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Courtyard by Marriott Alexandria Old Town/Southwest

3.0 of 5 2700 Eisenhower Avenue, Alexandria, VA 22314
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Courtyard by Marriott Alexandria Old Town/Southwest
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Courtyard by Marriott Alexandria Old Town/Southwest
Courtyard by Marriott Alexandria Old Town/Southwest
Courtyard by Marriott Alexandria Old Town/Southwest
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266 reviews from our community

Traveler rating
    74
    113
    44
    19
    16
See reviews for
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77
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

I left my toiletry bag on the back door of the hotel bathroom. I called the hotel front desk and received a courteous and prompt response. Brian the night manager assured me I would receive a call from housekeeping the next morning. I did and a very honest maid found it and brought it to lost and found. They saved... More 

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed with a group of friends for a bachelors party. Hotel is reasonable and nothing is extremely bad or good. Staff was friendly and helpful. Whenever we ask question they were helping for our requests. It was a short stay but as i said nothing extreme!

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AJ R, Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Thank you for your feedback on your most recent visit. I am happy to hear that the staff was very helpful and friendly during your stay. We do strive to ensure that our guests have the best possible stay with us and always want them to feel like they are right at home. It would be great to here some... More 

Charleston, South Carolina
1 review
2 of 5 stars Reviewed November 19, 2014

Upon checking-in, I was greeted properly by the front desk agent. When he did greet me to check me into the hotel, his attitude was "cold". He showed no compassion or hospitality at this point. He was short and direct with me. I have worked in the hospitality industry for Marriott and Walt Disney World Resorts. Trust me, I understand... More 

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AJ R, Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Thank you for your feedback. It is very important to us to hear what you say to say about your trip and your stay with us here at the hotel. I do apologize that your stay was not what you had expected as our goal is to provide the best customer service experience during each stay. It disappoints me that... More 

washington dc
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 19, 2014

Functional hotel. good for business stayers i suppose. I was disappointed. The blanket on the bed is of the thin variety so I was cold and hot all night long because it's basically a sheet and I'm used to a duvet at other hotels. the airconditoining/heat is one of those old school in the wall units that cycles loudly on... More 

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Denver
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 11, 2014

Ok, so most of this hotel is the same as the hundreds of other cloned Courtyards. However, I was absolutely stunned by the water pressure in the shower. This may seem like a crazy thing to emphasize, but I have around 1400 hotel nights in my career - so I know hotel showers! Hell, this shower blew away any shower... More 

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Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014

We had a pleasant stay here for one night. The room was clean and up-dated, the staff were friendly and accommodating, and the hotel is located very close to major roads to get around easily. The only down side was finding a restaurant in the vicinity (all we could find was a pizza place), and it is not within walking... More 

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Brisbane, australia
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 2, 2014

everything was great! The location, the breakfast cafe, the small shop with food at the reception available for purchase! The location was a good drive to DC but that didn't matter as we had a car and free parking.

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mumbai
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

not the best maintained property but the rooms are clean. What they make up is in the service it's brilliant and all the staff is very accommodating and friendly. The shuttle service to the metro is nice and easy. Maybe better to stay at old town if u have the option else this should do

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AJ R, Operations Supervisor at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Dear Janakjanak, Thank you for providing us with feedback for your past stay. I am very glad to hear you had positive experience with our staff service and our team was helpful throughout your visit. I am also happy you got a chance to use our complimentary shuttle service to/from metro and nearby area that we provide for all of... More 

Pinehurst, North Carolina
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 20, 2014

I usually stay here when in the Northern VA area for business. The hotel is near the Eisenhower Metro stop making for easy access throughout the greater metro DC area. The hotel provides a shuttle to the Metro stop although in good weather the short walk is more than manageable. Breakfast, dinner and drinks are available if you choose (and... More 

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Seattle, Washington
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

I am here on business and really using the hotel as a place to do some work and sleep. Well, the front desk staff -- Jane and Katheryn -- are really fantastic! They are very helpful, friendly, and fun to talk to about the area and the hotel. It is a refreshing pleasure to meet these two desk clerks who... More 

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Additional Information about Courtyard by Marriott Alexandria Old Town/Southwest

Address: 2700 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Alexandria Old Town/Southwest 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Courtyard By Marriott Alexandria Hotel Alexandria
Courtyard Alexandria
Alexandria Courtyard
Alexandria Marriott
Hotel Style:
#23 Family Hotel in Alexandria

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