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Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
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467 reviews from our community

Traveler rating
    97
    171
    115
    53
    31
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84
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Camden, NC
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2013

Went on family vacation to visit Washington, DC and spent three nights here. The hotel is older, but well maintained and clean. The surrounding area is mostly residential and office buildings. There is not much within walking distance, especially if the weather isn't nice. A shuttle to the airport and another one to King St. is available. My only suggestion... More 

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

We very much appreciate your comments. We thank you for being a Priority Club Member one of our loyal customers. We are always eager to know how we can give our guest the best service they desire. We are regretful that our complimentary shuttle service did not accommodate your travel itinerary sufficiently. In those rare occasions the volume of traffic... More 

New York City, New York
1 review
5 of 5 stars Reviewed April 3, 2013

My experience with the Crown Plaza was made into a rare and fantastic experience. I am a student who has worked in the hotel/restaurant industry for over 10 years. Therefore, I know that customer service can make or break your business. Mr.Tim Thornton one of the managers at the Crown Plaza is also aware of this fact. Mr. Thornton is... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you so much for your great comments, we always look forward to hearing from our guest. It is our goal to make sure every one of guest has absolutely fantastic stay. And in your words "an experience that was made into a rare and fantastic experience". We will pass this on to our staff as a prime example of... More 

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 3, 2013

I stayed here for three nights for a business trip to the area. The rooms were spacious and clean enough. It is very close to the airport, which is a big plus, and the shuttle to the airport was helpful. In the future, I would prefer being closer to a different Metro stop than the airport, even with the ease... More 

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and feedback. We are sorry we didn't meet all the expectation you desired in our location. Our desire is that you have a fantastic experience when you stay with us in every aspect. If you are ever in the area again let us know, and we can give you some information on other neat spots... More 

Newport News
1 review
5 of 5 stars Reviewed April 2, 2013 via mobile

Stayed here for a one night getaway. Have stayed in another crowne in Richmond, this one was much nicer. Beautiful views of the Potomac. Room was really clean, bed was super soft and comfortable. The tv wasn't too great, kept going in and out, fuzzy, or randomly turned on, scaring the day lights out of us. Bathroom was decent, could... More 

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

We appreciate your comments and feedback. We are always wanting to know what could make our guest stay their best stay. When we consider updates we look to the comments and consensus of what our guest have mentioned would make their stay more comfortable. We welcome your feedback and glad you enjoyed your stay. We look forward to your visit... More 

Staten Island, New York
1 review
5 of 5 stars Reviewed March 29, 2013

The hotel is very nice and comfortable. Great place to stay for visit of Washingthon DC. View from the room is beatriful. Special tanks to excelent Font desk peopele - Nasra is outstanding and very helpful person ! We will defenetly come back :)

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your pleasantly pleased comments and feedback. We desire that each of our guest has an absolutely impeccable stay. We are so elated to know your stay was such an experience. We are also happy to know that our facility and staff were able to give you the memorable service and accommodations. Thank you once again for you... More 

NY
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 28, 2013

We have stayed at this hotel for many, many years from when it was a Ramada. The present owners have updated the facility and it is now a VERY comfortable place to stay for a visit to DC. View from the room was beautiful. Bed was very comfortable. Thick walls so you don't hear your neighbor. Railroad pub in the... More 

Was this review helpful? Yes 3
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. Next time you stay with us try out the bicycles that we have available that our free to our guest to enjoy the area. We... More 

Alexandria, Egypt
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 28, 2013

Hi. The room was as its star rating said it would be. It's right on the river and ten minutes to airport or metro rail to city. They have an airport shuttle on the hour and the half hour so if you won't ot go to the city, you don't have to take a taxi. I was in a hurry... More 

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for the recognition and feedback on your stay with us. It pleases us to know that we were able to accommodate and give the service you expected. It is our goal to make sure every one of guest has absolutely fantastic stay. Next time you stay with us and aren't in a hurry try out the bicycles that... More 

Wheat Ridge, Colorado
Top Contributor
65 reviews 65 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 20, 2013

I think this is an older hotel, but the rooms are up to date with great furnishing and an excellent bed. My only complaint about the room was a noisy and erratic heater/air conditioner. If I stayed more than one night I might have changed rooms. As an IHG Priority Club member you get a goody bag, free internet and... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

I was recently there on a conference meeting for the Autism Society. The check in with Ashiya was excellent.I had arrived fairly early and luckly she had a room for me. This room had a very beautiful view of the river and had a microwave and refidgerator for my medication. Later that evening my colleagues where arriving in off the... More 

Was this review helpful? Yes 2
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your affirming comments about our staff and hotel. We are extremely happy to hear that a member of our staff exemplifies the hotel's desire for a great guest service experience, and at such a personal level. Great job Ashiya! We hope that when you're back in the area, that you return here to be greeted with more... More 

Fairfax, Virginia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 18, 2013

Stayed at this hotel recently on business, have a very favorable opinion of this hotel! This hotel offers all of the trappings of a luxury hotel, just minus the price and the pretension. This property offers access to DC and the Old Town district. I enjoyed the guestroom; it was clean, comfortable and large enough to spread out. If you... More 

Was this review helpful? Yes 2
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for the very nice comments and positive recognition. We are happy that you found your stay with us to be a great stay. We look forward to your returning to visit us on a vacation in the future, you know the saying all work and no play. So when your ready to play we hope you come and... More 

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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