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SpringHill Suites Alexandria Old Town Southwest

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2950 Eisenhower Avenue, Alexandria, VA 22314
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SpringHill Suites Alexandria Old Town Southwest
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SpringHill Suites Alexandria Old Town Southwest
SpringHill Suites Alexandria Old Town Southwest
SpringHill Suites Alexandria Old Town Southwest
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287 reviews from our community

Traveler rating
    150
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    27
    7
    3
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125
58
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Alexandria Old Town Southwest
See the most recent reviews
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

This hotel offered free parking and free breakfast which was why I chose it for our trip to Maryland. There is also a free shuttle to/from the Eisenhower Metro station and you can hop on the train and quickly get to the heart of Old Town Alexandria. The staff was friendly. Be warned, there is not much within walking distance... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for your feedback! More 

Middle Village, New York
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2013

Needed a good hotel to serve as a home base for touring DC and close to Old Town Alexandria where we wanted to spend our evenings browsing the great restaurants and shops. The Springhill Alexandria Southwest was perfectly located and had a very spiffy hi-tech vibe that impressed both my wife and college-age daughter. Our suite was spacious with a... More 

Was this review helpful? Yes 3
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area. Hearing feedback from guests such as you is one of the many reasons our staff members are so... More 

Nashville, Tennessee
Top Contributor
117 reviews 117 reviews
111 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 14, 2013

83 degrees inside the room when I arrived - lowered air and temp went down a bit - went to dinner and when I returned it was back up to 82 - AC unit has cutoff when there is no motion in the room - maintenance disconnected - turn on TV an volume would not go down - up yes... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Valued Guest, Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. We apologize for the inconveniences you have experienced and for not being able to exceed your expectations so far. Our hotel open in March 2011 and... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 14, 2013

My husband & I were traveling with two grandchildren. At check-in I was advised that the hotel would not accept gift cards because we had booked the AAA rate. The hotel is fairly new & clean. Staff is friendly. We opted for the metro into DC so that the kids could experience it, which would have been fine if it... More 

Was this review helpful? Yes 2
SHSAlexandriaSW, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Valued Guest, Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. We are truly sorry that you were disappointed with our shuttle service. We have one nine passenger van that services two hotels. At peak travel times... More 

Clarksburg, West Virginia
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 12, 2013

Stayed here on a recent trip to DC with my sisters and nephews. The hotel was great and the staff very accommodating. Plenty of room for the entire crew (5). We opted for driving to the metro station instead of taking the complimentary shuttle. Though you can easily walk there. Would definitely stay here again!

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area. Hearing feedback from guests such as you is one of the many reasons our staff members are so... More 

Falls Church, Virginia
Top Contributor
181 reviews 181 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

I stayed here overnight for a job interview. The hotel is beautiful and very clean. The layout is a little odd as it looks like it has no main entrance. Also in the hotel room the bathroom set up is odd. The restroom is in one location and not connected to the shower area. So depending on who you are... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Valued Guest, Thank you so much for choosing our property. We appreciate that you took the time to share your feedback on TripAdvisor, thereby giving us the opportunity to enhance our service quality. Our hotel was built with as an upscale modern all suites property. Our bathrooms are designed with a European style in mind. One side of our... More 

Cedar Grove, Tennessee
2 reviews
4 of 5 stars Reviewed July 6, 2013

The staff was very friendly and the rooms were clean and comfortable. The beds were good for relaxing. Close to the Eisenhower Metro stop, but not too close. The shuttle can take you there and pick you up. One should probably stop at a walmart well before one gets there to get things like snacks and drinks as even convenience... More 

Was this review helpful? Yes
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area. More 

Portland, Maine
Top Contributor
184 reviews 184 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 4, 2013 via mobile

This was my first time staying at a Spring Hill Suites, and I was generally impressed. The beds were relatively comfortable, there was excellent access to DC, and the continental breakfast was adequate, although not one of the better ones I have experienced. There were a few downsides, however. First, the showers have a stupid system in order to change... More 

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area. More 

York, Pennsylvania
Contributor
11 reviews 11 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 4, 2013 via mobile

We stayed here a couple weeks ago while visiting the area for a sporting event. We stayed a few nights in a double queen and have absolutely no complaints. Though the hotel was packed, it was quiet at night when rest was needed. Breakfast in the am was standard and had an assorted items for everyone. Plenty of coffee or... More 

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be a part of the SpringHill Suites. I will be sure to share your comments... More 

Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 4, 2013

We stayed here for four nights while visiting Washington, DC. This hotel has a great location, just a little over a half a mile (an easy walk!) to the metro station that takes you straight down town. It's also close to several restaurants and a movie theater. The rooms are comfortably appointed with lots of room. We are a family... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Our hotel staff strives to provide unparalleled services and memorable experiences to all our guests. I apologize that your stay was anything less than flawless. Thank you for bringing these details to our attention. It allows us to improve and I have shared your feedback with our leadership. The hotel is conveniently located .7 miles from the Eisenhower Metro station... More 

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