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All 49 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Ranked #13 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed April 21, 2012
news37 detroit
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905 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
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detroit
Top Contributor
60 reviews 60 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 21, 2012

Slightly disappointing trip just a couple of weeks ago. From the last time we were there, the price has risen substantially (100 per night). Last time, no construction, mixed drinks were included in the happy hour, not as crowded. Not that it was terrible, just that pool wasn't open all the time, work out room very small. Breakfast was good... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. I must admit that “not as good as last time” and “slightly disappointing…”, made me anxious to read on. As of December of 2010 VA ABC law restricted our Manager’s reception drink offerings to free beer and wine and permitted mixed drinks to be sold “at cost” or rounded to... More

Massachusetts
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 20, 2012

The location of this hotel is terrific. The King Street Metro station is right across the street and the Old Town area is so beautiful and nice to walk around. The breakfast was awesome and the manager's reception was very nice. The staff is extremely helpful and the rooms were clean and comfortable. The rooms were kind of small for... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. The convenience of our hotel is hard to beat and I am glad that you had an enjoyable stay. We do not own the parking garage and although the spaces are small we do offer a few larger ones for guests with oversized cars. Should you be inclined to research the area, you would be... More

Charlotte, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2012

This hotel is conveniently located with spacious and clean rooms. Breakfast is outstanding. The evening reception is fair (popcorn, nachos, etc.) The staff, particularly the front desk staff, are very polite, professional, and helpful. The only drawback is IT IS LOUD. One end of our room faced the street (with the Metro train, the VRE trains, the DC buses and... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. “Almost perfect” is such a great accolade and yet still falls short of what we expect for our hotel. We always aim for the “perfect stay” and are disheartened when that is not the case. I can appreciate that some of our guests are more sensitive to noise and that... More

Beaufort, SC
Top Contributor
253 reviews 253 reviews
55 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed April 15, 2012

We spent three nights at the Embassy Suites in Alexandria-Old Town recently while showing our grandson some of the sights in Washington. It is in a perfect location for a visit to DC. The Metro is right across the street. The staff was helpful and friendly. The manager's reception every night is a great place to unwind after a full... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for staying with us and for your review. I can appreciate that after a long day of walking the museums and memorials our hotel becomes a refuge from the hustle and bustle of the Washington DC area. I am pleased that your stay was enjoyable, please do return and visit us when our new restaurant, lounge and complimentary... More

cleveland
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 12, 2012

family of 5 visited Easter weekend. Great room - with new rollout bed - my son said it was very comfortable. Fridge and microwave - plus small kitchen table. Great service at the fron desk (asked directions several times)....very nice free breakfast..never went to cocktail hour - but it was hopping. Right across the street from metro - and short... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that you had an enjoyable stay and that the room and hotel amenities were to your liking. Most importantly I thank you for your acknowledgement of our staff as I truly believe that they represent our hotel and make repeat customers of first time guests. I look forward to your next visit.... More

Ohio
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 11, 2012

This was my second stay at this hotel. It is located in Alexandria, VA, directly across the street from the King St. metro station. It takes approximately 30 minutes to travel from the King St. Station to the center of Washington D.C. The hotel is currently under renovation, but for the most part, I can't say that it had a... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review and for your continued patronage. Our hotel will be boasting a new atrium restaurant in May, fitness center in June and later in the year new case goods for our suites. We are excited about the changes and hope you will be able to witness these firsthand on your next... More

Idaho
Top Contributor
90 reviews 90 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 11, 2012

This was a very nice hotel - which is currently undergoing a renovation of its atrium. That made our stay a bit noisier, and the "Manager's Reception" was VERY crowded into their limited atrium space. That being said, EVERYTHING else was an echo of "palmer77" and "Aasnmd"s reviews. I won't repeat the great things they said about the hotel or... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for writing this review. I so appreciate your continued patronage of Embassy Suites Hotels and I am pleased that we were able to accommodate you for an early check in. Please do return and visit us when our atrium renovations to include our new restaurant, lounge and complimentary services are completed in May. Best Regards…MaryAnne Russell General Manager More

Maine
Top Contributor
71 reviews 71 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 9, 2012

When everything is great about a hotel then one REALLY BAD EXPERIENCE wrecks it a little bit.... 1. Great location for a 30 minute train to DC sights 2. Great breakfast buffet....best free one I have seen for some time. Perfect for kids. 3. Great cocktail hour at night....especially if you like wine or beer. 4. Comfy beds, quiet rooms,... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. Although I am pleased that you enjoyed our hotel and your visit, I am concerned about your less than adequate encounter with our shuttle van driver. Our bell staff is usually quite accommodating and pleasant. Nonetheless, I do not tolerate rudeness and I shall review proper etiquette with our staff. I am pleased that this... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2012 via mobile

Great location for using public transportation. Across the street from King Street station. Clear view of the Masonic Temple if facing the front. First hotel with complimentary hot breakfast that was actually hot. Rooms need updating, the lobby was bring renovated. Our HHonors rep didn't mention this though.

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. At this time of renovation our staff strives to keep operations running smoothly and I am pleased that breakfast was to your liking. Our new atrium restaurant to be completed at the beginning of May, the fitness center in June and our suites to be updated with case goods by the end of the year,... More

Top Contributor
93 reviews 93 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 4, 2012

This hotel is directly across the street from the King St. Metro Station, in a very nice neighborhood. You can fly into Washington National Airport, catch the metro there, and ride two short stops to this hotel. We stayed a week and got everywhere via metro. There are a number of small restaurants and a great Whole Foods Market within... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. As you stated the location of our hotel is hard to beat. We are across the street from the King Street Metro station and only a few stations from the airport and the sites of Washington DC. As I believe that our staff is our best asset, I appreciate that... More

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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