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Comfort Inn Landmark

2.0 of 5 6254 Duke St., Alexandria, VA 22312
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Comfort Inn Landmark
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Comfort Inn Landmark
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150 reviews from our community

Traveler rating
    25
    40
    31
    21
    33
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47
19
9
39
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (34)
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1 review
5 of 5 stars Reviewed 4 weeks ago

good service specially Ms.Mathaba and nick burke .they are very help full. good customer service skill and charming.they go extra mile to help and to make my stay wounderful.i thank you very much for their help.

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Yonathan Y, Thanks for your feedback regarding your last stay and the services received from our associates at the front desk. We have had a very good year of customer feedback that confirms that our service team is making the desired impact that confirms satisfaction. Please consider staying at the Comfort Inn Landmark on your return trip to the... More 

1 review
5 of 5 stars Reviewed November 4, 2014

This is the most awesome place to stay. Easily accessible with hotel shuttle to Van Dorn metro pick up location and take you back to your hotel. The front desk staff are so amazing, they always remember my name and all the other guest name and extremely professional with a smile. The general manager is amazingly awesome too and takes... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Ms. Georgiana F, It was our pleasure to provide you with comfortable hospitality over your last stay at the Comfort Inn Landmark. Thank you for completing this review and sharing your experience with the traveling public. We pride ourselves on our consistency in delivering professional and friendly service to every guest and we are certainly happy that we met... More 

Hartford, Connecticut
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 2, 2014

The room was comfortable and clean. A nice desk for the computer, wi-fi was fine. A major factor in selecting this motel was the shuttle service to the Metro station. We took advantage of it to meet friends for dinner in DC. However, the service ends at 8:30 pm, so we were on the hook for a cab ride back... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hello Mr. Fred P, Thanks for staying at the Comfort Inn Landmark and for compiling this survey response. We are happy to learn that you were satisfied with most of the services offered. We will review the shuttle schedule to see if a modification is possible. We appreciate your business and hope that you will chose to stay with us... More 

Alexandria, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

Hotel is nice for the price. Staff helpful. Can't beat the $6 voucher for breakfast at IHOP in the lobby of the Hotel. Pass up the opportunity to use the computer in the business center. It looks good but doesn't work worth a darn - the internet speed was of the vintage "dial up modem" speed. When the front desk... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Sandra S, Thanks for staying with us and also for completing this feedback. I will review your comments with my team members in an effort to ensure that our customer relations meets and exceeds your expectations. Hope to see you soon. Regards, Ian Harvey General Manager More 

2 reviews
4 of 5 stars Reviewed October 23, 2014

Having travelled from Florida to Washington, we spent two night stops at a Sleep Inn and Comfort Inn en route, then four nights at Comfort Inn Alexandria. We would like to compliment both Nick Burke and Mathaba, of Alexandria Inn, on their excellent front office service, they were extremely helpful and pleasant to deal with. We found all the hotels... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Hi Peggy P, Thanks so much for staying with us and for this wonderful summary about the services you received while staying at the Comfort Inn Landmark. Both Nick and Mathaba were very happy to learn of the impact they made. We encourage you to come back and see us whenever you travel through the Washington, DC area in the... More 

Arab, Alabama
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Hotel was nice for the price. The hotel is located out of busy part of the city just off the interstate. Friendly and accommodating staff. Laundry facilities available on site which was a must for us. Rooms were clean. Great value in my opinion. IHOP located on site and they offer a complimentary breakfast or $6 voucher before 9am. If... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Sbver, Thanks for staying at the Comfort Inn Landmark and for taking the time to respond to our survey request. We are always grateful to our former guests when they provide feedback regarding their stay which serves as valuable education to the traveling public. Happy to know that the services we provide met your expectations. Please come back and... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014 via mobile

Real nice place to stay. The rooms were very reasonable for the DC area. The place was clean and comfortable. Friendly staff at the front desk,very helpful. The shuttle service was great,always on time.The shuttle takes you right to a Metro station .Can't complain about free breakfast at IHOP even if the choices are limited. Enjoyed my stay

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear Karen S., We appreciate your business and your time in compiling this survey response. Our service and facility improvements are heavily impacted by the feedback we receive from you. We look forward to your return visit to the Washington, DC area. Regards, Ian Harvey General Manager More 

Frederick, Maryland
Top Contributor
87 reviews 87 reviews
46 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed October 11, 2014 via mobile

Upon arriving at the hotel, my first impression was a newer hotel conveniently located on the corner of I 395 and Duke Street. But upon closer look, the scars of abuse and wear started to appear. The elevator had scratches all over the stainless steel door and walls and one of floor lights was knocked out. The furniture in my... More 

Was this review helpful? Yes 1
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear valued guest, Thank you for staying with us at the Comfort Inn Landmark and for taking the time to complete this survey. We value your opinion and use them as reference when drafting improvement plans. Our goal is to meet and exceed every one of our guests' expectations and we will always stay focused on improving. Hope to see... More 

Rye Brook, New York
1 review
5 of 5 stars Reviewed October 9, 2014

We were exhausted by the too-high rates and low service from the hotel stock in the DC area and then we happened upon the Comfort Inn Landmark. It's clean, comfortable (actually exceeds other premium priced hotels we've stayed at) with a complimentary hot breakfast at the adjoining IHOP. A significant upscale shopping center is across the street if you need... More 

Was this review helpful? Yes
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear George P, Thanks so much for your warm comments about our hotel and services. We agree with your summary and happy to know that our facility improvements and service delivery training program are both making the desired impact. I will certainly share your feedback with Nick and his team and continue to encourage our entire staff to continue their... More 

Raleigh NC
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 30, 2014

Yeesh! Where do I begin?! Ok, let me begin by saying that the young lady (Mathaba) who works the front desk was incredibly friendly and helpful. I have absolutely no complaints about her. Now to the terrible experience... When we initially arrived and entered the room, it reeked of a stench I could not pin-point. We tried looking into other... More 

Was this review helpful? Yes 7
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review

Dear SAIC of Raleigh, NC, We are very sorry to learn that your stay with us was below your expectations. Our aim is to always provide a clean and comfortable environment, supported by a team of very friendly and hospitable employees, who are ready to handle your every request. We learned of your experience for the first time after you... More 

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Additional Information about Comfort Inn Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Landmark 2*
Number of rooms: 150
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria

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