Pentagon South. The General Manager Keith M. is always courteous and professional. The front desk staffs are very efficient and helpful. I am looking forward to meet many friendly faces at the hotel in my next visit. The Starbucks counter is adding a sophisticated atmosphere for the bistro area. Ms.... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

tracy 11242 - Thank you very much for taking the time to share your recent experience at the Courtyard Alexandria Pentagon South. Every process put in place is aimed at providing you with an unforgettable hotel experience. We are very glad to hear that you found our hosts and managers so efficient and friendly. We are happy that you had... More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 2, 2014

The staff was warm and welcoming. Although we checked in very late, the receptionist approached us with answers to all of our questions. She said FREE breakfast and FREE parking came with the room. Those were 2 issues I saw on YELP and I was prepared to question. Breakfast was fine. I loved the self made waffles and the crispy... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

La C - Thank you for taking the time to review your recent stay with us on TripAdvisor. We are glad to hear that you found our hosts efficient and accommodating and that your guest room was to your liking. We are happy you had an enjoyable stay with us and hope to welcome you back again. More 

New York
Top Contributor
51 reviews 51 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a very reasonably priced alternative to hotels in DC. Although it is a low cost hotel, there were no service or maintenance issues The rooms were clean and nicely maintained. The staff was courteous and professional.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Rny321 - Thank you for taking the time to submit your review on TripAdvisor. I am glad you enjoyed your stay and the many amenities we offer. We look forward to meeting you on your next trip to the area. More 

Hopewell, New Jersey
Top Contributor
61 reviews 61 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 28, 2014

Close to Old Town Alexandria and easy access to DC. We booked a suite to accommodate 3 of us--according to our daughter, the sofa bed was a little uncomfortable. Some details need attention: trash can full of dirty diapers from previous group in our room, expensive self serve parking, difficult to control heat system. Still, the room was quiet-ask for... More 

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Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

sbenhill - Thank you for staying with us and sending your review of your experience to Tripadvisor. We have addressed your issues with the appropriate staff. I look forward to your next stay with us. Please feel free to reach out to me at the hotel via the main number (703) 751-4510. More 

1 review
5 of 5 stars Reviewed November 15, 2014

I stayed at the Courtyard Alexandria Pentagon South for two nights in mid-November 2014 in order to attend a conference at another nearby hotel. The first night I slept very little due to a very loud air handling/ac/heating unit in my room. I merely mentioned this the next day to the shuttle driver and several staff members jumped into action... More 

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

David K - I would like to sincerely thank you for taking the time to submit your feedback on TripAdvisor. We appreciate your outstanding review of our staff service and we will be sure to recognize them. I hope you will consider the Courtyard Alexandria Pentagon South on your next visit to the DC area so that we can better... More 

Top Contributor
228 reviews 228 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is my third stay at this hotel. I will say that it was better than the other times. The staff is always friendly and cooperative. The Bistro is a good place to eat. There was a large number of high school students on tour but they were well behaved and quiet. The only downside was the construction noise by... More 

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Brackjr - Thank you for taking the time to submit a review to TripAdvisor about your recent stay with us. I am glad you enjoyed your stay and the many amenities we offer. We always value feedback from our guests. I look forward to your next stay with us. More 

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#5 Family Hotel in Alexandria
#12 Business Hotel in Alexandria

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