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All 9 Abingdon hotels

Comfort Suites

2.5 of 5 Hotel   |   1093 Ole Berry Drive, I-81 exit 14, Abingdon, VA 24210
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72%
Ranked #4 of 9 hotels in Abingdon
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 9, 2014
tatertot78 Boone, North Carolina
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104 people have reviewed this hotel

Traveler rating
    51
    25
    8
    8
    12
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42
27
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Boone, North Carolina
1 review
5 of 5 stars Reviewed March 9, 2014

A great hotel all the way around. The customer service was A+. The front desk staff was so very accomidating to us. The room was very nice, clean & spacious. Beds were super soft and comfy. Quite possibly the most impressed I have been in a long time.

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Kate M, Director of Sales at Comfort Suites, responded to this review

Thank you for your kind words! Our goal is for all guests to feel like the Comfort Inn Abingdon is a home away from home! I am so glad that we have succeeded! We will be looking for you in the future, come back soon! More

Top Contributor
85 reviews 85 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 15, 2014

My entire family of four stayed for three days. Remodeled rooms, clean and good amenities for the price. Nice in door pool. Good staff that were responsible and capable. OK breakfast. I will stay here again on my next visit.

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Kate M, Director of Sales at Comfort Suites, responded to this review

Thank you for your kind review!! We are always happy to see our guests leave us happy and rested! We train our staff to make you feel like the Comfort Suites in Abingdon is a home away from home! Can't wait till you come back! More

Burlington, NC
Top Contributor
172 reviews 172 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed January 19, 2014

I've been coming to Abingdon, VA for decades, and have stayed at several motels - but this Comfort Suites was easily the best place I've ever stayed in this area. The location was easy to find - and near everything. This staff was polite and attentive. The room was clean, large, and modern. The bed slept great... and the hot... More

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Kate M, Director of Sales at Comfort Suites, responded to this review

Thank you so much for your kind review! I was so excited to see how happy you were about the hotel. We strive to make every guest feel just as you did when leaving the hotel and I am thrilled that we have succeeded! I will be looking for you next time you come through Abingdon. Thank you so much! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2013

I've stayed at this hotel several times over the years but the last couple times haven't been all that great. I'm really wondering if they are changing the sheets after each guest. I would always get doubles and one would look like someone has slept in it. Plus there would be hair all in the bed. The floors aren't vacuumed... More

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Kate M, Director of Sales at Comfort Suites, responded to this review

Thank you for your review. I am not exactly certain what is going on with your recent stays. We work hard to clean the rooms after every guest and I can guarantee that we change the sheets after each guest departs. I certainly hope that you will give us a chance in the future to win you over again like... More

Baltimore, Maryland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 20, 2013

This was the last hotel we booked on a 9 day cross country trip with our two adult kids. I reserved a 2 queen bed suite for 109.00 per night plus tax on Booking.com. When I arrived, they had our reservation, but told me the rate would be 129.00. Then when they saw we had 2 other people, they added... More

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Kate M, Director of Sales at Comfort Suites, responded to this review

I was terribly sorry to see that you were unhappy with your stay at our hotel. We strive to make all the guests feel as comfortable and "at home" as possible. Thank you for your review. All feedback is helpful. More

Tupelo, Mississippi
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2013

The motel was Very nice & we had a Great time in Abingdon. It was spacious, we were given a room on a ground floor, which was Great. TV was great, internet had one snafu & I got that corrected, breakfast area was nice. But . . . We were in a Handicap room, Bathroom had NO place to put... More

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Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

As a business traveler, I had to cancel a reservation at this Comfort Suites at the last minute due to a change of plans outside of my control. Since I was outside of the hotel's cancellation policy, my credit card was charged. I called the front desk and talked to Richard Frye, who was very professional and understanding, and had... More

Was this review helpful? Yes 1
Danville, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

On October 5th, my husband & I travelled to Marion, Virginia, to celebrate my mother's 90th birthday. We were looking forward to spending time with several other family members who also had reservations at Comfort Suites in Abingdon, Virginia. My husband who is diabetic checked his blood sugar level that evening & discovered it was dangerously high. He, of course,... More

Was this review helpful? Yes 1
Roanoke, Virginia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 30, 2013

I have to say that his was a nice hotel in a nice location. I was not overly impressed by the staff or the customer service (other than the lady working the morning I checked out). I was concerned by how the situation was handled when I went to the front desk to buy something from their market place. I... More

Was this review helpful? Yes 1
NC
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 7, 2013

We arrived earlier than the stated check-in time due to our bike ride being rained out. We asked about the possibility of checking in early- about an hour and half- and were allowed to as the room was ready. This was very much appreciated. The room was clean, the air conditioner worked well and the bed was comfy. There was... More

Was this review helpful? Yes 1

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Abingdon
Comfort Suites Abingdon
Abingdon Comfort Suites
Address: 1093 Ole Berry Drive, I-81 exit 14, Abingdon, VA 24210
Phone Number:
Location: United States > Virginia > Abingdon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Abingdon
#4 Business Hotel in Abingdon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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