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All 49 Alexandria hotels

Residence Inn Alexandria Old Town South at Carlyle

3.0 of 5 Hotel   |   2345 Mill Road, Alexandria, VA 22314 (Eisenhower East)
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89%
Ranked #11 of 49 hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Sharkey D Philadelphia, Pennsylvania
  • Reviews (279)
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 4 days ago NEW

Absolutely enjoyed my stay at this establishment. From the moment I arrived, I felt welcomed and very comfortable. The staff was down to earth and even upgraded my room. This was my first time in the DC area but after getting the run down from friendly hotel patrons AND the staff, I was manuevering through the city like a champ.... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Sharkey D, thank you for the "Exceptional" review of my hotel and staff. I am especially pleased to learn that my other customers assisted in talking you into staying here by word of mouth. So many travelers enjoy our tremendous value of free breakfast, dinner, internet, and close distance to the metro station, and I am glad that you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was awesome with the exception of the receptionist who was not very friendly at all. I was greated with a barely audible "Hey" No, "How may I help you" or "What can I do for you today." She prejudged me based on my outfit, but when she saw me suited in my Doctorate cap and gown the next... More

Was this review helpful? Yes 1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Tamieka G, congratulations on your doctorate! Thank you for your very valuable feedback and the opportunity for me to make the necessary corrections to my staff’s greeting skills. Please accept my apologies for your encounter and my assurances that I will remedy that behavior immediately. I am grateful that the remainder of your stay was positive and I appreciate... More

Huntsville, Alabama
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

So about a year ago this hotel switched from being a corporate-owned hotel to being a franchise-hotel. Some of the team members that wanted to stay in the promotion and retirement system for Marriott corporate switched to work and/or manage at other Marriott hotels nearby. However, many of the staff stayed on to work with the franchise team. The new... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Anonymous196307, thank you very much for this wonderful praise of my hotel and my staff. I am particularly humbled for your compliments of me personally … you are very gracious … and I thank you kindly. The entire team of us here strive every day to deliver the experiences that you receive, and there is no greater satisfaction than... More

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms in this hotel are amazing. Full kitchens, great heating and ventilation system. The hotel is very close to the train tracks but the soundproofing is excellent so we could not hear any noise from outside or within the hotel. They offer complimentary breakfast every day and social nights Monday to Thursday. The location is perfect for visiting Washington... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for your amazing compliments regarding your experience at my property. We are extremely fortunate to be so centrally located to the train stations and popular destination spots. Our Chef works very hard to deliver the best breakfast and dinner meal periods in the area, and I will be certain to pass on your sentiments to her.... More

Chesapeake, Virginia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

THIS IS MY FAVORITE HOTEL IN DC - PERIOD!!!!!!! I love everything about this hotel, from location, to the service, the parking, all the way to the Manager's Social in the evenings. I'll start with the location, its right off of I-95 at the Telegraph/Eisenhower exit. The hotel sits in between the Yellow Line Eisenhower Metro Station and the Blue... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Wow! Thank you so much for such a fabulous review of my hotel and staff. Every single detail that you outlined is precisely the message we strive to deliver to every prospecting traveler that visits the Washington DC area, I couldn’t have phrased it any better myself. I am extremely proud of my staff for being as fantastic as you... More

Pacifica, California
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I come to Alexandria 3 times a year for work and typically stay at the Westin. Although the quality of the Westin seems to have gone down it definitely knows how to make you feel pampered. As a result, this review is definitely a comparison of my experiences at the Westin and here. The first thing I notice when I... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for your comparison of my hotel, I truly appreciate the valuable information that you have provided. We are currently in the process of increasing our internet bandwidth and look forward to offering all of our customers faster internet service in just one more week. In our everyday breakfast we have a wide variety of light non-processed foods such... More

Peckville, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I spent 4 nights at this hotel while visiting DC, The hotel staff are friendly and helpful, the rooms are clean and spacious, the hotel is super close to the Eisenhower Metro which takes you into DC, the metros are safe and very easy to use the hotel does offer shuttle service which we did use once... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for sharing your hotel stay, I am glad that you enjoyed our clean and spacious accommodations. People love our close walking distance to the metro and many of the other popular destination spots we are in walking distance to. Once again thank you and I look forward to seeing you again on your next visit. More

bay area, ca
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed with my experience at this Residence Inn. I think that the room lay out and kitchens in room are great for families, but the service and experience is not good for any regular traveler. I arrived late, around midnight. Went to the parking garage and pushed the entry button 3-4 times. no response. Had to back... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Calbearfan, thank you very much for taking the time to inform me about the experience you had at my hotel; and more importantly please accept my sincerest apologies for all of the short comings you encountered. I am particularly grateful to you because the information you have provided enables me the opportunity of obtaining knowledge so that I can... More

Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel about 42 days. I loved it! The Staff from top to bottom were excellent! I even joined in on a focus group to help improve the hotel. I felt safe and secure in the hotel night and day. Everyone was courteous and helpful! My room was comfortable and relaxing. I really enjoyed the use of... More

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for all of the great compliments you wrote about my hotel. I am extremely proud of my staff for delivering you the experience you encountered and I look forward to sharing with them your comments. I enjoyed speaking with you in the focus group and having you as a resident for such a long stay. Once... More

Taunton Ma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel through AAA and got a great package deal for three nights. It also included two one day passes on the Metro. There are two Metro stations within walking distance. Also included was free parking.Our room was 1515 a king bedroom Suite. The room was very clean, modern and comfortable for my family. The pull out sofa... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Omydarlen, thank you for your feedback regarding your stay at my hotel. I am filled with contrition about my shampoo cleaners entering your room and hope that you accept my apologies. The note you received under your door was designed to prevent this type of occurrence and I take full responsibility for the failure of the hand written name... More

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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Eisenhower East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 Business Hotel in Alexandria #10 Family Hotel in Alexandria #17 Romantic Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. ft. of meeting space, state-of-the-art fitness center, 24-hour market, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Thursday). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 
Number of rooms
181

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