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Comfort Inn Landmark

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6254 Duke St., Alexandria, VA 22312
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Comfort Inn Landmark
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Comfort Inn Landmark
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155 reviews from our community

Traveler rating
    25
    43
    32
    22
    33
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49
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kingston, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great budget choice, a little far out from dc but hotel has free shuttle to metro all day. Not in great neighbour but also seemed safe enough. Great ihop breakfast included!!! A couple shops and restaurants within walking distance, beds were comfy, room clean, staff super friendly and lots of parking. Great budget choice!

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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed April 13, 2015 via mobile

The staff member who checked us in did not ask if we preferred a smoking or non-smoking room and thus gave us a smoking room. When we asked for another room we were given a much smaller room on the 9th floor. The refrigerator made a lot of noise and there was no freezer in it. When I tried to... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hi Lyndsay B, While we appreciate your effort in compiling this TripAdvisor response, I think it is clear that the property you intend to review is not the Comfort Inn Landmark. Our property is 100% non-smoking, we only have six (6) floors in our building, all in-room refrigerators have a freezer section, and we have working ice machines on floors... More 

1 review
4 of 5 stars Reviewed March 27, 2015

I stayed here while traveling to the DC are for business. Nothing fancy, but a good basic hotel. The shuttle to van dorn metro was especially helpful. Room was clean, good breakfast, & all the necessities were in good working order. If you are traveling for business or to see the sights in DC, this hotel is a great value... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hi Jessica T, It was a pleasure reading your review about our property. Thanks for taking the time to share your experience with the traveling public which will help with their decision making. Our team will continue to work hard to ensure that every guest that walk through our door leave with a favorable experience. Thanks again, Ian Harvey General... More 

Marietta
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 24, 2015

Disappointed and was swayed by the recent reviews. The staff wasn't particularly helpful or pleasant. We had to wait (no one was around) for 5-10 minutes to check in. No apologies or reason for the delay (guessing they were on break?). Room was subpar. Dirty floors (stains) and filthy bathroom. Bathroom reeked of chemicals; we had to shut the door... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear KRY15 Marietta, We appreciate you taking the time to share your experience about your most recent stay. Your feedback is very valuable to our commitment to provide superior service in a comfortable and clean environment. I accept your comments at face value and will work with my team to ensure that this is not representative of the perception we... More 

Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

I got stuck here during a snow storm and was initially apprehensive. Turned out to be a decent place, a little dated but adequate. The airline sent me here and it does not have a shuttle. After a $30 cab the hotel tells me they have a shuttle every 30 minutes to the closet metro station. Not their fault...the airport... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear STLJeff, Thanks for staying with us last week during the snow storm. We are pleased that you enjoyed our stay and appreciate your favorable feedback about the hotel's staff and facilities. I am sorry that your experience at the IHOP restaurant did not meet your expectations but I have already reached out to their management team in an effort... More 

1 review
5 of 5 stars Reviewed November 18, 2014

good service specially Ms.Mathaba and nick burke .they are very help full. good customer service skill and charming.they go extra mile to help and to make my stay wounderful.i thank you very much for their help.

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Yonathan Y, Thanks for your feedback regarding your last stay and the services received from our associates at the front desk. We have had a very good year of customer feedback that confirms that our service team is making the desired impact that confirms satisfaction. Please consider staying at the Comfort Inn Landmark on your return trip to the... More 

1 review
5 of 5 stars Reviewed November 4, 2014

This is the most awesome place to stay. Easily accessible with hotel shuttle to Van Dorn metro pick up location and take you back to your hotel. The front desk staff are so amazing, they always remember my name and all the other guest name and extremely professional with a smile. The general manager is amazingly awesome too and takes... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Ms. Georgiana F, It was our pleasure to provide you with comfortable hospitality over your last stay at the Comfort Inn Landmark. Thank you for completing this review and sharing your experience with the traveling public. We pride ourselves on our consistency in delivering professional and friendly service to every guest and we are certainly happy that we met... More 

Hartford, Connecticut
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2014

The room was comfortable and clean. A nice desk for the computer, wi-fi was fine. A major factor in selecting this motel was the shuttle service to the Metro station. We took advantage of it to meet friends for dinner in DC. However, the service ends at 8:30 pm, so we were on the hook for a cab ride back... More 

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Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Mr. Fred P, Thanks for staying at the Comfort Inn Landmark and for compiling this survey response. We are happy to learn that you were satisfied with most of the services offered. We will review the shuttle schedule to see if a modification is possible. We appreciate your business and hope that you will chose to stay with us... More 

Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2014

Hotel is nice for the price. Staff helpful. Can't beat the $6 voucher for breakfast at IHOP in the lobby of the Hotel. Pass up the opportunity to use the computer in the business center. It looks good but doesn't work worth a darn - the internet speed was of the vintage "dial up modem" speed. When the front desk... More 

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Sandra S, Thanks for staying with us and also for completing this feedback. I will review your comments with my team members in an effort to ensure that our customer relations meets and exceeds your expectations. Hope to see you soon. Regards, Ian Harvey General Manager More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2014

Having travelled from Florida to Washington, we spent two night stops at a Sleep Inn and Comfort Inn en route, then four nights at Comfort Inn Alexandria. We would like to compliment both Nick Burke and Mathaba, of Alexandria Inn, on their excellent front office service, they were extremely helpful and pleasant to deal with. We found all the hotels... More 

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hi Peggy P, Thanks so much for staying with us and for this wonderful summary about the services you received while staying at the Comfort Inn Landmark. Both Nick and Mathaba were very happy to learn of the impact they made. We encourage you to come back and see us whenever you travel through the Washington, DC area in the... More 

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