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Courtyard by Marriott Alexandria Old Town/Southwest

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2700 Eisenhower Avenue, Alexandria, VA 22314
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Free Internet + Breakfast
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Courtyard by Marriott Alexandria Old Town/Southwest
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Courtyard by Marriott Alexandria Old Town/Southwest
Courtyard by Marriott Alexandria Old Town/Southwest
Courtyard by Marriott Alexandria Old Town/Southwest
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275 reviews from our community

Traveler rating
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    45
    19
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeen, Maryland
Top Contributor
93 reviews 93 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This Courtyard is a little on the old side, therefore the rooms show the wear. It still remains comfortable and pretty clean. The staff members are friendly. The Bistro takes up quite a large area on the first floor. It is very comfortable and "homey", and offers a great Starbucks Caramel Macchiato. The hotel is close to the highway, and... More 

Was this review helpful? Yes 1
New York
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It met all my requirements for a hotel while travelling with family; it was clean, properly maintained and peaceful. The guest services were excellent and the staff were all quite friendly and professionally courteous. Conveniently, there was even a free shuttle service that took us to/from the Metro station. My only discouraging comment would be that the air conditioning was... More 

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I would like to recognize Kat for her outstanding customer service, friendliness, and making my stays here an outstanding experience. I have worked in the area and stayed at this hotel since 2012, and Kat is one of the main reasons I keep coming back. There are plenty of hotel options, but she always makes me feel welcome. Thanks!

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Harrisonburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you're looking for a quick, clean stay, this hotel would be ideal. You're at a short driving distance from the capital and other nearby locations. The staff was friendly and efficient. There was a mistake with a room charge on my receipt, and the receptionist fixed it quickly and made sure we weren't paying extra for it. I have... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2015

The rooms were clean but the only mirror in it was in the bathroom so if you have multiple women or young girls (makeup) it can be a little inconvenient. no fridge in room but free parking and free wi fi a plus. The location is great it is ten minutes from everything. National Harbor, DC, Old Town. The little... More 

Was this review helpful? Yes 1
Audrey S, Assistant General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Dear Debbie, Thank you for taking the time to review us on Tripadvisor. Based on similar comments we have received, during our upcoming renovation we will be adding refrigerators in all of our guest rooms. I am delighted to hear that you enjoyed our Bistro. During your next trip please be sure to request our complimentary shuttle service to area... More 

Royersford
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 22, 2015

Great service by the staff. Great location off of all major highways. Went for a get away weekend in DC and found this location to be accessible to most of the venues we attended. Would recommend for all kinds of travelers.

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Moorestown, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Was there for a volleyball tournament in Washington DC and the hotel could not have been better!!! The staff was outstanding and the customer service was awesome. I would suggest staying at this hotel the next time you visit the DC area!!

Was this review helpful? Yes 1
Audrey S, Assistant General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Greetings Eric l, Thank you for your feedback! I hope to welcome you again during your next trip to the area. Warmest Regards, AS More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 13, 2015

Stayed at this hotel and had to leave. If you are sensitive to air freshener you will not be happy. Stayed in metro DC Marriot also and the same problem. It is a hotel policy to spray the rooms, even my reserved hypoallergenic room.

Was this review helpful? Yes 1
AlexandriaCY, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Dear Sharon B, I appreciate your feedback. I sincerely apologize that you had to depart the hotel as a result. We will address the procedures with the housekeeping staff to ensure that this is addressed. Thank you More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 22, 2015

Hotel was in good location which was in an area not to far from Downtown Washington DC.The Metro is about a 2 Minute Drive or 5 minute Walking Distance. The lobby was your typical Marriott Courtyard. I was booked in a King Room however when I checked in I asked if they were any Complimentary Double Bed Rooms available.I was... More 

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Audrey S, Assistant General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review

Dear BKLYNSAGGI, Thank you for your feedback regarding your recent stay. I've shared your comments with our housekeeping department and can assure you we are committed to providing each guest with a room that exceeds their expectations. I am pleased to hear that Alexandra was able to assist with your billing needs. I look forward to welcoming you during your... More 

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 8, 2014

I left my toiletry bag on the back door of the hotel bathroom. I called the hotel front desk and received a courteous and prompt response. Brian the night manager assured me I would receive a call from housekeeping the next morning. I did and a very honest maid found it and brought it to lost and found. They saved... More 

Was this review helpful? Yes 2
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