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Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
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466 reviews from our community

Traveler rating
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    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
See the most recent reviews
Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2013

The room decor may be a little dated and the bed is a tad firm for my taste but overall a very comfortable place to stay. The view of the river is fantastic. I love the location in Old Town Alexandra! Great charm and small town feel in the city.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comment. I am glad to hear that are location worked out so well for you. Next time you stay with us try out the bicycles that we have available that our free to our guest to enjoy the area. We look forward to seeing you return in the future. More 

Portland, Oregon
1 review
3 of 5 stars Reviewed March 4, 2013

Staff is weird here. They don't answer the phone when you call down to the front desk. The person delivering room service was not very friendly. They sent a repair guy to my room at 9 pm to fix a fluorescent light in the bathroom. It's not very convenient to the Metro. Luckily I only paid $72/night on Hotwire.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you so much for your comments, we always look forward to hearing from our guest on how we can improve. I am sorry that you had an issue with our front desk service and staff. It is our goal to make sure every one of guest has absolutely fantastic stay. We are constantly training our staff and empower our... More 

Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 3, 2013

I recently stayed at this hotel because of a reservation mistake at another hotel. I was able to get a great rate at the last minute. The hotel is located 2 miles from Reagan Airport and provides a convenient shuttle service. They also will take you to Old Town Alexandria if possible. I was able to walk to the King... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are so glad that you enjoyed your stay with us. I hope you had the opportunity to enjoy our amazing food options such as... More 

Woodworth, Louisiana
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 23, 2013

Fresh lemony smell everywhere, especially as you enter lobby. Love the large room with great comfortable bed and bedding. Location is central to sights and transportation: shuttle to airport and metro.

Was this review helpful? Yes 2
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your great comments and your positive feedback. It is truly our pleasure to service our guests. I am glad to hear that our location worked out so well for you. We also have a shuttle to King Street you might want to take advantage of as well, or the bikes we offer free for the guest see... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 17, 2013

Great to stay for the for a weekend trip. The front desk clerk Ms. Ashiya Brown was very helpful during me & my wife stay. We will come again whenever we come back to Old Town. I enjoy the dinner surface in the area. Also, drove around Old Town to sightseeing the different areas.

Was this review helpful? Yes
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your positive comments of our staff. Glad you had such a great weekend and enjoyed the restaurants in our area. Please let us know the next time you are in the area we'll give you some insider info on more local attractions. More 

Top Contributor
128 reviews 128 reviews
52 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

I have stayed at this hotel under this name and the Ramanda dozens of times over the last twenty years for business and I can't ever remember being disappointed. Just there for a couple of nights had a nice room with a view of the river. Front desk and bell staff helpful and polite. As a runner it is right... More 

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and being a loyal customer to us. We really hope you let us know the next time you will visit with us. Being a runner we could tell you of other activities for your exercise and enjoyment. We will pass on your positive feedback to our staff. More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed February 11, 2013

I am a Priority Club Gold member and recently stayed at the Crowne Plaza Old Town Alexandria twice within a month--once for seven nights and the other for three nights. The room was comfortable and the view of the Potomac was excellent. The room service and especially the front desk staff (like other guests, extra kudos to Ashiya) made our... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for the being one of our Loyal Priority Club members and having such positive feedback for us. We are glad and it our pleasure to have made your stay an enjoyable one. We hope the next time you visit us you will take advantage bikes we have available for the our guest to explore the area. There's a... More 

Merchantville, New Jersey
Contributor
20 reviews 20 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2013

This hotel was very average and bland. Rooms are a little outdated and in need of upgrades, we had a partial view of the city. We came during inauguration so it was madness the entire time. Not enough staff was on duty to handle the large groups in house. It was pointless to ask the front desk any questions because... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear HotelLove88, Thank you for taking the time to express your thoughts and concerns. . I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are comfortable. I would also like to... More 

1 review
4 of 5 stars Reviewed February 4, 2013 via mobile

I recently had a , three day stay at the Crown Plaza. I was having a bad day but went to check-in and was greeted by the front desk staff. I'm sure they seen that I was upset at the the time, Ashiya was great and very professional. She let me know about things to do in the area and... More 

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
103 reviews 103 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 30, 2013

I recently stayed here for a business trip to the area, the front desk staff were prompt in checking me in and I was provided free drink tickets for each day I was there which was a nice surprise. Breakfast at the restaurant was included in our work package with the hotel, otherwise I would have not eaten there. Food... More 

Was this review helpful? Yes
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. We are so glad that you enjoyed your stay with us. I am glad to hear that our location worked out so well for you that you would consider it also a great location for your vacation. It was our great pleasure to have delighted your appetite in... More 

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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