After all of the positive reviews, I expected this property to be better. The rooms had a very strange smell, they did not seem to be cleaned well between stays (we stayed on night and then another 4 days later in the same rooms), the WiFi internet was slow, and the hot breakfast was horrible. Do not use MapQuest to... More

This has been our destination hotel for previous creeper trail excursions. Wife and I planned a getaway weekend for another trail ride. Due to medical issues, we were forced to cancel a few hours before arrival on our first night. Richard was very understanding and helpful in accommodating our cancellation. Highly recommend staying here. Michael

The room was spacious and clean. The free much-more-than-continental breakfast had a great selection, with hot items including waffles, eggs, bacon, and sausage biscuits, and more. I didn't experience any noise problems on my particular date. The pillows were a nuisance – these strange, mini, half-size things that made it difficult to sleep. I would suggest a new supplier of... More

We stayed at this Comfort Suites as a stopover point between Maryland and Nashville. Weary from a long drive down 81S, we easily found this property. The directions were very good on the website--look for the bank on the corner and take a turn. Couldn't be easier. The lobby was clean and welcoming. The desk staff were ALL warm and... More

My family and I were really looking forward to our trip to Abingdon but unfortunately at the last minute we were unable to go.Richard made our dissappointment a little easier to deal with by refunding our money. We usually spend our nights out of town at Comfort suites if possible. Good rates clean and they usually have a nice pool... More

This was our first time staying at this Comfort Inn Suites and we found it to be very comfortable and clean. We had a King Suite, which included a microwave and fridge. Very nice accommodations for the price. The staff was very friendly and extremely helpful.

I made a reservation at this hotel as part of a business trip last week. Early the morning of the day I was scheduled to arrive, My wife called saying she was at the ER. She needed emergency surgery. I immediately headed back to west Tennessee. I called the Choice Hotels 1-800 number to cancel the reservation. They sent me... More

Positives: the room was very large. the place was clean. the desk guy was cordial. It's only a short drive to the Peppermill restaurant, which is really good. The breakfast included eggs, sausage, hash browns, and biscuits and gravy all at the same time. Usually you get three out of four, not all four. We appreciated that. Negatives: "Ole Berry... More

I've stayed here before and this hotel is excellent. I made reservations for this weekend (May 3-4) for an event at the local college a long time ago, but had to cancel at the last minute. Richard made the cancellation process amazingly smooth and totally hassle free. I'm a business owner and a big proponent of good customer service...and his... More