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All 49 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Embassy Suites Alexandria-Old Town
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Ranked #13 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 28, 2011
Theresa104 Philadelphia, Pennsylvania
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903 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
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Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 28, 2011

I love these suites; what I like most is that the bathrooms are located outside the bedroom and one does not disturb the other person who is sleeping in the same room. I also love the airconditioning system which one can control from the room. The rooms are spacious and equipped with a microwave and a small fridge which made... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that your stay was comfortable and pleasant. As we try to limit our “footprint on humanity” the chemicals used in the housekeeping department are user friendly and do not require protective covering. I can appreciate however, that sensitivity to certain products varies from individual to individual and may still cause irritation.... More

Scotch Plains, New Jersey
Top Contributor
116 reviews 116 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 19, 2011

As has already been said, the location is excellent. If you're not catching the metro across the street, there is a free trolley that takes you across town and the hotel shuttle can take you to other local destinations. The indoor parking is pretty tight and a bit pricey but it's convenient. The hotel is clean and the staff is... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for taking the time to write this review. I am pleased that you had an enjoyable stay. I am concerned that you had issues with the Complimentary Manager’s reception and will address your concerns with the staff. In the hopes of welcoming you again soon, I remain sincerely yours…Mary Anne Russell General Manager More

Jacksonville, FL
Top Contributor
110 reviews 110 reviews
50 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 17, 2011

I spent three nights at the Embassy Suites Alexandria-Old Town on business. They do a nice job there. My room was 346, right off the elevators that I was expecting to be an issue, but I barely noticed. The hotel was full, but noise was never an issue. Location - Immediately across the street from the King Street Metro station... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for taking the time to write this review. It appears that the Complimentary Manager’s reception was not to your liking and I will address your concerns with the staff. In an effort to provide consistency throughout the brand, the choice of the snack assortment must fit within the Embassy Suites requirements. As there is always room... More

Houston, Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 10, 2011

I stayed at the Embassy Old Town Alexandria VA. Oct 24-27. I stayed there frequently on business in 03-07. The front desk associate remembered me , the general manager and the hospitality staff. They even gave me my favorite room. It is conveniently located across the street from the King Street Metro station, which is 3 stops from Reagan airport.... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

How wonderful that you were able to come see us again! I am glad that we gave you the recognition that you deserve and I am hoping that we were able to convey your importance to us. We understand that with all the hotels in the Washington D.C. area you could have just as easily chosen another, and for that... More

Mays Landing, New Jersey
Top Contributor
54 reviews 54 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 9, 2011

Best location for the tourist or business person who needs transportation to and from the Washington, DC area. Exceptionally clean and quiet; I was on the 5th floor. Hotel is spotless - staff is seen cleaning the premises continually. Rooms are moderately furnished/decorated. Maid service was better than most higher end hotels I have stayed in. Happy hour and manager's... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am so pleased that you decided to stay with Embassy Suites Alexandria for your travel to this area and that you had a pleasant stay. We appreciate your business and welcome your recommendation. Best Regards…Mary Anne Russell General Manager More

Urmston Manchester UK
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 4, 2011

Never stayed at a Embassy Suites before so decided to give it a go. Over all very very impressed, nice spacious room, the lounge made all the difference. Fantastic location just by main metro station and the atrium is cool. Only main criticism was the rooms near the lift / elevator doors can get very noisy. Now for the pool,... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. I am pleased that your stay was enjoyable and that you chose to stay with us. We hope to have the opportunity to serve you again. I will address your concern about the “sleepy lifeguard” with the contracted company, as this is not acceptable nor is it safe for our... More

Top Contributor
73 reviews 73 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 1, 2011

Great location...on King ST. by the subway/train station Managers cocktail...great Breakfast... best I have ever had and free Beds and pillows very comfortable

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am so pleased that you were able to join us for our Complimentary Breakfast and Manager’s Reception, as both of these truly enhance the Embassy Suites Hotel experience. I look forward to your next visit whether with friends or on your own. Best Regards…Mary Anne Russell General Manager More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 31, 2011

This is an average Embassy Suite hotel. I have stayed at numerous Embassy Suites. The plus to this hotel is the access to the DC metro system which is across the street.

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As we continue to enhance and improve on our product, I remain confident that given the opportunity to service you again, we can change your perception of “average” to “superb”. Best Regards…Mary Anne Russell General Manager More

Charlotte, North Carolina
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2011

The location is excellent! Across the street from the Metro at Kings St. Down the block from Whole Foods and Joe Theismann's restaurant. Can jump on the Trolley for Old Town Alexandria in front of the hotel. The hotel rooms have been through a renovation and have a nice modern decor although they have older TV's in them, which isn't... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for writing this review. As we are continuously renovating our rooms, we are hopeful that the new televisions for the bedrooms will be arriving sometime early 2012. We are indeed fortunate that this area offers so much to do and see but are pleased that you were able to allot some time to join us for... More

Ohio
Top Contributor
63 reviews 63 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 31, 2011

My husband and I stayed at the Embassy for a long weekend in October. We were very pleased with this hotel especially since we got a great deal on Priceline. The room was your typical Embassy suite so we could stretch out. It was clean, quiet, and comfortable. Even though we were near the elevator, we didn't hear a thing... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for your review. Our hotel’s liquor license only includes wine and beer for free and therefore we must charge for the mixed drinks as those are provided through the licensing of the restaurant on premises. We appreciate you choosing our hotel and hope to see you again soon. Best Regards…Mary Anne Russell General Manager More

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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