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Renaissance Austin Hotel

4.0 of 5 9721 Arboretum Blvd, Austin, TX 78759
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Certificate of Excellence 2014
Renaissance Austin Hotel
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Renaissance Austin Hotel
Renaissance Austin Hotel
Renaissance Austin Hotel
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478 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Top Contributor
78 reviews 78 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night here when we went to Austin to visit our daughter. It is a beautiful hotel in the middle of lots of shopping and restaurants at the Arboretum in Austin, Tx. Hotel has recently been remodeled. Lobby is large and spacious, very nice décor. I would guess from that layout that it is used to lots of... More 

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Allen, Texas
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This appears to be a giant conference center location as the atrium area is huge which leaves plenty of room for VERY large parties. The once down side to that is that we could hear when people were loud down below. The rooms were nice and the small cafe in the atrium had good food as well as coffee. The... More 

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On a September trip to Austin the Renaissance hotel exceeded my expectations. The hotel is about a 15-20 minute drive from the heart of the city, but is walking distance to a nice outdoor shopping area with plenty of food options. The Renaissance hotel is huge, a lot of conferences are held here due to it's high capacity. Once you... More 

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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

To connect to the internet will cost you an amazing $10 per day unless you want to work in the lobby. This is simply not reasonable for conference attendees here for several days. I am here right now using my phone as my internet connection. All the Aveda travel toiletries do not make up for this Dickensian policy.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I have been a guest at the Renaissance Austin Hotel for years and have always been very happy with the service I received when I stay there. My loyalty has been shaken, however, by my recent experience. The company where I work made a reservation for me at the hotel as had been customary. On November 11, 2014, when I... More 

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you again for taking the time to inform us of your recent stay at our hotel. I trust that you’ve received the email from our Front Office Manager about your experience and that it was to your satisfaction. We appreciate you sharing your feedback with us as it allows for continuous improvements in the service that we provide to... More 

Roxbury, New Jersey
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very elegant property with lots of shops and eateries in walking distance. Rooms were clean and well-appointed other than not having a mini-fridge. Staff was friendly and well trained. Bar area was bustling and service was attentive. Grounds were beautiful with many places to sit and enjoy. Would definately recommend!

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Paris, Texas
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for a wedding in October 2014. Check in was quick and courteous; rooms large, clean, with comfortable beds and good linens. Bath supplies were Aveda, which were a plus. There are two restaurants in the hotel, plus a nice patio area that we enjoyed. More than adequate, safe self-parking. There are numerous restaurants in the area including several... More 

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A TripAdvisor Member
1 of 5 stars Reviewed November 13, 2014

Fleas! I killed two fleas in the bathroom, which put a quick halt to our stay. I should've thought something was up when we got to the king-suite and it smelled exactly like my college dorm room. When I called down to tell the front desk about the fleas, the response was, "Well, I guess a couple snuck in there."... More 

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your experience from your recent stay at our hotel. I was very disappointed to read that your time with us was less than exceptional. Please know that I have shared your comments with the appropriate department leaders so that corrective actions can be implemented immediately. This is certainly not the service that... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed November 12, 2014

Full marks to Austin at reception. When I voiced my concern at the inability of my devices to connect in the lobby (free) he gave me free access in the room. Check in was easy - they knew immediately I mentioned my name who I was. Live music from 7pm for free - very nice.

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Fort Collins, Colorado
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed here in early October 2014 while visiting Austin for a wedding and had a great experience. The room was large, well-decorated, quiet and clean. The bed was incredibly comfortable. The front-desk employees were friendly and professional. Couldn't ask for more!

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Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Renaissance Austin Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Austin Renaissance
Hotel Style:
#13 Luxury Hotel in Austin
#36 Family Hotel in Austin
#39 Romantic Hotel in Austin
#51 Business Hotel in Austin

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