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Quality Inn & Suites

2.0 of 5 930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
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Certificate of Excellence 2014
Quality Inn & Suites
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Quality Inn & Suites
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105 reviews from our community

Traveler rating
    46
    35
    9
    5
    10
See reviews for
29
32
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kentucky
Top Contributor
127 reviews 127 reviews
17 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Let's get the worst out of the way quickly. On our suite, the bathroom door and suite door opened into the same space, which was sometimes awkward. Also, the bath had no fan, so the mirror fogged up during showers, to be polite. If faults that small are going to influence where you stay, stop reading now. The good points... More 

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Texarkana, Arkansas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hannah, the woman at the front desk, was fantastic! We checked in at the same time a "birthday party" was starting in the banquet room. That party getting loud and spilling out into the lobby! Hannah changed our room to a quiet floor well away from the party, quickly herded the party goers back to the banquet room, kept order... More 

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review. Hannah, is one of our biggest assets at our front desk. We will pass the compliment for taking care of you and your party. Again, thank you for writing a review of our facility. General Manager More 

Chesterfield, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Another wonderful stay at this gem in picturesque Abingdon. I arrived and was checked in faster then most any other place I have ever stayed at. My colleagues and I find this one of the cleanest places to rest and recuperate in the area. From the front desk to the housekeeping staff, everyone makes you feel at home and their... More 

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review. Glad you enjoyed your stay with us, and hope to see you again. We always encourage our guests to give us feedback good or bad; therefore, we can improve on various areas. Again, thank you for the review. General Manager More 

Bethesda, Maryland
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to Emory and Henry College and I 81 but no highway noise friendly staff and discount for EHC alums. Close to Barter Theatre and two museums plus quaint downtown area good free breakfast Martha Washington Inn is nearby also St. Thomas Episcopal church is nearby as are several others including the Emory UMC at the college

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review. I agree with you assessment and our location is great. We are nearby everything, and our breakfast includes a variety of items. Again, thank you for writing a review. General Manager More 

Endicott, New York, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were very spacious and clean. The hotel staff were very accommodating when we asked for a room on an upper floor so we didn't hear any noise from guest above. The breakfast was nice with many hot and cold choices. Our only issue was the carpeting in the hallway that was not laid correctly and had several large... More 

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VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review. Glad to hear you did enjoy your stay. I apologize for the carpet in the hallways. I agree with you and the carpet does need to be properly installed. The contractor that installed the carpet glued the carpet down, which means we can't stretch it out and is... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 29, 2014

We went to the creeper bike trail and stayed in Abingdon and we enjoyed our stay at the hotel. The staff at front desk was very helpful and polite. The breakfast was great they had a large selection of everything. I would definitely stay there again. The rooms were very clean.

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review for our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tasha Hargroves Sales Manager Quality... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2014

Two seniors stayed one Sunday night in October, 2014. This Quality Inn was $20 less expensive than neighboring similar others ($86 + tax) and was terrific. Judging from the amount of rolled old and new carpeting in the stairwells, there is ongoing renovation, which by now is very well along but suggests this Inn has improved tremendously in recent months.... More 

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to write a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General Manager More 

Sulphur, Louisiana
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 8, 2014

We stayed two nights and really enjoyed it. Good location near the interstate, near a nice Cracker Barrel, and the price was very reasonable. Located near the Virginia creeper trail. The rooms were clean and the breakfast was large and fresh. Very good job. Plan on staying here again when back in town.

Was this review helpful? Yes 1
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General Manager More 

New Castle, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 2, 2014

Hotel itself very nice, breakfast plentiful. Stayed 4 nights for Bristol NASCAR weekend - paid inflated rates. But discovered blood spots on bottom sheet at end of the bed the morning of our departure, one being the size of a dime, several other smaller ones. DISGUSTING!!! Contacted front desk & requested manager come to room; no one ever came. Complained... More 

Was this review helpful? Yes 4
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We actually took a look at your room, and we did not see anything that you have described. You stayed for 4 nights; however, you complained at check out. After you checked out we inspected the room, and we did not... More 

Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 27, 2014

When we initially checked in, all was fine. 7 of us were staying here, 2 in one room, and 3 in the other with one of my colleagues on a cot. When she called to request a cot, they said "it will be $10 and you have to come get it yourself".... so she did. Pillows were half size pillows...why?... More 

Was this review helpful? Yes 2
VA293, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for the review. It was race weekend, but glad to hear you won't be back. It was difficult with all your demands, and the AC units have been moved. Good Luck Director of Sales More 

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Additional Information about Quality Inn & Suites

Address: 930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
Phone Number:
Location: United States > Virginia > Abingdon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 75
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Also Known As:
Quality Hotel Abingdon
Quality Inn And Suites
Quality Inn Abingdon
Abingdon Quality Inn

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