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Comfort Inn Landmark

2.0 of 5 6254 Duke St., Alexandria, VA 22312
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Comfort Inn Landmark
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Comfort Inn Landmark
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143 reviews from our community

Traveler rating
    22
    38
    29
    21
    33
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44
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Real nice place to stay. The rooms were very reasonable for the DC area. The place was clean and comfortable. Friendly staff at the front desk,very helpful. The shuttle service was great,always on time.The shuttle takes you right to a Metro station .Can't complain about free breakfast at IHOP even if the choices are limited. Enjoyed my stay

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Karen S., We appreciate your business and your time in compiling this survey response. Our service and facility improvements are heavily impacted by the feedback we receive from you. We look forward to your return visit to the Washington, DC area. Regards, Ian Harvey General Manager More

Frederick, Maryland
Top Contributor
87 reviews 87 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Upon arriving at the hotel, my first impression was a newer hotel conveniently located on the corner of I 395 and Duke Street. But upon closer look, the scars of abuse and wear started to appear. The elevator had scratches all over the stainless steel door and walls and one of floor lights was knocked out. The furniture in my... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear valued guest, Thank you for staying with us at the Comfort Inn Landmark and for taking the time to complete this survey. We value your opinion and use them as reference when drafting improvement plans. Our goal is to meet and exceed every one of our guests' expectations and we will always stay focused on improving. Hope to see... More

Rye Brook, New York
1 review
5 of 5 stars Reviewed 1 week ago

We were exhausted by the too-high rates and low service from the hotel stock in the DC area and then we happened upon the Comfort Inn Landmark. It's clean, comfortable (actually exceeds other premium priced hotels we've stayed at) with a complimentary hot breakfast at the adjoining IHOP. A significant upscale shopping center is across the street if you need... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear George P, Thanks so much for your warm comments about our hotel and services. We agree with your summary and happy to know that our facility improvements and service delivery training program are both making the desired impact. I will certainly share your feedback with Nick and his team and continue to encourage our entire staff to continue their... More

Raleigh NC
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 30, 2014

Yeesh! Where do I begin?! Ok, let me begin by saying that the young lady (Mathaba) who works the front desk was incredibly friendly and helpful. I have absolutely no complaints about her. Now to the terrible experience... When we initially arrived and entered the room, it reeked of a stench I could not pin-point. We tried looking into other... More

Was this review helpful? Yes 7
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear SAIC of Raleigh, NC, We are very sorry to learn that your stay with us was below your expectations. Our aim is to always provide a clean and comfortable environment, supported by a team of very friendly and hospitable employees, who are ready to handle your every request. We learned of your experience for the first time after you... More

Lewisville
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2014

After a terrible experience at another Alexandria motel, we were greeted with smiles and nothing but positivity from Garrick at the front desk. After listening to our story and calming our nerves, he couldn't have made us feel more welcome! All of the staff, including Marshall and Nick, were very helpful and accommodating during our stay. The rooms were very... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Hannahhdee, We appreciate your kind comments about our staff and services received at the Comfort Inn Landmark during your recent stay. I will share your feedback with all members of my team so they too can celebrate in the pleasure of receiving confirmation that their hard work is yielding positive results. Thanks for taking the time to complete our... More

Alexandria, Virginia
2 reviews
3 of 5 stars Reviewed July 24, 2014

We stayed here for just one night. The room was fairly nice, what we expected. There was just three things that happened during our twelve hour stay. When we got to the room, there was dirty toilet paper in the toilet(not a big deal just flushed the toilet). Then the a/c barely worked in the room, the unit is probably... More

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello traveler1234y, Thanks for your candid feedback regarding your most recent stay at Comfort Inn Landmark. I apologize on behalf of my entire team and assure you that we will work together to address every area that you mentioned fell short of your expectations. Please give us a second chance upon your return to the Washington, DC area. Regards, Ian... More

Washington dc
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I wish every experience at check in was as pleasant and accommodating as the one I just experienced,when I was greeted by Garrick upon my arrival. He is truly the epitome of hospitality! Thanks Garrick! You set the bar, and hurdled over it!

Was this review helpful? Yes 3
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Dustyface Washington DC, It is our pleasure to learn of your experience with our very capable night auditor, Garrick who exceeded your expectations. Like Garrick, all of our guest service staff members are passionate about delivering a level of service that meets and exceed our guests' expectations. We thank you for making the time to share your experience with... More

Morris, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were looking for a moderate hotel while attending our niece's graduation. This is just what we expected, moderate price ($90 ish) and good quality. An IHop was attached and two complimentary breakfasts were included. The location was great, easy access onto the freeway and just minutes away from King Street in Old Town of Alexandria. We were there six... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear arsenic1 of Morris, Minnesota, Thank you so much for your favorable review of services received at the Comfort Inn Landmark over your recent stay. Our team members are pleased to hear that their service delivery efforts met your expectations which is a confidence builder as they serve current and future guests. We look forward to your return visit when... More

St. Petersburg, Florida
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 22, 2014

My family and I stayed overnight in this Inn and it did not meet my expectations. The rooms were not clean. The walls in the rooms were dirty. The beds had lots of "lumps". We booked rooms that were suppose to have a refrigerator and a microwave in each room but I had to go to the front desk to... More

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Marabella17, I'm so sorry that we failed to meet your expectations. However, your valuable comments will be reviewed with my team in an effort to make improvements that will ensure that you are pleased during your next visit to Alexandria. Regards, Ian Harvey General Manager More

Juneau, Alaska
Top Contributor
91 reviews 91 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We stayed at this hotel for three nights and were pleasantly surprised. So far this is the best Comfort Inn we ever stayed in. This is our long road trip on both West and East coasts, and third Comfort Inn, but this one exceeds others by far. In fact, just a few days before, we stayed at Hilton LAX, and... More

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Cool_Alaska, My entire team is soooo happy to read your thorough feedback regarding your most recent stay at the Comfort Inn Landmark. Your words describe our service mission for every guest that we welcome at our Front Desk. We know that we do not have a "perfect hotel" but I can assure you that every member of my team... More

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Additional Information about Comfort Inn Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Landmark 2*
Number of rooms: 150
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria

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