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Quality Inn & Suites

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930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
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Quality Inn & Suites
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119 Reviews from our TripAdvisor Community

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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (28)
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2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the area for the Emory and Henry orientation so it was a quick stay. The staff was friendly and the rooms were clean and comfortable. We were running late so we did not eat breakfast at the hotel but it sure looked and smelled wonderful. We will stay again for other Emory and Henry events. The hallway... More 

Was this review helpful? Yes
VA293, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. The smoking rooms are on fourth floor towards the end of the hallway. We will put you on a different floor the next time we see you. Hope next time you will... More 

Asheville, North Carolina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the better Quality Inns in the Choice Hotel chain. It is conveniently located off the I-81 with Downtown and the start of the Creeper Trail both a couple of miles away on Hwy 58 which the hotel is on. This same road can take you to Damascus, the city at the halfway point of the Creeper... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More 

South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk person Billy was the most kind and helpful person we met all weekend. If we could give him a 5 star rating himself we would. Our stay was pleasant and the hotel is close to the trail as well as the theater downtown. The room was clean and the hall quiet. We will stay here again. Once... More 

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. Billy is a great asset to us, and was also glad to hear he could accommodate you. Your feedback is very important to us and we can assure you that we will... More 

Knoxville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great night's sleep. We were allowed to check in early. Friendly Staff. Great breakfast. Hotel was crowded and the staff did a fine job handling the crowd. Convenient location near downtown Abingdon, Damascan and the interstate.

Was this review helpful? Yes
VA293, Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More 

Waterville, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Room was very clean. Twin Beds had six pillows each. Three soft and three hard for each bed. Beds were clean. New bath room and free coffee 24 hours each day in the lobby. Check in was fast. I would stay here again any time. Quality Inn & Suites 930 E Main Street Abingdon, VA 24210 Bud

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hannah... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 26, 2015

My husband and I stay at this hotel for the 2nd time during Trail Days. The first stay, which was last year was great. This stay was a lot different. First things first, our room was hot upon entering it so we turned the air on. Come to find out, the air was broken and so was our ice machine... More 

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Our A/C units usually do not tend to break down; however, the best option was to move rooms. I understand that moving rooms can be difficult, and at times we do not have rooms to move. We will compensate for your... More 

Comstock Park
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 23, 2015

This was very nice, newish, plush, clean. We had a large room w/2 queen beds, large bathroom, & all the usual amenities - wifi, fridge, microwave, etc. What i really like & see far too little was the automatic opening door from the drive up area into the lobby. All hotels should have this. It's an easy off/on from the... More 

Was this review helpful? Yes 1
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hannah... More 

Lancaster, Pennsylvania
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

Had traveled all day and because of VT graduation could not find a hotel that had vacancies. We finally got to Abingdon and they welcomed us with open arms. The rooms were very comfortable and clean, staff very friendly and had a great breakfast in the morning.

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hannah... More 

Capron
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

We only stayed for one night but the breakfast was great and the towels were soft and clean. Also there is a huddle house next door which was convenient for a late dinner. I would definitely stay here again.

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hannah... More 

Maine
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 17, 2015

The staff was nice but while leaning over I noticed the ring under the toilet seat was nasty. It was black. Looks like the maids have not cleaned it in 6 months. Was disgusting. Then my roommate went into the bathroom upon returning from dinner and screamed as a roach ran across her foot. I wish I have taken a... More 

Was this review helpful? Yes 1
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We have not had any issues with roaches; in addition, we do have a pest control company that comes in weekly. We actually ended up inspecting the room and deep cleaning; however, we tend disagree with your assessment of the room.... More 

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