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SpringHill Suites Alexandria

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6065 Richmond Highway, Alexandria, VA 22303
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Best prices for: 1 room 1 guest
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323 Reviews from our TripAdvisor Community

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Traveler rating
    185
    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Alexandria
See the most recent reviews
Charlotte, North Carolina
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 12, 2013

looked for a nice place (marriott) that would accommodate 4 people, serve breakfast and be reasonably priced.. employees were very good.. friendly and helpful including front desk and shuttle driver. room was next to elevator and when i called the front desk to ask them to ask the family upstairs from us to ask their kids to stop jumping from... More 

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, Thank you for sharing your feedback. We are always excited to hear that our guests are pleased with the staff and genuinely appreciate your compliments. Spring Hill Suites values each guest and any concerns they may have as it allows the entire staff the opportunity to enhance the quality of service we offer. We apologize for the inconvenience... More 

Lawrenceville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2013

This particular hotel receives an excellent rating from our family. From the moment we arrived, everyone was very courteous, friendly, and helpful. It is hard to find great customer service and they had it here. Tori and Estela at the front desk provided service with a smile and did anything they could to help with our stay, it was done.... More 

Was this review helpful? Yes 1
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, We are so happy to hear that you enjoyed our modern decor suites and complimentary amenities. The staff here at Spring Hill Suites is always eager to assist any guest in anyway they can and we all appreciate your compliments. It is always exciting to find that are guests enjoyed their stay and would visit with us again.... More 

Chesterfield, VA
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 9, 2013

Stayed at this hotel on family trip to Washington DC. Despite being first given a room that had not yet been cleaned, we had a pleasant stay. Large room, free transportation to the Metro, good varied breakfast that appealed to children and adults. Would definitely stay here again

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed our suites and amenities and would like to sincerely apologize for the inconvenience you experienced upon your arrival. We are currently in the process of making improvements to enhance the quality of service we offer to each guest. Thank you for staying with us and... More 

Bucks County, Pennsylvania
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 8, 2013

Our room (Studio, 2 Queen, Sofa-bed) was spacious, clean and comfortable. There was a divider between the sitting area and the beds. There were five fluffy pillows on each bed. The sitting area had a fridge, coffee maker with one reg and one decaf packet, and a microwave. There are snacks, wine, soda and beer available for purchase in the... More 

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, Thank you for taking the time to share your feeback. Our modern decor, complimentary amenities and convenient location are just some of the perks we have to offer and are pleased that were able to enjoy a few. Please accept our apologies for any inconveniences you experienced during your stay as we are currently in the process of... More 

Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

Fred, one of the drivers of a van to transport guest to and from the Metro, was always on time to take and pick us up. He opened the doors, helped us with suitcases, really helpful. Fred gave us information about the area, how and where to purchase the Metro Pass-to make traveling around DC with out needing a car.... More 

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear that our staff was able to assist you in anything you may have needed and we take great pride in the lengths reached to provide our guests with the accomodations they desire. With the improvements we're in the process of making, the entire... More 

Albany, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 1, 2013

We stayed here 3/21 - 3/24. Convenient to the Metro station. Rooms, halls, reception area were all spotless. Free breakfast was always well stocked and clean. Front desk was always friendly and helpful. We will probably come back to DC again soon and this will be the place we will stay.

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Dear Guest, We are excited to learn that you will be staying with us again in the future. Thank you for all of your kind words in relation to our convenient location, modern decor, and complimentary amenities. We are looking forward to seeing you again at your next visit. Thank you for staying with us. More 

Wheaton, Illinois
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 29, 2013 via mobile

Arrived early evening after long day of driving. Room had air purifier running and window opened. Smelled like someone had smoked in the room. This was disappointing. Other than that, room was clean, bathroom showing age but clean and pool was fine. Breakfast was okay too.

Was this review helpful? Yes
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review

Sorry you were not satisfied with your stay. We had no intentions of renting the room you stayed in that evening but because you were sent from the courtyard we tryed to do our best to accommodate you as it was our last room available that evening. More 

Christiansburg, Virginia
1 review
5 of 5 stars Reviewed March 25, 2013

I just want to say how nice the hotel was. It was remarkably clean and wonderful staff. Estela, Audrey, and Tori were especially wonderful to us they made us feel over comfortable. The beds are to die for and the rooms are wonderful. ne of the nicest hotels ive been in and will be going back to stay when im... More 

Was this review helpful? Yes
rlutc300, Front Office Manager at SpringHill Suites Alexandria, responded to this review

We are so pleased you ejoyed your stay. We always stirive to be as hospitable as can be and we look forward to your next stay. More 

nj
Level Contributor
182 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed March 24, 2013

Wow. Huge. Space galore. Fridge. Microwave. Toilet/shower separate from sink. Only one TV!? It did swivel. Was adequate for a standard room, but not this oversized room. Would hace expected two set ups. Room 111 too close to pool - hallway smells of chlorine but did not penetrate to room. Check-in clerk seemed nervous and overwhelmed. First set of keys... More 

Was this review helpful? Yes
rlutc300, Front Office Manager at SpringHill Suites Alexandria, responded to this review

We were happy to hear you loved our suties and hope to see you again. also we would like to apologize for the strong chlorine smell this is something we will definitely look into. More 

Homer Glen, Il
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

Great choice for families who want to experience Washington DC without paying a big price. The rooms were large and the beds were comfortable. The breakfast was hot and plentiful with a variety of choices. We took advantage of the complimentary shuttle to the metro station. Our driver's were prompt and very informative. We were fortunate to have Fred as... More 

Was this review helpful? Yes 1
rlutc300, Front Office Manager at SpringHill Suites Alexandria, responded to this review

Thank you for your review. We are glad you had a pleasent stay. More 

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