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Embassy Suites by Hilton Alexandria-Old Town

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1900 Diagonal Road, Alexandria, VA 22314
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Embassy Suites by Hilton Alexandria-Old Town
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1,108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancaster, PA, United States
5 of 5 stars Reviewed yesterday NEW

Hotel was clean and comfortable. We stayed in a 2-double bed suite and it was plenty of room for our family of 5 (including the pull-out bed in the sofa). Breakfast was great. The kids loved the eggs-to-order station and decided the banana nut muffins were Heaven on a plate. Staff was friendly and helpful. Metro station is right across... More 

Review collected in partnership with Embassy Suites Hotels

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New Jersey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great location for visiting D.C. and Alexandria! The Metro station is right across the street, as well as the Old Town Trolley. Clean and spacious suite (bedroom and living room) including a great breakfast every day and the manager's reception pre-dinner . Parking is a bit pricey, but pretty normal for hotels in the area. The night... More 

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Philadelphia, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

A group of adult bicycle riders used the Embassy Suites in Old Town Alexandria as a hub to take day trips to DC, Mt. Vernon, Arlington Cemetery, and the Udvar-Hazy museum near Dulles. The hotel was perfect for us, with space to store our bikes at night, tasty free breakfasts and evening receptions, and a free King Street Trolley across... More 

Review collected in partnership with Embassy Suites Hotels

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kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your kind review. I am happy to hear you and your bicycle group enjoyed your stay with us and found Embassy Suites to be accommodating and friendly. We have great bike trails near us. You can ride the George Washington Parkway bike trail over to the National Harbor or down to Mt. Vernon or even into DC.... More 

Basking Ridge, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 days/3 nights. The location was perfect. Easy walk across the street to the metro station, so we could get into and out of DC each day, as well as to the trolley stop, which took us all the way to the water front in Alexandria. The room was a standard suite, adequate with space and amenities... More 

Was this review helpful? Yes 1
kimberly_tilley2, Administrative Assistant at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for writing a great review. I am very pleased you enjoyed your stay and you found your accommodations comfortable and our staff kind and attentive. It's great you and your family used some of the amenities we offer here at the hotel (pool, exercise room and the manager's reception) and rode bikes down to the waterfront. Great exercise!... More 

Pennsylvania
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I always have had great experiences staying at an Embassy Suites and this was no exception! The service was friendly, and I especially loved that they had snacks in the downstairs area in the afternoon. Our room was very clean and updated, and it is conveniently located right across from a metro station so that we could easily get to... More 

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kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your wonderful review. I am glad you found our friendly staff, accommodations and location to your liking. We are located in a fantastic area. Right across the street from the Metro, Trolley, Bus, Amtrak and the Enterprise Car Share. We have soooo many shops (boutiques and familiar stores, i.e., H&M, Banana Republic, Ross, Nine West.....) restaurants and... More 

Saluda, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at teh Alexandria Embassy Suites from Friday to Saturday. We arrived early so that we could take the metro to the Zoo. THe front desk staff checked us in early, gave us a map and complete instructions to take the metro to the zoo and were just super nice. When we returned from the zoo it was soooo... More 

Review collected in partnership with Embassy Suites Hotels

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kimberly_tilley2, Adminstrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your nice review. I am excited to hear you and your family had a great family trip while staying with us. You enjoyed our friendly staff, your spacious accommodations and the pool temp was perfect. We hope when you are in the Alexandria, VA area again you come stay with us. We look forward to seeing you... More 

Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is directly opposite a Metro and AMtrak station so it's great for getting in and out of Washington DC to see sites / work etc. Old Town itself has lots of restaurants and shops, a free trolley bus service up and down the main street and docks from which you can take trips to the Capital. We were... More 

Was this review helpful? Yes
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Hello, Thank you for your nice review. I am happy your family enjoyed their stay and you found our location to be fantastic. We are located in a great area - Old Town Alexandria VA. There are so many things to do within walking distance. We have great restaurants, shopping, museums (especially for the history buffs), etc. I hope the... More 

Chelsea, United States
1 review
5 of 5 stars Reviewed 1 week ago

We traveled from Michigan for my wife's 50 high school reunion. The stay and service was great. The only drawback was finding the entrance off Diagonal Road to the small parking area for initial registration. If I make another trip to this hotel I will park across the road, get my key and go to the parking garage. I initially... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Hello, Thank you for your kind review. I hope you had a fantastic time at your wife's 50th class reunion. What an awesome milestone to be able to attend! I'm glad you enjoyed your stay and our staff was great. I will certainly bring, to our General Manager's attention, your concern about the parking lot directions to the street and... More 

Denver, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel has a great location but the service is marginal. Easy access to King Street Metro and close to Old Town Alexandria. Nice breakfast included in stay. And great staff at breakfast. Unfortunately the rest of the hotel staff was lacking in service. The front desk staff and bar staff were marginal at best.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for writing your review. We are happy you chose to stay with us and I apologize our exceptional customer service wasn't demonstrated when you interacted with our front desk and bar team members. We like to engage with our guest and this sounds to be a missed opportunity. Your review will be shared with our Front Office and... More 

Austin, United States
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located across the street from King St subway location. About 20 minutes ride from downtown DC. It is also located across the street from Amtrak station. The other great thing about this location, is that there's a FREE trolley going to Old Town, starting at the parking lot of the subway stop. So you can cross the... More 

Was this review helpful? Yes
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking time to write a review. We are happy you two enjoyed your stay and the location of the hotel. Our proximity to all the transportation (Trolley, METRO, Enterprise Rent-A-Car and even AMTRAK) available to Old Town, DC and/or other tourist sights is fantastic. The access is literally right outside our door. We look forward to seeing... More 

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