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Embassy Suites Alexandria-Old Town

3.5 of 5 1900 Diagonal Road, Alexandria, VA 22314
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Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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983 reviews from our community

Traveler rating
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    114
    38
    16
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469
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
2 reviews
5 of 5 stars Reviewed January 25, 2013

Impeccable service, delicious food, fantastic location. Directly across street from the Metro, free shuttle for up to 2 miles and beautiful town with fabulous shops. Will be staying here again this summer!

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you staying with us and taking the time to write this review, I will be looking forward to your next visit. Best Regards…MaryAnne Russell More 

Raleigh
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 24, 2013

I was just there last weekend and had multiple minor problems. The door or cover under the sink fell on my daughter's toe. But because the main desk was so busy it took them awhile to pick up. My friend never got the desk to pick up and she had a running toilet the whole visit. They did come to... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. These “minor” problems you mention are by no means minor to me, As a manager I want to ensure that at the very least, your room is not only clean, but all is in good condition. Our renovation plans for 2013 include new case goods by end of year, but... More 

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2013

Lovely Hotel. Went for Inaugural Weekend. Very festive. Very Busy. Professional staff. Alberto and everyone at the Front Desk will help you out as best they can. Metro. Right. There. Blue and Yellow lines. Old Town that way. Free trolley. Free hotel shuttle to Old Town too. History is everywhere. Big, hot breakfast, cooked your way, with cheery cooks. Go... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our property. I am pleased that you and your family enjoyed staying here and we look forward to welcoming you again! Best Regards…MaryAnne Russell More 

Chantilly, Virginia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2013

We visited the hotel over our Christmas holiday break. We live only 45 minutes away so were looking for a nice hotel with a pool and some nearby sight seeing. This hotel is Beautiful!! Manager reception and breakfast were great. Remember this place is feeding/serving people en masse and it went smoothly. A few downfalls: - This is one of... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. Although I am pleased that you enjoyed your stay and will be coming to visit us again, I am concerned that your experience with the pool and especially the front desk left you dissatisfied. Please remain assured that this is not common practice and our staff is usually very attentive and eager to please. I... More 

Cinnaminson, NJ
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 21, 2013

Nice Embassy in Alexandria. Directly across the street from King Street Metro. Need to take the hotel shuttle or bus to Old Town Alexandria shopping and restaurants, unless you want a good walk. Managers reception was nothing special and charged for drinks except for 2 draft beers and wine. I thought Embassy Suites gave complimentary well drinks too. Good pool... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review, I appreciate that you took the time to provide valuable information to other travelers about our property. Embassy Suites as a brand offers complimentary beverages based on state and local laws, and the city of Alexandria is one of those jurisdictions that will only allow for complimentary beer and wine to be served. I hope... More 

Davie
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

We recently took a trip to D.C. 27-30 Dec. I wanted the boys (13,11, and 6) to experience the sites etc... The embassy suites in Alexandria is a terrific hotel and is perfectly situated. I highly recommend staying in Alexandria over D.C (plus king street has several restaurants). This hotel is across from the Metro and getting everywhere is a... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this response and providing valuable information about this area to other guests. We will be renovating our guest rooms with new case goods in 2013 and hope that sometime in the near future you will be able to return to our property and experience the room updates. Best Regards… MaryAnne Russell General... More 

Tampa, Florida
Top Contributor
211 reviews 211 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 1, 2013

We were very excited about experiencing New Years here. It was incredibly difficult to find the front door but let's consider that an anomaly. The lobby was electric with party goers and complimentary food and drinks. The front desk clerk, though helpful did not know where the hotel's featured events were. The complimentary breakfast was much too crowded and food... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review and allowing us the opportunity to respond to your issues. I will need to review with our engineering and housekeeping department the water damage in your room. Although it is impossible for me to know which room you stayed in, I can certainly have our housekeeping and engineering departments address all rooms needing repair. My... More 

Elkhart, Indiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2013

We stayed here over Christmas to see our family. The bathroom had black mold and the toilet rocked. They did not have free in room wi fi even for Hilton Honors members ( web site said they did but front desk would not give log in). They parking was $26 per night even if you were staying longer. other Hotels... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As you also had issues with the bathroom, I will have this addressed. Our Web Site does offer free Wi Fi to our Gold and Diamond Hilton Honors members. Our parking charge is on par with most hotels in the Alexandria/DC area and does offer unlimited entry and exit, however, there is limited free street... More 

NJ
Top Contributor
181 reviews 181 reviews
22 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed December 28, 2012 via mobile

We stay at the Chevy ChaseEmbassy suites every time we visit the DC area. This time we thought we would stay at another location. What a mistake! The breakfast is awful...under cooked eggs & bacon, badly made omlettes, buffet suppose to open at 630 on Fridays...how about try 730. The parking is made for sub compact cars, the furnishings in... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for the review of your past stay with us. I always appreciate hearing from our guests, especially when they include areas for improvement. I have taken your comments to our team to ensure that in the future we do a better job of providing exceptional service. We have just recently updated our atrium/Restaurant and Exercise facility and the... More 

Clarksville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

My family (myself, my husband and three children ages 7 to 14) spent 5 days here over Christmas this week. Another family of the same size also stayed here with us. The staff was extremely helpful and friendly. The extended brunch hours and pool hours on Christmas day were nice, since everything in the area was closed for the holiday.... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review and being a repeat guest. We so appreciate your patronage and know that your options are numerous when staying in this area. We look forward to welcoming you again soon. Best Regards…MaryAnne Russell General Manager More 

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Business Hotel in Alexandria
#11 Family Hotel in Alexandria
#14 Romantic Hotel in Alexandria

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