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All 50 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Embassy Suites Alexandria-Old Town
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Ranked #12 of 50 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 25, 2012
Signe1991 San Francisco
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952 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
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San Francisco
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2012

this hotel is not only pretty and clean....when your inside you feel like you are out side....it is right across from the metro station. We took the metro every day into downtown Washington ..15-20.the hotel has a shuttle to go to old town Alexandria or the town has a trolley that runs up and down kings st.you can get the... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

It is always gratifying when comments posted about our hotel are positive in nature and that I know the guest truly enjoyed his/her stay. Thank you for your review. Best Regards…MaryAnne Russell General Manager More 

Lancaster, Pennsylvania
Top Contributor
76 reviews 76 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 25, 2012

Excellent staff and service. They were eager to please and to correct problems that we had with our room (which was minor, 1 king instead of 2 queens). Free hot breakfast was above average. Atrium in the hotel was beautiful and a nice place to hang out and relax in the evening. Bed and even pull out sofa were comfortable.... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your taking the time to write this review. I am pleased that you enjoyed your stay and that our staff was accommodating and provided you with “excellent” service. Please come see us again soon. Best Regards…MaryAnne Russell General Manager More 

Los Angeles, California
Top Contributor
109 reviews 109 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 24, 2012

The travel guru at Channel 70 Video Productions picked this hotel because she knows I prefer Embassy Suites. And, this one was literally steps away from the client located on Prince Street. So, great hotel and close by hotel. Well, great except our grip truck wouldn't fit into the hotel's underground garage. By the way, no free parking here -... More 

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your taking the time to write this review. I can appreciate that parking a large truck can be an issue, for the convenience of our guests, the spaces are located closest to the hotel main entrance and tend to be smaller in size. We do have larger spaces available for guest vans or trucks, but I understand... More 

Chesapeake, Virginia
Top Contributor
113 reviews 113 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed September 24, 2012

Stayed here to see the Nats play. The hotel is across the street from the Metro, change lines once to get to the stadium. Self park is $25/day -- spaces are tiny. This is an older Embassy that is not well set up for computer use -- no computer desk, few easily accessible electric plugs. Breakfast was very good --... More 

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As mentioned before in other reviews, we will be updating our case goods for our rooms in 2013 which will provide a more conducive area for computer work. We presently have 20 new rooms that were completed in 2012 which offer what you are looking for. Perhaps on your next visit you can request one... More 

Detroit, Michigan
Top Contributor
120 reviews 120 reviews
102 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed September 23, 2012

The Embassy Suites has been undergoing renovations for quite a while now, and it seems to be almost done. Overall, well done. The lobby bar looks great, a huge upgrade over the prior setup back in the corner. The restaurant has been rebranded into Mediteranean cuisine. They closed the Duke’s restaurant, which I think is a loss. As always, the... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As always we appreciate any review that involves “our staff”, and how they make a difference in your stay. It is important that the hotel be clean comfortable and pleasant for a “good” stay, but the employees who work there make it a “great” stay and I am glad that you were able to experience... More 

Mahwah, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 22, 2012

We had booked ten rooms at this hotel for a family celebration. I tried to get in touch with the hotel, in advance, to discuss some special arrangements. Was never able to get through to anyone. I checked the website for an email address -- none provided. I tried calling the main number....kept being put on hold interminably. Tried leaving... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am so pleased that we were able to chat and take care of your needs. We feel honored that you chose our hotel for this momentous event of your moms 75th birthday. Please let us know if there is anything else we can do to assist. Best Regards…MaryAnne Russell General Manager More 

Gloucester, Virginia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2012

Late post, but better late than never. My husband, myself, and another couple stayed at the Embassy suites while we were in town to see the Yankees play the Nats. We had a great time. The hotel was typical Embassy Suites, great as ususal. The atruim was big and clean. The manager's reception was great. So you pay $2 for... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. We appreciate that you took the time to let us know about your stay and look forward to your next visit, perhaps the next Yankees game? Best Regards… MaryAnne Russell General Manager More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 5, 2012

We arrived for our stay very early in the morning and were met by very friendly, welcoming and professional staff. We were given a suite that met all of our expectations and was extremely quiet. Just what we hoped for! The complimentary breakfast was more than we expected. Fresh omelets that are made-to-order, scrambled eggs, sausage links, diced potatoes, fruit,... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you so much for your review and especially for the acknowledgement of our front office agent Enjolique. We appreciate when our guests enjoy our property and what we have to offer, but believe that without our staff assisting and taking care of our guests, that we would be, just another place to stay. I will copy Enjolique on this... More 

PA
Top Contributor
108 reviews 108 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 3, 2012

The room showed a bit of age & wear, but, for the most part, all the innards worked well. Our weekend (Labor Day) was a large percentage of children (which makes sense, based on their branding), but even with that, our room* was quiet. The traffic patterning for the 'free breakfast' was a bit goofy, considering that they do this... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your response. As we now have a newly renovated atrium and restaurant, our employees and guests are still adapting to the different pattern. Management is keeping an eye and attempting to regulate/alternate for best traffic flow. This is a work in progress and will continue to be so, until the optimal pattern is found. I am pleased... More 

Maple Grove, Minnesota
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2012 via mobile

The staff was so accommodating during our visit with travel assistance, providing forgotten items. I would highly recommend this place. Pros: great breakfast, manager reception, clean rooms, fabulous staff, across the street from Metro Cons: it is a little far from downtown DC. I think we spent quite a bit on the metro and it took some time to get... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I always say that our best asset is our staff and I am pleased that you think so as well. Although we are not in DC itself, I do believe that our location is ideal for the majority of guests who want convenience to DC but a more relaxed and valued stay. The ride into... More 

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Business Hotel in Alexandria
#9 Family Hotel in Alexandria
#13 Romantic Hotel in Alexandria

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