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Crowne Plaza Hotel Old Town Alexandria

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901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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500 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Bourne End, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 29, 2013

The CrownPlaza in Alexandria VA is a modern, well maintained hotel. The entrance lobby is spacious and welcoming with a small amount of seating and a few computers for guest use. A very attractive staircase, decorated with attractive plants leads up to the bar, pub, restaurant and meeting rooms on the second floor. Bedrooms are spacious with most having fine... More 

Was this review helpful? Yes 1
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

We do appreciate your comments and feedback about our hotel. It's always great to know that our guest has experience a wonderful stay, and enjoyed the area as well. Hope you make plans to return, we would love for you to enjoy yourself and also also enjoy the area. We have bicycles that are available free to our guest to... More 

Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 27, 2013

A good hotel in a good location. Great comfortable beds with better than usual included toiletries. Has a free shuttle service to Regan Airport where you can catch the metro train to get virtually anywhere.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your wonderful comments on your stay with us. We are glad to know that we were the perfect location and that our complimentary shuttle service was also of great service. We also encourage you that the next time you visit with us, try our complimentary bicycles to see the our local area, and to go on the... More 

Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2013

The Plaza is not a terrible hotel. I find it curious that the more stars a hotel has, the less in room amentities. In the Plaza's case, you must request a refridgerator ($10), they do not come standard. If you want a hottub, forget it. They only exist in the suites. The rooms are average and the hotel could use... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your valuable comments and feedback. We are always appreciative of all comments our guest leave us. They are looked at very seriously to improve our guest's stays with us. Our goal is that our guest stays are an outstanding stay of great service and value. We apologize we were unable to fulfill the request for that particular... More 

Brisbane, Queensland, Australia
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 23, 2013

Stayed with my husband as part of a large tour group LOCATION just out of central Alexandria, but walkable to all the action and the Pontomac river. Supermarket only 1 block away. 15 minutes from DC (traffic dependant!) FACILITIES stock standard. Pool located at partner holiday inn around the corner. Shuttle service to Alexandria if you don't want to walk.... More 

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you so much for sharing your comments about your stay with us. We extremely happy to hear you stay was a great one. Your experience is the goal we have for all of our guest. Hope to see you again soon. More 

Atlanta, Georgia
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

I would call this a great hotel that'll blow you away. It's just what it is-a solid good stay. I liked the rooms but the lobby and hallways consistently had weird odors. The room was great, had nice toiletries, fancy sleep aids but the bathrooms and ballrooms need a major overhaul. It looks like they were half updated. The bar... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for giving us your valued feedback and comment on your stay with us. We are always happy to hear about your experience. In sharing your experiences with us it helps us to ensure great stays for our other guests, so we are very appreciative of you taking the time to do so. They are of great importance and... More 

Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 20, 2013

Good location and nice facilities, but really bad service, I made a reservation about a month in advance for two rooms and I requested one handicapped accessible room for my sister and after I booked online I took the time to call to make sure it was available, when we arrived to the hotel they told us that they did... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Paisita M, Thank you for taking the time to write a review about your stay with us. I am sorry you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance.... More 

Philadelphia, PA
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 16, 2013

I just returned from a business trip at the Crowne Plaza Old Town. Not only did I stay here, but our two-day workshop was held in the Washington Room of the hotel. The location cannot be beat. This hotel is half a block from the Potomac River and Tide Lock Park with a view of the Capitol. There is a... More 

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Sacramento, California
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 10, 2013

The road warrior is back on the road again. Stayed last week at the Crowne Plaza Old Town Alexandria and was very pleased with this property. First of all, FREE shuttle service to and from the Ronald Regan Airport. SCORE! Got to the hotel and was very pleased with the lobby and the appearance of the public areas. Evening check... More 

Was this review helpful? Yes 1
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear HotelDude, Thank you so very much for your pleasant comments and feedback. We are always happy to hear about great stays with us. In sharing your experiences with us it helps us to ensure great stays for our other guests, so we are very appreciative of you taking the time to do so. We look forward to your return... More 

Chester, Virginia
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 31, 2013

Sent here from the Holiday Inn which was full we got a better deal! Excellent, helpful staff. The room was clean and the bed was comfortable. My only complaint was the $15.00 charge for parking. But not unusual for the area.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and we are extremely pleased that you enjoyed your stay!!! More 

Miami, Florida
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 31, 2013

The Crowne Plaza is a very nice hotel that is well maintained and super clean. The beds were also very comfortable. Our rooms overlooked the Potomac and DC. The hotel provides a shuttle to the airport/metro, which is convenient but it can be full at times. My only issue would be with the front desk personnel. When we checked in,... More 

Was this review helpful? Yes 1
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