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All 49 Alexandria hotels

Residence Inn Alexandria Old Town South at Carlyle

3.0 of 5 Hotel   |   2345 Mill Road, Alexandria, VA 22314 (Eisenhower East)
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Ranked #9 of 49 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
RBryson9 The Woodlands, Texas
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297 reviews from our community

Traveler rating
    176
    91
    23
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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The Woodlands, Texas
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

While not really in the heart of old Town, this hotel lies in what seems like the business district of Alexandria - a very nice and safe area. The services of the hotel were nice, especially the nightly shuttle rides to and from old down. The room was nice, and the staff were very accommodating. Would stay here again.

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1 review
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the Residence Inn from August 3rd to the 15th. During this stay my $400 headphones were taken from my nightstand. When I noticed they were missing I informed the front desk. I find it very disturbing that the hotel management claims a “formal” report was filed. What they failed to mention was that a man came to... More

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel since I was attending a USPTO course. My stay in this hotel was amazing, the staff is great, the complimentary breakfast was just perfect. I had a Studio, 1 King, Sofa bed room, the room was big, good decoration, king bed was amazing to sleep. full size kitchen, living room with sofa bed. If you... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for the “Great” comments regarding my hotel. I am delighted that my staff delivered you the amazing service that you described. We are very fortunate to have full size kitchens in all of our big rooms and I am glad that you enjoyed your stay. Thank you for recommend us and I look forward to seeing you again... More

Sterling, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

My company hosted a group of 16 people from China for 2 weeks. The staff at this Residence Inn were very helpful from the very beginning. The sales office considered all my requests for the group and worked on a comfortable rate per room per night, as well as worked out a deal for me to keep my car in... More

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for providing us the opportunity to accommodate your group of 16 guests. We pride ourselves on providing the extra effort to earn business (such as the comfortable rate, and the extended parking you required). I am glad that you appreciated the service, and I am proud of my staff for their efforts. I look forward to... More

Gibsonia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Residence Inn in Old Town Alexandria for a long weekend. This hotel is very nice, clean, and the breakfast buffet was fresh every morning. Upon arrival, the check in process was smooth and the staff were friendly and extremely helpful. She answered all of our questions, provided maps, and explained how to... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for taking the time to provide me with such a great variety of feedback on my hotel. As smooth and extremely helpful the front desk was for you, I do regret that they were remiss in mentioning the easy few block walking access of many restaurant selections just a 5 minute walk from the hotel. Additionally, we do... More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I've spent the past several months at the Marriott and have nothing but good things to say about the facility, the staff, the food and the super location. Any minor issues that my wife and I had was immediately taken care of. We brought our dog, Cocoa, and she was welcomed and became the hit of the hotel. The hotel... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear RonE, thank you so much for all the kind words regarding your stay here at my hotel. It was a pleasure to have you, your wife, and Cocoa in her Royal Majesty chariot as residents here! As we are all sadden to see Cocoa depart soon, we are all glad that you still have some more remaining time to... More

San Lorenzo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay. The rooms are well maintained and very clean. The staff is very courteous and very polite. Their complimentary breakfast is well above the rest of the hotels near the area. Their dinner meals are the best! Compliments to the dinner chef! Overall a great place to stay. I will stay in their... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear EkortV, it is very satisfying to see a growing amount of travelers discovering our meal periods as the best in town! Particular since both our breakfast and our dinners are free. It’s just one of many ways that we build value that sets ourselves apart from the competition. I understand completely that you have a choice for your lodging... More

Roseville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Chose this hotel due to proximity of my daughters apartment. The location to the Eisenhower metro is great, an easy 2 block walk. I would jump on and off the metro at all times of the day and night. Felt safe at all times. The staff was exceptional! Every person I came across was polite, helpful and professional. Did not... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for writing such an “exceptional” review about my hotel. The pride I have of my staff grew larger as I read each line of your comments. We work very hard every day to achieve this effect on all of our guests, and to see that goal come to fruition is extremely rewarding. It also helps that we are... More

Stuart, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here with friends while visiting DC for a ladies weekend. DiDi, Pam and the entire staff were so friendly and helpful. Great location, easy walk to 2 Metro stations. We did take advantage of the free shuttle. The driver was very friendly and went out of his way to be sure we knew where we were going. Rooms were... More

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Dolores R, thank you very much for such a great array of compliments that you wrote about my hotel and staff. It is especially meaningful when specific names are mentioned. Our Chef does a fantastic job preparing her own secret recipes which puts our complimentary meal periods a cut above the rest of the hotels in the area. Coupling... More

California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

I've been in this hotel for a month now. From the moment I checked into the hotel, my experiences with the hotel staff were so great. The front desk personnel were so polite, helpful and respectful. Sade, Chelle and John were very professional when it comes to their job and at the same time they treat their customers like family.... More

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Jon M, thank you for the “outstanding” compliments you gave of my hotel and staff. I always get a tremendous amount of satisfaction learning that my customers have received the caliber of service as you just described. I am very proud of my team and I look forward to sharing with them your feedback. Once again thank you, and... More

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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Eisenhower East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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