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Westin Alexandria

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400 Courthouse Square, Alexandria, VA 22314
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Westin Alexandria
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Westin Alexandria
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597 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ramsey, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked a package that included parking. Our plan was to see a Mets/Nationals Game and do some sightseeing in D.C. The metro is relatively close...which is great. The hotel offers a free shuttle service that will take you to the Old Town area. This worked well for us, except for on one first night. (The wait for the shuttle... More 

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Springfield, Missouri
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here last month with a group of 8th grade students. The room was very nice, with nice amenities. The room was cleaned everyday. The hotel catered breakfast for our group daily, and it was very good. The pool was a good place for the kids to unwind. The gift shop is sparse if you forgot something. There is... More 

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Boston, Massachusetts, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel itself is beautiful and in a convenient location to the metro. The front desk staff were unpleasant and snappy when I checked in, leaving a sour taste in my mouth for the rest of the stay. The valet was very nice, but seemed annoyed every time I needed to get my car. There was no doorman to help... More 

Was this review helpful? Yes 1
Buffalo Grove, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a four night vacation reservation for a 2 bed room at the hotel. A few days prior to our arrival I received an email from the hotel "Experience Specialist" Adrian R. asking if there is anything he can do so that they can make our stay better. I answered him and let him know we will be arriving... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Miriam R, Thank you for staying with us recently and sharing this feedback. Needless to say, I was disappointed to learn of the many inconveniences you experienced and offer my sincere apologies. Our performance all the way around left a lot to be desired. Be assured we will take this constructive feedback and address the areas mentioned for improvement.... More 

Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After two bad experience in “The Nines" in Portland, I almost lost faith on Starwood franchise and try to avoid whenever I can, until this time I was booked to Westin Alexandria. The room is definitely clean and we didn't request housekeeping and received $5 coupon for dinning, a nice touch and this is the way I feel I am... More 

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear Kevin, Thanks for staying with us recently. We appreciate you taking the time to share so much about your experience and your great comments about the hotel. It was nice to know that you had an enjoyable stay and we will look forward to your return. Rich Casale General Manager More 

Martinsburg, West Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This weekend getaway was for our 1 year anniversary. The hotel was in a nice part of town and a short walk to the metro station. For some reason Housekeeping never came and cleaned our room and changed out our towels (We were also out of toilet paper when we left in the morning). When we got back to our... More 

Was this review helpful? Yes 1
WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear TravelingJohnB80, Thank you for staying with us. I was disappointed to learn about your experience with housekeeping and offer my sincere apologies. In researching this, it appears our housekeeping department was a bit overwhelmed with requests that weekend, thus causing some of our basic services to fall apart on us and impact you. Again my apologies. We can certainly... More 

San Antonio, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern hotel located in a massive urban office development. Amenities typical of a Westin. Close to a Metro stop with direct service to downtown WDC. Many alternative mid range dining establishments (ie Panera Bread) within the office development.

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WestinAlexndria, General Manager at Westin Alexandria, responded to this review

Dear SkepticNTX, Thank you for staying with us recently and sharing your thoughts. It appears from your comments that you enjoyed the hotel and location and I hope we will have an opportunity to welcome you back soon. Rich Casale General Manager More 

Richmond, VA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel with great staff and good service. Food was very good in the restaurant too! Hotel is not close to Old Town, but they have a free shuttle that will take you to any part of Alexandria you want to go. This was a really good experience!

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Thomas P, Director of Operations at Westin Alexandria, responded to this review

Dear oagtravelgal I am please to read you enjoyed your stay with us. Thank you very much for choosing us while visiting the area. I am glad you were able to experience our Trademark Restaurant. It is a great atmoshpere and great food! come back and see us soon! Be Well Thomas Poteau - Director of Operations More 

Missouri
Top Contributor
137 reviews 137 reviews
33 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a conference. The hotel was very accommodating. The staff was very helpful. The hotel is in a good location just a couple of blocks from the metro and some good restaurants. The room was clean and appeared to have been updated. The shower head had very low pressure. So low that it reminded me of a... More 

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Thomas P, Director of Operations at Westin Alexandria, responded to this review

Dear Kemper07 Thank you for sharing your feedback with us and thank you for choosing to stay with us for your conference. I am glad you were able to enjoy the hotel and the surroundings. We hope you will come back in the near future for either business or pleasure. Be Well, Thomas Poteau - Director of Operations More 

Alexandria, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a family trip. Nice hotel, amenities are modern and the staff here are friendly and attentive. Not really recommended for a family stay though, it is more for business meetings or conferences. Parking is no joke which should be expected if you reside in the DMV area but there is valet which has a pricey tag.... More 

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Thomas P, Director of Operations at Westin Alexandria, responded to this review

Dear Maureeniaz Thank you for staying with us recently and sharing your feedback. I am glad you enjoyed your stay with us. I understand Parking can be difficult in the area. We do offer competitive valet service with unlimited in and out. We look forward seeing you again in the near future. Be Well, Thomas Poteau - Director of Operations More 

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