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SpringHill Suites Alexandria Old Town Southwest

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2950 Eisenhower Avenue, Alexandria, VA 22314
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SpringHill Suites Alexandria Old Town Southwest
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SpringHill Suites Alexandria Old Town Southwest
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318 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Alexandria Old Town Southwest
See the most recent reviews
K-W
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 3, 2013

We had a very enjoyable 3-night stay at the SpringHill Suites near the Old Town - the room was a decent size, beds were comfortable, liked the partially-split room arrangement with the desk area and the separate toilet/shower areas were terrific for the four of us to split up to get ready in the mornings. Breakfast was of a good... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

We are pleased that you experience this first hand and thank you for taking the time to write a review. We look forward to welcoming you back to our beautiful hotel soon! More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 26, 2013

My husband and teenaged daughter stayed here this past weekend as we dropped our son off for his first year at Georgetown. We arrived late Friday evening and was checked in by a lovely young woman who provided us with take out menus. My husband and I were very comfortable on the king sized bed, but our daughter complained of... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Providing our guests with the best possible hospitality and service has always been our mission. We hope to have another opportunity to welcome you back to our property. More 

Denver, Colorado
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2013

This is my favorite SH by far! The rooms are the new modern floor-plan, with the tinted glass which separates the bedroom from the sitting area, which allows for optimal natural light to filter through the entire suite. There are many lighting options which optimize reading and grooming. My suite was spotless and the bedding met the highest of Marriott... More 

Was this review helpful? Yes 4
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to share your feedback on trip advisor following your recent stay at the SpringHill Suites. We are delighted to read your review, also it gives us great pleasure to know that we could fulfill your vacation expectations. Yours in Hospitality – General Manager More 

Toronto, Canada
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 20, 2013

The hotel itself is pretty nice, it is close to the metro station (about 10-15 minutes walk, we did not use the shuttle bus). The rooms are quite large, the beds are comfortable. The shower and the toilet are in two separate rooms, which is fine, but why are there no locks on either is beyond me. I have stayed... More 

Was this review helpful? Yes 3
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. Our hotel was built as an upscale modern all suites property. Our bathrooms are designed with a European style in mind. We are truly sorry that you were disappointed... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 17, 2013

This is a very nice hotel with a couple significant issues. The breakfast is a nice mixture of items, but it is horribly stocked; so much so that we eventually quit wasting time going to breakfast. The key for management is to have more people assigned to restocking the food items. The second item is housekeeping. We stayed for 7... More 

Was this review helpful? Yes 3
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. We are truly sorry that you were disappointed with our breakfast. Our complementary hot breakfast is popular. At peak breakfast hours guests tend to arrive at the same time... More 

Asheville, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

This almost new, roomy, spotless and well-located facility was about 20 minutes by Metro to downtown DC with a 10-15 minute walk to the metro. The staff was fabulous and the gym rivaled those in 5-star hotels. Breakfast was good, shopping, IMAX and restaurants a short walk away and just minutes to Alexandria. Best part: very reasonable prices.

Was this review helpful? Yes 2
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to share your feedback on trip advisor following your recent stay at the SpringHill Suites. We are delighted to read your review, also it gives us great pleasure to know that we could fulfill your vacation expectations. We hope to see you again soon! More 

Dallas, Texas
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 11, 2013

I stayed here for a night over the weekend. Room was clean and very spacious. Location is nice, free parking as well. Great bed quality, I slept very well. No argument there, however breakfast was another story. They ran out of EVERYTHING. From plastic silverware, to milk and cereal and even coffee. Eggs were crumbled like yellow blue cheese??? It... More 

Was this review helpful? Yes 2
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. We are truly sorry that you were disappointed with our breakfast. Our complementary hot breakfast is popular. At peak breakfast hours guests tend to arrive at the same time... More 

Lexington, Kentucky
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 5, 2013

The ONLY con is that this place has no swimming pool. Otherwise, great rooms, nice furniture. Good layout, comfy beds, very clean and quiet, extra helpful staff, good WiFi reception (a must with three teens!) and nice facilities such as computer and gym etc. The breakfast was great with scramble eggs, sausages, cereal, great OJ and bread choices, yogurt fresh... More 

Was this review helpful? Yes 2
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Providing our guests with the best possible hospitality and service has always been our mission. We hope to have another opportunity to welcome you back to our property. More 

NJ
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 30, 2013

We had trouble finding the hotel since it is set in and there are no large signs visible from the road. We only stayed one night but found it to be comfortable for the 4 of us. Area seemed safe. Breakfast was good. There was a shopping center with several restaurants not far away where we ate dinner.

Was this review helpful? Yes 1
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you again and I hope you will return to stay with us the next time you are in the D.C. area. More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

This hotel offered free parking and free breakfast which was why I chose it for our trip to Maryland. There is also a free shuttle to/from the Eisenhower Metro station and you can hop on the train and quickly get to the heart of Old Town Alexandria. The staff was friendly. Be warned, there is not much within walking distance... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for your feedback! More 

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