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Embassy Suites Alexandria-Old Town

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1900 Diagonal Road, Alexandria, VA 22314
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Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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1,046 reviews from our community

Traveler rating
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    126
    41
    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
Uniontown, OH, United States
1 review
4 of 5 stars Reviewed August 24, 2013

Erica at the front desk was very helpful. She supplied us with information about the Metro and Old Towne. Our trip to DC was made more pleasant by her cheerfulness and knowledge of the tourist sites. You can't beat the breakfast and managers specials either. It was nice to start the day on a full stomach and relax in the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I always appreciate hearing about our team members and how they impact our guest’s experience. Thank you for sharing this with us. I am pleased that your stay was a pleasant one and will look forward to your return. Best Regards…MaryAnne Russell General Manager More 

Jenkintown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 23, 2013

As a Hilton Honors member I have yet to discover any true advantage when it comes to booking and obtaining a room. I booked on their website and was supposed to get a 2 pm checkout, courtesy of AARP. When I received my email confirmation I was asked about any specific requests, though warned they may not be honored. (Why... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. It appears that we have not been able to provide you with a quality stay and would welcome a call to discuss the particulars of your experience. Please do not hesitate to reach out to me at the hotel number. Best Regards...MaryAnne Russell General Manager More 

Oriental, North Carolina
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 16, 2013

My wife, son and his wife booked a 2br/2ba premium suite at the Embassy Suites in Alexandria. It was wonderful from check in to check out. We were attending a retirement ceremony at the Pentagon so getting on the Metro (Blue or Yellow Lines) across the street was a breeze. I would warn you that Metro charges you the price... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for reviewing our hotel. I am pleased that our 2 bedroom suite was available for your stay, and that your family was able to enjoy their time together. We hope to welcome you to our property again soon. Best Regards…MaryAnne Russell General Manager More 

Southampton, Pennsylvania
Top Contributor
51 reviews 51 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 15, 2013

Great hotel for a large family - 5 of us stayed comfortably, including our 11, 16, and 17 yr old boys for 2 nights - 2 room suite was spacious that we had plenty of room. For $150/night which included a more than adequate free breakfast. I figured the free breakfasts save us at least $50/day - can't beat that.... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for reviewing our hotel. I am pleased that you and your family were able to stay with us and enjoyed our complimentary breakfast every morning. Perhaps next time you visit, you may be able to partake of the Manager’s Reception as well? Best Regards…MaryAnne Russell General Manager More 

Great Mills, United States
1 review
4 of 5 stars Reviewed August 15, 2013

My boyfriend and I stayed over the weekend in this hotel and were very happy with the experience. It is a very nice looking hotel. The hotel staff were all very friendly and helpful, especially Adrian the bartender. The hotel room was clean and comfortable. The fitness facility was spacious and had all kinds of equipment. For the cost it... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that you had an enjoyable stay and that Aiden was able to make your stay even better. Please return to see us soon. Best Regards…MaryAnne Russell More 

Danville ca., United States
1 review
4 of 5 stars Reviewed August 15, 2013

Good hotel for business or leisure travel with Metro right across the street and good restaurants up the street. Very quite at night even in room near the street,Metro and train traffic across the street.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review of our hotel. I am pleased that you were able to appreciate the hotel location and that it was a peaceful, quiet retreat. Best Regards…MaryAnne Russell General Manager More 

New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2013

The value for your dollar is excellent at this hotel. Our rate for a premium room was $146. This included breakfast, the afternoon reception (which included wine/beer), a spotless, comfortable two-room suite, free internet and access to a snack bar. We stayed here with our two boys, ages 4 & 6. The location is superb -- right in historic Old... More 

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that your advanced reservation was able to allot you that wonderful rate on our premium floor and that you and your family were able to enjoy all that is available, both at the hotel and in the Alexandria Old Town and DC areas. Please come back and see us soon. Best Regards…MaryAnne... More 

new york
Top Contributor
73 reviews 73 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 12, 2013

don't even think of taking anything other than a minicooper-sized vehicle into this garage. the spots are very very small and the distance between the rows also quite small. many drivers were taking 8-10 tries to make it into these parking spaces. only on the second day did we discover that we could go UP another level and park there... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. As you stated, the parking garage the hotel uses, does possess tighter spaces on the P2 level. These spaces were originally given, so as to facilitate access to the hotel with luggage carts. As you mentioned, we do have a few larger spaces located on the next level up, that... More 

Detroit, Michigan
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2013

I will sum this up with the good and the bad and then provide some additional color: THE GOOD: Hotel staff was fantastic and very accommodating (our room had a power failure and they called before we checked in and comped us at the Residence Inn because this hotel was sold out...they also did not charge us for parking), breakfast... More 

Was this review helpful? Yes 5
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your candid review of our property. I am pleased that the staff was amiable and that you enjoyed our location and complimentary breakfast. We will be updating the case goods in our rooms in the latter part of 2013 and hope that you may be able to return when it is completed. Best Regards…MaryAnne Russell General Manager More 

Brighton
Top Contributor
98 reviews 98 reviews
41 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed August 12, 2013

Standard Embassy Suites hotel, including breakfast (which can get busy) and manager's reception. The underground car park has narrow bays and is badly laid out, and they charge for it! Metro is straight across the road, 20-30 mins to city centre. Many restaurants nearby, next door to the hotel is good value and friendly service.

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. Our location, as you stated, is hard to beat and does provide a variety of options for both transportation (Metro to DC – trolley into Alexandria Old Town) and numerous restaurants to choose from. I hope your travels will bring you back to our hotel. Best Regards…MaryAnne Russell More 

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