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Renaissance Austin Hotel

#62 of 191 Hotels in Austin
Certificate of Excellence
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9721 Arboretum Blvd, Austin, TX 78759
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW

Hotel is beautiful, staff is helpful, but the restaurant in the center of the hotel is under construction till August. The jack hammer noise will be very loud during the day. You have to leave to enjoy breakfast or lunch. The noise is too loud.

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Boca Raton, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Renaissance Austin was a rather odd mix of excellent and effective service from all the hotel personnel while having relatively few amenities to offer guests. Sorry, but that's the way it was. I was at the Hotel for a meeting lasting 5 days in late May-1 June. The hotel was way out in the middle of nowhere in North... More 

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Brisbane, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I attended a conference at the Renaissance in May (did a review back then but didn't seem to get posted for some reason). I can't recommend this Hotel highly enough. The friendly staff really make your stay an enjoyable one. In particular Lexi, Sarah, Kim, Pooja & the other girls at the Reception who go out of their way to... More 

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San Antonio, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was at the Renaissance for a conference. It was a wonderful stay! The patio is incredible, so have a drink out there before you leave for dinner. Our team had a great stay. The rooms were clean and the staff was professional and polite. We were able to stay in adjoining rooms, which was fun too! I'll definitely stay... More 

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Woodville, Texas
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Whew! If you want to be surrounded by beautiful things and sleep in feathers then this is your kind of place! Let me tell you! This Hotel is awesome! Now, keep in mind they charge you for everything including wifi but lavish it is! It seems to me though if you pay top dollar for a room it seems like... More 

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Fort Worth, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Renaissance has always been top notch in customer service. I recently had to extend my stay by one day and the website stated they were booked. I directly contacted the management and they made accommodations for an extra day as requested. Great location, great customer service and great satisfaction all around.

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Berkshire
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The AREA is ok, there are many restaurants and few shops nearby. Not enough bars. The area is served by a good bus route downtown. The SERVICE at the hotel was rather slow, we only had breakfast in the hotel. The restaurant was small for the size of the hotel - considering the number of rooms and conference facilities. The... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I don't often leave reviews, but I spent the last three nights at the Renaissance Austin hotel for a three-day meeting/conference. I traveled with a group, and we had a little hiccup at check in. Vanessa handled the problem with wonderful grace and patience. Once I made it to my room, I found that it was very large and the... More 

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Houston, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently for a weekend getaway to Austin! Beautiful hotel in a great location. Love the guitar theme in the hotel and love the walking trails behind hotel. Great views to enjoy coffee in the am. Could never figure out where the restaurant was. Starbucks was great. Front desk staff very nice and helpful!

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Renaissance Austin for a conference and it exceeded our expectations. The staff was very nice, the rooms were clean, comfortable and very quiet. The bar area was very nice and the outside lounge area was outstanding. The pool was very nice, particularly for a hotel, the pool was very nice as well. While there are a... More 

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