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Embassy Suites by Hilton Alexandria-Old Town

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1900 Diagonal Road, Alexandria, VA 22314
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1 room 1 guest
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Embassy Suites by Hilton Alexandria-Old Town
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1,190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Alexandria-Old Town
See the most recent reviews
Raleigh, NC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 6, 2014

We anticipated only staying here for 2 nights but ended up staying for 3 due to the snow that shut down the area this past weekend. The front desk staff, Erika, checked us in and out and was very very friendly on both occasions. The breakfast was great and we found the chef to be very friendly! The rooms were... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for reviewing our hotel. I am pleased that you had an enjoyable stay and that the snow storm did not cause you undue stress. I appreciate you letting us know what you liked about our hotel and will forward your 2 small negatives ,which by the way, are not small to us at all, to the Food and... More 

Vienna, Austria
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 5, 2014

Located across the street from the King Street Metro (blue and yellow lines -- two stops away from Reagan National Airport) the Embassy Suites is an ideal base for business or pleasure in Washington as well as in Old Town Alexandria. Most of the suites open off of a central atrium that gives the hotel a light and airy feel.... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your very detailed review of our hotel. I am pleased that our hotel offered amenities and services that you were able to avail yourself of and appreciated. We do provide complimentary WiFi in all our public areas and a free of charge guest business center for more expedient and dependable computer access. We hope to welcome you... More 

Kentucky
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stayed here two nights on a trip involving an event in downtown DC. The location is perfect - I flew into Reagan National, walked out and hopped on the Metro, and this hotel is a mere two stops south and right across the street from the station in the shadow of the Masonic Temple museum. Check-in was a breeze, and... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for reviewing our hotel. I am pleased that you chose to stay with us despite the fact that your event was in Washington DC and that you were able to appreciate the convenience of our location and the services we offer. I will need to check with our engineering department to understand the water pressure issue you encountered,... More 

Toms River, New Jersey
Level Contributor
98 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here mainly because it is right across the street from the Metro station and we didn't want the bother of driving into DC. The location for this purpose is perfect! The hotel rooms are, of course, suites with a lot of room to spread out. They offer a "cocktail" hour each night and beer and wine are complimentary... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that your stay was enjoyable, although concerned that on your second morning with us, the omelet and the staff were not as perfect as the previous day. I will forward this review to our Food and Beverage Manager to ensure that both the service and product remain consistent. Best Regards…MaryAnne Russell General... More 

Silver Spring, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

Arrived late in the evening. Front desk was efficient not overly friendly. Suite was huge, clean and updated. Standard and pleasant bathroom. Appreciated quietness and comfort of bedroom. Will come back

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. Although I can appreciate the efficiency of the front office at checking-in, I am sure that the Front Office Manager will review with her staff, the importance of friendliness as well. I hope that for your next visit you will be greeted with expediency and wonderful smiles. Best Regards…MaryAnne Russell General Manager More 

Twinsburg, Ohio
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 22, 2014

I come here a lot on business to the USPTO. I get here really early in the morning and they always give me breakfast, even if they don't have a room ready. The high speed Internet was solid and I needed it because my business was at the USPTO and it was closed the day I got there. So I... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review and for your continued patronage. I am pleased that your stay was pleasant, however, concerned that you had issues with the refreshment center on the premium floor. I will have to review this information with our Front Office Manager to understand what might have happened. Should you be inclined to... More 

Fairport
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 22, 2014

I would stay again and recommend this Hotel. The room was comfortable, the staff very friendly and helpful. I enjoyed the manager reception each night and the cook to order breakfast is a real treat, and the food was good and you had excellent choices. I would recommend this Hotel to families and anyone who was looking for a good... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. It is always gratifying to hear that our guests were pleased with their stay at our Embassy Suites Alexandria and I thank you for letting us know. We strive to provide all of our guests with the best stay possible and are pleased that yours was, “Awesome”. We will look... More 

Aurora, Colorado
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 22, 2014

The Embassy Suites Old Town Alexandria is a great place for either business or vacation travel. Breakfast is fabulous, with optional cooked to order items prepared by a wonderful lady with a smile for everyone! The atrium is suitable for a business gathering or a place to sit back and relax. Historic King Street is just a couple of blocks,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. I would have to agree that our breakfast staff including our breakfast cooks are very welcoming and ever pleasant, even when dealing with high guest counts their smile and friendliness are not affected. We will look forward to your return. Best Regards…MaryAnne Russell General Manager More 

United States
1 review
5 of 5 stars Reviewed February 20, 2014

This hotel is one of the best I have been to in a long time. The hotel as well as the staff are great. I had no complaints for my entire stay. And I must say the buffet style breakfast is awesome! This hotel is a must!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review and for your very nice comments. I appreciate your positive comments and will forward this to our entire staff. Best Regards…MaryAnne Russell General Manager More 

United States
1 review
5 of 5 stars Reviewed February 18, 2014

This Hilton family hotel has excellent service and accomodations. A great plus is the easy access to old town King Street's restaurants and vendors. Also, it is located right across the street from the Metro and bus stops.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. I am very pleased that your stay was enjoyable and thank you for your patronage to the Hilton family of hotels. Best Regards…MaryAnne Russell General Manager More 

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