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SpringHill Suites Alexandria Old Town Southwest

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2950 Eisenhower Avenue, Alexandria, VA 22314
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1 room 1 adult
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SpringHill Suites Alexandria Old Town Southwest
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374 Reviews from our TripAdvisor Community

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Wind Gap, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife's father unexpectedly passed way the night before I was to come for 4 days. I called hotels.com where I booked my stay and they called Eric the front desk manager. No stress/questions - received 100% refund. Very Grateful for the service that SpringHill Suites Alexandria Old Town Southwest did. They care about their customers and understand the passing... More 

Helpful?
Thank Kevin R
Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

My two sons and I traveled from Williamsburg Virginia to take part of a Boy Scout Merit Badge Jamboree that was sponsored by Colonial District. The price was a huge factor, however we were also looking for complimentary breakfast. This is our first trip to Alexandria so a woman traveling with two boys is nerve racking in so many ways.... More 

Helpful?
Thank Kimberly M
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Kimberly M, Thank you for taking the time to share your wonderful review about your recent stay at the SpringHill Suites Alexandria Old Town/Southwest. It is always so rewarding to read positive reviews from our guests! Thank you for telling us about the outstanding service Jonathan provided. He always strives to give his personal best and we feel very... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were visiting family in Alexandria and this was a wonderful location to do that and also enjoy the downtown area. If I intended to visit DC it would still have been a good location because it is so convenient to public transportation. The staff was friendly and helpful, the breakfast was quite extensive and the rooms were large and... More 

Helpful?
Thank Carole M W
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Carole M W, Thank you for the great review! We are delighted to read your feedback and we love knowing that your stay left you excited to return to stay with us again in the future! We will be looking forward to that opportunity. Regards, Carla Pacheco Operations Manager More 

Hartford, Connecticut
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights for MLK Weekend and very much enjoyed our stay. Staff was friendly and helpful and the room was spacious, well kept and comfortable. While it is relatively close to the Metro, they have a shuttle that will take you to the Metro, Restaurants and the head of King Street. Breakfast buffet was adequate though... More 

Helpful?
1 Thank WacoKidNV
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear WacoKidNV, Thank you for choosing the SpringHill Suites Alexandria Old Town/Southwest on your recent trip to the area. We appreciate your feedback regarding your stay and your acknowledgement that we have a friendly and helpful staff. We look forward to welcoming you back soon. Regards, Carla Pacheco Operations Manager More 

Whippany, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at SpringHill for 3 nights while visiting DC. It is convenient to go to DC by car or train (it's close to a metro station). The hotel is nice, everything seems new and in good conditions, the room is very confortable and the breakfast is better than average. It has a free covered parking garage with elevators to... More 

Helpful?
2 Thank nana_vecchi
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear nana_vecchi, Thank you for your feedback regarding your recent stay at the SpringHill Suites Alexandria Old Town/Southwest. We are happy to hear that you enjoyed our delicious breakfast buffet and that you found our suite comfortable. We look forward to welcoming you back in the near future. Regards, Carla Pacheco Operations Manager More 

Cuyahoga Falls, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My boyfriend and I stayed at this property for 3 nights while visiting DC. The property is only a few years old, is very clean and in excellent condition. Every member of the staff we came into contact with were very friendly and welcoming. Hotel is along the Metro line which makes getting to any of the DC sights very... More 

Helpful?
Thank Jrom1795
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Hello Joe, Thank you for taking the time to write a review after your stay with us at the SpringHill Suites Alexandria Old Town Southwest. I am happy to read that you found our hotel very clean and in excellent condition. I am also glad that you found our location convenient to the Metro station and Washington D.C. We strive... More 

Chesterfield, Virginia
Level Contributor
8 reviews
4 of 5 stars Reviewed January 8, 2016

Nice,comfortable and clean hotel. Quick and easy access to I95 and to Old Town Alexandria. We were here for a last minute trip to do some shopping on New Years Eve. The rate we got was great and the hotel was exactly what we needed. Even though we were close to the interstate the hotel was quiet and comfortable. The... More 

Helpful?
Thank JWWfob
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Hello JWWfob, Thank you for taking the time to write your review. I was delighted to read that you enjoyed many of the hotel's amenities and that you found our location convenient. Thank you for your feedback on our toaster and waffles in our breakfast buffet. We hope you choose to stay with us again when your travels bring you... More 

Lower 48
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 6, 2016

We discovered in the early evening that our heater was blowing cold air, with a very cold night coming up. We reported it to the desk clerk on our way to dinner. He said he would go up and see if he could get it going, and if he couldn't would offer us a new room. When we returned all... More 

Helpful?
1 Thank Tangible
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear Tangible, Thank you for taking the time to provide feedback relating to your recent experience at the SpringHill Suites Alexandria Old Town Southwest. On behalf of staff and management, I sincerely apologize that your stay with us was not as you expected. We take the comfort of our guests seriously and have implemented a new system so that our... More 

Glendora, California
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 5, 2016

Very clean, modern European like design, hot buffet breakfast included, covered parking with elevator from the garage to the rooms bypassing the lobby. Only issue was some noise from the trains. We had an early flight and breakfast wasn't offered until 6:30 so it was hard to take full advantage of it.

Helpful?
Thank debrick79
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear debrick79, Thank you very much for your review of your recent stay at the SpringHill Suites Alexandria Old Town Southwest. I am very happy to hear that you found our hotel very clean and enjoyed our complimentary amenities such as breakfast and parking. As far as the noise concerns,we are indeed a main road location and trains can be... More 

Lilburn
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

One of the reasons we picked this hotel was for the reasonable price that included free breakfast and free parking. Overall it was a great stay. First impressions were good - it was clean and well maintained. The lobby was clean and bright; the rooms were clean and spacious. Peter at the front desk was very nice; he was friendly,... More 

Helpful?
Thank mcuka
Carla P, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review

Dear mcuka, Thank you so much for taking the time to write your review. I was disappointed to hear you experienced some issues with cleanliness and that the breakfast buffet was not ready on time. I can assured you that this is not the level of service that we strive to provide to our guests and I apologize for any... More 

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