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Residence Inn Alexandria Old Town South at Carlyle

Certificate of Excellence
3.0 of 5
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2345 Mill Road, Alexandria, VA 22314
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Residence Inn Alexandria Old Town South at Carlyle
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Ranked #9 of 50 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
eews Long Island NY
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326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island NY
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on a spur of the moment trip to Old Town, Alexandria. Accommodations were spacious and comfortable. Service and staff friendly and helpful. complimentary breakfast was good , and choices were varied. free shuttle to King St, heart of Old Town.

Was this review helpful? Yes 1
Parker, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here before and thought the hotel was great, but in my recent visit I was blown away to see their new lobby. Was not expecting it and thought I was in the wrong hotel. Haha. They also added a bar that also serves food. Great hotel. Everything I need. Great location. Whatever is not walking distance is accessible... More 

Was this review helpful? Yes 4
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for the compliments of our newly renovated lobby and bar. So many guests are telling me the same thing and how much they love the new look. Our bar is very cool even if people just want to grab a nice bite when they’re hungry. I am glad that you like our new digs and thank... More 

Chesterfield, Virginia
Top Contributor
283 reviews 283 reviews
62 hotel reviews
231 helpful votes 231 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I teetered between an "average" rating and "very good" - but opted for the better rating based on the excellent and friendly staff. Location of the hotel is in a nice area - but for a "pleasure" trip - there is nothing in the immediate area! The hotel does have a shuttle that will take you anywhere within a 1.5... More 

Was this review helpful? Yes 1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear StevenVA, thank you for providing me with such important feedback regarding your stay. I will be sure to find the maintenance issues you referred to and have them repaired immediately. Thanks to you I can avoid inconveniencing a future a guest with this invaluable information you have provided me to enable me to improve. I am glad that my... More 

New Paltz, New York
Top Contributor
89 reviews 89 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a Friday and Saturday night. This property only offers king beds with pullout sofa's for additional people; sometimes difficult for families with teens. In other words, no rooms offer two doubles with adjoining suite. The adults went to one room, the teens to another - no door between the two suites. At reservations, we asked for high... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear SteveMHP, thank you for sharing the experience you had at my hotel. We pride ourselves on having the best breakfast in the neighborhood and also the lowest hotel parking prices. It is this kind of value building that attracts so many travelers to our hotel. It's also helpful that we are walking distance from the metro and many popular... More 

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

This was my 2nd stay at this Residence Inn for business. I found the experience to be absolutely wonderful. The staff are exceptional and incredibly accommodating. Room was clean and bright. Complimentary van made getting to/from the metro exceptionally easy. Top rate breakfast every morning. Couldn't ask for more. Highly recommend.

Was this review helpful? Yes 2
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear botroxy, thank you for such a wide array of wonderful adjectives you used to describe my staff. I am very proud of my entire team for delivering you such exceptional service and I look forward to sharing with them all of your compliments. I am sure that our Chef will enjoy hearing that her breakfast is top rate! Once... More 

Ardsley, PA
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 20, 2015

I just returned from a four night stay at the Residence Inn Alexandria Old Town South at Carlyle for a conference. The Residence Inn was the host hotel for the event. Arrival was a tad confusing as I didn't realize there was an intercom to be buzzed into the garage, all I saw was a closed gate and card swipe.... More 

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Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Steven R, thank you for the great review and the fantastic compliments. We pride ourselves on getting to know all of our residents by name and assisting them with the local area; I am glad that you got to experience our welcoming in that regard. We receive a lot of compliments regarding our sound proof window treatments, they truly... More 

Huntington, West Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

We rode the Amtrak train into Alexandria which led me to discover this hotel when planning our trip. The hotel is beautiful inside and out, and offered great service. The rooms were amazing and spacious with a great view of Alexandria. The hotel is in the middle of two Metro stations which was perfect for our trip. The area is... More 

Was this review helpful? Yes 1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear SA94H, thank you for sharing your experience at my hotel. Part of the beauty you experienced is the recently finished renovation that we just completed. We are very proud to have such a beautiful property and it certainly helps that we are so conveniently located near the metro. Once again thank you, and we are delighted that you discovered... More 

DFW
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 11, 2015

I picked this hotel because I was using Marriott points and it was priced where I could get more nights for less. We were visiting DC primarily and never did anything in Alexandria so we compromised location for cheaper prices and probably better accommodations. As long as you plan your trips into DC correctly, this hotel is a great choice.... More 

Was this review helpful? Yes 2
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear DFWMongoose, thank you for the wide variety of feedback you gave me regarding your stay here at my hotel. The special sound proof windows are truly remarkable of how well they keep the sounds out. I receive a tremendous amount of compliments regarding them. I am pleased to hear that you found my staff to be friendly and that... More 

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

To stay here was a delight. There are all the amenities of a Residence Inn and then there's the shuttle that takes you within a small radius of Alexandria Old Town. To have access to a clean & quiet hotel that has a "new" feeling ( it's only about 6 but new lobby, etc..) and be taken to your destination... More 

Was this review helpful? Yes 1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for the delightful compliments and raving reviews! I am truly humbled from reading your post. It certainly helps to be conveniently located to the metro, restaurants, and many other destination venues, however, for my staff to provide you with superb service gives me great pride. I very much look forward to sharing your feedback with my team and... More 

Las Cruces, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2015

This is a great hotel, It's really the best area to stay in the D.C. area - close to metro and there's plenty to see in the area. Of course, the room service is pricey. My stay was wonderful - everything was comfortable and clean.

Was this review helpful? Yes
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear steffsaint, thank you for your “lovely” comments regarding my hotel and staff. More and more people each day are discovering that our hotel is in the best area to stay in the DC area. In addition to being walking distance to the metro, we are also in walking distance to many popular destination spots too. Once again thank you,... More 

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