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Crowne Plaza Hotel Old Town Alexandria

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901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
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Crowne Plaza Hotel Old Town Alexandria
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515 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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NEWARK, DELAWARE
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Here I am again at this hotel for business. I choose this for price and convenience while traveling for both work and pleasure. The hotel is nice, but the valet parking nazi needs to chill out. I arrived this afternoon and pulled in up in front and parked to simply check-in and drop my carry on bag in the room... More 

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Greeneville, Tennessee
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I did not want to rent a vehicle and fight Washington traffic, and did not want to pay the premium prices charged by D.C. hotels so I chose the Crowne Plaza in Alexandria, and to use the Metro for transportation. The hotel was comfortable and quiet, and reasonably priced. The staff was very helpful and attentive. While it is roughly... More 

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Ithaca
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

the rooms were a little dated but very clean good location free shuttle to airport which you could get on the metro also walking distance to old town i would stay there again priced right with there rewards membership

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1 review
1 of 5 stars Reviewed 1 week ago

Wow, what a disappointment. I spend an average of 100+ days / year in hotels, and thought the brand was sound, I was wrong. The highest concentration of rude and unpleasant employees. Everything about the stay was unpleasant.

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Fred J, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Receiving constructive comments help to show us where we can work harder to serve our guest better. Thank you for bringing your experience to our attention. We train our staff to be responsive to our guest... More 

Rocky Hill, Connecticut
Level Contributor
154 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The shuttle to/from the airport made this location very convenient for travel to DC. We had someone in our group that had an injury and couldn't walk to the nearest metro station (9-10 blocks away) so we took the shuttle to the airport and caught the metro there. The rooms were clean and nice, although the carpeting could use an... More 

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Williamstown, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Short walk to historic downtown area with lots of shops, pubs & restaurants. Excellent rooms & cleanliness. Loved my stay! Limited parking & you have the pay for it is only downside. Breakfast is not free but there are many choices locally that are much better.

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Stony Brook, New York
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A well established property that is well maintained and a great location for business and fun. Upper floors have great views of the Potomac River two blocks down the hill, good size meeting rooms; limited eating place on site with only the second floor bar "Railstop Gastropub" only serving lunch and dinner in the half bar/half bare table eating area.... More 

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for taking the time to write your review following your recent stay. You're valued by us for being our guest. We are happy that you were pleased with your accommodations, and our location. It is our goal that each guest would have a great overall experience that exceeded your expectations. It was our pleasure to serve you. Thank... More 

Greater Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 24, 2015

Have just spent time at the Crowne Plaza Alexandria before our tour and after the tour. The hotel it self is clean and tidy. I would like to let the management and future clients know to stay away from the hotels restaurant Railston Gastropub. The first time we went for a meal there the person behind the bar (Romainian) was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear didee885, Thank you for taking the time to share your experience during your past stay. I sincerely apologize for any inconvenience you may have experienced with our restaurant service. Your comments are highly appreciated and rest assured that these will be used towards our improvement. I am confident that our management will continue to do their best to provide... More 

Potomac, Md
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 20, 2015

Five friends and I stayed here for one night in 3 rooms. The rooms were clean, attractive, inviting, and larger than we find in similar hotels. We were able to comfortably play cards in our room. The staff was outstanding - exceedingly cooperative. They shuttled us directly to our restaurant and brought the chairs we needed to play cards to... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 14, 2015

I stayed for one night as part of a tour group it was all bad from the minute I arrived the porter slammed my expensive suitcase into the gutter snapping a wheel said they would send engineering up to see if it could be fixed no one bothered to show, so now I'm stuck with a 3 wheeled bag for... More 

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