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Crowne Plaza Austin

#35 of 190 Hotels in Austin
Certificate of Excellence
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6121 North IH 35, Austin, TX 78752
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Crowne Plaza Austin
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837 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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1 review
5 of 5 stars Reviewed today NEW

My friends booked this hotel for a girls weekend in Austin, and the trip was so worth it! All three of us shared a double bed suite, it was spacious and nice. After checking in quickly Friday evening with the front desk employees we were ready to start relaxing and having fun. The best part about this hotel is the... More 

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Pasadena, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We came for a three-night stay, and were pleasantly surprised to be upgraded to a suite by Carlos when we checked in! The room was spacious, clean and comfortable. I've never stayed anywhere that provided a bedtime relaxation/aromatherapy pack, so that was really nice, too. It's next to Pappadeaux's restaurant, which we also enjoyed a lot, so that's another plus!... More 

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Pasadena, California
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We were there on a group rate for an event my friends were putting on at the hotel. So we got a good rate on the room, and they even upgraded us to a small suite for no extra charge. The meeting rooms were nice for the event, and they were good enough to put up a sign in the... More 

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2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Pros: Employees are wonderful (especially Penny), breakfast buffet is above average, hotel is in a convenient location walking distance from a few great restaurants across the highway from many other things, security onsite. Cons: internet is crappie, no microwave in the room, bedding and pillows are not comfortable, hallways can be hot, the a/c at 71 degrees will make you... More 

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5 of 5 stars Reviewed 5 days ago NEW

In Austin for a week on business. Had no idea where to stay, casually browsed the hotels near the office that I would be working in for the week. Crown Plaza caught my eye because of the restaurant and bar onsite, rated highly by many reviews. Boy are those reviews correct! The restaurant offers excellent specials including locale dishes. I... More 

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5 of 5 stars Reviewed 6 days ago NEW

Came in for 1 night of business, was upgraded to 7th floor. great staff. brought my boys since they are off for the summer and the pool was great, clean, and the water was perfect . Laura at the executive lounge was awesome

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1 review
5 of 5 stars Reviewed 6 days ago NEW

My check-in was handled by Stephanie and Penny. These two employees were exceptional in their genuine concern for my comfort and satisfaction. Stephanie and Penny’s high standard of customer care set the tone for the remainder of my hotel experience. My room was all that I hope for in a stay—comfortable and clean with attention to detail from soft and... More 

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Brooklyn, New York
5 of 5 stars Reviewed 1 week ago NEW

Although this is an older hotel, it does have lots of charm. The service from the front desk, to the lounge, made the entire stay pretty great. Carlos and Cynthia at check in were very pleasant, and Destiny in the bar was on top of her game. My friend and I found the pool to be small, but it was... More 

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Oxford, Michigan
5 of 5 stars Reviewed 1 week ago NEW

All of the staff especially ROy were extremely helpful. If you needed a great restaurant, entertainment or shopping just ask Roy and he will guide you in the proper direction. He always had a smile on his face and made you feel comfortable and at home. In addition, all the staff were pleasant and welcoming every day we were there.... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I booked the Crown Plaza for a training session for 25 people and both the hotel staff and the catering staff bent over backwards to make everything the way we wanted. Enjoyed the stay and we will come back for sure.

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Hotel Review Summarization

What travelers say

  • CUSTOMER SERVICE(6)
  • Very helpful(6)
  • Hotel staff(5)
  • Breakfast buffet(3)
  • Executive Lounge(3)
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184 photos of this hotel

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Hotel & grounds (6)
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