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All 187 Austin hotels

Renaissance Austin Hotel

4.0 of 5 Hotel   |   9721 Arboretum Blvd, Austin, TX 78759
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Ranked #60 of 187 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 16, 2014
Dianne W Sugar Land, Texas
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473 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Austin Hotel
See the most recent reviews
Allen, Texas
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I determined by reading other reviews that this hotel would be great for our anniversary stay but just to make sure I was going to be comfortable I upgraded to the signature suite, not to mention I found a cheaper rate online and it was not honored but changed to match!! Wow how insulting you find the hotel a cheaper... More

Was this review helpful? Yes 1
Rob G, General Manager at Renaissance Austin Hotel, responded to this review

I appreciate you taking the time to share your recent experience while staying with us. I can assure you that this is certainly not the quality or cleanliness that we strive to provide to all our guests. I hope you will accept my sincerest apologies for the effect this had on your anniversary weekend. I have shared your comments with... More

Sugar Land, Texas
Top Contributor
83 reviews 83 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 16, 2014

This is my favorite hotel in Austin. While it is not located in downtown, it is only about a 15 minute drive. The hotel has a beautiful lobby, large convention center, good restaurant and bar surrounded by a forest of trees and walking paths. It is next to plenty of shops and restaurants.

Was this review helpful? Yes 1
Boston, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2014

This hotel is beautiful and clean! The hotel bar and staff is friendly. The rooms are spacious and the bed is very comfortable. I come to this hotel once a year for a conference and I am never disappointed. The location is also great you can walk around to shops and restaurants. The staff is always friendly.

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Elgin, TX
Reviewer
3 reviews 3 reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

I had the opportunity to stay here after an event for their new deck. First off, let me say the new deck is amazing. What I had to go through before and after the event totally made it not worth it though! I did wait til the last minute to make the reservation at the special rate. My fault. I... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your experience from your recent stay with us. I am pleased to read that your experience on our new outdoor deck was delightful and do hope that we will get to welcome you back again. I apologize for the issues that you encountered during your time with us. I trust that you... More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 8, 2014

Extremely clean facility. Room was immaculate. Not that practical if you want to go out in downtown Austin, but if you are working in/visiting the Arboretum area, it's your best option. Room service was high quality but a little expensive. Internet will cost you, which is a drawback. Staff were extremely professional and helpful.

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San Jose
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

I was in this hotel for 2 nights in July and it was really a nice hotel. Very nice room, great service and the restaurant on site was very nice (just used that for breakfast). they had special power smoothie that morning, i guess it was the special, and it truly was. It was one of the best smoothie's so... More

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Wolfforth, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2014

We got a great rate at this hotel by bidding on Priceline. We loved the location of the hotel- LOTS of restaurant choices and shopping nearby. The hotel is also very classy and beautifully decorated. Parking was plentiful. The front desk staff was extremely kind, friendly, and professional. The check-in process was very easy. The negatives: if you are looking... More

Was this review helpful? Yes 1
Frederick, Maryland
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2014

This is a very clean hotel, the service is excellent and the rooms are very comfortable. The restaurant serves good food and the cafe provides basic coffee, snacks etc. But for the money they charge for the rooms, they provide little else. They don't have a target clientele, it's not the best hotel for business because there is no free... More

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FORT WORTH
Top Contributor
80 reviews 80 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 29, 2014

I recently attended a meeting held at this hotel. Hadn't been there in years. The hotel had a fresh, modern look to the entry, but what really struck me was the great service our group got from everyone. The bell staff were always anxious to open a door or carry a bag, and on our return from a late evening... More

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Boston, Massachusetts
Top Contributor
173 reviews 173 reviews
84 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed September 29, 2014

Having stayed at this property in May 2014, I booked another stay here. The stay was just a delightful as my first stay, and even better! This property is just NW of Austin proper in the Arboretum Area which has some great shopping and restaurants to visit! The property has been total remodeled, and was done right! As a Marriott... More

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Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
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Also Known As:
Austin Renaissance

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