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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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80%
Ranked #11 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
triplov3r Chicago, Illinois
  • Overview
  • Reviews (244)
  • Photos (35)
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244 people have reviewed this hotel

Traveler rating
    144
    49
    23
    17
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See reviews for
66
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92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked this hotel for one night because I was in town for a conference and the host hotel did not have any rooms on my night of arrival. The rooms are nice and clean and this location seems to have been recently updated. I called ahead to see if they could have early check in. They were able to... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

triplov3r - We are so glad to hear you enjoyed your stay at our hotel. We certainly appreciate your great review. Your comments will be shared with our front desk staff and the rest of the team. I am glad that we were able to create such a memorable stay for you. We do hope you will join us again... More

Pine Hill
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from our mini vacation to DC. Our first room was let down. The bed sham had big stain and the tv wasn't working. Couldn't reach anybody at the front desk by phone so each time I discovered an issue I had to go down to the lobby. With that said, I gave them 5 stars due to... More

Was this review helpful? Yes 3
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

50statestilIdo - Thank you so much for posting a positive review about your stay at our hotel. We will definitely share your experience with Aimen, Beza and the rest of our front desk team. We take great pride in ensuring our guests' satisfaction and we look forward to seeing you on your next trip to the Washington, DC-area. More

Alexandria, Virginia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great property great place to relax. I want to special thank you to Ms. Beza has the highest quality of guest service i have ever seen you feel more like family then guest. Beza was very nice, helpful and patience i cannot say enough about her warm greeting.

Was this review helpful? Yes 6
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

NuNu601 - Thank you for sharing your review on TripAdvisor. I appreciate your positive comments about Beza. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. I'm glad you enjoyed your stay with us and definitely look forward to seeing on your next trip to the DC... More

Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

Traveling to the Washington DC and New York areas with and without students for the past 30 years has afforded me the opportunity to observe the inner workings of many hotels in the area, and it is easy to say that Courtyard Alexandria Pentagon South has a staff that provides a service and setting that is second to none. Every... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Budd S- Thank you for so many kind words from your recent visit to the hotel. I am very pleased that we exceeded your expectations and will happily share your comments with the entire team. We definitely look forward to seeing on your next trip to the DC area. More

worcester
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 31, 2014

My sister and I stayed here for 5 nights over Memorial Day weekend. I can't say enough about how welcoming and helpful the staff were, especially Stephanie and Reeza. The van drivers were all great. We never had to wait more than 15-20 minutes at the Pentagon City metro station for the van, The breakfasts were great and the bed... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

san_luis_rey - Thank you very much for such a wonderful review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that your stay worked out perfectly on memorial day weekend. I will happily share your comments with the entire staff. We look forward on seeing you on your next visit... More

2 reviews
5 of 5 stars Reviewed May 21, 2014

This is a great property with a great staff. There is very little turnover in staff and they always remember you from the last visit, Stephanie is very kind and professional and always works to make my stay a good one. The pool is very clean and they keep it at around 85 degrees and great place to relax. I... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ed G -Thank you for such a wonderful review. I will be happy to share your comments with Stephanie and the rest of the team. I am glad that we were able to create such a memorable stay for you and that we as a team met your expectations. We definitely look forward to seeing you on your next visit... More

Williamsport, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 5, 2014

I'm not usually one to make lists like this, but this particular stay screamed for it. Let's see... Check in went okay at first but I was literally switched to a different agent midway through to hear about their lack of complimentary breakfast (which I knew). The previous agent just walked away to help someone else. Perhaps it was my... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

SteveG13 - Thank you for your review and I apologize that your stay was not what you have come to expect from a Marriott. We strive to ensure that every guest has an enjoyable stay and we did not meet your expectation and our own. I will be sure to address your concerns with my staff immediately in order for... More

Spinnerstown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Stayed here a week ago with a group that had 28 rooms. The staff was very nice and helpful, rooms were blocked perfectly, and the breakfast each morning was wonderful. The pool was large and nicely laid out, great place to relax and swim. Would recommend this hotel for anyone looking for a nice place to stay near Washington D.C.... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

peggypauline505 - Thank you very much for such a great review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that our room blocking and morning breakfast worked out perfectly for your group. I will happily share your comments with the entire staff. We look forward on seeing you on... More

Woodinville, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

I do alot of work related travel, and stay in alot of Hotels. This Hotel is outstanding from the moment you walk in the door to check in to the moment you walk out after check out. The staff has the highest quality of guest service I have ever seen. You feel more like Family then guests. The Manager Keith... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Carla H - Wow, thank you for such a wonderful review. I will happily share your comments with Stephanie, Edna, Greg and the rest of the team. I am glad that we were able to create such a memorable stay for you and made your work enjoyable. We definitely look forward to seeing you on your next visit to the... More

Seattle
Top Contributor
57 reviews 57 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 24, 2014

We have been at this Courtyard for a week while touring DC and Alexandria, The front staff is fantastic and they are always ready and willing to help. I would like to thank Keith, Stephanie and Edna for all that they do! They should write a book on customer service!!! They have a great breakfast and the best pool in... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

DonHalazon - Thank you for so many kind words from your recent visit to the hotel. I love the heading of “Fantastic-The Best Place To Stay!” I will be sure to share your comments with the entire team at our upcoming staff meeting. We look forward to seeing you on your next trip to the area. More

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Alexandria #13 Business Hotel in Alexandria #14 Romantic Hotel in Alexandria
Hotel Class
Number of rooms
191

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