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Embassy Suites by Hilton Alexandria-Old Town

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1900 Diagonal Road, Alexandria, VA 22314
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1 room 1 guest
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Embassy Suites by Hilton Alexandria-Old Town
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1,190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Alexandria-Old Town
See the most recent reviews
Stuart, Florida
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 24, 2013

This was my 3rd stay at the Embassy Suites in Old Town; the location can't be beat, they are right across the street from the Metro. Two stops from DCA, and an easy walk to the shops on King Street. The rooms are in need of renovation, but that is happening right now. The lobby was recently renovated and is... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review and for being a repeat guest. I am always pleased to welcome back our repeat guests and appreciate your loyalty. Best Regards…MaryAnne Russell General Manager More 

Washington DC, United States
1 review
3 of 5 stars Reviewed December 24, 2013

Hotel is average for the area, but currently undergoing renovations to improve it. Would stay there again as the location is great, next to the Washington DC metro system. Blah blah blah blah blah blah.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. Please come back and see us when our renovations are complete at the end of January 2014. Best Regards…MaryAnne Russell General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed December 23, 2013

We chose this hotel as the place for out-of-town guests for a weekend wedding celebration. The service, and the venue exceeded our expectations. Staff were always helpful and all guests said how impressed they were with everything at the hotel. It was an excellent choice and we were very proud of it.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review and for allowing us to be part of such a joyous celebration. I am hoping that we may be able to host many more of your out-of-town guests in the future. Best Regards…MaryAnne Russell General Manager More 

Alexandria, United States
1 review
5 of 5 stars Reviewed December 22, 2013

The Embassy Suites in Old Town Alexandria is situated just off King Street and is very near the Metro. The hotel staff and the accommodations were great. The only complaint I have is that parking is expensive if you have a rental car.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that both our hotel accommodations and staff were able to make your stay pleasant and I will look forward to your return. Best Regards…MaryAnne Russell General Manager More 

Berlin, United States
1 review
5 of 5 stars Reviewed December 18, 2013

Great value, great hotel. Overall nice appearance. Room was clean, spacious and comfortable. Breakfast was nice, cook to order eggs etc. Great proximity to Old Alexandria shopping/dining. Parking garage was clean, well lit, easy to negotiate. But hang onto your room key to get out of the garage when checking out.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that your stay was enjoyable and that you were able to avail yourself of our amenities, complimentary breakfast etc. I will have our Front Office Manager review the procedures, for reminding guests to hold onto their room key in order to exit the parking garage. Best Regards and Happy Holidays…Mary Anne... More 

Boston, United Kingdom
Level Contributor
136 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed December 14, 2013

I really enjoyed staying here in Alexandria! I didn't think I would like it but the rooms are nice if you're on the higher level away from the atrium and elevator. The complementary hot breakfast was good with made to order omelette! Great location to walk down to Old Town where shops until you drop then you have choices to... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that you had an enjoyable stay and that you were able to partake of the complimentary breakfast and Manager’s reception. May I comment however, that our Manager’s Reception is a nightly occurrence, not sure if you might have been referring to a stay at one of our sister hotels, Homewood Suites?... More 

Haydock, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 13, 2013

We stayed 7 nights and found the location excellent for exploring and visiting Washington DC without the extremely high prices of Central Washington. With the Metro into Washington just across the road outside and a return ticket for $7 it was most convenient, The Pentagon and Arlington National cemetery just a couple of stops away. The hotel was good the... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for such a detailed review. I am very pleased that you were able to enjoy your stay and take advantage of the numerous sightseeing opportunities that the DC area has to offer. I will forward this review to our Food and Beverage Director, so he may address the cleanliness issue you brought to our attention, thank you. Please... More 

Stuart, FL
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 11, 2013 via mobile

We were here on business and had a very nice experience. Our room was spacious and well appointed. Very good breakfast and the managers reception every evening was well attended and very popular. Metro station is across the street and the free King Street Trolley picks up there as well.

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am so please that your business travels brought you to us, and that your stay was pleasant. I hope to be able to welcome you again soon. Best Regards and Happy Holidays … MaryAnne Russell General Manager More 

Corvallis
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 11, 2013

When I arrived, the City was experiencing a power outage in Old Town. I got off the Metro and there weren't any lights to guide me to the hotel, there wasn't anyone at the door to explain about the power outage. The front desk said that they couldn't check me in at the time, so I had to wait. They... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. How unfortunate that you were checked in during the black-out, I can appreciate how frustrating it was to not be able to have power to the room. As you stated, this occurrence extended well into Old Town and could not be helped. I am very concerned however, that our Front Office Agents did not try... More 

Huntington, United States
1 review
4 of 5 stars Reviewed December 3, 2013

This was our second stay and we can't wait to go back. The hotel is right across the street from the Metro that goes directly to the Smithsonian station. Suites are large enough for a family and the kids love the managers reception at night. Could use some flatwear/plates/ glasses in the kitchenette, but other than that, it has everything... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. So wonderful that you were able to visit us again, perhaps for your next visit, we can provide dishware and flatware from our kitchen area? I look forward to your return. Best Regards…MaryAnne Russell General Manager More 

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