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SpringHill Suites Alexandria Old Town Southwest

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2950 Eisenhower Avenue, Alexandria, VA 22314
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Best prices for: 1 room 1 guest
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SpringHill Suites Alexandria Old Town Southwest
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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    (309)
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    (97)
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There are newer reviews for SpringHill Suites Alexandria Old Town Southwest
See the most recent reviews
Honolulu, Hawaii
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great overall stay and great value!! Very friendly staff, clean and comfortable rooms (with mini refrigerator, coffee maker, and microwave oven), complimentary morning breakfast, complimentary in room wi-fi, plenty of free parking, close proximity to the Eisenhower Metro Station (has a large parking lot), and complimentary shuttle service to and from the Eisenhower Metro Station. Old Town Alexandria is adjacent... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Greg K, Thank you for your review of the SpringHill Suites by Marriott Old Town South West. We are so pleased to read your comments and hope that you will consider us your hotel of choice should your travels bring you back to the Alexandria area in the future. Best regards, Danielle Marie Hood General Manager SpringHill Suites by... More 

Ohio
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 18, 2015

This hotel is set-up like the rest of them. Breakfast was a great hot meal every morning. It is located with in 10 minutes of the metro to get in and out of DC they do have a shuttle that will take you there however I called on two different occasions to pick me up and I waited 30 minutes... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Sfedorko, Thank you for taking the time to write a review of the SpringHill Suites by Marriott Alexandria Old Town South West. I am gratified to read that you stay was a pleasant one. I apologize that you had to wait on the shuttle. It has been quite busy this season but thirty minutes is an unusually long wait... More 

Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

This is a very clean hotel close to the interstate. It's about 5 - 10 minutes to Alexandria Old Town. The king room was spacious with a small glass divided between the bed and the pull out couch. There was a separate toilet with a pocket next to the shower/sink combo also with a pocket door. Fridge and Microwave in... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Eayoung63, Thank you for taking the time to write a review of the SpringHill Suites by Marriott Alexandria Old Town South West. It was wonderful to read that you enjoyed your time with us and I hope that you will come back if your travels return you to the Alexandria area. Have a wonderful week. Best Regards, Danielle Marie... More 

Riverview, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 2, 2015

We decided to stay here because it is close to Reagan National, and also to Metro stops. Our room was a corner one, which had two sets of windows, giving us two different views of the area. Every thing was very clean, and our bed was very comfortable, with feather(or feather like) pillows. We slept great! They offer transportation, which... More 

Was this review helpful? Yes 3
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Helen, Thank you for your review of the SpringHill Suites by Alexandria Old Town South West. We are delighted that you had such a great stay with us. We strive to provide best in class service and I am so happy that we provided that for you. I hope that you will come back and see us soon. Have... More 

Boulder, Colorado, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 1, 2015 via mobile

There's a lot of great things going for this hotel! The rooms are clean and new, and the lobby and dining room are comfortable. Staff at the hotel was amazing! Everyone was friendly and very fun to talk with. They went above and beyond to make sure we were happy. I loved the shuttle service that dropped us off at... More 

Was this review helpful? Yes 3
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Brandon F., Thank you for taking time to write about your experience at the SpringHill Suites by Alexandria Old Town South West. I am so very happy to read that you had such a great experience at the hotel and will come back to visit us in the future. We apologize for the noise coming from the Metro cars.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

I want to Thank the staff at Springhill Suites for making my visit very pleasant. I was in VA on business and decided to venture out to see DC. Ericka and the nice lady who drove the shuttle, made my stay enjoyable by recommending amazing places to sightsee and eat. Thank you Springhill, for hiring wonderful people, to greet your... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Gwen T. Thank you so very much for your review of the SpringHill Suites by Alexandria Old Town South West. I was both happy and proud to read your comments. Erica is wonderful and she definitely has a wealth of knowledge to share about things to do in the area. We look forward to having you come back for... More 

Washington DC, District of Columbia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 19, 2015

Overall our stay was pretty great! The staff at the front desk is very friendly and accomodating. The room was a good size, though the layout was a little awkward. The sink and shower were in one small room, and the toilet in another. They both had sliding doors with no locks which we thought was strange. There was also... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Bailey M, Thank you so very much for your patronage of the SpringHill Suites by Alexandria Old Town South West. I am happy to read that you had a pleasant visit with us. Sorry for the delay in receiving the pillow. Half an hour is definitely a long time to wait and I hope that this did not create... More 

Midlothian, Virginia
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 14, 2015

Stayed here for business as a last minute stop before heading home. The initial check in was very pleasant, found out the fortune cookie gimmick (you get some bonus member points or an item from their little 24 hour market) was an attempt like Double Tree's cookie, to make you feel they care about your business. They do, they charge... More 

Was this review helpful? Yes 2
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear WallyM, I appreciate that you took the time to write a review regarding your experiences at our location. I was not aware of what happened and now that I am know that we will take immediate action to adjust so that this does not happen again. I looked into the issue and see that it was passed on to... More 

Washington DC, District of Columbia
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 9, 2015

Shared a night here, and the overall experience was very nice. Recent build, so everything feels new. Typical room layout for a Spring Hill if you are familiar, and also quiet. I was worried because i was near the highway. However, we never heard it which was great. They also provided a nice shuttle to a few blocks from King... More 

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear myexperiencematters, Thank you so very much for your review of the SpringHill Suites by Alexandria Old Town South West. I am delighted that you enjoyed your brief visit with us. I hope that you enjoyed the downtown area of King Street. It is such a lovely quaint little area. We love that we are so close to it. Here... More 

Carrollton, Virginia
2 reviews
4 of 5 stars Reviewed April 9, 2015

My family and I stayed here while visiting DC during spring break (April 3rd-7th). I was very surprised by how nice the hotel looked. The rooms were very clean and big enough for four of us. Erick at the front desk was extremely helpful during our stay. Since we arrived on Friday at dinner time, he made reservations for us... More 

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Suzy14, Thank you so very much for your review of the SpringHill Suites by Alexandria Old Town South West. It was so wonderful to read your comments about our hotel and amenities. We strive to provide best in class service and I am delighted that we did not disappoint. I have great news about a new dining option that... More 

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