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Embassy Suites Alexandria-Old Town

3.5 of 5 1900 Diagonal Road, Alexandria, VA 22314
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Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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985 reviews from our community

Traveler rating
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    114
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
Monroe, Louisiana
Contributor
14 reviews 14 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 13, 2012

Maybe I shouldn't even be writing a review for this hotel since I didn't make it through the whole night before packing up the family and moving to an Embassy Suites in downtown DC for the duration of our vacation. I always stay at Embassy so know what to expect. This property was certainly not the quality that we've come... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As was stated we are experiencing numerous changes at the hotel and renovation will be ongoing through the month of August. Construction may at times bring about disturbances not anticipated, from which our staff will then promptly address and assist. I am concerned that the sofa bed had not been inspected before your stay, as... More 

Atlanta, GA
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2012 via mobile

Another good stay at the Embassy Suites chain. Location can't be beat, as its right across the street from METRO. Room was clean, breakfast was good, check-in and out was quick and painless...in fact I got there really early and they let me check-in right away. Also, surprisingly little noise given about 200 middle schoolers were on a field trip... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to write this review. I am pleased that we were able to accommodate you for an early check-in and that all was to your satisfaction. Please come back and see us soon. Best Regards… MaryAnne Russell General Manager More 

Michigan
Top Contributor
71 reviews 71 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 9, 2012

Pros: Price, Proximity to the Metro, Food Nearby Cons: Breakfast Wait, Parking if you don't drive a sub-compact In DC for a visit with a friend and a family sightseeing trip, we chose this hotel due to its proximity to the subway, "parking included" rate and lower cost for DC. We were impressed with the room, the furnishings seem new... More 

Was this review helpful? Yes 2
Management response:

Thank you for your review. As our staff and management continue to assess the situation at the breakfast area, we acknowledge work that still needs to be done in order to provide optimum service to our guests. Should you choose to stay with us again in the future, please reach out to me, I would love to welcome you personally.... More 

Mount Airy, North Carolina
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2012

Loved the hotel, excellent breakfast included, manager's reception w/beer, wine and snacks make this a great value comparatively. The convenience of the King Street Metro station right across the street was added value. By either walking or taking the free trolly you can find a variety of restaurants for dinner, then stroll down to the waterfront for ice cream and... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to write this review. I am pleased that you had an enjoyable stay at our hotel and I hope to welcome you again in the near future. Best Regards…MaryAnne Russell General Manager More 

Columbus, Georgia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2012

I travel for business often and was looking to use some of my accumulated Hilton Honors points to take my family on vacation. My wife and I decided to take the family to DC for the week of 2 - 6 July. We were excited to find that there was a Hilton property available located so close to a Metro... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your detailed review. I appreciate the time you took to provide us with your impression of our hotel. We value our guests and are grateful that you are a Hilton Honor member and use Hilton properties when you travel. With the high leisure season it was our goal to have the pool available while construction of our... More 

Shelburne, New Hampshire
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 9, 2012

My family and I stayed at the Embassy Suites for a Fourth of July visit to DC. We were very impressed with the staff and the overall feel of the hotel. The rooms are very comfortable and have plenty of room. We had 5 in our suite and found it had plenty of room. Enjoyed the Managers Reception and the... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to write this review. How wonderful to be able to have one of our own give an unbiased account of our hotel, especially when it is of a positive nature. I can appreciate that the parking spaces in the garage are on the small size, but as we share the facility with a larger... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2012

This is a great location when traveling with family. It's strong suit is it's proximity to the King Street Metro Station - literally right across the street. There's a free trolly to take you down to the waterfront area where there's more food options and "touristy" things to do. The rooms are comfortable and the whole property (and the surrounding... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to review our property. I appreciate that we are still adapting to our new breakfast area and that it is an ongoing review of management and staff to provide our guests with the best service as quickly and efficiently as possible. As for the quality of the food I will review your comments with... More 

Alexandria, Virginia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2012

We stayed here during the recent power outage in Northern Virginia and loved having the extra room in a suite hotel (easily accommodated four of us with two doubles and a sleep sofa in one room), the convenience of being in Old Town Alexandria amidst many great restaurants and across the street from Metro, the free daily happy hour and... More 

Was this review helpful? Yes
Management response:

Thank you for your review. I am pleased that despite the circumstances in your own home our hotel was able to provide you with comfort and make an otherwise stressful situation more bearable and pleasant. Thank you for acknowledging our staff. Erik is truly a valued member of our staff, as are so many of our team members, and I... More 

Margate, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 3, 2012

Not as nice as other E.S. The good: clean room, great location across from the Metro and a block from King Street, 3 elevators- no waiting. The bad: bored front desk help, dirty laundry room floor and no table to fold clothes. Although they have a dining room, they won't let you sit there for breakfast! Everyone wanders through the... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to write this review and for being a repeat guest to the Embassy Suites Brand. I am concerned that your perception of our hotel did not live up to other Embassy Suites and that our employees did not provide you with the service they so arduously wish to offer to all of our guests.... More 

Atlanta, GA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2012

This hotel is wonderful, recently renovated, has a bright beautiful lobby and tons of space for the complimentary breakfast. Staff is incredibly friendly, knowledgable about the area and helpful. We are a family of 5 and were completely comfortable in our large suite. We had a huge, delicous breakfast each morning before we headed directly across the street to the... More 

Was this review helpful? Yes
Management response:

Thank you for your great review of our hotel! I am so pleased that you were satisfied with our staff and amenities and that your room provided comfort for you and your family. We would love to welcome you again on your next trip to Alexandria and hope to see you again soon. Best Regards…MaryAnne Russell General Manager More 

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Business Hotel in Alexandria
#11 Family Hotel in Alexandria
#14 Romantic Hotel in Alexandria

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