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Westin Alexandria

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400 Courthouse Square, Alexandria, VA 22314
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Westin Alexandria
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684 Reviews from our TripAdvisor Community

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Greensboro, North Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 3, 2013

The front desk staff was great....as was concierge. It was my hubby and my 9th year anniversary and they really made it special for us.....The breakfast was ok, not too many choices in terms of food and was over priced. They did not have the flavor of tea that I wanted, not a big deal. I would def stay there... More 

Helpful?
Thank marss2013
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear marss20, Thank you for choosing the Westin Alexandria to celebrate your anniversary. I was so glad to learn that we made the experience special for you. I was also pleased to learn of your satisfaction with our front office and conicierge services. Thanks for staying with us, sharing your comments, and we look forward to welcoming you back. Rich... More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 23, 2013

Rooms and facilities are ok. Location ok but rather business than tourism location. But service in restaurant is the worst I have ever experienced, and days after checkout I noticed they had charged >330£ to my credit card without any signature or PIN verification in place.

Helpful?
Thank Uwe K
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear ketelsuv, Thank you for staying with us recently and taking the time to share your comments. I wanted to take this opportunity to apologize for the restaurant experience you mentioned. I would like to learn more about the details in an effort to correct what might have gone wrong and I welcome you to reach out to me directly... More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed February 17, 2013

There is a manager at this location by the name of Ronald that give us the VIP treatment our entire stay. We arrived to a room that was facing rocks, Ron quickly moved us to a room with a beautiful view as I got engaged on Valentines Day!!!! He suggested the best restaurants, provided shuttle services and just made us... More 

Helpful?
Thank Pam B
Philadelphia, PA
2 reviews
5 of 5 stars Reviewed February 16, 2013

I hosted a meeting here Oct 2012 and had a phenomenal experience. The attention and availability from the staff was above and beyond. The on site meals were above our expectations and the rooms were luxurious. It was a fantastic location and I hope to have a chance to stay there again in future visits to VA.

Helpful?
Thank erinklane
Charlotte, North Carolina
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 13, 2013

We recently stayed here on a business/pleasure trip, it was wonderful!!! The staff is all very helpful and friendly. The location is close to Old Alexandria with tons of restuarants and shopping. With the refrigerator in the room, we were able to buy breakfast and snacks/water at the very close Whole Foods and eat in our room. And the Starbucks... More 

Helpful?
Thank PrtyGrl9014
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear PrtyGrl, Thank you for staying with us recently and for taking the time to share your comments. I was delighted to learn of your satisfaction with our staff, our location, and our Heavenly Bed and Shower. We will be looking forward to your next visit and I hope to have the opportunity to meet you at that time. Thanks... More 

Level Contributor
1 review
5 of 5 stars Reviewed February 2, 2013 via mobile

This hotel is in a great location, its modern, clean and a great value as I booked through Priceline and got an $80 rate. The staff was friendly enough and check in and out were both easy. My only criticism is that they charge $9.95/day for wifi. The fitness center is very nice as well.

Helpful?
Thank dpolumbo
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear dpolumbo, Thank you for staying with us this past week and thanks for taking to time to share your comments. I was delighted to know that you enjoyed your stay and look forward to welcoming you back soon. Rich Casale General Manager More 

Chagrin Falls, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 31, 2013

The hotel is in a wonderful and convenient location. Although it was just a quick overnight and I booked the room on an online travel site, the check-in was seamless and the front desk agent extremely curtious. Our room was nicely appointed and spotless. Since we were traveling in January, the weather was not ideal for walking around but you... More 

Helpful?
1 Thank Cynthia-Ohio
Austin, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

I stayed here for one night in January. The hotel is relaxing and clean. The staff was friendly and helpful. There is a shuttle that takes you to/from the King St. Metro stop (two stops from Reagan National Airport) and it is right by the USPTO. Trademark, the restaurant downstairs was pretty good too. Good place to stay!

Helpful?
Thank Rebecca R
1 review
5 of 5 stars Reviewed January 25, 2013

I mistakenly thought I had reservations at the Westin Alexandria January 18-24, 2013.I would like to commend 2 individuals, Sara and Ronald, for their outstanding attention to my needs.Their professionalism and courtesy makes me glad that I am a Starwood Preferred member, and it has made Westin my hotel of choice.

Helpful?
Thank ChuckL57
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear ChuckL 57, Thank you for staying with us recently. I was so glad to learn that you enjoyed your stay and particularly the service of Sara and Ronald. We are very excited about the service they and so many other of our staff provide for our guests. I hope we will be seeing you again soon. Rich Casale General... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
5 of 5 stars Reviewed January 21, 2013

You expect a certain something when you stay at a Westin, and this one has it all ! What sets this above all others for me is the staff. The Front Desk staff is exactly what you want at the end of a long hectic day. They are Customer Service Stars !! We stayed 2 nights to be closer in... More 

Helpful?
Thank bTHOM36003
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