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Renaissance Austin Hotel

#68 of 193 Hotels in Austin
Certificate of Excellence
4.0 of 5
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9721 Arboretum Blvd, Austin, TX 78759
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1 room 1 adult
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640 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I was here in February 2016 for a short, two-day conference. The hotel was pleasantly well-equipped for our needs, and even the food was above average conference fare. The outdoor patio was simply gorgeous. The rooms were clean and roomy, and the beds were comfy. The only thing I could find to complain about if I were prone to complaint... More 

Helpful?
Thank Misty G
Cornelius, NC
Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed one night in this hotel while on business trip visiting close by vendor. On a positive note: - friendly checking, offered a free small bottle water - easy to schedule a wake up call and arrange taxi to airport - friendly wait staff, great restaurant patio with fire pit table - rooms and bathroom was clean, no issues... More 

Helpful?
Thank jakeman35
Emory, Texas
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a business trip and was pleasantly surprised by the staff, the hotel, and the food! The hotel is situated right off the highway yet nestled back in the trees, you really don't even notice it from the highway. There are plenty of shops nearby like Chico, TJ MAXX, The Cheesecake Factory all within walking distance. The lobby... More 

Helpful?
Thank klucas58
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel. Rooms are "roomy" and clean. The staff was friendly and very helpful. Indoor pool was larger than most hotels. Plenty of room for kid play. Weight room is big and very clean. We are planning another stay early spring.

Helpful?
Thank Roger E
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel at the Arboretum (shopping!). Never drove anywhere but across the street to eat. Close to Cheesecake Factory, PF Changs, and Zoës for example. Target is down the street as well. They have a great bar downstairs. Rooms had a nice comfortable beds, pillows, TV, hairdryer, ironing board and coffee maker. Ice maker close by. Enjoyed the coffee shop... More 

Helpful?
Thank Lucy F
Sugar Land, Texas
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

On the morning following our first night's stay, I went to the front desk to ask to speak to the General Manager, whom I learned was the person who had responded kindly to my quite positive review of this property two years ago. My hope was to speak with him regarding my overall disappointing present stay in contrast to our... More 

Helpful?
1 Thank itravel13
Brian L, Front Office Manager at Renaissance Austin Hotel, responded to this review

We appreciate your business and are glad that you returned after a pleasant stay previously. Please accept my sincere apologies though that your experience most recently was not of the same high quality. I'm sorry that our General Manager was not available to address your concerns but please feel free in the future to speak with any of our managers... More 

Grand Junction, Colorado
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a convention. The property is quite nice and with the exception of not being near the downtown music area, is a great place to stay. Two complaints: 1) the key card reader on the elevators for the top floor never worked correctly and the front desk gave me a key code to punch in. The seems... More 

Helpful?
Thank Craig L
Humble, Texas, USA
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a week long stay at the Renaissance. Everyone on staff were nice, attentive, and helpful if needed. Shopping/dining is within walking distance. Safe area. Walking trail in the back of hotel with beautiful gardens!! The only negative point with the entire stay is the fact that none of the rooms have dresser drawers!!! When we stay anywhere longer than... More 

Helpful?
Thank VElittle1
Graham, Texas
Level Contributor
213 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I attended a business meeting held here. Overall I was impressed. The room was nice, the meeting rooms were spacious and the food was good. My only complaint is no refrigerator in the room and ice machine broken on our floor. Certainly not the end of the world. I would stay here again.

Helpful?
Thank sonyaj68
Austin, Texas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights as Ikkicon, an anime convention was held here. Free parking for guests, giant convention space on two levels, a quiet indoor pool and fitness area, and I liked the inside of the hotel that is open to the levels above. The room we had was on the 8th floor with very comfortable beds. Food... More 

Helpful?
Thank Kairi K
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