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Residence Inn Alexandria Old Town South at Carlyle

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2345 Mill Road, Alexandria, VA 22314
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1 room 1 adult
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Residence Inn Alexandria Old Town South at Carlyle
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389 Reviews from our TripAdvisor Community

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Voorburg, The Netherlands
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Really liked this hotel. The rooms are large and clean. Comfortable to stay and a pleasant area to sit and have breakfast and have a drink in the evening. Really appreciate the happy hour in the early evening - drinks and snacks are good. Convenient for work and a few restaurants nearby.

Helpful?
Thank Voorburg133
Boston, Massachusetts
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a nice find in a great location accessible to Duke Street, restaurants and walkable. Our room was on a higher level, very well appointed and livable. We were visiting our children over the holidays and could shop, cook and contribute to the holiday fixings from our fully functioning (albeit a bit small) kitchen. Whole Foods close by... More 

Helpful?
Thank capecodrev
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear capecodrev, how are things back in my old stomping grounds of the Cape! King Street is to us as Main Street is to Hyannis. Thank you for the excellent compliments and I’m glad that you enjoyed your stay. Next time you’re in town visiting the kids feel free to ask for me so we can discuss Cape Cod! More 

Hartford, Connecticut
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a very pleasant stay at the hotel. I would not rave about it, but it was very nice, and clean, although very modest for the price. The front desk staff was very helpful, although could have been a little bit more polite. If you need a wake up call - you might as well set up your own alarm.... More 

Helpful?
Thank traveler032982
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Traveler 032982, thank you for sharing with us about your pleasant and nice stay. Please accept my apologies regarding the wake up call. I have since fixed the wake up call system and its back to full working order. Once again thank you and we look forward to seeing you again when you return. More 

Holtwood, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow, we were very pleased with our stay, not to mention the price. I really didn't think I would ever use reasonable price in the same sentence I used Alexandria VA! We stayed there on Christmas Eve while visiting family. Room was very clean and comfortable. I can't say enough about the friendly, helpful staff. They allow dogs, but be... More 

Helpful?
1 Thank Susan R
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Susan R, I am glad you discovered the value of our hotel here in Alexandria! So many customers love our free breakfast, free evening social, and free high speed internet. Plus we are in such a great location close to the metro and popular destination spots. Thank you for the compliments and we look forward to seeing you again... More 

Maryland
2 reviews
2 of 5 stars Reviewed 5 weeks ago

The room itself was nice, clean, spacious. Check-in was fast. The problem is with their service. They were listed on First Night Alexandria celebrations website as a hotel that would be good to stay at for those folks engaging in New Years eve celebrations. This is the ONLY reason we booked this hotel. If you are an advertised hotel for... More 

Helpful?
Thank Samantha994
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Samantha994, thank you for taking the time to provide me with this very valuable feedback regarding your stay, however, more importantly please accept my profuse apologies for your experience. I have already begun to take measures to remedy all of the service issues you described. Thanks to you this teachable episode is being used as a catalyst to better... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

We stayed at this Residence Inn over the Christmas holiday to be with our son and his family. We fixed Christmas dinner in our suite for them and the staff including the manager James was wonderful. Marriott really gets customer service - thank you for making our stay so special!

Helpful?
Thank Quandmemes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Quandmemes, thank you for sharing your Christmas experience at our hotel. I am delighted that our staff delivered you such a good experience. Once again thank you and have a great New Years! More 

Washington, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

We had a room on the 8th floor for two nights on Thanksgiving weekend. My wife and I were happy by the Expedia deal. The bed was very comfortable and the quality of the room was in good shape. The open concept is making the overall space a bit bigger than the regular hotel room. Kitchenette has dishes and utensils,... More 

Helpful?
1 Thank Danny V
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Danny V, I am glad that you enjoyed our spacious room and fully equipped kitchen (all of our suites are equipped that way). It’s always great to hear when our guests appreciates the value we build with our complimentary free breakfast and super fast free internet service. I look forward to commending my staff for the friendly service they... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 9, 2015

On way to visit with family and waited to last minute to book. Found this one online. Centrally located, very clean, onsite and off site parking, walking distance to some restaurants and other amenities, very near the freeways; staff was very helpful. We had a suite and loved it. Offers a very good complimentary breakfast

Helpful?
1 Thank Herman T
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Herman T, thank you for sharing with us how you loved your suite. Your "quiet night" was brought to you by our state of the art sound proofing window treatments (where every night is a quiet night for all of our guests here at the Residence Inn Carlyle). So many people enjoy our central location and I am glad... More 

New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015

I travelled here on the 1st of December for a couple of days and I could say it was a good stay. The hotel was clean and the lobby was just recently renovated. Loved the breakfast selection and the tall guy working in the kitchen was so approachable and was always smiling. Too bad I forgot his name but all... More 

Helpful?
1 Thank Debbie M
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Debbie M, thank you for sharing your first impression, I am glad it was a good one! The tall guy is Victor and I will be sure to pass on your compliments to him. I am very proud of the entire team for being approachable and shining smiles that lead to your good experience. Once again thank you and... More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015

I booked this hotel through Expedia and got a good rate. Took the metro from Reagan National Airport and the nearest station to the hotel was just a few stops away. The front desk sent the shuttle to pick me up and in less than 3 minutes, I was already at the hotel! There was an event at the lobby... More 

Helpful?
1 Thank 723solotraveler
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear 723solotraveler, It is always great to hear when our customers appreciate the value that we provide. With our free drinks and food during our evening mix, free everyday breakfast, free WiFi, our oversize fitness center, and airport grade sound proofing windows it truly adds up to tremendous value. Our location is great too! Walking distance to two metro stops... More 

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