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Renaissance Austin Hotel

#69 of 191 Hotels in Austin
Certificate of Excellence
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9721 Arboretum Blvd, Austin, TX 78759
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Best prices for: 1 room 1 guest
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Renaissance Austin Hotel
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530 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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Pleasant Hill
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

It was fine for a short stay (wedding event). Room and facilities are clean. Rate and food were a bit pricey. Fitness center and sauna are a plus. Several small restaurants are within walking distance of the hotel.

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Austin, Texas
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

This might be the best location on the north side of Austin! Close to gourmet restaurants and all manner of shopping, it also has a great view of the hill country from the back patio. The staff are super friendly - especially the ones right out front who warmly greeted us every time we passed and offered to help us... More 

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Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for University of Texas graduation weekend. This hotel was expensive for these dates, but so was every other hotel in Austin. We had no hot water for the shower on graduation morning. My wife took a cold shower, but I went to the pool/workout facility and was able to get a hot shower. Management responded promptly, and the hot... More 

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Bristol
Top Contributor
89 reviews 89 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A large conference hotel with little to recommend it. Nothing specifically wrong, just lacking any character. Got upgraded to a large room, which was nice, but it was dark no matter how many lights I turned on! Stayed 3 nights and eat in the bar once. Fish taco, which was supposed to be a main but was more like a... More 

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your review regarding your recent stay. I am disappointed to discover that your stay was less than exceptional, and lacked the specifics that would have made your stay even better. We are evaluating your concerns to see what we can offer for lighting in rooms and reviewing our restaurant menu offerings. We do hope that if your... More 

Peoria, Arizona
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a conference, the facility was nice. It is a distance to anything except a small mall but the hotel is worth the stay. The mattress is a bit hard but the rooms are clean and spacious. Needed FREE WI-fi and a refrigerator in the room would have been nice.

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Louisville, Kentucky
Top Contributor
74 reviews 74 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had the pleasure of a quick one night stay in late May. From the outside the property looks average; but the interior is quite the opposite. They have done a very nice remodel which gives the place a definite contemporary feel. The check in process was very smooth and the staff could not have been more helpful. The tall female... More 

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Austin, Texas
Top Contributor
54 reviews 54 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a family event at the hotel, booked months in advance. The front desk was poor, made mistakes about our reservations, not very responsive, did not appear concerned about the errors. The food was good.

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your review regarding your recent stay. It was great to hear you enjoyed the food at the hotel. I am, however disappointed to read about your experience at check in. Please accept our sincere apologies for the service you received at the Front Desk. I have shared your feedback with the department leaders to ensure this is... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed there for one night but It was totally awesome. The hotel is elegant without being too luxurious. The rooms are really good, very comfortable. Loved it and would definitely recommend it!

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Vienna, VA
Top Contributor
264 reviews 264 reviews
57 hotel reviews
232 helpful votes 232 helpful votes
2 of 5 stars Reviewed 1 week ago

As a Rewards member I have stated at many Marriott's over the past 30 years and this one missed the mark completely. It is huge and anonymous. The atrium lobby is a cold tomb. Staff were polite but not particularly friendly. The room was massive but had no refrigerator, no drawers and had a huge area that could have fit... More 

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your review regarding your recent stay. I am disappointed to read about your overall experience being underwhelming. I have shared your feedback with my team to improve our hotel to provide vibrant, unique experiences, especially for Marriott Rewards members. We sincerely hope that if you travel plans ever again include Austin that you’ll give us a second... More 

Houston, Texas
Top Contributor
215 reviews 215 reviews
26 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We were attending our son's college graduation nearby on a Friday night and decided to book a room to use as a gathering point for family driving over from Houston and my wife and I wanted to spend the night instead of driving straight back in the dark after the graduation. The hotel location couldn't have been better, the graduation... More 

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