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All 49 Alexandria hotels

Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Ranked #29 of 49 Hotels in Alexandria
A recent review
4 of 5 stars reviewed 6 days ago
Robert K Crestwood, Kentucky
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crestwood, Kentucky
Top Contributor
59 reviews 59 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for five days and had a very enjoyable experience. I ate breakfast each morning in the hotel restaurant and found the food hot, fresh, and tasty. My room, the Dolly Madison Suite, was outstanding. Registration and check out flowed smoothly. The reason I gave it 4 instead of 5 stars was due to poor internet connectivity, i.e.... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Robert K, Thank you for the wonderful comments about your recent stay. We look forward to responses from our guest. It is our pleasure to have served you. We really appreciate your recognition of our staff and our hotel. We're sorry that we fell short for you as far as not having a good wireless connection. We are glad... More

Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location that puts you within walking distance of the Potomac and parks. The breakfast was excellent, the room excellent and quiet. A good value for "the high rent" area. We will stay there again. Parking was extra which is why an imperfect rating.

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear William W, Thank you for the wonderful comments about your recent visit with us. We look forward to responses from our guest. We are glad you found the rooms, and the food to be commendable at a good value, and our location perfect for your itinerary. We are sorry that parking charges made your stay not pleasant as you... More

CA
Top Contributor
106 reviews 106 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I gave this hotel 3 stars because it is not a 5 star property . However for a hotel in this category, I would give it 5 stars. Check in/out were quick. Room 608 was clean. Did not have views. Room had mini fridge and microwave. The staff was friendly and helpful. There is no concierge . Hotel is within... More

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Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear labguides, We do appreciate your comment and feedback on your recent stay with us. We're always ready to hear how we can better assist and serve our guest. It is our goal to make sure all of our guests have an absolutely fantastic stay. We are very happy to hear that our staff was helpful and friendly, and that... More

Marietta, Georgia
Top Contributor
69 reviews 69 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in Alexandria VA only a 10 minute ride via hotel shuttle from Reagan airport. In a combo residential/small business area one block from the Potomac and a short hotel shuttle ride to King St. Hotel staff friendly and efficient. The room was quite clean and well stocked. Very comfortable bed and excellent breakfast. Hotel supplied bicycle, helmet and lock... More

Was this review helpful? Yes 1
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear keepemflyin, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, service and our location. It is our goal that each guest would have a great overall experience while staying with us. We're glad your get away was scenic, relaxing and enjoyable. It was our pleasure to serve you. Thank... More

Bridlington, United Kingdom
Top Contributor
69 reviews 69 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a tour of the east coast an excellent hotel in the delightful location of Old Alexandria. Staff were extremely friendly and helpful.Rooms large, spacious and bright with two really comfortable queen beds with hairdryer, fridge, ironing board, though no iron or safety deposit boxes - these are found at the main reception. A shuttle bus is available... More

Was this review helpful? Yes 1
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear stevejefferson, Thank you for your complimentary review of our hotel. It is our goal that each guest would have a great overall experience while staying with us. We are glad you found the rooms to be spacious, our staff helpful, our service commendable, and our location perfect for your itinerary. Thank you for making us your choice hotel. It... More

Richmond, Virginia
Top Contributor
84 reviews 84 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a reasonably priced and convenient hotel on the edge of Old Town. The staff goes out of their way to be friendly and helpful. There seem to be international travelers who really enjoy this hotel and it's easy access into DC and I witnessed all staff being patient and helpful to these visitors. The hotel is clean if... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear smotley, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. It is our pleasure to have served you. We really appreciate your recognition of our staff and our... More

Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was clean and friendly. The staff really shines here. Check in was pleasant, and the desk clerk was very helpful. She gave us directions, and made sure we knew how to get around the area. Clearly explained transportation and use of the shuttle and metro to see the sights in DC. Very pleasant to deal with. The free... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear SteveL54, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found the rooms to be clean and comfortable, our staff pleasant and caring. We are happy you were... More

Christchurch, New Zealand
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Situated about 8 small blocks from the main street we found this hotel very clean and well cared for and rooms spotless. They do have a shuttle service but found walking was easy and safe. Very good supermarket almost behind the children's playground opposite the hotel. Nice, friendly and professional staff.

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear JohnnyUK7, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, service and our location. It is our goal that each guest would have a great overall experience that exceeded your expectations. It was our pleasure to serve you. Thank you for choosing us, and good to know you would... More

Virginia
Top Contributor
67 reviews 67 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Consistency and attention to detail is my experience at this fantastic hotel. Service is top notch in all departments and we always stay here when visiting Old Town. The complimentary wine from 5-6pm adds a special touch.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Toodles7, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, and our attention to detail during your stay. Commending our services is always a great thing to hear, we strive to exceed the expectations of our guest. It is our goal that each guest would have a great overall... More

Amissville, VA
Contributor
17 reviews 17 reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Crowne Plaza Hotel in Old Town Alexandria for 2 nights. The hotel is in need of renovation as it smells musty and old and the beds are not quite up to standard.. There was a fire alarm at 3 a.m. one of the mornings. they were aware I was handicapped as they had taken me to my... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear urcinnamongirl, Thank you for your comment on your recent stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We're sorry you did not get a good night's rest due to the inconvenience you suffered from the false alarm so early in the morning.... More

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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