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Renaissance Austin Hotel

#59 of 191 Hotels in Austin
Certificate of Excellence
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9721 Arboretum Blvd, Austin, TX 78759
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Renaissance Austin Hotel
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514 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

We are paying $250 a night but we don't get a refrigerator in our room because we have a standard $(250 per night) room. Motel 6 have refrigerators ,not that I've ever stayed in one, but I'm pretty sure they have them. I'm shocked & discussed!!!

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Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

Our team attended a conference held at this hotel. I checked in with no problem and received a good room. My friend checked in a was given a room that had been used by smokers. The hotel was fully booked so they could not offer another room. We headed to dinner so they had several hours to re-clean the room.... More 

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Taos, New Mexico
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There is much to offer here: location, amenities, re-decorated rooms, etc. However, for an up-scale Marriott property there were some inexcusable lapses: when we checked into our room (with advance reservation for two people) the bathroom was absent some toiletries, had one wash cloth, no bath mat, and a modest number of towels; the refrigerator was not working. We reported... More 

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Tulsa, Oklahoma
Top Contributor
120 reviews 120 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Attended a corporate training event at the Renaissance. The rooms were comfortable and well serviced. The meeting rooms were comfortable with easy access to break areas. Food provided at the events was well prepared and the service was always gracious and quick.

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Fairfax, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very inviting lobby area and the lobby bar has an amazing patio that overlooks ravine and swimming pool. The rooms are clean and comfortable just what you would expect a Renaissance. If you are in a rush do not go to the lobby restaurant for a breakfast. It took 30min to get order and there were only 10 people in... More 

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Natalia, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We were there on business and leisure, it was a wonderful stay. Restaurants are all around this hotel with plenty of shops available also. Indoor and outdoor swimming pools are available. Very good restaurant in the hotel as well.

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Austin, Texas
Top Contributor
135 reviews 135 reviews
29 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked 2 rooms here to stay for an event being held in the ballroom. The hotel catered the food which was very good. One of the rooms, the a/c was not working, so we reported it and the room was immediately changed. The hotel was clean, updated, and very appealing. It is older, but all buildings get old! It... More 

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Half Moon Bay, California, United States
Top Contributor
84 reviews 84 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is nothing wrong with the Renaissance Hotel in Austin, but unfortunately there is nothing to wonderful about it either. While they do have a lovely lobby area and some nice bars and smaller bites restaurants, overall the hotel is very old and shows it not in the lobby but the exterior and in some parts of the rooms. They... More 

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your recent review regarding your stay at our hotel. I am delighted to discover that you found the hotel staff to be 5-Star. I am, however, disappointed to read that the condition of the hotel left you feeling less than impressed. We completed a public space and guest rooms renovation only 2 years ago. We will be... More 

Toledo, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed three nights when hotel was sold out. Attended a conference. Rooms large; beds comfy; meeting rooms well laid out - all equipment in working order; check in very pleasant; check out easy; directions to downtown very good; since my last visit 10 years ago, this area is built up - plenty of restaurnants and some shopping within walking distance;... More 

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São José do Rio Prêto, São Paulo, Brazil
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 1 week in this hotel - very good area, nice restaurants walk distance. The room was very clean and big, the executive lounge was fine, nice breakfast and the complementary internet for gold/platinum members was very fast.

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