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Holiday Inn Express Abingdon

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940 E Main St, Abingdon, VA 24210
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1 room 1 guest
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Holiday Inn Express Abingdon
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225 Reviews from our TripAdvisor Community

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Traveler rating
    135
    63
    18
    6
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (225)
  • Mar-May only
    (37)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (29)
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Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

The rooms have been recently remodeled, look nice and are comfortable. AC is a little loud. Pet area is well lit and bags are always stocked. Bridget was super helpful and friendly. Close to plenty of restaurants and only a short drive to Damascus for biking fun. It is hard to find nice pet friendly places to stay that don't... More 

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Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Bridget was great right off the start and so helpful. It got better when I had a request to fix a window while I was out for 30 min and...it was fixed when I got back. Sounds simple but I stay at a lot of places and this is not common. Then Mia was AWESOME! My crew and I got... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 weeks ago

The service at the front desk was fine. The room was a bit smaller than most Expresses I have stayed in. The bathroom was on the smaller size as well. I was on the second floor in the front overlooking the pool. Road noise was not an issue, even though the road was not far away. The mattresses in room... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your feedback and review of our hotel. We use all feedback to try to improve and enhance our guest experience. I do apologize for any issue or inconvenience you experienced while staying with us. We will definitely look into that issue and again, thank you for letting us know. We want each and every guest to enjoy... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice an clean, Danny at the front desk went above and beyond from the moment I walked in the front door till I left in the morning. I was given a great deal on the rate, then when I was looking at flyers for things to do in the area Danny printed up an awesome idea for... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you so much for taking the time to review our hotel and for the wonderful compliments as well. It is our goal to provide the clean and comfortable rooms and the best in customer service. We are so happy you enjoyed your stay and thank you for choosing our hotel. We look forward to your return when in the... More 

Lexington, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

IHG inadvertently booked us for 2 room for one night instead of 1 room, 2 nights. The customer relations manager, Danny Owens, took care of the problem with a smile and upgraded our room to a jacuzzi suite for our trouble. After being told this was a wonderful surprise for our anniversary, we woke up the next morning to a... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your recent review and feedback of our hotel. We realize that sometimes mistakes do happen when making reservations. We want to make sure that each guest reservation is correct and will do our best to make sure of just that !! Whether for an anniversary trip and just an overnight stay, we want every guest to know... More 

Bogota, New Jersey
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a great front desk person. I came off the interstate after being caught for almost two and half hours in almost dead stopped traffic. The gentleman at the front desk was the greatest. He made my day change from bad to good. We usually don't stay at Holiday Inn Express. But we were very pleased with this... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for taking the time to review our hotel. Traffic certainly at times can be a real pain but we want to always welcome you in to relax and be able to enjoy yourself. Our staff does such a great job in preparing the rooms. We're glad you were able to enjoy our Express Start Breakfast as well. It... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I rolled in around 930PM and had my dog with me. The staff couldn't have been nicer, they give me a King room and gave me extra blankets for my dog. When I have a long drive to TX again I will be sure to stop, thank you guys. The rooms were very spacious, clean, and comfortable.

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your review. We're so happy that you were able to enjoy our southern hospitality !! Our guests always come first and our excellent staff does a great job in preparing the rooms. We always strive to provide the best for our guests !! Thank you for staying with us and we hope you'll return when in the... More 

Lumsden, New Zealand
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 29, 2015

Well run, clean, helpful, in a good location. Stayed for free with IHG membership and was treated very well. Typical HIE breakfast - nothing fancy, just good fuel to start the day. Would stay again even if paying!

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your feed back and review of our hotel. We are all very pleased that you enjoyed your stay. Thank you also for your patronage as a IHG Rewards Member. We certainly appreciate and value all our guests. We look forward to you staying with us again and thank you for choosing the Holiday Inn Express, Abingdon, Va.... More 

Washington DC, District of Columbia
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 27, 2015

Danny Owen was on the front desk when I walked in on a Thursday night with no reservation. I asked for the $150 rate I had seen on Trip Advisor. He did me one better - only $140 and upgraded us to the Jacuzzi room because he only had 3 rooms left. He was so welcoming and kind. He gave... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your review and for the kind words as well. We value all our guests and appreciate your review and feedback. You are definitely spot on about the cinnamon rolls. They are the best !! We're glad you enjoyed your stay and we hope you'll return when ever you are in the area !! Thanks for choosing us... More 

1 review
5 of 5 stars Reviewed July 26, 2015

My husband and I have stayed in the jacuzzi room twice now for a night away. The rooms are large, clean and very comfortable. Guest Relations Manager Danny Owen who checked us in is friendly, professional and makes you feel at home. Their hot breakfast has something for everyone. All staff we encountered went out of their way to make... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you, Aimee B, for taking time to review our hotel. We appreciate the compliments of our staff and we're glad you were able to enjoy the Express Start Breakfast. It indeed has something for everyone, including some new healthy options as well. Thanks for staying with us and we'll see you again next time !! Danny W. Owen Guest... More 

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