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Westin Alexandria

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400 Courthouse Square, Alexandria, VA 22314
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Westin Alexandria
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Westin Alexandria
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605 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveling around a bit I am used to catching public transport and walking. This hotel is in a great location being near public transport, walking areas and capital bike share. Also not far to old town. There is a free shuttle that will take you locally and you can call for pick up. The reception were the best we have... More 

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Hong Kong, China
Top Contributor
81 reviews 81 reviews
75 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Westin Alexandria provides a clean, comfortable room and capable, attentive service. The building itself is a bit sterile, and isn't located within easy walking distance of the downtown Alexandria shops, galleries, farmer's market and cafes. The breakfast menu offers a slim array of choices, and there is no buffet option. Overall, this hotel will feel familiar to "road warriors"... More 

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Chesterfield, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night and did not spend much time at the hotel. As with other reviews, the added fees for amenities with a hotel that is fairly expensive to begin with are not well received. Parking was $26 per day where you could come and go. As with another review I read, they tried to charge for 2... More 

Was this review helpful? Yes 1
Munfordville, Kentucky, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The staff was extremely helpful and courteous. However, I felt that the hotel was trying to chisel me out of my money, on top of high-end room prices. Wi-fi costs an extra fee; parking was expensive, with no good alternatives; a breakfast at the restaurant cost $ 85 for four people. Other meals went up from there.

Was this review helpful? Yes 1
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Janet, Thank you for staying with us recently. While I was delighted to see your very positive comments concerning our staff, that clearly did not overcome your dissatisfaction with various costs you encountered with internet, parking and breakfast. My apologies that you were not more satisfied with your overall experience. We do make every effort to insure our pricing... More 

Jupiter, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled here for a friends wedding. In a great location. Close to Metro station to travel into DC. Whole Foods, Starbucks and Panera within walking distance. Comfortable rooms. QUIET!! hotel. Good fitness center for the health buffs. Close to airport as well. About a 15 minute cab ride or again, grab the metro.

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear AF, Thank you for staying with us recently. I was so glad to know that you enjoyed your stay, particularly the room, our Westin Workout facility, and our location. Hope to see you back again soon. Rich Casale General Manager More 

New York City, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel a lot on business and therefore find myself in a lot of hotel rooms. This bed is one of the most comfortable beds I have ever slept in. They do call it a "heavenly bed" and that is exactly what it is. The workout gym facilities is also top notch with a large room, nice new equipment and... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear ScubaChickJamie, Thanks for staying with us recently and taking the time to share these comments. I was glad to know that you enjoyed the Heavenly Bed and our Westin Workout Facility. Your comment regarding the soap is well received. We do not normally replace it after one use so we will review this procedure again with our housekeeping department.... More 

Ramsey, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked a package that included parking. Our plan was to see a Mets/Nationals Game and do some sightseeing in D.C. The metro is relatively close...which is great. The hotel offers a free shuttle service that will take you to the Old Town area. This worked well for us, except for on one first night. (The wait for the shuttle... More 

Was this review helpful? Yes 1
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Monica, Thank you for staying with us recently and taking the time to share this feedback. I was glad to know that you were able to take advantage of our shuttle service despite the hiccup on the first night. It was nice to know as well that the club level served to enhance your stay. I hope we will... More 

Springfield, Missouri
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here last month with a group of 8th grade students. The room was very nice, with nice amenities. The room was cleaned everyday. The hotel catered breakfast for our group daily, and it was very good. The pool was a good place for the kids to unwind. The gift shop is sparse if you forgot something. There is... More 

Was this review helpful? Yes 1
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Barb, I was glad to know that you enjoyed your visit to our hotel with your group recently. Thanks for taking the time to give us your feedback on the stay. Hope to see you again soon. Rich Casale General Manager More 

Boston, Massachusetts, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is beautiful and in a convenient location to the metro. The front desk staff were unpleasant and snappy when I checked in, leaving a sour taste in my mouth for the rest of the stay. The valet was very nice, but seemed annoyed every time I needed to get my car. There was no doorman to help... More 

Was this review helpful? Yes 3
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Bonnie Z, Thank you for staying with us recently and for taking the time to share your thoughts. I was disappointed to learn of the inconveniences you experienced and want to offer my sincere apologies. We clearly failed in a number of instances to meet some of your basic needs. This feedback will help us as we redirect our... More 

Buffalo Grove, Illinois
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2015

We had a four night vacation reservation for a 2 bed room at the hotel. A few days prior to our arrival I received an email from the hotel "Experience Specialist" Adrian R. asking if there is anything he can do so that they can make our stay better. I answered him and let him know we will be arriving... More 

Was this review helpful? Yes 3
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Miriam R, Thank you for staying with us recently and sharing this feedback. Needless to say, I was disappointed to learn of the many inconveniences you experienced and offer my sincere apologies. Our performance all the way around left a lot to be desired. Be assured we will take this constructive feedback and address the areas mentioned for improvement.... More 

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