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Comfort Inn Alexandria West - Landmark

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6254 Duke St., Alexandria, VA 22312
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Comfort Inn Alexandria West - Landmark
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184 Reviews from our TripAdvisor Community

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Murfreesboro, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016

We had a wonderful stay here. We stayed from Monday 12/28/15 - Friday 1/1/16. The room was nice and comfortable. We loved the bed! It was hard to get out of it each morning since it was so comfy. The bathroom was a decent size and the shower was great. The front desk staff was friendly. It was also nice... More 

Helpful?
Thank hantras
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

It was so nice to hear from a guest saying " We will stay here again". Thank you for sharing your experience while you were at comfort inn Landmark, We hope to serve more of you and your family on your next trip. We are so glad you were here. More 

Rye, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 4, 2015

Stayed here before, marveled at quality for reasonable price; this time the staff, notably "Khaled", enabled me to make District early morning appointments without stress or $ spent. He arranged for the complimentary IHOP breakfast to-go and made sure the shuttle bus to the Metro didn't leave without me. (He even strategized the Metro route with me suggesting a fare... More 

Helpful?
Thank George P
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you very much for your feedback on the Comfort Inn Landmark. we are so very pleased you enjoyed your time here in Alexandria with us. Our staff especially Khaled took great pride in our service being recognized and enjoyed. We strive to make all guests stays as great as they can be and feedback like this shows us we... More 

San Antonio, Texas
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 12, 2015

The hotel is very difficult to find wedged behind a KFC and next to a strip center. You see the IHop sign before the hotel sign. Parking difficult. The hotel is older and in need of a face lift. Our front desk person was very nice and friendly. Our room was clean and beds comfortable, but showed a lot of... More 

Helpful?
Thank DianaSATX
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for your review of the Comfort Inn Landmark in Alexandria Virginia. We are indeed an older property but are in the process of some major renovations coming soon. We are glad our service and the stay itself was pleasant for you as we strive to give the best customer service possible. In regards to the Ihop breakfast it... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed November 5, 2015 via mobile

We checked into the hotel and everything seemed alright. The hotel was a little run down and didn't look anything like the pictures, but I can overlook that. We were in the room for about an hour and I started to feel itchy. I looked down on the comforter and saw a bed bug. We threw the sheets off the... More 

Helpful?
Thank Blair B
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Good day Ms. Blair. I do apologize for any inconvenience regarding insect that was present in your room. We take this very seriously. We had close the room for investigation. Thank you for letting us know, We have the best pest control company who takes care of our building interior/exterior and we did not have any concern of any kind... More 

Bussum, The Netherlands
Level Contributor
91 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 3, 2015

The hotel is located close to the highway into DC, so the location is fine. However, there is no decent restaurant nor bar nearby. There is an IHOP located in the hotel which is open for 24 hours, but after a look at the menu, we skipped. The staf was slow, but friendly. The rooms were fine, no problems at... More 

Helpful?
Thank Knevel
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. Your feedback is very important to our property and will help us continue to improve each and every guests experience. We are happy you enjoyed your stay at in our hotel and that our rooms were accommodating to you. The surrounding area of the hotel has many stores... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 29, 2015

Stayed in the hotel for 3 nights and room was clean and everything worked this review does is not based on the actual room. pros: Free easy parking Free simple breakfast at IHOP comfortable Mattress and good quality sheets. Good tv,microwave and mini fridge. Ac worked very well. free in room wifi Cons I left a pair of my designer... More 

Helpful?
Thank michael b
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to review our property on TripAdvisor. We are happy you enjoyed your stay with us and enjoyed all the amenities we offer. Regarding your post stay experience I am very concerned about your situation. Property theft by our staff has never been something that has occurred. I am looking into the situation personally to... More 

Englewood, New Jersey
1 review
2 of 5 stars Reviewed October 28, 2015

Who builds a hotel where you can hear the person in the next room?! The hotel could use an upgrade, hair left in the bathroom from previous customers (ugh!) but on the positive side the guy at the reception was especially friendly and helpful but this place wasn't for me.

Helpful?
Thank JackieMets
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

We appreciate your feedback on TripAdvisor. A sincere apology regarding your satisfaction with your stay. We have been sold out a few times in the past week or so, this would have definitely contributed to the noise you were disturbed by. We will use your review to continue to improve our property. If you are in the area again give... More 

2 reviews
5 of 5 stars Reviewed October 27, 2015

I would love to go back to this hotel. The staff, both front desk and housekeepers, were very helpful, friendly and accommodating. The room is very clean and neat. Location is convenient to stores/groceries and just a few miles away from Washington DC. Comes with free breakfast which is great.

Helpful?
Thank ksilverio
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for your TripAdvisor review. We are thrilled you enjoyed your stay with us and recognized the many great things about our property. We use each and every review to try and improve our property and make each guests stay as great as it can be. We hope you stay with us again and that your next stay will... More 

Springfield, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015 via mobile

This is the first time i stayed in a comfort inn.. i must say this particular hotel met top hotel standards, (marriott, hilton ). There staff was very friendly and helpful the rooms were comfortable and clean there breakfast was great.. just go downstairs to the lobby and they will hand you a voucher for free ihop breakfast. The location... More 

Helpful?
Thank Mike Z
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for your tripadvisor feedback about our property. We are extremely happy you enjoyed your stay and recognized the quality of our hotel. Give us a call the next time you are in the area as we hope you choose our property again to stay. Have a great day More 

Melbourne, Australia
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed October 22, 2015 via mobile

We regretted staying here at double the price of Days Inn but with essentially the same quality. Landlocked by traffic; oily sheets that couldn't be changed as housekeeping had finished for the day (room 524); dirty windows, reported on check in around 7.30pm but never followed up (room 524); a coffee machine we couldn't work out (tip: put instructions in... More 

Helpful?
Thank Kaput
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for letting us know what we missed in the room and partly what breakfast missed on their quality of food. Regarding our breakfast food not being fresh; The hotel does not have inhouse breakfast, we send all of our guest for a free hot breakfast at IHOP and they do have a fresh cooked food each guest order.... More 

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