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Embassy Suites Alexandria-Old Town

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1900 Diagonal Road, Alexandria, VA 22314
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Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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1,041 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
Manheim, Pennsylvania
Top Contributor
111 reviews 111 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 17, 2012

the hotel was across the street from the metro and Amtrack rail. From our room we could see the George Washington Mason and the national mall. King street is fun to walk but there is a free trolley if you can't walk the distance to the harbor. The room was great seems to have been recently remodeled. The breakfast was... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that you had an enjoyable stay and I would like to thank you for your intent to return to our property, should your travels bring you back to Alexandria. Best Regards…MaryAnne Russell General Manager More 

Silver Spring, Maryland
2 reviews
5 of 5 stars Reviewed December 16, 2012

Stayed at the Embassy Suites on Dec 8th through the 10th. I work in the area and my wife flew up to spend some time with me. We arrived at the hotel around 10:00am and just wanted to park our car and check in later, but our room was ready and they let us go ahead and check in. My... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. We appreciate you choosing our Embassy Suites as your hotel of choice and hope to see you again soon. Best Regards…MaryAnne Russell General Manager More 

Sandy Springs, Georgia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2012

We had a great three night stay at the Embassy Suites in Alexandria. It is located across the street from the King Street train station which is a short ride into DC. The staff was nice and the rooms were clean and roomy. We always enjoy the complimentary breakfast and happy hour but the lines are very long in this... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am delighted that you had a pleasant stay and understand that when traveling with children, it is very convenient to have a suite with two separate rooms. As we continue to strive to offer the best service to all our guests, I appreciate that lines at breakfast and Manager’s Reception can quickly become long.... More 

Clearwater, Florida
Top Contributor
69 reviews 69 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 8, 2012

As mentioned by prior reviewers, the location is great for those wanting to catch the metro into DC. The metro also stops at the airport, making it really convenient for those flying in who may not want to rent a car. The hotel is classic embassy suites, with central atrium, cooked to order breakfast, and managers reception. This style of... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. You are right, the King St. Trolley can get busy at times and as an alternate option we do have our hotel shuttle that is available. Please note that our shuttle is also on a first come first serve basis, but nonetheless offers an alternate means of transportation, should it... More 

Akron, Ohio
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2012

After reading reviews and tips from other guests we decided to do what someone suggested and asked for one of the newly remodeled rooms. We were very satisfied with the room we received which was decorated nicely and very comfortable. The beds are very comfortable and the sheets are really soft. The breakfast in the morning was surprisingly good. The... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. It is most gratifying to know that not only were you pleased with your stay, but that you would recommend and return to our property. As a hotel, there is not much more we could hope for. I will copy the breakfast staff on your review. I am sure that they will be pleased that... More 

Fresno, California
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2012

Stay at Embassy Suites whenever I can! It is the best for families. It offers plenty of space and privacy for a family. There is a hot cooked to order breakfast in the atrium...with lots of seconds! There is a free happy hour every night, even Thanksgiving! We ordered food from the local Boston Market and Whole Foods(across the street)... More 

Was this review helpful? Yes 3
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. It concerns me that you had difficulty with our front desk staff and would have appreciated knowing what issue you encountered. I am however, pleased that whatever it was, it was taken care of and resolved in the end. Best Regards…MaryAnne Russell General Manager More 

Kettering, United Kingdom
Top Contributor
61 reviews 61 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 24, 2012

This hotel is perfectly sited if your DC-area travels can be done by metro, as the King Street metro stop is right across the street. Also, the Old Town free trolley leaves from right across the street as well. Finally, the Whole Foods a block away out the back door is great, as is the pizza place right outside the... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. As mentioned before, our rooms will be updated with new case goods sometime in the latter part of 2013 and I hope that you will be able to visit us again to witness the changes. Although our staff appreciates any “goodies” left for them, I can assure you that “tipping”... More 

Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2012

Great location - across the street from the Metro into DC and a Trolley into Old Towne. Even with a group of over 250 high school students who were visiting the Capitol during Thanksgiving, the hotel didn't seem overcrowded. My room was great: very comfortable bed, just installed new LG TV's and new microwave. All the comforts of home while... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for staying with us and for your review. Please come back and visit us soon. Best Regards…MaryAnne Russell General Manager More 

Charlotte
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2012

I enjoyed my stay. Had the occasional old ageing signs here and there like the vanity separating from wall, old A/C units (always on or switched off), etc. Breakfast was full featured and managers reception was great. Had 2 set of high school girls on field trips, but was still roomy enough to accommodate everyone. Will stay again!

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for staying with us. I look forward to your return in the latter part of 2013, when all of our rooms will be getting a well deserved case goods update. Best Regards… MaryAnne Russell General Manager More 

Midlothian, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

I just recently stayed here with my husband for a quick "mini-moon" after getting married. We picked this hotel due to the location ( directly across from the metro) and it worked out perfect for a DC trip. King street was awesome, so many neat shops and restaurants within walking distance. The hotel shuttle is great and the guy working... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Congratulations on your wedding. I am so pleased that you chose to stay with us, for your brief trip! Thank you for your recommendation of our hotel and for your review. I hope we will be able to welcome you and your husband again for the many years to come. Best Regards…Mary Anne Russell General Manager More 

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