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Crowne Plaza Hotel Old Town Alexandria

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901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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553 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
163 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

They do charge $20 for parking, but that the way things are in Old Towne Alexandria. The room was comfortable and clean and the staff were very helpful and friendly. There is a free shuttle to the airport and you can catch Metro at the airport. Being so close to the airport, you do hear the planes starting at about... More 

Helpful?
Thank D T
Fredericksburg, Virginia
1 review
4 of 5 stars Reviewed December 17, 2015

I have enjoyed staying in this hotel to enjoy Christmas activites in Old Town. The river view rooms are worth the extra costs and the hourly suttel service to King Street is welcome. On this trip they added a $20.00 a day charge to park in their 1/2 filled parking lot. Since guests coming to the hotel on airpost suttels... More 

Helpful?
Thank DaveinVirginia
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jim H, Thank you for submitting your review. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It is my pleasure to hear that you were satisfied with your stay in particular with the convenient location. We are highly motivated by your words and ensure you that... More 

Level Contributor
228 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

This hotel is a few blocks from downtown Old Town right on the river so it's a good place to stay the only drawback is it has little amentities such as bars and restaurants but there are many choices downtown old town this is a nice hotel

Helpful?
Thank Jim H
MI
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 14, 2015

The shuttle picked us up at the airport right on schedule. Megan checked us in and could not have been nicer. We had the 7th floor and our room was at the end of the hall. We never heard a sound during the four days that we stayed at the hotel. The hotel was older but the bedding was updated... More 

Helpful?
Thank MiMommer
cashiers, nc
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 11, 2015

So, I will totally be staying in Alexandria every time I visit DC from now forward. I will also be staying in this hotel! The front desk staff were friendly, the hotel was quiet, the bar/restaurant were both fantastic, and the rooms were super clean. I had no issues with this hotel. The parking was plentiful and the fee very... More 

Helpful?
Thank AMANDA F
Savannah, Georgia, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 7, 2015

The hotel is good and the staff are great. But for the second stay in a row they have double charged me for the room and added parking when I had no car. This time, I took the extra step of going to the front desk and asking for the charges to be removed. They said the charges were removed... More 

Helpful?
Thank Allan S
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Allan S, Thank you for your valuable feedback. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. We apologize that we erred your charges again on your stay with us. We will bring this issue to our staff so we may exceed our guest’s expectations. We apologize that our... More 

Los Angeles
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 4, 2015

The facility is old and tattered and needs a serious remodel. Bathroom plumbing did not work properly and peeling on the ceiling. Room was serviceable but needs available plugs at bedside. Package breakfast is ok but fresh items are mediocre. Appreciate in room coffee maker but coffee provided was not very good. Staff were all very nice and helpful, particularly... More 

Helpful?
Thank Olivia R
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Olivia R, I very much appreciate you taking the time to submit a review of your recent stay with us. We would like to apologize for the unsatisfactory stay and regret to hear that you “would not stay here again.” We appreciate your comments and will share these with our team so that we can continue to improve our... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 23, 2015

This hotel was way beyond my expectations. Pretty nice and quiet area, close to D.C. but more calm. Room was excellent, comfortable and clean. The hotel offers free shuttles to the airport until 10 P.M. great to access the D.C. metro area through the Metro.

Helpful?
Thank jalonso25
Laidley, Australia
Level Contributor
218 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed November 21, 2015

This hotel is situated about 9 blocks from King Street – a most pleasant walk along the river. They provide a free shuttle bus for those who would rather get there faster. We took the bus downtown and strolled back after dinner. The staff were very pleasant and helpful. Our room was large, light and clean. With two queen beds... More 

Helpful?
Thank travelbugbitten10
New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 20, 2015

There is an overwhelming smell of mold and mildew that the hotel tries to cover up with overpowering scents as soon as you walk in. The hotel staff was nice but unfortunately, that's were the "nice" stopped. Our room was hot and stuffy so we turned on the AC only to return to a hot and stuffy room. We called... More 

Helpful?
Thank Chappny
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Chappny, Thank you for your valuable feedback. Your experience is important to us. We apologize for any inconveniences you may have endured during your stay. We apologize that you were disappointed with your stay with us. Thank you for providing us with your experience of your recent stay it is definitely very useful to better serve and assist our... More 

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