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All 49 Alexandria hotels

Crowne Plaza Hotel Old Town Alexandria

3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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358 people have reviewed this hotel

Traveler rating
    75
    122
    93
    47
    21
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64
80
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Warren, MI
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My poetic journey took me to DC by way of a feature in Manassas, VA. I wanted to stay in a location with nice view off the beaten path so I could relax and gather a thought or two before hitting the stage for my feature. The Crowne Plaza in Alexandria is just that. The hotel is located on the... More

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Newton, Massachusetts
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'd like to give this place a higher rating because the staff was very helpful & accommodating, the room was clean & spacious & the gastropub lively, the food there good; but there were too many ways in which this hotel fell short. For one thing, the continental breakfast cost $10. I'd somehow got the impression it was complimentary, as... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear chetf, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The customer service experience I have encountered at the Crown Plaza in Old Town Alexandria has always been excellent. I cannot say enough about the staff at the Crown Plaza. For starters, Venita is always willing to reserve a room for me. She is quick with her email responses and I can truly say that in all the places that... More

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Charlene M, We thank you for your compliments and positive name recognition of our staffs' service and feedback on our hotel. It is our utmost pleasure to serve you. Your comments will be shared with our staff to encourage continued efforts of generous hospitality. It is our goal to provide our guest a great overall experience. We appreciate the... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the Crowne Plaza for bi-monthy business trips over the past 2 years. I have always been greeted with a smile and a high level of professionalism during each stay. Roland and Peter have provided excellent customer service during check-in. Even late night arrivals have been met with excellent service and a smooth check-in process. I... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Angela C, We appreciate your comments, your positive name recognition of our staff, services and feedback on our hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. Your comments will be shared with our staff to encourage continued efforts of generous hospitality. We are happy you enjoyed... More

East Hampton, Connecticut
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms are large and clean. We had a wonderful view of the river from our room. A 7 block easy walk to King Street with numerous restaurants and shopping. The staff was friendly and the in house eateries were also very good. Shuttle service to Reagan National makes heading into Washington DC very easy.

Was this review helpful? Yes
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear KikoKat, We appreciate your comments, your positive recognition of our services and feedback on our hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. We are happy to hear you enjoyed the food in our restaurant and that we were conveniently located to your travel plans in... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed one night in Washington, D.C. and was horrified to learn that everything in the city was between $200-300/night. I was trying to visit the capital on a budget, and after doing a lot of research, found that Old Town Alexandria is quiet, quaint, and a 20 minute metro ride into the city. I couldn't have gotten a better... More

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Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear JennyRightSide, Thank you for your valuable comments and feedback. It is our goal to consistently provide superior services and accommodations at our hotel and your comments are very important to us. We're happy that you were more than pleased with our staff, the clean and comfortable accommodations and that we were conveniently located to your travel plans in the... More

Edinburg, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel was nice and the restaurant in House served up some interesting food and the bartender made the perfect white russian. The rooms had comfy beds along with a fridge and microwave. A big plus is that they had a shuttle to and from the airport which helps.

Was this review helpful? Yes 2
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear kg8367, Thank you for your valued comments. We look forward to hearing what our guest think of us and have experienced. We are happy you found your accommodations to be comfortable, and the restaurant menu appealing. It is our utmost pleasure to have served you. We are happy you enjoyed your stay. Thank you for choosing us, and hope... More

REPUBLIC
Top Contributor
64 reviews 64 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 8, 2014

Missed my flight and landed here at the last minute. Solid hotel, excellent front desk staff who helped out with complimentary toiletries to use, since my luggage went without me. The room was fine for the negotiated airline rate of $89, but would've been disappointed if I'd had to pay more because it was a very fitful night's sleep due... More

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear J9Koffel, Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. We utilize your comments to better assist and serve our guest. We apologize you were not be completely comfortable in your room. Please in the future let us know when something in not quite... More

KIRKSVILLE
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 4, 2014

The rooms are nice enough, they were spacious and comfortable. This seemed like a pretty good place for a conference. The front desk staff wasn't very nice but everyone else was. For the money there is probably a better place to stay. Good for a conference, wouldn't be ideal for leisure. Not close to the metro, but the complimentary shuttle... More

Was this review helpful? Yes 1
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Mathew B, Thank you for your valued comments, we look forward to hearing from our guests on how we can make improvements. It is our goal to make sure all of our guest have an absolutely fantastic stay. We regret that in your experience with us we did not accomplish that goal. I will forward this valuable information to... More

Alexandria, Virginia
1 review
1 of 5 stars Reviewed February 4, 2014

I travel for a living and in the past have been treated royally....this trip...that all changed! I am a heavy traveler and use this hotel often. Apparently the rewards program have changed but the way this team delivered the message is unheard of...and I mean the general manager. She has no people skills...is argumentative and the furthest from customer centric... More

Was this review helpful? Yes
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear John H, Thank you for your valuable comments on your experience with us. Your comments are vital in helping us to continue to assert improvements where it is necessary. It's our goal, that all of our guests would have a great overall experience. We apologize for improperly informing you of changes in our rewards program, which seems to have... More

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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 49 hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
Number of rooms
253

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