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Quality Inn & Suites

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930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
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1 room 1 guest
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127 Reviews from our TripAdvisor Community

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Traveler rating
    53
    41
    12
    8
    13
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37
41
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (28)
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2 reviews
1 of 5 stars Reviewed 6 days ago NEW

We stayed there on a race weekend. The door malfunctioned so we were moved after 2 hours to another room in the middle of the night. The room had a hole in the ceiling and was full of mold. Management refused to make it right. Dont waste your money

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We tried everything to satisfy you, but you were just... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Quality Inn during our trip to Abingdon. The staff was nice, and the room was clean. The beds were comfortable, but there were water stains on the wall and ceiling. There were a couple of work crews in the parking lot getting ready to renovate some of the rooms. I will stay at this hotel again.

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of the hotel regarding your recent stay at our hotel. We are having work crews come in and repair our walls. We are trying to get everything done this year; however, the new furniture along with the new carpet put us in a delay. Your feedback... More 

Knoxville, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is not easy traveling with your mother in law, but when she is 92 that is a full time job! We planed a 4th of July get away to Abingdon, to take her to the Barter Theater for 2 nights of fun! Upon arriving at the Quality Inn the maintenance crew was painting the front of the building..seeing w... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of our facility. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Kodak, Tennessee
Level Contributor
8 reviews
5 of 5 stars Reviewed July 26, 2015

We visited Abingdon for the weekend to enjoy a play at the Barter Theatre. Our suite was large, the bed was extremely comfortable and the shower was great. Breakfast was good; particularly the eggs and waffles. Would be nice to have the time for breakfast extended to 10am.

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of our facility. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Arkansas
Level Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 17, 2015

Great place to stop for the night on the way through town, good front desk staff, actually ran into friends from home, Good breakfast selection, quick back on the road, Rooms with odd numbers are on the side away from the interstate

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of the hotel regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see... More 

Aberdeen, Maryland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2015

My husband and I stopped in Abingdon, Virginia on our way to Tennessee. We randomly chose this hotel, located right off I-81. We were pleasantly surprised at how nice it was. The room was very clean and the bed was extremely comfortable, More so than some of the more expensive hotels we have stayed in, Good breakfast too! Overall, very... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of the hotel regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see... More 

Morgantown, West Virginia
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 9, 2015

The hotel is a great place to stay while visiting Abingdon and surrounding areas. It is close to downtown with easy access to Interstate 81. The room is very large with a nice sitting area and (our room) King size bed. The room was clean, there were ample towels and the beds were comfortable. We found the staff to be... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of the hotel regarding your recent stay at our hotel. We will pass this along to our staff. I think those personal touches can mean so much. Glad to hear you enjoyed your room and your stay. Your feedback is very important to us and we... More 

Christiansburg, Virginia
Level Contributor
409 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed July 9, 2015

we frequently visit The Barter Theatre in Abingdon and have stayed at several other hotels. This time we decided to try a new place. Very nice property, easy to locate from the Interstate. Easy check in using our QI membership card. The room was large enough for my wife, daughter and 6 year old granddaughter and me. Best breakfast if... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review on behalf of the hotel regarding your recent stay at our hotel. I agree with you that our breakfast does have a lot of items. In addition, we are working on our WIFI. I also agree that there are many great places to eat near the hotel as... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

We were in the area for the Emory and Henry orientation so it was a quick stay. The staff was friendly and the rooms were clean and comfortable. We were running late so we did not eat breakfast at the hotel but it sure looked and smelled wonderful. We will stay again for other Emory and Henry events. The hallway... More 

Was this review helpful? Yes
VA293, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. The smoking rooms are on fourth floor towards the end of the hallway. We will put you on a different floor the next time we see you. Hope next time you will... More 

Asheville, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015

This is one of the better Quality Inns in the Choice Hotel chain. It is conveniently located off the I-81 with Downtown and the start of the Creeper Trail both a couple of miles away on Hwy 58 which the hotel is on. This same road can take you to Damascus, the city at the halfway point of the Creeper... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More 

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