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All 184 Austin hotels

Renaissance Austin Hotel

4.0 of 5 Hotel   |   9721 Arboretum Blvd, Austin, TX 78759
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Ranked #60 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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455 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
75 reviews 75 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently attended a meeting held at this hotel. Hadn't been there in years. The hotel had a fresh, modern look to the entry, but what really struck me was the great service our group got from everyone. The bell staff were always anxious to open a door or carry a bag, and on our return from a late evening... More

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Boston, Massachusetts
Top Contributor
168 reviews 168 reviews
81 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having stayed at this property in May 2014, I booked another stay here. The stay was just a delightful as my first stay, and even better! This property is just NW of Austin proper in the Arboretum Area which has some great shopping and restaurants to visit! The property has been total remodeled, and was done right! As a Marriott... More

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

We held our wedding reception here. The honeymoon suite was contemporary. There were robes monogrammed with our initials decoratively left on the bed for us with a thank you note & champagne & chocolate-covered strawberries. Nice touch!

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Newport Beach, California
Top Contributor
80 reviews 80 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Polite front desk staff. Newly remodeled/decorated and comfortable lobby and room. Very nice audio/visual capabilities in the ball room. Nice, very clean rooms. Note that rooms are rather dark - they need more lights for working people. Nice linens and very comfortable beds and sofa. NO DRESSERS, though. Hotel is in a pretty area next to The Arboretum Shopping Center.... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your experience from your recent stay at our hotel! I was delighted to read that the service you received from our Front Desk Ambassadors and your comments about your guest room were very complimentary. I am, however, very disappointed and concerned with the issues you encountered with our Lobby Bar and Banquet... More

Fort Myers, Florida
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We really had a great time in our first visit to Austin Texas and The Hotel was in a great location ( near shopping) and had a great service at the door and front desk. The food was good only at The Banderas restaurant . One thing I don't understand as a person that like décor and detail that in... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your recent experience at our hotel! We very much appreciate your feedback as it allows for us to make continuous improvements in the services we provide to our guests. I will certainly share your comments with my team so that we can address the areas of opportunity you mentioned. These are definitely... More

San Antonio
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a UT football game. It is roughly 20 mins from the stadium or downtown and six street. So it is not very convenient if you plan on drinking and partying and then driving back to your hotel. The hotel is in what seems to be an office park area in NW Austin. It is... More

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Los Altos, California
Top Contributor
53 reviews 53 reviews
46 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was there last week, was pleasantly surprised by the upgrade/remodeling done, since my last visit 12+ years ago. The lobby was quite modern looking, room is very nicely appointed, also an upgrade to a suite is a nice touch. Liked the great view from the lounge at 10th floor, or from the glass elevator into the lobby area. The staffs... More

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11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Although this hotel is outside of downtown, it was a mere 12-15 minutes from the "party" streets. That was in good traffic although. There are several places by the Renaissance; an outlet, nice little sandwich shop but I cannot recall the name, had blue and white décor. The hosts were awesome, gave us recommendations on just about everything. Nicely decorated,... More

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Scottsdale, Arizona
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You know the drill, you spin the wheel of fortune at the discount hotel website--and you have to book a hotel without knowing the name--sometimes you win, sometimes you lose and sometimes you break even. Well in this case, we won--found a fantastic deal and was pleased to find out it was for this hotel The check in was fantastic.... More

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southern CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel has windowless below grade rooms which they will assign to you without asking permission. They will then act surprised that you did not like a windowless room. After I complained, they switched me again without asking to a wheel chair room. There are also a large number of rooms with only interior views. This is not a good... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for your comments regarding your recent stay with us. I am disappointed to learn that your stay was less than exceptional. Our goal is to provide excellent service to each and every one of our guests, and I apologize that this did not happen on your stay. Please know I have shared your feedback with our Reception staff... More

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Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
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Also Known As:
Austin Renaissance

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