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Embassy Suites Alexandria-Old Town

3.5 of 5 1900 Diagonal Road, Alexandria, VA 22314
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Certificate of Excellence 2014
Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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985 reviews from our community

Traveler rating
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    114
    39
    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Alexandria-Old Town
See the most recent reviews
Gallatin, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2013

The hotel is clean, extremely convenient to Metro and old town,has a great complimentary breakfast, and is quiet. However, what sets it apart are the people that work here. They were amazing. Everyone we met was warm and friendly and willing to go out of their way to help us in any way possible. They were truly the nicest group... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for writing this review. I am always pleased to hear that our staff is the reason our guests like to return to our property and agree wholeheartedly that they are,” The Best”! I hope to welcome you again soon. Best Regards…MaryAnne Russell General Manager More 

Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 9, 2013

Great location!!! Directly across street to Metro, and a nice walk down King Street for shops, food, & entertainment. Parking is very tight, so hope you have a compact car!!! The breakfast was good if you stood in line 10 minutes for the made to order omelets, but everything else was just ok. But, being able to eat a full... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I can understand how disconcerting it would be, to not be provided with the food items indicated on the hotel site. I do know that our staff is consistently restocking the fruit, snack and beverages, but do believe, that at times, guests may not find every items they are looking for. We do encourage our... More 

Concord, New Hampshire
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 7, 2013

I struggled a bit with selecting a hotel for a family trip to DC, and ended up booking at the Embassy Suites in Alexandria-Old Town based on the feedback provided from other people, and the fact they offered package that came with free parking. I would highly recommend this hotel to anyone looking for a nice hotel that is convenient... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to review our Embassy Suites Alexandria. I am pleased that you were able to join us, and that the premium floor was available during your stay. Do come back and see us again soon. Best Regards…MaryAnne Russell General Manager More 

Altoona, United States
1 review
3 of 5 stars Reviewed August 7, 2013

If you are looking for a hotel with adequate pool space for children, I would steer clear of this hotel. We actually had to leave the pool area to make room for others in our party to swim. This may be a problem in some hotels during the weekend or busy season, but this was a week night and there... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I can appreciate that hotel pools are typically small and in Alexandria VA the Health Department is very rigid, as to the number of people total (both in and out of pool) allowed in the pool area at any given time. We hope that the many conveniences of our hotel, (directly across the street from... More 

Pohnpei, Federated States of Micronesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

I especially like how I was treated when I checked in. I felt like a king throughout my stay at this hotel. Rooms were clean and huge. Safe environment and even the other hotel guests were friendly. I highly recommend this hotel to guests who value great and accessible services at reasonable price.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. I am pleased that you were recognized as the valuable guest that you are. We aspire to have all our guests feel like royalty and strive to accomplish this on a daily basis. Please return to see us soon, so we may once again have the privilege of serving you. Best Regards…MaryAnne Russell General Manager More 

Chicago
Top Contributor
105 reviews 105 reviews
74 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 5, 2013

Right across from Metro at the end of King Street and a Whole Foods out the back door! Free hot breakfast made to order, free happy hour, big clean renovated rooms with Fridge and microwave. I had stayed her 15 years ago and was bracing for a tired hotel. It looked brand new! Not a mark on the walls or... More 

Was this review helpful? Yes 2
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review, business traveler. Although our hotel boasts 20+ years, we are constantly looking to improve on our product and update both the public space and guest rooms. Case and point, we will be upgrading all of our case goods in the rooms, at the end of 2013. Please come back and see these changes. Best Regards…MaryAnne... More 

08831
1 review
5 of 5 stars Reviewed August 5, 2013

Excellent staff, convenient parking, breakfast excellent. Located in convenient area to experience both Alexandria and Washington DC. Metro across the street, free trolley along King street. Short ride by car to Arlington Cemetery and Mount Vernon.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for writing this review. I am pleased that you enjoyed your stay and will hope for your return soon. Best Regards…MaryAnne Russell General Manager More 

Holmdel, United States
1 review
5 of 5 stars Reviewed August 5, 2013

I was really surprised at the quality of this hotel. The complimentary breakfast and evening reception were an awesome feature. Not sure how they are able to provide this on a daily basis but it was outstanding. Very relaxing place to stay and a great value. I look forward to staying here again!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for reviewing our hotel. How wonderful that you appreciate our Complimentary Breakfast and Evening Reception. I have to agree, that the suite facility coupled with the Complimentary Breakfast and Evening Reception, make Embassy Suites a value difficult to equate. I will look forward to your return to our Embassy Suites Alexandria and thank you for your patronage. Best... More 

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

Overall this is a great location. Accessible to old town and the metro to all the sites in DC. Rooms are nice, staff is friendly. This is a very busy hotel. The breakfast is very good and provides a great value.

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your review. Please come back and see us soon. Best Regards…MaryAnne Russell More 

Hermann, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2013

My husband, teenaged daughter and I spent 5 days at this very convenient, well run hotel in Old Town. This Embassy Suites sits mere footsteps away from the King Street Metro Station making traveling to downtown Washington easy, easy, easy! I've read a few of the negative reviews and I just don't understand them as we had a wonderful time... More 

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for taking the time to write such a detailed review. We so appreciate your comments and nice words about our staff. I will forward your review to all managers in our hotel, so they may personally thank their team members for providing you with the service, that we aim to give all of our guests. Please come back... More 

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#8 Business Hotel in Alexandria
#12 Family Hotel in Alexandria
#14 Romantic Hotel in Alexandria

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