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All 183 Austin hotels

Renaissance Austin Hotel

4.0 of 5 Hotel   |   9721 Arboretum Blvd, Austin, TX 78759
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75%
Ranked #57 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
amihuynh Houston, Texas
  • Overview
  • Reviews (425)
  • Photos (103)
  • Amenities
  • Room tips (101)
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425 people have reviewed this hotel

Traveler rating
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    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Paid extra to get Club lounge access for drinks and snacks only to realize it closes at 10am on Fridays and Saturdays, which is useless to me. The rest of the days is it open in the evening as well, which is what I had expected. Staff seems efficient. Hotel is nice and clean. Lobby is very inviting with a... More

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Willis, Texas
1 review
1 of 5 stars Reviewed 1 week ago

Checked in sunday,4:00 pm-no rooms available, rooms were still dirty-over 100 people in same boat. Told it would be ready by 6:30-finally given a room at 8:15. Wednesday check out-over 300 guests of hotel at conference at another site that was dismissed at noon,including me. At 11:30 my wife was told she had to vacate the room and wait down... More

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Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your recent experience with us the Renaissance Austin Hotel. I was disappointed to read that your stay with us was less than exceptional. We missed an opportunity to impress upon you our commitment to service excellence. Please accept our sincere apologies for the inconvenience you have experienced while trying to check-in as... More

Eugene
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

An engaging 8 story interior courtyard where interior facing rooms open with balcony adds character. Staff was very helpful, rooms clean and for mid size convention the property worked out nicely My only complaint is that the AC is always a bit cold in many Texas hotel meeting rooms, and this was no exception. Bring a sweater. It is very... More

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Etobicoke
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was one of 1000 people with hearing loss who attended the Hearing Loss Association of America convention. The Renaissance Austin had excellent meeting and catering facilities, with a large open lobby suitable for large groups. The rooms were comfortable, and the phones were hearing aid compatible.

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From valet service to the front desk and the general manager this hotel was fantastic. We had the luxury suite which was very comfortable. Room service was great and ahead of schedule. We were celebrating our anniversary and I couldn't of been happier. Hotel is located near a lot of shops and restaurants. It's a nice area of town and... More

Was this review helpful? Yes 1
San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed here a few times already on a business trip. As a platinum member, I prefer staying at a Renaissance or JW. I like staying here because the room is very inviting. The modern furnitures with a country look is well done. They view from the room facing downtown is beautiful. There are a couple of flaws though. The... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently hosted a baby shower and stayed a couple of nights at the Renaissance in the Arboretum. Upon arrival, I had a car packed full of baby shower items, including decorations, serving dishes, gifts, etc. One of the bellmen, Craig, was quick to help us unload. The part that we were most impressed with was that Craig carefully loaded... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked the Renaissance Austin Hotel, but I didn't love it. We booked through American Express travel and didn't read into what was offered there... I just checked into the hotel star ratings, how far it was from places like Barton Creek Greenbelt/Downtown and of course pricing. It was listed as a 4 star hotel for $229 a night.. so,... More

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Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last weekend...got a great deal through Priceline's Express Deals! The hotel is nice, clean and very modern. It didn't seem to be very busy on this particular weekend, so it was very quite. My husband and I got a good night's sleep after a day and night of running around Austin. The bed was a little too firm... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Austin Renaissance on business for two days in June. At the time, a state educators conference was concluding. The staff appeared to handle the huge number of visitors quite well. All rooms are accessed from doors facing an indoor atrium, so the view down from on high is impressive. The concierge lounge is available at all... More

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Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Austin Hotel 4*
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Also Known As:
Austin Renaissance

103 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#13 Luxury Hotel in Austin #39 Romantic Hotel in Austin #42 Family Hotel in Austin #51 Business Hotel in Austin
Hotel Class
Number of rooms
433

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