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Holiday Inn Express Abingdon

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940 E Main St, Abingdon, VA 24210
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Holiday Inn Express Abingdon
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Holiday Inn Express Abingdon
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199 reviews from our community

Traveler rating
    115
    58
    17
    6
    3
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48
65
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice clean clean room with everything I needed. Entire staff was friendly. Breakfast was better than average. Negative aspect would be the mattresses are too old: borderline acceptable in my opinion. I could feel the springs.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The service was impeccable. I ran into a minor noise issue in my room, and Danny set me up in a really great, quiet room. Thank you Holiday Inn Express! PS - I've stayed here for the exact same work trip for 4 years now, and each time has been consistently great.

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Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I needed a quick place to stay for a short visit to Emory and Henry college. The hotel was clean, staff friendly, and coffee was good!!! He exterior of the building is less than desirable and the view out our window looked to be a good place for shady activity. But the stay was very nice. No... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for the review of our hotel and for staying with us. We are conveniently located to Emory and Henry College and to many local area attractions as well. We appreciate each and every guest and want each to have an enjoyable stay with us. We thank you again for your feedback. It is very important to us as... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was an exceptional stay.Donny at front desk (danny? Sorry!) And Lance were awesome. Extremely accommodating and kind. Food, room, computer, extras.breakfast was stellar. Delicious fresh and good service.

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your recent review of our hotel. We are all so pleased that you enjoyed your stay and were delighted by the title of your review, "Absolutely Perfect". We want each and every guest to share that same experience while staying with us. We appreciate all our guests and value your comments and feedback. Thank you for choosing... More 

Lenoir City, Tennessee
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 16, 2015

We stayed 2 nights to be near family in Abingdon. The staff was so courteous and quick to make sure we had everything we needed. The beds are very comfortable and the room is clean, Breakfast is very good with a large selection of items, Danny at the front desk was exceptional as well as the lady in the dining... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

We would like to thank you for taking the time to share your experience at our hotel. We strive to make sure all our guests feel welcome and at home while staying with us. We are also convenient to many local attractions and lots of great area dining as well. Again, thank you for the wonderful comments and we look... More 

Roanoke, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Very comfortable and economical. The staff were friendly and helpful. The location is convenient to the Barter Theater and we had a package that included the room and admission tickets which was a great deal.

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for the recent review. As always, our goal is to provide clean and comfortable rooms and the best in customer service. The Barter Theatre is just one of the many local attractions in our area. We are also convenient to some great local dining as well. Thank you for choosing our hotel and we look forward to seeing... More 

New Kent, Virginia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 11, 2015

My hubby and I travel quite a bit. On this trip, I booked a hotel in Greensboro, NC through Hotwire, as well as the Holiday Inn Express Abdingdon. Our express at the Holiday Inn Express was just ok. On the positive side, the mattress and pillows were very comfortable, as was the room in general. The bathroom was stocked with... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for the recent review and for your feedback as it is valuable to us to continue to provide the very best in comfort and service. We value each and every guest - whether booked direct or through a third party site. We would like to apologize for any disturbance or inconvenience you may have encountered. We have been... More 

Bluefield, West Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

I stayed 3 nights at this HIE in early January. The room was clean more than adequate for my stay. The location is convenient to the interstate and there are several restaurants within only a few miles. The staff there is what made my stay exceptional. The front desk staff were very professional and courteous, always offering assistance or a... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your recent review of our hotel. We also wish to thank you for the nice comments regarding your stay. Whether for for a business trip or just a simple get-away, we want to always provide a each guest with a comfortable and welcoming stay. We thank you so much for staying with us and look forward to... More 

Malvern, Pennsylvania
Top Contributor
164 reviews 164 reviews
15 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed January 30, 2015

This is a fine hotel which needs some updating. The room was clean ( which is really all I care about), the check in was quick and the staff was knowledgeable. The lady at breakfast was especially gracious, greeting everyone and making sure each person had what he/she wanted. I thought this place was a little pricey, but, as I... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your feedback and for taking the time to write a review. We are currently in the process of updating all of our bathrooms with beautiful new floor tile as well as updates in other areas as well. As always, we're happy to provide the cleanest rooms and the best in customer service for all our guests. Thanks... More 

Manassas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2015

We stayed here Jan. 24-25 2015. The staff was very friendly and nice. The gentleman who checked us in on Friday night, Danny Owens I believe was his name, was great. He informed us of everything from the fresh coffee and fruit that was 24 hours to a wake up call if needed. We settled into our awesome room, which... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you so much for reviewing our hotel. We want each guest to have an enjoyable stay. Our housekeeping staff does an excellent job in preparing the rooms to ensure just that. We're glad that you were able to also enjoy our great Express Start Breakfast. The pancake machine is a wonderful addition and the pancakes are awesome !! Thank... More 

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