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Holiday Inn Express Abingdon

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940 E Main St, Abingdon, VA 24210
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Holiday Inn Express Abingdon
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207 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Mountain Rest, SC
Top Contributor
54 reviews 54 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Right off the interstate so it is very convenient but not a scenic location. The hotel appeared new. If it was not, it has been so well maintained that one would think it is new. Staff was very friendly and helpful. I did not use the pool but it looked very inviting and larger than most hotel pools. Breakfast had... More 

Was this review helpful? Yes
Woking, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great experience. Modern hotel with good room facilities - including a fridge and microwave - NO safe though. Receptions staff (Danny in particular) very helpful - some good local restaurants. Breakfast unhurried and well provisioned. Everyone made you feel welcome. Recommended

Was this review helpful? Yes 1
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you so much for taking the time to review our hotel and thank you for the "extra star" as well !! Our goal is to always provide our guests with clean and comfortable rooms, a great Express Start Breakfast, and the best in customer service. Thank you for choosing our hotel and we would look forward to having you... More 

Asheville, North Carolina
Top Contributor
67 reviews 67 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife an d I have stayed at Several Holiday Inn Express hotels, but this has been the best overall. The customer service was outstanding. The ladies serving the breakfast area, the room clerks, all were super friendly. Very accommodating. The room was spacious, clean and comfortable. Good location and reasonably priced. We will go back again.

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for taking the time to share your experience in a review. We are definitely pleased to know that you had an enjoyable stay with us and that you consider us "the overall best" Express that you've stayed at.. We strive to be the best we can be and we appreciate all our guests. Thank you for choosing our... More 

Tennessee
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure to stay overnight at the Holiday Inn Express in Abingdon. It was one of the best Holiday Inns i have stayed at. The rooms were nice and spacious and the hotel staff was very accommodating. I usually do not eat the continental breakfast at hotels because i am almost always disappointed. However, it was not the... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you, Andrea D, for taking the time to write a review of our hotel. We are so pleased that you found everything to your liking, including our Express Start Breakfast. It now has many new healthy options to choose from. Our convenient location gives easy access to the highway as well as to our local downtown area with great... More 

Plymouth Meeting, Pennsylvania, Usa
Top Contributor
98 reviews 98 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 25, 2015

We used this as a stopping point on the way to Nashville to meet family. We arrived to a terrific welcome and great recommendation for dinner from Larry at the front desk. He had the perfect personality and patience that exuded southern hospitality and made us feel very much at home. Our room was clean and comfortable and we had... More 

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Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

We thank you so much for the wonderful review and for choosing our hotel. We're all about that southern hospitality here at the Holiday Inn Express, Abingdon. We care about and value each and every guest and want each to share the same great experience while staying with us. I'm glad you were able to enjoy our local area dining... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

The room was spacious and clean. The breakfast was very good. Easy drive to Abingdon and Damascus. Check-in was a bit slow but the staff person was very friendly and welcoming. Definitely recommend when visiting the area.

Was this review helpful? Yes 1
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your recent review of our hotel. We are definitely conveniently located for many great area attractions such as the Barter Theatre and the Virginia Creeper Trail, just to name a few. We also have many wonderful local dining establishments in the area as well. Thanks for staying with us and for the recommendation as well. We hope... More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed May 18, 2015

Very positive and enjoyable stay! The attitude and helpfulness of the personnel, from the front desk to the people running the breakfast area, were major pluses of our stay. They cared about us as guests, and they cared about and showed an interest in the local area. Great dinner recommendations by the desk clerk! Then in the mornings the lady... More 

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you, Bill A, for taking the time to review our hotel. Yes, we do care about and value all our guests and we are so pleased that you had a enjoyable stay with us. I will pass along your wonderful comments to the entire staff. Thank you for choosing us and we hope to see you again soon !!... More 

New York City, New York
1 review
5 of 5 stars Reviewed May 1, 2015

I stayed here on a work trip and had a few unexpected needs arise. Things could've been very stressful, but the staff went out of their way to help—or find help for us. They were friendly and incredibly accommodating. Wonderful stay!

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your recent review. We are so pleased that you had an "amazing stay". We realize that things can sometimes get a little stressful while traveling and we are most definitely willing and available to assist with our guests needs. We value all our guests and desire that each one have an enjoyable stay. Thank you for choosing... More 

Raleigh, North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

Nice clean clean room with everything I needed. Entire staff was friendly. Breakfast was better than average. Negative aspect would be the mattresses are too old: borderline acceptable in my opinion. I could feel the springs.

Was this review helpful? Yes 1
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are glad you were able to enjoy our Express Start Breakfast as well. It's an excellent way to begin the day. We hope you will visit us... More 

1 review
5 of 5 stars Reviewed April 19, 2015

The service was impeccable. I ran into a minor noise issue in my room, and Danny set me up in a really great, quiet room. Thank you Holiday Inn Express! PS - I've stayed here for the exact same work trip for 4 years now, and each time has been consistently great.

Was this review helpful? Yes
Danny O, Guest Relations Manager at Holiday Inn Express Abingdon, responded to this review

Thank you for your review of our hotel. Your feedback is always important to us and we are so pleased that you enjoyed your stay. Thank you for choosing us and we most certainly look forward to having you stay with us again on your next trip to the area. More 

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