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Renaissance Austin Hotel

#67 of 191 Hotels in Austin
Certificate of Excellence
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9721 Arboretum Blvd, Austin, TX 78759
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584 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Houston
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A very large hotel with nice beds. The patio bar is also very large with a nice view. I loved that the toiletries were Aveda products. There is no breakfast offered though, which was an issue when it came to attending an early morning meeting. We had to wait for the cafe area to open up, and were offered limited... More 

Was this review helpful? Yes
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is very helpful. The room was awesome, the modern decoration really inspires you. Located on a very convenient area where you will find nice restaurants and shops. All i can say is that my family and I did enjoy our stay.

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Coral Springs, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife picked out this beautiful Hotel to stay at when we signed our son up for UT. Not very close to the school, but she was spot on with her choice. Very beautiful lobby, and guest rooms extremely nicely laid out. Beds were by far the most comfortable I've ever slept in. Going back THIS weekend.

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Ottawa, Canada
Level Contributor
270 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is may favorite hotel in the area. It's close the Dominion, and you can walk to some shops and to am Amy's ice cream shop. Within the hotel is a large atrium and a starbucks for early morning coffee. The rooms are reasonable. Definitely a good hotel for business trips. Tip: - the hotel is not close to down... More 

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Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you so much for your kind words and we are glad to hear we are your favorite hotel in the area! If on future visits you would like some local area recommendations please do not hesitate to ask any one of our ambassadors, who would be happy to help you discover something new. Looking forward to hosting you again... More 

Chicago, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed recently for a tradeshow, tried to give them slack, but being Platinum (life) at Marriott I can tell you that the attention to detail was lacking. Had issues with the concierge lounge (cleaned and essentially closed 40 minutes early). The front desk pretended to care when I informed them, another fail if you will. They are now promoting points... More 

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Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for posting a review of your stay. We apologize that your experience did not meet your expectations, and have addressed your feedback with the appropriate managers. Many Rewards Members opt into the Your Choice program, where they receive 500 points per night begining on the second day of the stay, up to the day prior to check out.... More 

Flower Mound, Texas
Level Contributor
166 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having been coming here for many years to attend TAB when hosted here. In the past hotel staff seemed distant and unfriendly. Bar area too small in the lobby. Well I am happy to report here, all that is in the past, they are building a larger bar area, all staff I came in contact with was exemplary, all with... More 

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Houston, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel, nicely decorated, and they're doing some work on it as we speak. Staff is very friendly and professional. Nice shopping area - a bit suburbanish, but anything you might need is guaranteed to be close by. EXTREMELY comfortable bed, and I LOVE the rain shower head - the pressure was near perfect for me. Some cons: there's no... More 

Was this review helpful? Yes
Samantha D, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Thank you for your feedback regarding your recent stay! Our location is great for area shopping and experiencing local flavor. Marriott now offers complimentary high speed internet through our 'Say Hi to WIFI' program. This means if you book directly through a Marriott channel and have a Marriott rewards number you have access to complimentary internet for the entirety of... More 

San Antonio, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in Austin at The Renaissance Hotel to celebrate my fiancee's birthday and really enjoyed this hotel. The staff was very friendly. The room was modern, clean, and very comfortable. It's only 20 minutes from downtown Austin. The Hotel and Arboretum were beautiful and relaxing to explore. Plenty of nearby places to eat and there is a Starbucks right in... More 

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ny
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located a little far from downtown, but lots of options (Arboretum) not only for shopping, dining, but also close to nature and other outdoor activities. Both pools were large, and were not overcrowded.

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Henderson
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times over the past twenty years and have witnessed its slow decay. The facilities are nice and the rooms are spacious but it is obvious that remodeling dollars have gone into aesthetics rather than accomodations. On my most recent stay I found the bed lumpy and uncomfortable. The room was devoid of either... More 

Was this review helpful? Yes
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to review your stay and providing us a thumbs up. Our location in north Austin provides great access to the area business, shop, and restaurants. We welcome all feedback and will review your comments with our team in order to continue to improve for your next stay with us. More 

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