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Crowne Plaza Hotel Old Town Alexandria

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901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
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508 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 18, 2012

Staff very unfriendly and reluctant to help. Room and bathroom not updated since years (bath-tube enamel repaired with simply peinture). Restaurant facilities very poor and also not refurbished since years.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Guillermo Mahr M, Thank you for posting a review of our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a clean place to stay. I am sorry our hotel fell below your expectations and regret you were not satisfied with the service you... More 

Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 10, 2012

The location of this hotel is certainly less than optimal. It's about nine blocks from the old town area and approximately 6 blocks from the water taxi which takes you to the national harbor area. They run an extremely limited number of shuttles and take you only to one stop in the the Old Town area. They were not even... More 

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Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed October 7, 2012

This is my second time staying at this hotel. Labor Day weekend my boyfriend and I decided to book a last minute trip to D.C and found a great deal for Crowne Plaza online. This hotel definitely exceeded my expectations!!! There are so many parks surrounding this hotel where you can jog or just relax and have a picnic. The... More 

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Charlotte, North Carolina
Level Contributor
344 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed October 3, 2012

The hotel was very clean, comfy beds, and have great restaurant in there too. We had a few things that could have been better - Shuttle service to King Street doesn't start until after 2pm. It's not a bad walk, but it would be nice to get down there a little earlier by shuttle. Also, the cleaning staff knocked on... More 

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Saint Louis, Missouri
Level Contributor
129 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 1, 2012

Our $120 nite weekend rate was great for this area of DC. It is a very nice, clean, comfortable hotel. All of the staff were polie and helpful. Close to all of the action in Old Town. The hotel offers transportation back and forth to Old Town running a shuttle hourly and the airport. We opted to walk along the... More 

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Brisbane Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2012 via mobile

Spent two nights here as part of a Cosmos tour. Found the hotel very clean and good quality furnishings. Excellent staff and very friendly. Possibly just a bit far out of city. Excellent dining in King St nearby.

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San Diego, CA
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 29, 2012

Last time I stayed at the hotel, I was told the hotel was going to be offering free bike rentals in the near future! What a treat! I rented a bike from across the street and WOW is all I can say about the bike trails in Virginia/Maryland. I have stayed at this hotel for the past 3 years and... More 

Was this review helpful? Yes 1
Welshpool, United Kingdom
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed September 25, 2012

A nice hotel located in the Old town.Clean ,comfortable room with good facilities and comfortable beds.An exellent breakfast for a reasonable cost.All in all a pleasant place to stay with great walks along the Potomac river.

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Marietta, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 24, 2012

Nice hotel. We were surprised at all the fees for parking, WIFI, and no breakfast included for with rate. I had trouble connecting to WIFI and the front desk wasn't very helpful. I had come down to front desk, a clerk helped, signed us with Priority Club, it helped with some fees. On our last night, we came back from... More 

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Texas
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 20, 2012

This hotel is perfectly located in Old Town Alexandria. Close enough to many eating establishments. The hotel shuttle provides free trips to the King Street for many restaurants and shops. To get to DC, you can either take a taxi, an 8 block walk to the nearest metro at Braddock or you could deal with the hotel shuttle which will... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear nitpicky-traveler1, Thank you for taking the time to write a review of our hotel. I am pleased that you found our location suitable enough for your needs. I am sorry that you encountered some issues with our housekeeping service. I will address this with the staff to ensure similar incidents won't happen again. We take the confidence our guests... More 

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