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All 185 Austin hotels

Crowne Plaza Austin

3.5 of 5 Hotel   |   6121 North IH 35, Austin, TX 78752
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Ranked #44 of 185 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
LLR53 San Antonio, Texas
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628 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this property countless times! The front desk is very helpful, the rooms are clean, comfortable and quiet. The Executive floor has a hospitality room that is really a treat! Wanda is there to greet you in the morning at breakfast. Her bright smile and willingness to get your day off to a good start are so... More

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Top Contributor
52 reviews 52 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, comfortable, and convenient pretty much sums up the Crowne Plaza. The staff was also friendly and helpful. We had dinner plans downtown and asked for the number of a cab.... the staff offered us the shuttle instead. Our room was very clean and the bed was comfortable and cozy. The Crowne is conveniently located right off 35 and just... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Wanda in the hospitality suite was the epitome of a hostess. Her smile and laughter were contagious, and she turned the seventh floor into her kitchen and living room, making the hotel stay more like visiting a cherished friend. Thank you!

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Alta Loma, California
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I were looking for a moderate priced hotel for a long weekend. I saw this hotel on Hotels.com with a reasonable rate. Our room was very nice and clean. The bed was comfortable and the shower was great. The only thing with the room was that the air conditioner was very loud. The staff were all very... More

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Tim during check-in did an exceptional job accommodating our needs despite an unusual long line, he treated us as if we were the only ones in line. Kudos for exceptional, personal and excellent customer service. Will definitely stay here again.

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Lubbock, Texas
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This location is easy to get to and is close enough to everything you need want to do but just far enough away that the congestion is not bad, like it is downtown. EXTRA bonus Wanda is the best, she is the hostess for the executive floor. Always positive always helpful. She is a big reason I choose this hotel.... More

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Aberdeenshire, United Kingdom
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Was a bit torn in my rating! 4 Stars for very high level of customer service and the staff who made it an enjoyable stay! 3 Stars as it is showing its age a bit. Rooms are a bit small even on the executive club level. Room was clean and had great amenities but not a lot of room and... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The staff is what made the stay memorable, if it were not for such a friendly and attentive staff I would have moved to another hotel. The elevator when out during my stay causing me to have to walk 7 flights of stairs on more than one occasion. Saturday night there was a partly in the room next to me... More

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Senior Contributor
34 reviews 34 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Crowne on business for a few years now and to be honest it seems to be going down hill a little. It's not at all a bad place to stay...it has everything you need and the staff is extremely helpful and friendly. It does seem that this property could use some updates. The elevators need help...some... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was clean and quiet. The staff was very pleasant. The restaurant staff was great, especially Priscilla, who made us feel so welcome and provided excellent service. The food was fresh and good.

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Excellent review and comments. Thank you very much. I hope you will always choose the Crowne Plaza Hotel when you are in Austin. We look forward to serving you again, soon! Randy Brunnemann General Manager More

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Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza

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