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Westin Alexandria

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400 Courthouse Square, Alexandria, VA 22314
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Westin Alexandria
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646 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Westin Alexandria
See the most recent reviews
San Diego, California
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 1, 2015

We were traveling here from California for a wedding and took a red eye. We arrived at the hotel at 11:00 am prepared to drop our bags to be held until check in time, but were pleasantly surprised when they told us they had a room ready. The room was super clean, spacious, and nicely decorated. The bathroom had an... More 

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Watford, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2015

The room was excellent as were the amenities. We used the restaurant for breakfast and dinner, both were very good. We also found the gym well equipped and enjoyed a swim in the pool, all facilities were spotless and the staff were very helpful. The hotel offered a shuttle bus service which made it easy to get downtown, it is... More 

Was this review helpful? Yes
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear David_and_Caroly, Thanks for staying with us recently and taking the time to share these great comments. I was delighted to read about your experience. It appears you took full advantage of many amenities we have to offer and all met or exceeded your expectations. We hope to welcome you back again soon. Rich Casale General Manager More 

Iowa City, Iowa
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 30, 2015

The hotel staff provides excellent accommodations. The WiFi worked terrifically. I was here to attend a conference and brought the family along. Valet was punctual with our vehicle. When we wanted to go to various places around Alexandria, the shuttle was a convenient way to get around. The drivers provide excellent conversation and tips on what to visit. They will... More 

Was this review helpful? Yes
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Francisco O, Thanks for staying with us recently. It sounds like attendance at a conference brought you our way and I was delighted to see that you enjoyed your experiences with our staff, food, rooms and shuttle. We'll hope to see you back again soon. Rich Casale General Manager More 

New York City, New York
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 28, 2015

Another home away from home place. I like the Westin because of its consistency. The hotel is sophisticated, modern, and the staff is great. It is located in the beautiful old town Alexandria, full of American colonial history. The hotel also boasts a very nice executive lounge. The breakfast is one of the best in a lounge, and the evening... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Young L, Thanks for staying with us and taking the time to share these comments. We're were delighted to know this is your "home away from home" when visiting the area. It is always satisfying to see great comments concerning our staff, as well as the fact that you enjoyed our location and experience with our Club Lounge. Look... More 

Fredericksburg
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

This hotel is a perfect place to spend a night, a weekend or a holiday. The location is less than a half mile from Metro and the Amtrak station as well as the King Street Trolley for trips into Old Town. The rooms are clean, well lit and cared for and they have those fabulous Heavenly Beds and showers! But,... More 

Was this review helpful? Yes
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear PNO4TE, Thanks for staying with us recently. I enjoyed reading your comments and was delighted to know that all went well, with our staff, restaurant and location seeming to be highlights for you. We hope to see you back again soon. Rich Casale General Manager More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 18, 2015

I really like the Westin Hotel chain and have basically nothing but good things to say about all other Westin properties we've stayed at. Most notable, the property in Dallas is particularly great. And there are some good things about the Westin Alexandria. It's in a great location with restaurants and shops nearby, the housekeeping is perfectly acceptable, I felt... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Matt W. Thank you for staying with us recently and taking the time to share these comments. I was disappointed to read about the many challenges you had while here and would like to offer my sincere apologies. We take great pride in the friendliness and efficiency of our staff and generally this is something people comment positively on... More 

Bedford, New Hampshire, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

The proximity of this Westin to King Street, the waterfront and the Metro makes it a perfect place for families, business travelers and the like. You could even ride a bike about 15 miles to visit the home of George Washington, Mount Vernon through scenic areas. I was in Alexandria on business, but had time to explore and found the... More 

Was this review helpful? Yes
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Jeanie G., Thank you for staying with us recently and sharing these comments. I was delighted to learn that you enjoyed your experience and will stay again in the future. Look forward to welcoming you back again soon. Rich Casale General Manager More 

Level Contributor
266 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed June 17, 2015 via mobile

Stayed at Westin Alexandria during business trip to DC. Primary reason was rates are significantly lower than similar hotels on Capitol Hill. Next trip I will pay the higher rate and stay in DC. Staff at Westin are lackluster at best. Bell captain doesn't open doors, help with luggage, or hail cabs. Similar experience with room service staff, got the... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear sjdif, Thanks for staying with us recently and for providing this feedback. I was disappointed to learn of your experience with our bellman and room service and offer my sincere apologies. We can perform much better and hope you might give us an opportunity to redeem ourselves. We are reacting to your feedback with much more attention to these... More 

Timaru, New Zealand
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 14, 2015

When you spend 8 days at a hotel, you get a reasonable sampling of how it runs. The Westin in Alexandria is a great location, near to the Metro, in the old part of town. It has very comfortable rooms. The staff are friendly and helpful. Nothing was a bother, and the front desk was well organised to help with... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 13, 2015

I stayed 4 days. The staff and the restaurant= are truly wonderful but the rooms are pathetic. Too old for the money they charge. My room was gloomy, looking over a graveled roof. The smell of baking woke me up from 5 am every day. The AC unit in the room was noisy and loud. The lobby was really nice... More 

Was this review helpful? Yes
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Afsaneh A., Thank you for staying with us recently. I was delighted to see your comments concerning our restaurant and staff. We recently renovated and re-concepted the restaurant and clearly it has made a difference. The condition of our rooms is generally well received so your experience there is concerning. While we will be renovating our guest rooms in... More 

Hotel Review Summarization

What travelers say

  • Old town(15)
  • Very nice(6)
  • Whole Foods(5)
  • King Street metro(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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