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SpringHill Suites Alexandria Old Town Southwest

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2950 Eisenhower Avenue, Alexandria, VA 22314
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SpringHill Suites Alexandria Old Town Southwest
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318 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Alexandria Old Town Southwest
See the most recent reviews
Clifton Forge, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Visited DC last week, stayed in Old Town and rode the Metro. This was a different experience for us, but we were pleased. If you have extra money there are some really nice places in downtown DC. We found this as a great alternative. The room was comfortable(2 queens, and a sofa bed), and the walk to the Metro was... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Jtruth8888, Thank you for your review of the SpringHill Suites by Marriott Alexandria Old Town South West. I am happy that you were able to stay with us in lieu of DC. Our price point is truly much more affordable as you noted and we are also just a Metro ride away. We appreciate your comments regarding the service... More 

North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

I cannot say enough good thing about SpringHill Suites Alexandria! This hotel is superb. My husband and I stayed here with our two young kids. We had a king-size bed, and there was a pull-out sofa bed that our kids slept on. The hotel is only a few years old, so everything is sparkling and new--crisp white sheets, fluffy towels,... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear 111julie112, Thank you, thank you for such a wonderful review of the SpringHill Suites by Marriott Alexandria Old Town S.W. Our goal here is to provide best in class service and I am delighted that we did not disappoint. Please come back and visit with us soon. Best Regards, Danielle Marie Hood General Manager SpringHill Suites by Marriott Alexandria... More 

Denton, TX
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 21, 2015

The check-in process and the room were great overall but there has been a downside to our stay at Springhill Suites. My husband and I shared a room with our three teens. First day, we asked for extra towels and then purposely hung them up after use. When we came back late after DC touring all day, we only had... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Diannek, Thank you so very much for your patronage of the SpringHill Suites by Alexandria Old Town South West. I am so happy to hear that you thought the staff very friendly and had great compliments about our Staff service and Breakfast. However, I was disappointed that we did not get it right for you with the towel service.... More 

Palm Bay, Florida, United States
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

A very nicely run hotel! Excellent service! Shuttle times were amazing and drivers were very nice! Breakfast was the average stuff - waffles, eggs, sausage, etc. The hotel is in very nice condition and the rooms were good...King size bed with a pull out sofa bed. I would definitely recommend this location.

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Mark B, Thank you for your review of the SpringHill Suites by Marriott Old Town South West. It is delightful to hear that you enjoyed your stay and our rooms. They are indeed spacious and well appointed. Please come back and see us again soon. Best Regards, Danielle Marie Hood General Manager SpringHill Suites by Marriott Alexandria Old Town... More 

Middletown, New York
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed June 16, 2015

We came for a basketball tournament. The rooms were large and clean we were extremely happy. It doesn't have a pool but there is a waterpark 5 minutes away. I have nothing negative to say. I enjoyed my stay very much.

Was this review helpful? Yes
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Fortesfamily, Thank you for your review of the SpringHill Suites by Marriott Old Town South West. You are correct on both counts, we do not have a pool but there is an absolutely wonderful water park in walking distance of the hotel. We are so happy to hear that you enjoyed it. Have a wonderful summer! Best Regards, Danielle... More 

Kannapolis, North Carolina
Level Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2015

On a recent visit to Washington DC, we stayed at this hotel. It was clean, comfortable and quiet. The front desk and housekeeping staff were helpful and efficient, the breakfast adequate, and the free parking outstanding. Only a handful of restaurants are within walking distance (almost a mile walk over a steep hill) but the hotel also provides a free... More 

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SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Ernie and Dora H., Thank you for your review of the SpringHill Suites by Marriott Old Town South West. I am so delighted that you both enjoyed your time at the hotel. We are a very quiet location and that coupled with our close proximity to the metro makes us very desirable to families and business people alike. Thank... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 3, 2015

This is a great place to stay. Very clean, the workers are polite, and a decent breakfast. The wife and I stayed here for a week while seeing the sites in DC. It's a little unusual how it sits as the road you drive to it on goes along the back of the hotel. The room was cleaned great every... More 

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SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Tobytj2, Dear Tobytj2 Thank you for your review of the SpringHill Suites by Marriott Old Town South West. We appreciate all of your wonderful comments. I will most certainly share all of them with our Associates and we will especially recognize Barbara for a job well done. Have a wonderful day and please come and see us again soon.... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I have been staying at this hotel weekly since March 2015 due to a work assignment. The rooms are nice, clean and spacious and is it close to the DC Metro. Every staff member I have come in contact with has always been very professional and friendly including the complimentary shuttle drivers. I would definitely recommend this hotel whether business... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear MsDjReese804, Thank you so very much for writing a review of our hotel and thank you for your comments. I will certainly share them with our Associates. From all of us; we thank you for your patronage and it has been our delight to serve you. Best Regards, Danielle Hood General Manager More 

virginia beach
Level Contributor
104 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed June 1, 2015

i have stayed at this hotel numerous times when my wife and i come to the DC area for plays, ballgames, and when i work at the Pentagon. i was in town last week for work and noticed some changes that needs attention. i am a former platium elite member and now Gold member that i stay a lot at... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Michaelvirginiabeach, Thank you for taking the time to write a review of our location. First allow me to thank you for your loyalty to Marriott, we appreciate your patronage. I am so terribly sorry that you had to walk to the hotel in the heat and with your heavy bags. I will address this immediately with our shuttle drivers... More 

Honolulu, Hawaii
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great overall stay and great value!! Very friendly staff, clean and comfortable rooms (with mini refrigerator, coffee maker, and microwave oven), complimentary morning breakfast, complimentary in room wi-fi, plenty of free parking, close proximity to the Eisenhower Metro Station (has a large parking lot), and complimentary shuttle service to and from the Eisenhower Metro Station. Old Town Alexandria is adjacent... More 

Was this review helpful? Yes 1
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Greg K, Thank you for your review of the SpringHill Suites by Marriott Old Town South West. We are so pleased to read your comments and hope that you will consider us your hotel of choice should your travels bring you back to the Alexandria area in the future. Best regards, Danielle Marie Hood General Manager SpringHill Suites by... More 

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