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Renaissance Austin Hotel

#65 of 190 Hotels in Austin
Certificate of Excellence
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9721 Arboretum Blvd, Austin, TX 78759
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Renaissance Austin Hotel
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

From check-in to check-out this hotel gets 5 stars from me. I was here for a weekend. The customer service received by each employee was excellent! Everyone was friendly and made sure I felttrhat my stay would be pleasant.The rooms were very clean and up to date. The beds were comfortable. We had no issues with anything in the room.... More 

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Murphy, Texas
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you're in the Arboretum area and visiting Lake Travis, this is your best choice for a full service, high quality hotel. Our room was stylish and very comfortable. Great no cost parking. There were high quality restaurants (Z Tejas, Eddie V's, NxNW) most in walking distance. The only downside was the small pool and construction going on in the... More 

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Los Altos, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Clean,bright, helpful staff. Decent restaurants inside and several others within walking distance. Room service for those night here you are pounding through 200 unread emails with a movie playing in the background. Tip Try and get 9th floor as its the lounge and u get breakfast before heading out for those early morning meetings. Good corp rates.

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San Antonio, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We came to visit UT Austin and this hotel was a quick 20 minute drive. Hotel check in was very efficient and friendly. Alexis was all smiles. Hotel is very nice. They are going through construction,but I was aware of it because it was in my reservation. I had club lounge access and breakfast was good. This hotel is in... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If you're intending to be in the room during the day there's quite a but of noise. Also wifi is NOT free. Catering for our meeting was pretty good quality. Parking is shaded which is also a plus. Good location for the area.

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Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your feedback about your stay. We are very proud of our banquets culinary team and pleased that the food quality met your expectations. Our available parking is another great feature of our property. We look forward to seeing you again in the near future. More 

Dallas, Texas
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We pulled into the parking area near the hotel and it was pretty dark. Valet wasn't out, so we brought our things into the hotel ourselves. There are two huge (2 story?) lamps in front of the building. Seemed a bit odd. They had mint and thyme "spa" water waiting for us which was really nice. Lexi at the front... More 

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Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Renaissance is clearly the nicest hotel in the area but it really falls short in a number of areas Pros: nice lobby; very decent fitness center (with pool); beds are comfortable, rooms are spacious; glad to have coffee maker in room; front desk offered a bottle of water at check in and fruit flavored water near by (but no free... More 

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Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your stay. I apologize that your experience did not meet the high standards that we set for every guest. I have shared this feedback with our teams and we will use this as an opportunity to improve. More 

Houston, Texas
Level Contributor
204 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying for a week had it's perks. Sarah in the Front Desk was helpful and beyond. Gregory Brown had the best customer service and a smile all the time. Colleen H helped us with a Wedding event , she was very good made sure all of our plans came thru. The Junior Suite was large had 3 TV's you can... More 

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Plano, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

I was visiting the hotel for business a few weeks ago. I really enjoyed my stay in the hotel. Very close to my meeting locations. Nice staffs in the concierge. Thanks Karyn for your great service. Try Happy Hour in Eddie V's Prime Seafood which is located in 1 min drive. I will definitely go back to the hotel.

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Southlake, Texas
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was professional and efficient, many bell staff to help if needed. Self parking was free but a little confusing as they first directed us to park in the open air parking lot; only upon walking back to hotel did we see the garage and ask if we could park in there (severe weather that weekend) and they said,... More 

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