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Crowne Plaza Austin

#32 of 191 Hotels in Austin
Certificate of Excellence
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6121 North IH 35, Austin, TX 78752
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Crowne Plaza Austin
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Crowne Plaza Austin
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792 reviews from our community

Traveler rating
    387
    216
    97
    54
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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    (792)
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    (175)
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I brought a school group here and was very impressed with the ease of getting around the property with my bus. After parking for the night Miguel and Rickey were very helpful by allowing myself and a coworker to sit in a closed area to work on our paperwork. I really appreciate their help to let us to sit where... More 

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Dublin
2 reviews
3 of 5 stars Reviewed yesterday NEW

Good central location.Overall the building structure is aging, nonetheless it's a good value in the price range. Staff tries very hard. Dining room and bar ran extremely well by Richard and bartender Sydney and colleagues are outstanding...16 oz Rib Eye was very good, so much that I had consecutive nights...Other food looked good from what saw. I'll continue to return... More 

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Anahuac, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here with a Co-worker on a business trip. I am thankful we only had to stay 2 nights. When we walked into the lobby I thought it was going to be a nice room. WRONG! The room was so dark even with all the lights on in the room. And the room was so small we had to... More 

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Round Rock, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

i stayed at the crowne plaza with a buddy of mine and man when we got there we got checked in by an amazing dude name led he was funny and made my check in experience the best. thanks little buddy for the room and making a stay nice and fun.you rock also your staff.

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Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had booked two rooms and was told one on my reservations was a duplicate. So they kindly canceled it. However, later it was discovered that this actually canceled one out of the three rooms I had booked and they had already given that room away. Luckily, Led (front desk) was very polite and found a room for me. He... More 

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments! I am glad that you had an enjoyable stay. It definitely is a bonus that we have Led as a member of our staff.. I am happy to hear able to help make your stay comfortable and successful.. I will pass on your comments to him. Wee look forward to serving you again soon!! Randy... More 

Colleyville
Top Contributor
81 reviews 81 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The crowns plaza hotel in Austin is a very nice full service hotel. The people are so very nice. The food is exceptional especially breakfast. I just can not say enough of how nice and accomadating Lindsey Whitney is, in the executive lounge. I love what she says, "I just hang out and talk to people." She actually does a... More 

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North Houston, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Upon arriving at the hotel Veronica and all the front desk staff were very friendly. Veronica did her best to ensure we had the best room to accommodate my families needs. At first we weren't impressed with the executive floor (7th) but all the little things the Hotel offers really added a nice touch. Especially Wanda in executive breakfast area,... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this property is second to none! Especially Cinthia!! She was VERY cordial, knowledgable of the area, and made our stay in Austin a absolute blast. She always greeted my family with a smile and she led her staff to do the same. I'm very impressed with the staff of this property. You can find a good clean... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice, big and has plenty of services, including the swimming pool and the health center. I want to mention the guy who drove us to the city center, Rickey, such a nice and available guy. Cheers!

Was this review helpful? Yes 1
Oak Forest, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was very knowledgable of the area and extremely helpful. I would like to give an extra thanks to Rickey who definitely went above and beyond. The food in the bar/restaurant was good and I really enjoyed the pool.

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for choosing the Crowne Plaza Austin and for you kind review. I will pass on your comments to Ricky. I'm sure h will be pleased to hear them. Thank you again. Randy Brunnemann General Manager More 

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