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Residence Inn Alexandria Old Town South at Carlyle

Certificate of Excellence
3.0 of 5
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2345 Mill Road, Alexandria, VA 22314
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Residence Inn Alexandria Old Town South at Carlyle
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Ranked #9 of 50 Hotels in Alexandria
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Danma11 San Diego, California
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Level Contributor
251 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel with only a few downsides. Overall, we very much enjoyed our stay. Despite being on the "loud" side of the hotel as some have mentioned- we slept soundly through the night - but if you are so disturbed just ask to be away from the metro. Room was well appointed with a full size refrigerator and kitchenette, and... More 

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Danma11, I am glad that you enjoyed our well-appointed rooms, free shuttle van, and complimentary door to door grocery delivery service. Thank you for all of the great compliments. We are proud to have the lowest hotel parking rates in town and the only hotel located directly across the street from even lower priced parking … everybody just simply... More 

Grand Haven, MI
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

I am just going to have a dickens of a time extolling all the virtues associated with this hotel. In the first place it was a heck of a deal, in that we took advantage of a 'Stay Five - Pay For Four' deal. Beyond that, the staff were the most friendly, helpful and downright courteous I have had the... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you, Thank you, and more Thank you for such a glowing review of my hotel. I am very proud of my staff for delivering this exceptional high caliber of service to you. So many travelers love our excellent location of being in walking distance to the metro station and popular destination spots. I am glad that you enjoyed indulging... More 

Viera, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

On my recent stay at the Residence Inn, I had a knee injury occur during the first day of my stay. Hotel Staff did everything that they could (and more) to accommodate me and make everything easier for me. My injury necessitated a trip to the ER since I could not place any weight on that leg. Hotel staff provided... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Laurie K, It is with great pride that I read your post about how great and lovely my staff was with you, it is very nice of you to say so. It is precisely this type of guest interaction we strive to achieve every day and it is always very rewarding to learn when we are successful with it.... More 

Nashville, Tennessee, United States
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel via Expedia (for much less than front desk rate) and had a wonderful experience. The front desk staff was welcoming and friendly. The room was great. Only complaint was that the pull-out sofa had a terrible mattress...but you should expect that. The breakfast was probably the best I've seen (for a "free"/included breakfast). Parking is expensive... More 

Was this review helpful? Yes 1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Chad L, I am delighted to learn that you had a great stay and that my staff provided you with welcoming and friendly service. So many customers such as yourself love that we have the best free breakfast in town. We are also the best in the neighborhood with the lowest hotel parking rates and fastest free WiFi at... More 

Greensboro, North Carolina
Level Contributor
150 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All the room comforts one expects in a Marriott property are here--comfortable bed, clean room, free wifi, appropriate amenities. Staff members--especially Cory (General Manager), Elizabeth, and Juliana--are friendly, courteous, patient, and efficient: they create a warm, welcoming atmosphere. The lobby/seating area is open and inviting with various seating configurations. The buffet breakfast has a nice selection, including a very good... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Carolina Travelers2, it was absolutely wonderful to read about your experience at my hotel. We strive everyday to make this kind of impression on all of our guests, and I am very proud of my staff for delivering it to you. I look forward to sharing your compliments with all of the people you mentioned by name and to... More 

Canton, Michigan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

Apartment style Residence Inn with ok breakfast selection. Pros - nice and friendly staff, ok breakfast, good manager's reception, shuttle service within short radius, and wonderful gym. Cons - no pool, elevators can be slow at times, managers' reception limited to Monday - Wednesday evenings, windows do not open for ventilation especially when cooking.

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Jake F, Thank you for the compliments on my friendly staff and services. So many travelers love the value we build with our complimentary breakfast, evening social, high speed WIFI and 2 mile radius courtesy shuttle. I am glad that you enjoyed all of the amenities. Once again thank you and I look forward to seeing you next time... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

Great budget hotel as base for 4 day business trip to DC. Newish building, purpose designed. Good facilities ( I preferred the bar, compared to the sister hotel up the road which had the pool). Room was great and well equipped with full cooking and dining facilities for the long stayer - tho I did not require. Casual bar, very... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Nick B, I am delighted that your experience with us “hit the spot”! Our lobby bar was just recently newly constructed and it’s nice to see that our customers are enjoying it. It is also helpful that our facility is young and well equipped. Thank you very much for taking the time to share your experience with me and... More 

Canada
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 12, 2015

Stayed here for 3 nights so we could visit Washington. The room was great, very clean with a separate kitchen. The staff were friendly and very helpful. The only negative thing was the location which was in the business district so there wasn't much happening at night, we had to walk to the old town for the metro and for... More 

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear britman 20, thank you for the great compliments about my very clean rooms and friendly helpful staff. Our location here in beautiful Old Town Alexandria is so fabulous for both business and nightlife travelers that we're the closest hotel to the Hoffman Center nightlife area (it's just a one block walk! Or our free shuttle can be taken if... More 

1 review
5 of 5 stars Reviewed June 11, 2015

Worked out well for us. Separate rooms and kitchenette made a huge difference. Staff very accommodating and professional. Location is very convenient though it's in a business district, not the heart of old town, and pretty quiet at night.

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Jerry M, thank you for the “very nice” compliments regarding your experience at my hotel. We have such a great combination of value with our convenient location, accommodating staff, and full kitchens in every suite; and I am very glad you enjoyed them all. I look forward to passing on your compliments to my staff and thanks again for... More 

Philadelphia, Pennsylvania
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 2, 2015

Alexandria is a beautiful town and the historic old town district is a must visit if you are in DC area. This property is conveniently located close to old town (5 min drive). Rooms are nice and very comfortable. However, it looses a couple of stars since the check-in experience was not that great. We were told that their parking... More 

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Ratheesh P, thank you for sharing with me your feedback regarding your stay. While it is normal for many hotels to only offer offsite parking for all of their guests, we are fortunate enough to have the combination of both on premises parking and an ample capacity parking garage located just directly across the street. Guests simply love both... More 

Hotel Review Summarization

What travelers say

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  • King street(4)
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