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Comfort Inn Landmark

2.0 of 5 6254 Duke St., Alexandria, VA 22312
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Comfort Inn Landmark
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Comfort Inn Landmark
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150 reviews from our community

Traveler rating
    25
    40
    31
    21
    33
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47
19
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39
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Inn Landmark
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Lewisville
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2014

After a terrible experience at another Alexandria motel, we were greeted with smiles and nothing but positivity from Garrick at the front desk. After listening to our story and calming our nerves, he couldn't have made us feel more welcome! All of the staff, including Marshall and Nick, were very helpful and accommodating during our stay. The rooms were very... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Hannahhdee, We appreciate your kind comments about our staff and services received at the Comfort Inn Landmark during your recent stay. I will share your feedback with all members of my team so they too can celebrate in the pleasure of receiving confirmation that their hard work is yielding positive results. Thanks for taking the time to complete our... More

Alexandria, Virginia
2 reviews
3 of 5 stars Reviewed July 24, 2014

We stayed here for just one night. The room was fairly nice, what we expected. There was just three things that happened during our twelve hour stay. When we got to the room, there was dirty toilet paper in the toilet(not a big deal just flushed the toilet). Then the a/c barely worked in the room, the unit is probably... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello traveler1234y, Thanks for your candid feedback regarding your most recent stay at Comfort Inn Landmark. I apologize on behalf of my entire team and assure you that we will work together to address every area that you mentioned fell short of your expectations. Please give us a second chance upon your return to the Washington, DC area. Regards, Ian... More

Washington dc
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I wish every experience at check in was as pleasant and accommodating as the one I just experienced,when I was greeted by Garrick upon my arrival. He is truly the epitome of hospitality! Thanks Garrick! You set the bar, and hurdled over it!

Was this review helpful? Yes 3
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Dustyface Washington DC, It is our pleasure to learn of your experience with our very capable night auditor, Garrick who exceeded your expectations. Like Garrick, all of our guest service staff members are passionate about delivering a level of service that meets and exceed our guests' expectations. We thank you for making the time to share your experience with... More

Morris, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were looking for a moderate hotel while attending our niece's graduation. This is just what we expected, moderate price ($90 ish) and good quality. An IHop was attached and two complimentary breakfasts were included. The location was great, easy access onto the freeway and just minutes away from King Street in Old Town of Alexandria. We were there six... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear arsenic1 of Morris, Minnesota, Thank you so much for your favorable review of services received at the Comfort Inn Landmark over your recent stay. Our team members are pleased to hear that their service delivery efforts met your expectations which is a confidence builder as they serve current and future guests. We look forward to your return visit when... More

St. Petersburg, Florida
Top Contributor
51 reviews 51 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 22, 2014

My family and I stayed overnight in this Inn and it did not meet my expectations. The rooms were not clean. The walls in the rooms were dirty. The beds had lots of "lumps". We booked rooms that were suppose to have a refrigerator and a microwave in each room but I had to go to the front desk to... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Marabella17, I'm so sorry that we failed to meet your expectations. However, your valuable comments will be reviewed with my team in an effort to make improvements that will ensure that you are pleased during your next visit to Alexandria. Regards, Ian Harvey General Manager More

Juneau, Alaska
Top Contributor
105 reviews 105 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We stayed at this hotel for three nights and were pleasantly surprised. So far this is the best Comfort Inn we ever stayed in. This is our long road trip on both West and East coasts, and third Comfort Inn, but this one exceeds others by far. In fact, just a few days before, we stayed at Hilton LAX, and... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Cool_Alaska, My entire team is soooo happy to read your thorough feedback regarding your most recent stay at the Comfort Inn Landmark. Your words describe our service mission for every guest that we welcome at our Front Desk. We know that we do not have a "perfect hotel" but I can assure you that every member of my team... More

Albuquerque, New Mexico
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 18, 2014

We typically don't stay at Comfort Inns but tried this one since we unexpectedly found ourselves having to stay longer in the DC metro area. After searching hotel rates and finding most places booked and also priced at 350+, we took a chance on this location. It's not terrible, but it's not up to the standard of a Hampton Inn... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear CC from Albuquerque, New Mexico, Please forgive me for not clearly understanding your resolution expectation in this matter. We certainly value you as a customer and more so when you take the time to share your experience with us. I sincerely thank you for providing the feedback and want to assure you that our team took immediate action in... More

Twin Lakes, Colorado
Top Contributor
59 reviews 59 reviews
43 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed May 14, 2014

We recently stayed at this hotel and I have to say the front desk was extremely friendly and helpful. The person who checked us in (Mathaba) was very friendly not only to us but other customers. She is a very personable employee. Rooms were clean and the IHOP restaurant is attached to this hotel. You don't have to go outside... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Queen13, I am very pleased to learn of the services received at the Comfort Inn Landmark that exceeded your expectations. We are very proud of Mathaba and her co-workers at the desk who deliver the desired service level that you mentioned. Our entire service team clearly understands that we are in business to serve and it is always great... More

New Orleans, Louisiana
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 13, 2014

I stay in many many hotels in the course of a year and have stayed in this hotel the many times the last 3 years on ocassion due to my compay getting me a room there not through my choice. The Parking is HORRIBLE ! Several times I called the front desk only to be put on hold over 10... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Jim A, Thanks so much for taking the time to share details of your experience staying with us on your last visit to Alexandria. I apologize on behalf of my entire team for failing to meet your expectations in every way. We have met with my Front Desk team to review procedures in an effort to eliminate the challenges... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed April 13, 2014 via mobile

I actually booked a room at the days inn because of cheap price at the time. When I got there the front desk agent was really rude and unprofessional. I should have known I also paid for cheap service also.I was tired from traveling from philly and even misplaced some items. Next door was a Comfort Inn so I decided... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear ckwilson0160, Thanks so much for taking the time to provide this valuable feedback about your recent stay at Comfort Inn Landmark. I am pleased to learn that Mathaba handled your arrival process above your expectations and I will ensure that she's aware of your feedback. We look forward to your next visit to the Washington, DC/Alexandria area. Regards, Ian... More

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Additional Information about Comfort Inn Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Landmark 2*
Number of rooms: 150
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria

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