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All 187 Austin hotels

Renaissance Austin Hotel

4.0 of 5 Hotel   |   9721 Arboretum Blvd, Austin, TX 78759
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Ranked #60 of 187 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 28, 2013
MrsDasch Gatesville, TX
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473 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Austin Hotel
See the most recent reviews
Gatesville, TX
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2013

They have completed a renovation on this hotel, but it still didn't look like a 4 star hotel to me. It is nice, but I'm glad I didn't pay 4 star prices. I got it on priceline. The rooms are nice, beds are very comfortable with great linens and superbly comfortable mattresses. We went to the bar to get a... More

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Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2013

I stay at this hotel yearly for a conference and, for the first time, visited Austin with my 7-year-old daughter for a relaxing weekend. When I walked in the lobby, I was pleasantly surprised by the modern feel of the hotel. There was construction happening when I was there last summer, but I had no idea they were completely renovating... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Greetings from Austin! Thank you again for such a great review post from your recent Austin visit! We are so glad that you had such a great experience and fun discoveries with your daughter. I wanted to check back with you and check on her and make sure was doing well. I'm sure she is ready for a fun summer... More

McLean, Virginia
Top Contributor
75 reviews 75 reviews
59 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed May 24, 2013

This is my first stay at this property since they (almost) completed their top to bottom renovation. The oversized rooms are re-done to the updated Renaissance standard with a lot of Texas flair added in for good measure. The check-in service was fantastic and the general manager took time to welcome me to the property. The rooms are very new,... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you so much for staying with us on your visit to Austin! We love our hotel and city. Our recent renovations have received tremendous reviews. This summer we are adding a spectacular outdoor large deck on our 2nd level with awesome fire pits, unique comfy furniture, lighting designs and it will definitely be a signature fabulous Austin setting. You... More

Lubbock, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2013

I stay at the Renaissance every year and was pleasantly surprised when I walked into my room and found the nice updates. The rooms have always been clean, the bed was very comfortable. The staff are friendly and the location is convenient to restaurants and shopping.

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your nice compliments from your recent stay! We indeed have just completed a $12.5 million dollar renovation on all of our guest rooms, lobby, grand ballroom and high speed internet upgrades. I hope to be able to personally meet you when you return to Austin for a visit. Thank you again for taking the time to share... More

Cary, NC
Top Contributor
240 reviews 240 reviews
34 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed May 19, 2013

Spent 2 nights here last week while in Austin on business. The hotel is built around a large atrium, so there can be some noise from that. However, I have no complaints about my stay. Fairly typical room for this price range. The A/C worked great, which is important in Texas. The bathroom has a combined shower/tub, which is not... More

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

Stayed at the Renaissance Austin last week. Only a few minutes from downtown and convenient to high-end shopping at The Arboretum and Domain. The hotel is the second largest in Austin, but you don't get lost in the shuffle.....the service is outstanding. It's just been renovated and the rooms have plenty of amenities and are beautiful. Good food in the... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for you great posting regarding your recent stay at the Renaissance Austin. Our team of ambassadors love the hotel, the city and our company which is always a great formula for a general manager. We want to be a great reflection of our city and recent renovation work is designed to feel Pure Austin. We are grateful that... More

Kitchener
Top Contributor
62 reviews 62 reviews
54 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

We stayed at this hotel for four nights in May while attending a conference. We arrived late and check in was a breeze. They assigned us a room on the 6th floor that overlooked the courtyard. The courtyard is the focal point inside the hotel with rooms on all levels surrounding it. Only one side actually has rooms that look... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you so much for your kind remarks regarding our hotel! It is a true pleasure to be the general manager at this beautiful property. I am glad you enjoyed your stay and I hope to personally welcome you upon your return to Austin. Our ambassadors love the city, the company and the hotel; which makes for a really fun... More

Hamilton, Bermuda
Top Contributor
61 reviews 61 reviews
14 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed May 9, 2013

Overall - First of all, I need to explain the title and the rating: the staff there were definitely friendly and try to be helpful, and the amenities were all generally good; nothing was excellent which is why the 4-star rating. As for the title, Austin is currently in a state of rapid growth and you can definitely see this... More

Was this review helpful? Yes 1
Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for staying with us this past week. On behalf of our team at the Renaissance Austin, we always are grateful for our guest feedback for those that take time out of their busy schedules to share it with us. All feedback helps us get better as we strive to be Austin's best. I have already shared your feedback... More

Colorado Rockies
Top Contributor
126 reviews 126 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed 3 nights for a conference. Lovely hotel. No complaints. Comfortable room/beds. Good buffet breakfast. Ate in restaurant one night - Great food, but overpriced for what you got. I really did enjoy my 3 fish tacos.

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

We so appreciate you taking the time to share your nice note about your recent stay at our hotel! I always love to hear from our guests and really enjoy hearing about a guest new discovery of our property. We too love our location and its a great deal of fun coming to work in this beautiful setting. I hope... More

mexico
2 reviews
5 of 5 stars Reviewed May 3, 2013

I recently stayed at the renaissance hotel for two nights I got a very low rate on one of the discount agencies. normally when I book at those savings Im treated like a second class person, but not here they treated me like I was the best customer they ever had. I have ben in the business for 32 years... More

Was this review helpful? Yes
Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you very much for your kind compliments regarding your recent stay. Our ambassadors love to go the extra mile for our guests and I believe that is because they genuinely have the spirit to serve and pridefully love our hotel. I hope to personally meet you upon your return to Austin. Thank you for taking the time to share... More

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Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
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Also Known As:
Austin Renaissance

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