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All 49 Alexandria hotels

Courtyard Alexandria Pentagon South

3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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80%
Ranked #10 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Roodlande J
  • Reviews (260)
  • Photos (36)
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260 people have reviewed this hotel

Traveler rating
    155
    51
    25
    18
    11
See reviews for
73
30
19
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

This place is awesome and the customer service is SUPERB! Rooms are booked by a system based on what is available. When we were taken to our room, it turned out that the room was not vacant (system error). The front desk agent on duty, Aimen (he's GREAT) upgraded us to a suite. On our last day there was a... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Roodlande J - Wow, thank you for such a great review. I’m very pleased to read that your stay was awesome and the customer service was superb. I’m sure that Aimen and Beza will be very happy to hear that you enjoyed your stay with us. We look forward on seeing you when you visit the DC area. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay in DC regularly for business. This month, my children joined me for some vacation Tim as well. The entire staff was wonderful -- from the front desk folks to the shuttle drivers. The service and courtesy is as fine as at a Four Seasons or a Ritz Carlton but at an affordable price. Highly recommended!

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Demknicks - Thank you for your wonderful review. I will proudly share your comments about your stay with the front desk team and the shuttle drivers. I’m very happy to hear that the service you experienced was as fine as a Ritz Carlton or a Four Seasons hotel. We certainly hope to see you on your next trip to the... More

Lorton, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

This was my third stay in Courtyard Alexandria Pentagon South (two times with family) since 2008, in fact this is happening in my each D.C. visit. Everything is well organized and operated! I met the same welcoming & smiling faces. I believe that any organization/hotel, which appreciates its staff more, appreciates its customers/guests even more. Seeing previous nice and committed... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Otabek2014 - Thank you very much for such a wonderful review of your stay with us. I’m very happy that you found our staff welcoming and that everybody had smiling faces. I’m also very glad that we met your expectations and that you found everything well organized and operated. I will definitely share your comments with the team in our... More

Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wanted to see the captial city so my 7 yr old daughter and myself stayed here two nights for one last getaway before school begins next week. The hotel staff is very friendly and very informative about both the hotel amenities and the city. It is exceptionally clean, smells good, the king bed room was quite roomy. The Bistro in... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

O G - Thank you for your wonderful review. I'm very happy that you found the hotel staff to be very informative and helpful. I will proudly share your positive experience at the hotel with our team and I'm very happy to hear that we exceeded your expectations. We definitely look forward to seeing you when your travels bring you... More

Syracuse, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Marriott Courtyard - Pentagon South with my family. It was a 2 day stay. The hotel was outstanding in every way, but the customer service experience was outstanding. No one exemplified this "my pleasure to help you" attitude more than Stephanie Wheeloch. I observed her helping and serving customers at the front desk with an... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

john h - Wow, thank you for such a great review. I’m very pleased to read that the hotel was outstanding in every way. I will make sure to share your positive comments with Stephanie and the team. We definitely look forward on seeing you when you visit the DC area. More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed at Courtyard in July.We found everything perfect, clean bathroom,nice room, We were very impressed with the great customer service of the staff. As our first time in the area, the reception desk provided us with maps and clearly explained how to reach some places we had planned to visit.. The bistro staff were very friendly.... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Maria S- Thank you very much for such a wonderful review of your stay with us. I’m very happy that you received great customer service from our staff and that everything in your room was perfect. I will happily share your comments with the entire team in our next meeting. We look forward on seeing you on your next trip... More

Jamesburg, New Jersey
Top Contributor
62 reviews 62 reviews
45 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good place for a quick stay. We stayed here for a long weekend away from home. Its located in a more urban type area. The highway runs next to the hotel. The parking deck is next to the hotel. You need your room key to access the parking garage, especially at night when returning late. When checking in there isnt... More

Was this review helpful? Yes 1
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Fitz D-Thank you very much for your review and I apologize that your stay was not what you have come to expect from our hotel. We strive to ensure that every guest has an memorable stay and we unfortunately did not meet your expectation and our own. I will be sure to address every concern you have communicated with my... More

Williamstown
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Treated my two nieces to a weekend in Washington,DC and chose this hotel. Keith the manager and Edna at the front desk could not have been friendlier and nicer. They gave us an adjoining room. My husband and I were upgraded to a suite and the girls had a very nice room with queen sizes beds. The bedding was wonderfully... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Connie L-Wow, thank you for such a wonderful review about your stay. I will happily share your comments with Edna and the rest of the team. I am very pleased that we were able to create such a great and memorable stay for you and your family. We definitely look forward to seeing you on your next visit to the... More

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here. The staff was very accommodating and offered us to stay longer. I really appreciated the welcoming front desk staff. Parking is really close. Nice Lobby, updated nice hip design.

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Tovah M- Thank you for your great review. I will proudly share your positive comments with our front desk team and I am very happy to hear that you appreciated our staff. We definitely look forward to seeing you on your next visit to the DC area. More

Franklin, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During our family trip to Alexandria Virginia, there was pandemonium on 95N Saturday morning through 3 pm. We arrived at our most indulgent king suite 604.The view from the suite was breath taking. I really appreciated the quiet spot of the suite. I was sound asleep by 9 pm. The plush pillows were exceptional, but too soft for my neck.... More

Was this review helpful? Yes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Wendy A- Thank you for so many kind words from your recent visit to the hotel. I'm very pleased that the view from your suite was breath taking and that your experience with us went beyond your expectations. I will be happy to share your comments with the entire team at our upcoming staff meeting. We look forward to seeing... More

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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Alexandria #9 Romantic Hotel in Alexandria #14 Business Hotel in Alexandria
Hotel Class
Number of rooms
191

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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