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All 49 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Ranked #14 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 14, 2012
BigMacII West Orange, New Jersey
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877 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
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West Orange, New Jersey
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 14, 2012

I took my wife and three sons (6,4,and 1) for long weekend trip to DC. We were looking for a nice location with easy access to public transportation. Thsi hotel was closer to the metro than most hotels in DC. The hotel is in alexandria but the metro station is right accros the street. We were able to leave the... More

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that you were able to enjoy both Washington DC and Alexandria Old Town VA during your visit. How fortunate that you were able to avail yourself of a discounted rate, making your stay even more advantageous. We look forward to servicing you again soon. Best Regards…MaryAnne Russell General Manager More

Parker, Colorado
Top Contributor
82 reviews 82 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 10, 2012

This is my first time at this hotel but I have stayed at several others in this area. First impression was very good. Fancy lobby and enthusiastic front desk staff. The room itself was just ok. Comfortable bed, standard Embassy Suites two room setup, flat screen tv in the front room, everything was clean and the room was quiet. Breakfast... More

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for choosing our property for your stay. As first impressions are important, it is unfortunate that we were not able to “WOW” you this time. We are excited about the renovations taking place this year, as a new restaurant, bar and exercise room are scheduled for completion mid 2012, and case goods for the rooms are scheduled for... More

Brooklyn, New York, USA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 7, 2012

We (a couple with 1 child) booked an adjoining suite with another couple with 1 child. The kids were 9 and 6 years old. We stayed for a few nights over New Year's to enjoy Old Town's "first night" festivities. The trip itself was great - the hotel is conveniently located, First Night was fun, and the kids loved the... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our hotel. I am pleased that your stay was enjoyable and hope to be able to welcome you back to our newly renovated property; restaurant, bar and exercise room scheduled for completion mid 2012 and case goods in rooms end of 2012. Best Regards…MaryAnne Russell General Manager More

Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 5, 2012

We have been staying at this hotel every year for a few days before New Year's Eve with a departure on New Year's Day. I think this past stay will be our last. The rooms are in need of being refurbished. I know that they are currently doing this, but it seems like it's been going on for two years... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

I would like to take the time to thank you for your repeated patronage. It is unfortunate that your stay was not to our Embassy Suites standards. Thank you for recognizing our staff, as we consider them to be our best asset. We are excited about the numerous changes in our hotel with a new restaurant, bar and exercise room... More

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 4, 2012

I came across a rude reservation agent this morning while trying to make a reservation. For almost $300 a night, I would expect every employee to be friendly and polite as there are many hotel choices in every city.

Was this review helpful? Yes 1
Manila
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 3, 2012

Unfortunately, we stayed at this hotel while the upper floors were being renovated. Hence, we stayed at the lower floors where rooms are smaller. Housekeeping after my first night was atrocious - we thought that the room wasn't cleaned until we saw the main beds' sheets tucked and the tip gone from the table. They didn't clean the living room,... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our hotel. It is unfortunate that your stay was not to our Embassy Suites standards. As we are excited about the numerous changes in our hotel with a new restaurant, bar and exercise room scheduled for completion mid 2012, the cleanliness of your room and food quality should not have been a... More

Merritt Island, Florida
Top Contributor
62 reviews 62 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 3, 2012

Stayed a week here with the family right after Christmas. We had a King Suite with the pull out bed. The room was large with a sink/microwave area and a fridge. The room seemed a little worn. The living area wasn't very functional with the small pull out sofa and chairs around. The King bed was great, very comfortable. Breakfast... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our hotel. I am pleased that your stay was enjoyable and will be looking forward to welcoming you to our newly updated property, including a new restaurant, bar and exercise room, scheduled for completion mid 2012. Best Regards…Maryanne Russell General Manager More

Dayton, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2012

Just returned from a 3 night stay. We flew into Regan National airport and met up with family members flying in from another state. It was an easy Metro trip to the King Metro stop. We knew the hotel was close to the stop but were very happy to see it was right across the street. Our two families got... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for your review. I appreciate that you took the time to let us know how much you enjoyed your stay! We are always interested to know how our guests perceive our hotel and what may need some tweaking? I am pleased that our hotel provided you and your family with all that you needed for a... More

Yorktown, Virginia
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed December 29, 2011

I write this as I am getting ready to check-out of this "Disney World" like hotel. If kids running around everywhere is not your thing then you better think twice about staying at this hotel. There are kids in the gym, kids on the computers playing games while adults are waiting to use the computers, kids pushing other kids around... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

I appreciate you taking the time to review our hotel. As it is apparent that your stay was not an enjoyable one, it is however, unfortunate that we were unable to provide any positive impression other than the hotel’s location. The holidays are always a wonderful time to join with family, and so we are pleased to be the hotel... More

Chesapeake, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2011

We planned a family trip to DC for the Army-Navy Game, Dec. 10, 2011. We had three adults and three children, so we opted to book the two bedroom suite ($485 a night)--a YEAR in advance-- because we needed adjoining rooms for our young kids & my elderly father ! We chose THIS Embassy Suites, due to the location and... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for your review. Hello so nice to hear from you again! I am so pleased that we were able to speak and find an acceptable resolution to our renovation misfortune! As you stated, first impressions are VERY important and we are concerned that we failed to make yours a good one! I appreciate that you will... More

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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