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All 49 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Ranked #14 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 26, 2013
LindasColorado Greeley, Colorado
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854 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
Greeley, Colorado
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2013

We stayed at this hotel for four nights. The hotel is a 10 minute ride on the metro from National Airport (Reagan). The hotel is conveniently located across the street from the metro that can be used to visit D.C. The hotel rooms were spacious with a tv etc. room and a bedroom. The room had a table, couch, chair,... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. Our hotel does offer many conveniences which include ease of transportation. You are correct in that there is a cost with our in room wifi, although we do offer free in room wifi to our Gold and Diamond Hilton Honor guests. I am concerned however, that you were not able... More

Orlando, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2013

We stayed here Inaugural weekend, and it was very convenient and accessible to everything! The metro is right outside. Ronald Reagan airport is 2 metro stops away. The metro can take to DC with in 20-30 minutes. Old Town is close with fantastic dining and great seafood. The Pentagon Shopping Mall is 2-3 metro stops way. Trolley is right outside... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that you plan on staying with us, despite the inconveniences you encountered. I hope that during your next visit (should any issues occur) that we may be able to take care of these immediately, so that you may totally enjoy your stay at our Embassy Suites. Best Regards…Maryanne Russell General Manager More

2 reviews
5 of 5 stars Reviewed January 25, 2013

Impeccable service, delicious food, fantastic location. Directly across street from the Metro, free shuttle for up to 2 miles and beautiful town with fabulous shops. Will be staying here again this summer!

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you staying with us and taking the time to write this review, I will be looking forward to your next visit. Best Regards…MaryAnne Russell More

Raleigh
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 24, 2013

I was just there last weekend and had multiple minor problems. The door or cover under the sink fell on my daughter's toe. But because the main desk was so busy it took them awhile to pick up. My friend never got the desk to pick up and she had a running toilet the whole visit. They did come to... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this review. These “minor” problems you mention are by no means minor to me, As a manager I want to ensure that at the very least, your room is not only clean, but all is in good condition. Our renovation plans for 2013 include new case goods by end of year, but... More

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2013

Lovely Hotel. Went for Inaugural Weekend. Very festive. Very Busy. Professional staff. Alberto and everyone at the Front Desk will help you out as best they can. Metro. Right. There. Blue and Yellow lines. Old Town that way. Free trolley. Free hotel shuttle to Old Town too. History is everywhere. Big, hot breakfast, cooked your way, with cheery cooks. Go... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our property. I am pleased that you and your family enjoyed staying here and we look forward to welcoming you again! Best Regards…MaryAnne Russell More

Chantilly, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

We visited the hotel over our Christmas holiday break. We live only 45 minutes away so were looking for a nice hotel with a pool and some nearby sight seeing. This hotel is Beautiful!! Manager reception and breakfast were great. Remember this place is feeding/serving people en masse and it went smoothly. A few downfalls: - This is one of... More

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. Although I am pleased that you enjoyed your stay and will be coming to visit us again, I am concerned that your experience with the pool and especially the front desk left you dissatisfied. Please remain assured that this is not common practice and our staff is usually very attentive and eager to please. I... More

Cinnaminson, NJ
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 21, 2013

Nice Embassy in Alexandria. Directly across the street from King Street Metro. Need to take the hotel shuttle or bus to Old Town Alexandria shopping and restaurants, unless you want a good walk. Managers reception was nothing special and charged for drinks except for 2 draft beers and wine. I thought Embassy Suites gave complimentary well drinks too. Good pool... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review, I appreciate that you took the time to provide valuable information to other travelers about our property. Embassy Suites as a brand offers complimentary beverages based on state and local laws, and the city of Alexandria is one of those jurisdictions that will only allow for complimentary beer and wine to be served. I hope... More

Davie
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

We recently took a trip to D.C. 27-30 Dec. I wanted the boys (13,11, and 6) to experience the sites etc... The embassy suites in Alexandria is a terrific hotel and is perfectly situated. I highly recommend staying in Alexandria over D.C (plus king street has several restaurants). This hotel is across from the Metro and getting everywhere is a... More

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write this response and providing valuable information about this area to other guests. We will be renovating our guest rooms with new case goods in 2013 and hope that sometime in the near future you will be able to return to our property and experience the room updates. Best Regards… MaryAnne Russell General... More

Tampa, Florida
Top Contributor
188 reviews 188 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 1, 2013

We were very excited about experiencing New Years here. It was incredibly difficult to find the front door but let's consider that an anomaly. The lobby was electric with party goers and complimentary food and drinks. The front desk clerk, though helpful did not know where the hotel's featured events were. The complimentary breakfast was much too crowded and food... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review and allowing us the opportunity to respond to your issues. I will need to review with our engineering and housekeeping department the water damage in your room. Although it is impossible for me to know which room you stayed in, I can certainly have our housekeeping and engineering departments address all rooms needing repair. My... More

Elkhart, Indiana
2 reviews
1 of 5 stars Reviewed January 1, 2013

We stayed here over Christmas to see our family. The bathroom had black mold and the toilet rocked. They did not have free in room wi fi even for Hilton Honors members ( web site said they did but front desk would not give log in). They parking was $26 per night even if you were staying longer. other Hotels... More

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. As you also had issues with the bathroom, I will have this addressed. Our Web Site does offer free Wi Fi to our Gold and Diamond Hilton Honors members. Our parking charge is on par with most hotels in the Alexandria/DC area and does offer unlimited entry and exit, however, there is limited free street... More

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Alexandria #11 Family Hotel in Alexandria #12 Romantic Hotel in Alexandria
Hotel Class
Number of rooms
268

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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