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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

2.5 of 5
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200 Blue Stone Rd., Alexandria, VA 22304
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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
Best prices for: 1 room 1 guest
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Ranked #30 of 50 Hotels in Alexandria
A recent review
5 of 5 stars reviewed 6 days ago
Melissa L Brookfield, Ohio, United States
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92 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brookfield, Ohio, United States
5 of 5 stars Reviewed 6 days ago NEW

The gentleman who checked us in was so very nice and incredibly polite. It was refreshing being so far from home to know that there was nice people even in such a big city. Room was good too but what stood out was the customer service.

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esher
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed a night, but the hotel was easy to find, had plenty of free parking, reasonably good WiFi, a good sized room and accepted a pizza delivery order for us. The only slightly strange thing was that there were no water glasses in the room....you have to request a pack of anything you want from reception and they... More 

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Petersburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of its price and its proximity to Washington DC, and found myself very pleasantly surprised. The lobby and my room had quite a homey feeling and was both very clean. I loved that this location was so nearby the metro and I could easily travel to DC. Also the staff was so very helpful and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for sharing your experience with us. It is so rewarding to read that you enjoyed our convenient location, friendly staff and our comfortable accommodations. Thank you for your comments. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Kingston, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

This was a very basic, clean hotel. Decent price compared to others in the area. My only complaints were that the metro and any restaurants are a long, long walk! If you have a car, it's a great location, short drive to metro, restaurants, old town and dc. Also, terrible beds. But staff was friendly and hotel was clean, so... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our staff and our great value. We appreciate you letting us know about the bed not being comfortable and we are sorry for this issue, but are happy to read that we provided you with a good stay... More 

North Little Rock, Arkansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

I stayed at this location based on price and close proximity to Washington DC. To say this property exceeded my expectations would be an understatement. The amenities were standard. One night we needed a knife and they had an entire place setting with cutlery at the front desk as promised. The staff was quirky but eager to please, from the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for your glowing review of our property. I truly appreciate your comments regarding our friendly staff, accommodations and relaxing atmosphere. It is so rewarding to read that you had a great stay with us and that we exceeded your expectations. Thank you for your comments. We look forward to seeing you in the future, should your... More 

Aguascalientes, Mexico
2 reviews
4 of 5 stars Reviewed May 12, 2015

I arrived very late to my room, unfortunately the room I got had a problem with the fire alarm which was beeping every 2 minutes very very loud. I called the reception and the reception guy came immediately to try to fix this problem. He could not fix it so he gave me another room, so I could get some... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you for taking the time to write a review of your stay with our hotel. Please accept our sincere apologies for the issues with the fire alarm. Still, I'm glad that our staff was able to find a solution to this problem in a timely manner and that you enjoyed our location. Thank you again for your review. We... More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 5, 2015

It was a very pleasant stay, this was my second visit and stayed for more than a month on both occasions. The staff is also very friendly and helpful, especially Isael who took care when I wanted my room changed to the ground floor for easier access.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your accommodations and our friendly and helpful staff. It’s very rewarding for us to hear how our staff was able to make you feel at home. Thank you again for your kind words. The staff and I would love... More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 4, 2015

I have been in this hotel for many months for work. I am always acknowledged and greeted with a friendly staff. Sarah (Management Personnel) always goes out of her way to speak to everyone and for some reason has an excellent memory. If i have a situation or problem that arise, she is always willing to go out of her... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. Thank you for recognizing the great service our staff provided. I truly appreciate your kind comments regarding your stay and our clean and quiet rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any... More 

1 review
1 of 5 stars Reviewed May 2, 2015

We normally stay at Mariott but had to have somewhere to park a small moving truck and I regret the decision to stay here. Dirty, plywood mattress, very worn and dated interior and exterior and I paid 140 a night!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding our hotel is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will investigate the matter to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we... More 

1 review
5 of 5 stars Reviewed April 24, 2015 via mobile

I've stayed in ESA Eisenhower for only one night, at Check in I was greeted very nicely by a gentlemen named Isael. He was very nice and helpful, he provided me with that home away from home feeling. When I needed plates, cups, and other cooking utensils he was very deligent with it. The night laundry Toure was a bit... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our front desk staff and the service they provided at check-in; however, we apologize that our night staff did not provide dishes at your request. In response to your feedback, I am personally going to use your feedback as... More 

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