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All 49 Alexandria hotels

Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Ranked #30 of 49 hotels in Alexandria
A recent review
4 of 5 stars reviewed 1 week ago
Thrombeldinbar Crowthorne, United Kingdom
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420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Crowthorne, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights here as part of an escorted tour of the NE USA. The hotel is located about 7 miles south of Washington DC and was the base for our trips into the capital. The rooms were clean and spacious and the beds were comfortable. The hotel lies on the flight path into Reagan National airport so there... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Thrombeldinbar, Thank you for taking the time to write your review following your recent stay. It is our pleasure to serve you. We're really happy to know you had a wonderful experience that exceeded your expectations. We are glad you found the rooms to be clean and spacious, our staff friendly, and that our location was perfect for you... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Th staff was very polite. The room smelled as if someone was smoking in it, but very clean. The elevators had an urine odor. The bed was very comfy and the bathroom was very clean. The hotel is located near eateries and shopping.

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Chesty L, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found our rooms to be comfortable and clean and our location convenient. We apologize you had issues... More

Pittsburgh
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location - directly on Mt Vernon Trail.  Great breakfast spot across the street (called Extra Perks).  8 blocks to King Street and wharf.  2 blocks to Giant grocery store and Holiday Inn where Crowne plaza guests have access to pool. Stop at holiday inn front desk, present Crowne Plaza room key and they will give you guest pass to access... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear mquest, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel. We are glad you were pleased with our location perfect for your itinerary. Glad you enjoyed the bikes too. You definitely made the most of your time with us. Sounds... More

Midwest
Top Contributor
79 reviews 79 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, this hotel is very convenient to Old Town and not far from the airport. Service was your typical DC-area service: competent but not at all friendly (I know, I'm stereotyping, but it's what I've come to expect here). Rooms are comfortable enough. However, there were crumbs on the desk when I arrived and they never got cleaned the two... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear dwg51357, Thank you for you feedback and comments on your experience at our hotel. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. We regret we did not obtain that goal in your instance. We apologize you had issues that took away from you having an exceptional stay. We... More

Hsinchu City, Taiwan, Republic of China
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

服務差得不得了。辦理入住登記的職員竟不知道白金卡會員應有的特別禮遇,旁邊提醒他的主管竟然還將左腳翹起來。雖然負責退房的職員人很好,但也不太專業。房間清理做得也不理想,我進房時不僅發現桌子沒有對齊,第二天回來時更發現其中一個枕頭被放在地上,即便我離開時所有枕頭都是在床上。旅館的網路系統顯示要求付費,櫃檯人員也僅是口頭承諾最後不會在帳單上出現。另外,前往DCA機場的免費接駁車晚上10:30後就沒有了。 Service in this hotel was horrible. The check-in agent didn't know that Platinum members should receive benefits, and the manager who reminded him didn't have his left foot on the floor. Although the check-out agent was very nice, she is not very professional, either. The hotel also didn't do a good job cleaning the room. When I first entered,... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Ernestnywang, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. We apologize that you were not pleased with your experience with us. It our goal, that all of our guests would have a great overall... More

Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here 1 night between a business trip and personal trip. I was flying out of Reagan National so I chose it due to price and convenience to the airport. They have a free shuttle to the airport that runs on the half hour. Room was on the 9th floor over looking the Potomac and could see the US... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear James C, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We're happy that you were more than pleased with our staff, the clean and comfortable accommodations and in particular your room... More

Fredericksburg, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for business in Old Towne. The rooms are nice and the front desk is staffed with helpful people. I had a lower floor room facing Old Town. While the view was not the water, it was nice and there was no road noise. Parking was slightly inconvenient but Old Town has strict parking regulations so it was... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jane D, We appreciate your comments, your positive recognition of our services and feedback on our hotel during your recent stay. It is our utmost pleasure in serving you. It is our goal to provide our guest a great overall experience. We apologize for the slight inconvenience you experienced with the parking. We are happy you enjoyed your stay... More

South Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I first arrived at the hotel, it seemed like ti was far away from everything, but it turned out to be pretty convenient. Free shuttle to DCA airport with a Metro station. There is also a metro station within walking distance. Dash Bus stops right out front as well. Supermarkets all around as well as restaurants and other shopping... More

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sc00p, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found our staff helpful, and our location to be the perfect for your itinerary. We are glad you... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staff is great, wonderfully trained, helped out with the resv. and clean. Best place to stay when around the city. Great outside view and distances away from attraction. Take your family to this place and if you need ride for trolley free:))

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Mustafa Y, We appreciate your comments, your positive recognition of our staff, services and feedback on our hotel. It is good to hear our location was a plus for you here in Old Town. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. We are glad you chose... More

munich
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checking into the Hotel took a while as the front desk was short on staff. The rooms were nice and clean with all the neccessary shampoos etc available in the washroom. Unfortunately we had to learn that the hotel is right in the air corridor of ronald regean airport. For those with rooms with windows to the river this means... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Bruderjakob, Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. We utilize your comments to better assist and serve our guest. We apologize you were not completely comfortable in your room due to the sensitivity to the noise from the airport, also that our... More

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
Number of rooms
253

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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