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All 9 Abingdon hotels

Comfort Inn

2.0 of 5 Hotel   |   170 Jonesboro Rd., Abingdon, VA 24210
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Ranked #7 of 9 Hotels in Abingdon
A recent review
4 of 5 stars reviewed 3 days ago
Thomas S Martinsburg, West Virginia
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99 reviews from our community

Traveler rating
    25
    37
    19
    13
    5
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31
34
4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Martinsburg, West Virginia
Top Contributor
58 reviews 58 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice non-smoking hotel with very clean rooms. Friendly front desk staff switched my room the the 2nd floor to first upon hearing my request for a luggage cart (although they do have an elevator.) Location is excellent with many restaurants very close by. Be sure to visit The Tavern on E. Main Street... said to be the oldest bar in... More

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Burke, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this hotel has some mixed reviews we were more than satisfied with everything. The front desk was helpful and cheerful both upon checking in and checking out. The room was clean and the bed was comfortable. The choice of pillows (firm or soft) is a nice touch and something that is offered at Choice hotels. The hotel appears to... More

Was this review helpful? Yes 1
Southport, North Carolina
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 22, 2014

Great value...comfortable room, very clean and up to date furnishings. The bathroom was well designed but a bit small. Convenient to the area sites. The pool area is lovely. They even served a cookie in the afternoon. What more could we ask?

Was this review helpful? Yes 1
Kate M, Guest Relations Manager at Comfort Inn, responded to this review

We were so glad to see that you were pleased with the room, location, and service that we provided! We hope that you come back soon and visit again! More

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 19, 2014

I booked my hotel room for a spur of the moment overnight trip. Using a pre-paid credit card that I keep just for internet booking. I learned the hard way not to use my major cards for internet bookings. Made sure there were sufficient funds on the card . Drove 3 1/2 hours with our grandchildren we arrived our grandchildren... More

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Kate M, Guest Relations Manager at Comfort Inn, responded to this review

We apologize that you were unsatisfied with the check in process. We do need to have a form of payment before you can be checked in. We are sorry that you never got to get a good nights rest in one of our comfortable newly update rooms. Your feedback has been helpful in coaching to strive for excellence in the... More

Virginia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2014

We stayed 2 nights at this average, but adequate hotel. The price was right and the rooms were clean, roomy, (king room), bathroom was clean and roomy enough for 2 people. I have no complaints. We were a group with 3 rooms, everyone agreed, for this area, this location is perfect. We needed to access the interstate one evening and... More

Was this review helpful? Yes 1
Kate M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review! We were glad to see that you overall enjoyed the hotel. I am not certain if when you were here you we had the potatoes on the breakfast bar, but if not we have added them! I hope you will come back soon and give them a taste! More

NC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

Although the rooms were clean and modern, the property was definitely dated. One of my top requirements is ample wifi, and this location was the worse. I was not able to use the internet the entire duration of my two day stay. It would connect for a minute or less before failing to load pages...very frustrating! The breakfast area had... More

Was this review helpful? Yes 3
Kate M, Guest Relations Manager at Comfort Inn, responded to this review

We were so glad to see that you received a good nights rest and enjoyed our nice clean rooms. However, we did hate to see that you were not happy with the internet. We do hope you give us another chance to provide you with exceptional service all around. More

Hot Springs Village, Arkansas
Top Contributor
59 reviews 59 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 14, 2014

We selected this hotel to use our points and it served purpose of an overnight stay while travelling. Luckily, saw in other reviews that hotel had no elevator so we requested and got room on 1st. floor. Room was clean and comfortable. Bath was small but sufficient. Breakfast was typical for Comfort Inn and ok. Construction was going on and... More

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Kate M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review! We are glad that you overall enjoyed your stay. We were so glad that you mentioned the elevator! That construction you saw going on was to have one installed! Hope you come back soon to take a ride in it yourself! More

Signal Mountain, Tennessee
Top Contributor
210 reviews 210 reviews
89 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed April 28, 2014

The Comfort Inn is located adjacent to Exit 14 off I-81 near Abingdon, VA amidst gas stations and fast food. The hotel has inside corridors and shows signs of some recent renovation, although I think it's been there a while. Front desk service is excellent and the rooms fully adequate. Breakfast in the morning is all that you would expect.... More

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comfortinn_abingdon, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review! We were glad to see that you were pleased with the property. We do our best to offer the basics and keep things simple. I did notice that you mentioned the elevator, we are in the process of installing an elevator so by the time you return with us, it should be fully installed. Come... More

Kentucky
Top Contributor
125 reviews 125 reviews
16 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 26, 2014

This motel is the first one off I-81 at exit 14 in Abingdon. The staff was very friendly and polite, and the facility, while undergoing renovation, was clean and comfortable. I have only a couple of suggestions. If a large bathroom is important to you, pass by. The restroom was too small for two people to move by at one... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2014

The only reason I'm not giving it a 5 is that the double beds are full size not quien size and for 2 big adults would've been uncomfortable. Otherwise, it was great. Stopped the for 1 night on our way South. Front desk staff was very helpful and knowledgeable. There was a lightning out on a lamp that was fixed... More

Was this review helpful? Yes
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your kind review! We are thrilled that you liked the hotel and hope you come back to see us soon! More

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Additional Information about Comfort Inn

Address: 170 Jonesboro Rd., Abingdon, VA 24210
Phone Number:
Location: United States > Virginia > Abingdon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Hotel Abingdon
Comfort Inn Abingdon
Abingdon Comfort Inn

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