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All 9 Abingdon hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
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76%
Ranked #6 of 9 hotels in Abingdon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
William T Glen Allen, Virginia
  • Overview
  • Reviews (96)
  • Photos (33)
  • Location
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  • Room tips (14)
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96 people have reviewed this hotel

Traveler rating
    40
    33
    9
    5
    9
See reviews for
26
29
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

When we initially checked in, all was fine. 7 of us were staying here, 2 in one room, and 3 in the other with one of my colleagues on a cot. When she called to request a cot, they said "it will be $10 and you have to come get it yourself".... so she did. Pillows were half size pillows...why?... More

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Glen Allen, Virginia
Top Contributor
50 reviews 50 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Great city...hotel was great, breakfast was great and plenty and bed slept like home! WiFi poor in room 312, had a problem with there being soap in men bathroom off the lobby near breakfast area, reported at check in at 4pm still none at 8am next day.

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for the review. Your feedback is important to us. We have reset our routers, and the WIFI issue should be fixed now. In addition, we are in the process of remodeling and the soap dispenser in the public bathroom is on order. Hard to find that particular model; therefore, our other solution was just to replace... More

Ashburn, Va
Top Contributor
52 reviews 52 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a group with multiple rooms for an over-night during a multi-day bicycle tour, and our clients commented similarly to our thoughts - Lobby sitting area with TV and fireplace surrounding that felt like a nice living room, and clean, spacious rooms. I had in-room coffee, which was nice. The front desk staff (Mackenzie) was pleasant and helpful,... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad to hear your group tour had a wonderful experience. Hope to see you again. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an... More

San Diego, California
Top Contributor
55 reviews 55 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The final room was OK; comfortable enough, OK towels, breakfast, etc., although the carpet was a little stained. I say final room, because the first one was unready (bed undone, used towels, etc.). I had to go back down to the desk for another room. The second room was still occupied (thankfully empty when we walked in with our key)... More

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VA293, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. The rooms should have been ready; however, it was a busy weekend and we are also in the process of training our new employees. I am glad to hear the third was at least ready and clean. Your satisfaction is important to us... More

Hickory, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I am enjoy staying at this Quality Inn. It is clean minus some stains on the carpet. The beds are very comfortable. The breakfast is very good. The location is very convenient. The Virginia Creeper Trail is very close for biking, running or walking. The customer service is a hit or miss but it is never negative. I will visit... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General Manager More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 26, 2014

Just spent 5 nights in this hotel. The first thing I noticed was the VERY stained carpet in the room; a poor first impression of a lack of cleanliness. It wasn't just one small stain, but large stains that covered much of the room between the bathroom, fridge, and into the living area. The next morning I got ready to... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More

Alexandria, Virginia, United States
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed here for several days over the 4th of July weekend. Our room was clean, the beds were comfortable the pillows perfect. We enjoyed our stay and I will repeat like so many other posts, the breakfast was delicious, the selection of breakfast foods and variety was better than any I've seen anywhere. Come early, before 8:30am to get... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General... More

Trussville, Alabama
Top Contributor
68 reviews 68 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here on the beginning of our trip and liked it so much that we came back and stayed here again on the end of the trip. It's very clean and the staff were all friendly. Breakfast was good and no bugs. The lobby is a lot nicer than I expected, maybe we should consider Quality Inns more often.... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General... More

Hedgesville, West Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed just one night here while traveling through on 81. Was impressed by breakfast-sausage gravy and biscuits, bacon, sausage, waffle maker, and other standard breakfast fare. Better than most. Not a ton of seating but we were early so we were fine. Only cons: old style comforters which should be replaced with white duvets. No exhaust fan in bathroom. Kids... More

Was this review helpful? Yes
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! General... More

virginia
Top Contributor
96 reviews 96 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed June 26, 2014

I pulled up all the information over the internet and decided on this hotel. I was traveling with another family (both of us have each have a very young child) so we decided to call to make reservations so we could ask if we could get adjoining rooms. The lady over the phone said "well, you never know, we do... More

Was this review helpful? Yes 1
VA293, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

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Additional Information about Quality Inn & Suites

Address: 930 E Main Street, I-81 & Highway 58, Abingdon, VA 24210
Phone Number:
Location: United States > Virginia > Abingdon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Abingdon
Quality Inn And Suites
Quality Inn Abingdon
Abingdon Quality Inn

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Inn & Suites hotel is ideally located off Interstate 81, just two miles from the Virginia Creeper National Recreation Trail. This Abingdon hotel is convenient to many area attractions and businesses,including Emory & Henry College, Abingdon Cinemall and Johnston Memorial Hospital. ... more   less 
Number of rooms
75

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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