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Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
Crowne Plaza Hotel Old Town Alexandria
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450 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed for two nights. Good stuff • Person at check-in was professional and pleasant • Gym on the ground floor was ok, although… o the elliptical I used using was flashing a sign requesting a battery replacement. (I reported this issue to the front desk although I didn’t get the sense that the person was going to do anything about... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear AnnFran20, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. We apologize you could not be completely happy with the quality of your room. We do have in place a strict policy for the safety and security for all our guests. Picture ID must be given to verify name on the... More 

Tacoma, WA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago

I had breakfast at the Crowne Plaza this morning at Chequers Restaurant. Their $15.00 buffet was arguably the worst buffet I have seen in many years. Red potatoes that were black, bacon made totally of fat, cheap and tasteless bagels and I could go on and on. On top of all that I paid $10.00 for 1 hour of valet... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Travels_Widely, Thank you for taking the time to write your review following your recent stay. We also thank you for choosing us. Your comments are taken seriously. We are sorry you were completely disappointed with your overall experience during your stay with us, while here on business. We regret hearing that our friendly service was not a part of... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

I book 2 nights in this hotel thinking that I would be wonderfull but it was exactly the contrary i actually left early and only stayed one night; yes it was that HORRIBLE the rooms were so outdated w depressing lights it has like a 70s feeling w very old furniture in them besides that it doesn't include breakfast or... More 

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Patriciar, Thank you for taking the time to write your review following your recent stay. We also thank you for choosing us. Your comments are taken seriously. We are sorry you were completely disappointed with your overall experience during your stay with us, while on your vacation. We apologize if our staff service was not exemplary. We are currently... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel always has low rates and at first glance appears to need updating but after staying here several times - the staff has been very friendly, accomodating and helpful. They even upgraded me to the Presidential Suite for a week stay at the same rate I booked! The on-site restaurants are not great but there is a great b'fast... More 

Was this review helpful? Yes 1
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Tom L, Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. It is our utmost pleasure to have served you. It is our goal to provide our guest with a great overall experience. We're happy that you were more than pleased with our staff,... More 

Raleigh, North Carolina
Top Contributor
92 reviews 92 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crown offers a free shuttle from Reagan Airport. It is quick and convenient. The hotel is about 8 blocks from King Street in Old Town, but it is a nice walk through the city. The shuttle driver even offered to take me there but I wanted to walk through the city and see the historic architecture, homes and shops.... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear JL, Thank you for you feedback and comments on your experience at our hotel. It is our pleasure to serve you. We really appreciate your recognition of our staff and our hotel. We're really happy to know you had a wonderful experience that exceeded your expectations. We are glad you chose us, and we hope you would return, to... More 

Waynesville, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We just checked in today. This hotel is not at all what we expected. The hotel does not have much of a lobby. Rooms are small and not updated. I had to request a fridge. Beds look like they sink in the middle. We will see how comfortable these full beds are. Staff were not very knowledgable. I looked at... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear swulski, We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. It's our goal, that all of our guests would have a great overall experience. We love knowing how we could better serve, assist and accommodate our guest. We strive towards the goal... More 

Baton Rouge, Louisiana
Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really like this hotel. The rooms have nice little touches, such as lighted magnifying mirrors in the bathroom! and plenty of hangers in the closet. Every room I've been in has had a wonderful view of the Potomac. The planes to Washington National are close enough to enjoy watching them but not so close to be loud. The beds... More 

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear 21135Traveler, Thank you for your review of your recent stay with us. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. We are glad you enjoyed our quaint Old Town Alexandria area and our Nations' Capitol, and to experience the surrounding food, history and scenic views. We are really... More 

New York, NY
Contributor
18 reviews 18 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 weeks ago

As you can probably tell by the photo, this hotel is not really in old-town Alexandria at all. It's on its far outskirts, in a strange, mediocre neighborhood that has very little charm. However, I have to admit that it's better this way, since the building is so ugly and the parking lot massive that it would completely destroy a... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Judd S, Thank you for taking the time to write your review following your recent stay. Your comments are taken seriously. We apologize that the decor of our hotel and the rooms were not to your predilection. We have capital plans to make such improvements throughout the hotel, during the course of the upcoming year. We are a green... More 

Philadelphia, Pennsylvania, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 11, 2014

I was in Alexandria to teach an Onsite class in Excel for a local business. The Crowne Plaza is alittle bit off from the downtown area, maybe a mile or so. My room got alot of noise from the airport. The room was clean and comfortable. Smallish tv, with not a great channel selection. I ate dinner at the hotel... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Tom F, We appreciate you taking the time to share your experience. We know you have many choices when it comes to lodging and we're glad that you prefer to choose IHG for your travel needs. It is our goal that each guest would have a great overall experience while staying with us. We're sorry your room was not... More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 25, 2014

I'm from New Zealand and was holidaying on the East Coast of Canada and the US. This was our hotel in the Washington D.C. area. This hotel was one of my favourite places due to the spacious, clean, and quite rooms, fabulous lobby area, and delicious breakfast. The staff were very helpful when I needed to get voting papers scanned... More 

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Gina C, Thank you for your complimentary review of our hotel. It is our goal that each guest would have a great overall experience while staying with us. We are glad you found the rooms to be spacious, our staff helpful, our service commendable, and our location perfect for your itinerary. It was our pleasure to serve you. Thank... More 

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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