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Crowne Plaza Hotel Old Town Alexandria

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901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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494 Reviews from our TripAdvisor Community

Traveler rating
    103
    179
    122
    58
    32
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89
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
See the most recent reviews
Florida
Top Contributor
69 reviews 69 reviews
46 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 22, 2012

The people here are great. Very friendly and helpful. Nice restaurant especially for the breakfast buffet. Location is a 20 minute walk from trendy King street. Safe location too Walk to the Royal Restaurant for good diner food, a la Lucia for fine Italian food is 2 blocks away. Great running trail 15 feet outside the doorway. Van service to... More 

Was this review helpful? Yes 2
IHGCare, ihgcare at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Ord737fo, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Brenda J. IHGCare More 

Westport, Ireland
Top Contributor
184 reviews 184 reviews
108 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed March 20, 2012

Extremely sullen receptionist - must have been a bad day ...Hoped to get a good upgrade with my platinum priority club membership. But at 3pm when I checked in the best rooms on the 12th floor overlooking the river had still not been serviced. Free wifi with PC - cost taken off the bill. Got a welcome pack of popcorn... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

JMHGlobetrotter, Thank you for taking time to comment on your recent stay. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. We look forward to hosting you on your next trip! Ben J IHG Care More 

New Hampshire, USA
Top Contributor
78 reviews 78 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 10, 2012

My most recent stay here shows that reinvesting in the rooms makes a huge difference. The hotel bar/restaurant was quite a surprise, lots of local beers on tap, nice range of good food and not a per diem crusher. The front desk staff seem bored, but the place is a decent place to stay and grab some food. Breakfast is... More 

Was this review helpful? Yes 1
Alexandria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2012

Food was excellent. Great selection and choice of breakfast foods. Clean, bright and great service. Was served by a waitress named Senait who was very efficient and friendly. Try it, you will like it. Randy McDonald

Was this review helpful? Yes 1
Alexandria, Virginia
2 reviews
3 of 5 stars Reviewed March 1, 2012

I often stay at the Crown Plaza Old Town and the morning restaurant manager Nancy is always a pleasant face and insures excellent service. She often goes out of her way to insure that each guest is taken care of.

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Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 29, 2012

I recently returned to work after maternity leave and attended a conference at the Crowne Plaza Old Town Alexandria. I was concerned about finding a private place to pump breastmilk during my day-long conference, so I called the hotel the night before and Fernando at the front desk suggested I ask the banquet manager upon arrival if I could use... More 

Was this review helpful? Yes 3
herreh, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear TheBostonK I thank you the comments regarding your stay with us and the compliments regarding Sonya our Guest Services Manager. Sonya took the department over as department head two weeks ago and good things are happening. I thank you for staying with us, and if your travels bring you to our area, I hope you will stay with us.... More 

Rochester, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 28, 2012

Have stayed at the Crowne Plaza Old Town several times for business and liked it so much our family has used it as a base for a couple of vacations. Big plusses are the free shuttles--one to Reagan National and the Metro station and one to King Street. It's a pleasant 8 block walk through Old Town to the King... More 

Was this review helpful? Yes 1
Hoboken, New Jersey
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 23, 2012

I recently spent 2 days here over the President's Day holiday and was impressed by the cleanliness of the hotel and the great customer service that I had received. In addition, Priority Club Platinum members are treated very well here as I received 2 complimentary vouchers for the full breakfast buffet based upon my status as my rate did not... More 

Was this review helpful? Yes 5
Titusville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2012

After traveling all day and arriving tired, we were greeted warmly and enthusiastically by Getenesh and Nasra at the front desk. You only get one chance to make a good first impression, and they were awesome! The room was large and clean, and the view of the Potomic was exceptional. Very nice lounge and restaurant on second floor. Excellent breakfast... More 

Was this review helpful? Yes 1
London UK
Top Contributor
132 reviews 132 reviews
96 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 12, 2012

I stayed for 3 weeks on a business trip and was looked after very well by all staff. Great location, 8 blocks (10 min walk) to King Street, 10 minutes by free shuttle to DCA. Enjoyed my stay and will be back!

Was this review helpful? Yes 1
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