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All 49 Alexandria hotels

Residence Inn Alexandria Old Town South at Carlyle

3.0 of 5 Hotel   |   2345 Mill Road, Alexandria, VA 22314 (Eisenhower East)
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Residence Inn Alexandria Old Town South at Carlyle
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Ranked #9 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Julia G Sterling, Virginia
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294 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Sterling, Virginia
1 review
4 of 5 stars Reviewed 5 days ago NEW

My company hosted a group of 16 people from China for 2 weeks. The staff at this Residence Inn were very helpful from the very beginning. The sales office considered all my requests for the group and worked on a comfortable rate per room per night, as well as worked out a deal for me to keep my car in... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for providing us the opportunity to accommodate your group of 16 guests. We pride ourselves on providing the extra effort to earn business (such as the comfortable rate, and the extended parking you required). I am glad that you appreciated the service, and I am proud of my staff for their efforts. I look forward to... More

Gibsonia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Residence Inn in Old Town Alexandria for a long weekend. This hotel is very nice, clean, and the breakfast buffet was fresh every morning. Upon arrival, the check in process was smooth and the staff were friendly and extremely helpful. She answered all of our questions, provided maps, and explained how to... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for taking the time to provide me with such a great variety of feedback on my hotel. As smooth and extremely helpful the front desk was for you, I do regret that they were remiss in mentioning the easy few block walking access of many restaurant selections just a 5 minute walk from the hotel. Additionally, we do... More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I've spent the past several months at the Marriott and have nothing but good things to say about the facility, the staff, the food and the super location. Any minor issues that my wife and I had was immediately taken care of. We brought our dog, Cocoa, and she was welcomed and became the hit of the hotel. The hotel... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear RonE, thank you so much for all the kind words regarding your stay here at my hotel. It was a pleasure to have you, your wife, and Cocoa in her Royal Majesty chariot as residents here! As we are all sadden to see Cocoa depart soon, we are all glad that you still have some more remaining time to... More

San Lorenzo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is a great place to stay. The rooms are well maintained and very clean. The staff is very courteous and very polite. Their complimentary breakfast is well above the rest of the hotels near the area. Their dinner meals are the best! Compliments to the dinner chef! Overall a great place to stay. I will stay in their... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear EkortV, it is very satisfying to see a growing amount of travelers discovering our meal periods as the best in town! Particular since both our breakfast and our dinners are free. It’s just one of many ways that we build value that sets ourselves apart from the competition. I understand completely that you have a choice for your lodging... More

Roseville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Chose this hotel due to proximity of my daughters apartment. The location to the Eisenhower metro is great, an easy 2 block walk. I would jump on and off the metro at all times of the day and night. Felt safe at all times. The staff was exceptional! Every person I came across was polite, helpful and professional. Did not... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for writing such an “exceptional” review about my hotel. The pride I have of my staff grew larger as I read each line of your comments. We work very hard every day to achieve this effect on all of our guests, and to see that goal come to fruition is extremely rewarding. It also helps that we are... More

Stuart, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here with friends while visiting DC for a ladies weekend. DiDi, Pam and the entire staff were so friendly and helpful. Great location, easy walk to 2 Metro stations. We did take advantage of the free shuttle. The driver was very friendly and went out of his way to be sure we knew where we were going. Rooms were... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Dolores R, thank you very much for such a great array of compliments that you wrote about my hotel and staff. It is especially meaningful when specific names are mentioned. Our Chef does a fantastic job preparing her own secret recipes which puts our complimentary meal periods a cut above the rest of the hotels in the area. Coupling... More

California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've been in this hotel for a month now. From the moment I checked into the hotel, my experiences with the hotel staff were so great. The front desk personnel were so polite, helpful and respectful. Sade, Chelle and John were very professional when it comes to their job and at the same time they treat their customers like family.... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Jon M, thank you for the “outstanding” compliments you gave of my hotel and staff. I always get a tremendous amount of satisfaction learning that my customers have received the caliber of service as you just described. I am very proud of my team and I look forward to sharing with them your feedback. Once again thank you, and... More

Stafford, Virginia
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here on business due to the proximity to the metro stop. While I was somewhat concerned reading other reviews on this site, I found the hotel to be in a perfectly safe area (literally 1 block from the US Attorney and 2 blocks from the US Courthouse). The best metro option is the Yellow line, exiting at Eisenhower,... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for writing such a wide breadth of compliments regarding my hotel. I am glad to see we have shifted the paradigm of yet another traveler regarding the increasing awareness of the value we provide here. The Federal Courthouse just across the street, and the neighborhood is upscale, clean, and safe. We are also in terrific walking distance to... More

Richmond, Virginia
Top Contributor
120 reviews 120 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 15, 2014

I can't say enough good stuff about this hotel. It starts with their staff - I even remember their names - Cassandra and Pam - because they were so terrific. We got our room on a discount site. We were in town for the Art Festival. The price was very reasonable, so I wasn't expecting much. What a surprise. We... More

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for writing the “perfect” review! I am very proud of my staff for leaving you with such a great impression. In addition to our free internet and cookies, we also provide free breakfast daily and free dinner Monday through Thursday. It truly helps that we are also centrally located to popular destination spots that are in walking distance.... More

Tumwater, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 10, 2014

From the moment I began check-in, I knew this stay would be special. Sade, Cassandra & Pam, Front Desk Staff were extremely courteous and professional. They were so helpful and friendly. My room was great and the Manager's Meet & Greet was outstanding. Great location as well.

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Al P, you sure did get to know a lot of my staff’s names. I am very proud of my team for providing you with the courteous and professional service that you described, and the fact that they left a big enough impression on you to remember all of their names. I look forward to recognizing each and every... More

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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Eisenhower East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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