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Embassy Suites Alexandria-Old Town

3.5 of 5 1900 Diagonal Road, Alexandria, VA 22314
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Certificate of Excellence 2014
Embassy Suites Alexandria-Old Town
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Embassy Suites Alexandria-Old Town
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985 reviews from our community

Traveler rating
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    114
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is convenient to the metro, two stops from the airport and is near many fine restaurants. I always have a great experience here and have been staying here regularly for the last 20 years. Staff is efficient and friendly and the made-to-order breakfast is excellent.

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesDC1250, Front Office Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for your wonderful feedback. It's great to know you enjoyed your stay. The staff and I look forward to seeing you again in the near future. Have a wonderful day. Victor Carbajal Front Office Manager victor.carbajal@hilton.com More 

Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess when I booked this hotel I thought that I'd get a little bit more the the money I spent there.... The location is great and the main reason we chose to stay there, rather than somewhere further down King St, where we had stayed before. The hotel is older and in need of some major renovations and the... More 

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Indiana
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this Embassy Suites to stay with my mom during a visit to Old Town. It is in a nice location. Underground parking is very, very tight. The room was reasonably clean and comfortable, although some of the common areas (hallways in particular) are pretty worn. I booked the "premium" suite which advertised free internet and refreshment center as benefits.... More 

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EmbassySuitesDC1250, Front Office Manager at Embassy Suites Alexandria-Old Town, responded to this review

Thank you for leaving your valuable feedback on TripAdvisor. I certainly understand your frustration with not receiving clear information regarding the refreshment center. That is certainly not the intention of the Premium Floor offerings and apologize for any indifference shown by the staff. Please contact me directly if you have any additional concerns or questions. Have a wonderful day. Victor... More 

Fairborn
1 review
4 of 5 stars Reviewed 1 week ago

I stay here often when I come to DC for business. The location is great for access to the metro and walking to restaurants etc in the Alexandria area. The hotel is nice and the breakfast and happy hour are good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Tervuren, Belgium
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

...was very disappointed during our three day stay here which rounded out our three week return to the US after three years stationed abroad. On our first night we were returning from visiting with friends, entering the garage entrance through the restaurant when my wife, who was carrying our 1 year old daughter, and my 6 year old son slipped... More 

Was this review helpful? Yes 1
EmbassySuitesDC1250, Front Office Manager at Embassy Suites Alexandria-Old Town, responded to this review

First off, we want to apologize for the poor response to your wife and child's slip. This is definitely not the procedure we follow and do make guest safety our absolute top priority. I will need to address this with the team immediately but please contact me at the email below so I can get some specifics. Thank you so... More 

Los angeles
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here the week between Christmas and New Year 2014. This is the 2nd time we have stayed here during this time period. The first time was in 2009. The hotel in our opinion was not as nice as the 1st time we stayed. Our room looked worn and was in need of an update and we found 2... More 

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Chesapeake, United States
1 review
5 of 5 stars Reviewed 1 week ago

I love the convenience of the Embassy Suites in Alexandria. It's literally across the street from the Metro and allows me the luxury of not driving in the city! You can't beat free freshly cooked breakfast and free nightly happy hours with snacks! It's always my first choice for traveling to DC.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Greenwood, South Carolina
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We typically stay at Embassy Suites when we travel for its large comfortable suites, good service, free hot breakfast, and manager's reception. This Embassy Suites maintained our high opinion of the chain. No problems with room or service. Breakfast was busy, and I agree with other reviewers that the crowd flow to the buffet should be adjusted. However, we still... More 

Was this review helpful? Yes 2
Lees Summit, Mo
Top Contributor
318 reviews 318 reviews
43 hotel reviews
862 helpful votes 862 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel has potential but totally lacks management. If you read their comments it always says there are working on it but they are not. The breakfast is a total disaster because it is poorly run. The employees seem good but lack any leadership. I have stayed here many times and asked them to fix breakfast and to leave the... More 

Was this review helpful? Yes 3
Fred S, Manager at Embassy Suites Alexandria-Old Town, responded to this review

postrawb, Thank you for taking the time to voice your concerns. You are correct, our breakfast team work very hard to ensure our guests can enjoy their breakfast. I would invite you to contact me directly with specific details of your experience with breakfast so that we can tackle them effectively. We are currently working toward increasing our pool hours... More 

Brooklyn NY
Contributor
17 reviews 17 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice property and conveniently located. I've stayed other places in Alexandria where I needed a car to get around, so it was great being right in Old Town. On a dismal winter weekend, we enjoyed the spacious room, the atrium feel of the hotel, and the pool and hot tub! My only complaint is having to... More 

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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Business Hotel in Alexandria
#12 Family Hotel in Alexandria
#14 Romantic Hotel in Alexandria

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