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All 50 Alexandria hotels

Embassy Suites Alexandria-Old Town

3.5 of 5
1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Embassy Suites Alexandria-Old Town
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Ranked #19 of 50 hotels in Alexandria
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488 reviews from our community

Traveler rating
    198
    197
    61
    19
    13
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Families
236
 
Couples
61
 
Solo
17
 
Business
93
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dixon, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed June 18, 2013 NEW

We found the hotel quite lovely with its open garden atrium. Meeting family and friends for a wedding was easy and pleasant because we could look down from the balcony outside our room to spot them seated below. The rooms were comfortable and spacious. We took our granddaughter with us and she had her own fold-out bed and TV separate... More

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See 3 more reviews by JudyD00 for Alexandria
Wheaton, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

We had a great week staying at the Embassy Suites in Alexandria Old Town. It is right across the street from the King St. Metro, which made our daily trip to DC so easy. There is also an Alexandria King St. trolley that we used some nights to get to our dinner locations near the waterfront. The hotel's main entrance... More

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West Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 16, 2013 NEW

Our family travels to DC extensively and we have stayed at the Embassy Suites Old Town Alexandria twice in recent years, most recently over Memorial Day weekend 2013. Both of our stays at this hotel have been with mixed results. . . basically ok, but there are problems. On this visit, although our room was clean, it definitely needed renovating... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 18, 2013

Thank you for your review. It appears that your stay was not adequate and definitely not without problems, I would very much appreciate speaking with you. Please consider calling the hotel direct, so we might discuss your stay more at length. Be assured that we appreciate our guests compliments as well as concerns, and use these opportunities to better our... More

Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 10, 2013 via mobile

Great location. Rooms were ok. But the bathrooms were in need of serious repair and renovation. VERY low toilets, shower faucet coming out of wall, grout needed replacing, wood rotting around sink and the new towels NEVER seemed dry. Always felt damp and most of them were old with yellowish stains on them.

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 11, 2013

Thank you for your review. Although we are anticipating a case goods update at the end of 2013, and are looking forward to a fresh new look, I am very concerned that the maintenance issues in your suite, were not taken care of by our staff, prior to your arrival. Should you be inclined to, I would appreciate speaking with... More

Laguna Niguel, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

This hotel is very clean and conveniently located near transportation and Old Town. The free trolley is handy especially since parking is very expensive and not worth renting a car. Manager's reception is OK but could be improved but breakfast is very good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 11, 2013

Thank you for your review. I appreciate that you took the time to let us know about your stay. Best Regards…MaryAnne Russell General Manager More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

We stayed at this facility May 30-June 2nd, for a sightseeing trip to D.C. First and foremost, the staff was EXCELLENT. Very pleasant and helpful - everyone. Front desk, cleaning staff, managers, food service, hotel shop employees, etc. Good customer service keeps folks coming back. Other positives: comfortable and clean suite, great free breakfast, awesome access to the Metro, located... More

Was this review helpful? Yes 1
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 10, 2013

Thank you for taking the time to write this review. I am pleased that you enjoyed your stay and that our staff was responsive to your needs. Please come back and see us soon. Best Regards…MaryAnne Russell General Manager More

Denver, United States
1 review
5 of 5 stars Reviewed June 5, 2013

The staff at the front desk, cleaning staff, and bar tenders were incredible helpful, considerate, and polite. I would most certainly stay there again. The room was clean and quiet. I stayed in a suite on the top floor. My trip was both business and personal.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 10, 2013

Thank you for your review. We appreciate that you took the time to write this review, and are happy that your stay was pleasant. We will look forward to your next visit. Best Regards…MaryAnne Russell…General Manager More

Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 31, 2013

Parking was $26 per 24 hrs in a poorly signed complicated garage. Definitely the biggest drawback to an otherwise pleasant visit. Among the big pluses were the friendly staff, custom,free breakfast and happy hour. The room was bright,the bed quite luxurious (though I can live without the ever present duvet) On the downside,the wifi was a pricey $15 per device.... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 7, 2013

Thank you for taking the time to write this review. I am pleased that your stay was enjoyable and that you would consider staying with us again. Although I can appreciate that the parking garage can be daunting at times, I hope that this is not going to be a major consideration, especially with all the other forms of transportation... More

Longmeadow, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed May 29, 2013

Embassy Suites always has a nice design and layout. We were traveling with three small children (including a baby). The ample size of the double bed suites suited the needs of our family quite comfortably. The grade-school aged children loved the courtyard view from the balcony outside our suite. The proximity to the King Street metro stop made traveling through... More

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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
June 10, 2013

Thank you for your review. I am deeply concerned that your stay seems to have been plagued by unfortunate circumstances. We find that with such a lovely atrium setting many of our guests enjoy the opportunity to gather and relax during both the breakfast and manager’s reception. This unfortunately at times can cause less seating availability for other guests. I... More

Ypsilanti, Michigan
Top Contributor
103 reviews 103 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed at this Embassy Suites for three nights during a visit to the Washington D.C/Alexandria area. You can't beat this location! Directly across the street is the King Street Metro stop (Metro is easy to use) which gives you access to wherever you want to go in Washington, D.C., perfect for visiting museums and other sites (see my review... More

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See 2 more reviews by Marty F for Alexandria
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
May 30, 2013

Thank you for taking the time to write this review. As you, I agree that when staying with us and sightseeing in DC or Old Town, you might want to forget about using your car. Parking in DC is so limited and costly, that Metro transport is definitely the way to go when visiting the area, especially when the metro... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • King street(39)
  • Metro station(15)
  • Happy Hour(13)
  • Free trolley(8)
  • DC area(6)
  • Very nice(5)
  • Complimentary breakfast(4)
  • Parking garage(4)
  • Great Hotel(4)
  • Rooms are spacious(4)

Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria > Old Town
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Alexandria
#20 Business Hotels in Alexandria
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Embassy Suites Alexandria-Old Town Hotel
Embassy Suites Alexandria Old Town
Embassy Suites Alexandria
Alexandria Embassy Suites

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