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Hilton Alexandria Mark Center

3.5 of 5 5000 Seminary Road, Alexandria, VA 22311
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Hilton Alexandria Mark Center
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Hilton Alexandria Mark Center
Hilton Alexandria Mark Center
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738 reviews from our community

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    124
    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My husband is a Diamond member and we have stayed in many Hilton Brand hotels all over the US. We are at the hotel for 6 nights and are unhappy with the service. Room wasn't vacuumed when service is requested. On another morning, I couldn't get hold of housekeeping on the phone, so I went down to the Front Desk... More

Was this review helpful? Yes
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

Dear ferrah04 Thank you for taking the time to share your experience. My team and I are working very hard to provide all of our guests with the products and services that will allow us to exceed your expectations. Your comments indicate that you had an issue with housekeeping, for which I sincerely apologize. I have forwarded your comments to... More

California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice rooms at the Hilton Alexandria. We had a spacious room with a view of the Washington Monument and downtown DC. Hotel is older, but everything during our stay was very clean. Had a late night dinner in the hotel restaurant upon arrival and food and service was excellant! Definitely recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Anchorage, Alaska
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We travel frequently from Alaska to Alexandria to visit my parents who are in an assisted living home. It is a very stressful experience, however we have found the Hilton at Mark Center to be a great place to relax at the end of a long day. It's funny that we have had to travel 4,000 miles to find our... More

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Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I went to his 40th high school reunion here. There were 1,000 people in attendance. We took 5 rooms to accommodate everyone for a seated dinner. I was impressed with the food. The service was not the best, but the staff was very nice. We spent 2 nights in the hotel. The room was very comfortable and... More

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

Traveled Sep19-20. Had a wonderful time visiting! Everyone was extremely helpful and accommodating! Our initial room was not quite what we expected when we arrived however the Manager Mr. Rick Castro, accommodated us with a much better room with a beautiful view of the city, with breakfast included! The concierge team was awesome! Mr. Keith Wynn, was fantastic! His wealth... More

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Pueblo West, Co, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Retreat room with its balcony facing the pond was very refreshing and relaxing after a tiring day of sightseeing. The room was beautiful and quiet. It was superior over the Wyndham Hotels we stayed in on our trip.

Review collected in partnership with Hilton Hotels & Resorts

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Kansas City, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not my first or second choice of hotels. Great food and that is about it. The room I had reserved and was looking quite forward to having was then not available when I arrived. I was not given an upgrade or any perk for their mistake. Hospitality was not their number one priority.

Review collected in partnership with Hilton Hotels & Resorts

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Waltham, Massachusetts
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times. Usual OK...not this time. The TV system was not working...and had not been for almost a week. The bath tub "plug" was out and on the side of the tub, not allowing me to take a bath (which I needed considering the stressful day I had). I called the a manager several... More

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Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

Dear daksterinwaltham Thank you for taking the time to share your experience. I am sorry we were unable to provide you with the quality of amenities and service you expect during your recent stay. I do apologies that the pay for view movies were not working during your visit. .I am working with engineering to insure that all preventive maintenance... More

phlladelphia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The concierge desk was not always manned. The hotel location is isolated. They did not provide maps and menus to local hotels. They did not know details of the hotel shuttle. Restaurant staff was helpful, but lunch buffet ran out of food early and was not replaced for extended periods.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Boynton Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent, quiet, spacious and comfortable rooms in the main tower. First-rate service. Parking is a bit steep at $25. This hotel can be very busy with conventions but the energy is good. Breakfast at the restaurant is decent but the wait staff leaves a bit to be desired. Overall, highly recommended.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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