The Washington Suites is adjacent to the condominium owned by our son and his expectant wife. Our guest room has become a nursery, so we reserved a suite next door on our last visit. We couldn't have been better pleased. The Suites are only a short cab ride from the train station and very convenient for us. The front desk...
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The front desk attendant was very friendly and helpful on our arrival. The room for the most part was clean, the kitchenette needed to be more thoroughly cleaned and so did the balcony they both were very displeasing to me. The beds were comfortable, the doors shut very hard so every time someone left their room you knew it!
The...
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Not only did they charge me twice for our room but there isn't ever a manager on staff to get it taken care of. 5 days later and they keep making excuses. Maybe if someone on staff spoke fluent English it would help. It is nothing but re-done broken down apartments. I wouldn't recommend this hotel to my worst enemy....
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Dear Chasesmithxray,
I apologize for the difficulty that you have had with your hotel bill. We rarely have issues with double billing and they are generally resolved the same day (Monday - Friday). When you receive confirmation of my reply, please contact me at the hotel directly. If you get my voice mail, please leave me a message. I will...
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mayodrane
I have cancer and have to check into Washington hospital monthly. Vicky Catherine the manager takes care of my reservation personally. She ensures a room is available for my comfort and family member everytime I call. She is wonderful.
Lubna checks me in and ensures I'm given the comfort of the same room whenever possible. She always smiles and...
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Virginia M,
Thank you for your kind words concerning the staff at the Washington Suites Alexandria. Being situated close to a number of hospitals, the staff works hard to ensure that patients and their families are warmly welcomed and feel at home. Carmen, our front desk manager and Vicky Catherine, our reservations manager, have been with the hotel for a...
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We stayed at Washington Suites in Alexcandria and had a fantastic time. We took our little dog and he to had a great time. It was very pet friendly. The Staff was excellent and very friendly. They went out of their way to help us in everyway. I cant say enough good things about the staff. The room was excellent....
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Jeanne J, I am glad that you found the Washington Suites Alexandria to your liking. Washington DC is such a wonderful place to visit. I can imagine how you and your family felt seeing the Capitol, the White House and the monuments for the first time. They are breathtaking in person.
As you mentioned, we are pet friendly and do...
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Very easy to get to/from metro via Van Dorn. Shuttle was quick--no issues with delays, just keep hotel phone number handy so you can call when you need a pick up. Hotel room was sparkling clean. No, I mean really sparkling! We had a double suite with a balcony--no real view, but nice to chill out after walking the streets...
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Dear TravelCT354,
Thank you for taking the time to let us know about your stay. The hotel shuttle is a convenient way to get around the area. We operate within a 1 mile radius of the hotel to places such as the Van Dorn Metro, restaurants, grocery stores and shopping. Your tip on having the telephone number handy is a...
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Starting with Lubna, who worked the desk, to the ladies cleaning the rooms to the breakfast buffet staff everything met our needs. A family of five with 3 teenagers trying for that last vacation before they are off to college, this was perfect! Thank you
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Would recommond this to family and friends. Staff courteous, friendly and helpful. Free shuttle to metro and free paring made the stay even more enjoyable. Definitely worth revisiting.
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Staff was helpful, especially the shuttle driver! He was so helpful for 4 people who do not frequent the area.
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Priced well
Beds too firm
Wireless only downstairs not room
Breakfast adequate
Heat or a/c but not both
Bathroom ventilation poor
Internet SLOW these days need more speed
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