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Crowne Plaza Austin

3.5 of 5 6121 North IH 35, Austin, TX 78752
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Certificate of Excellence 2014
Crowne Plaza Austin
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Crowne Plaza Austin
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700 reviews from our community

Traveler rating
    334
    192
    89
    49
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spicewood, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a stay at this hotel from friendly staff to comfortable bed. Tim at the front desk was friendly and helpful in taking care of getting me checked in. Tori in the bar was courteous, attentive and cheerfully served me.

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Crown Plaza recently.During my stay I was welcomed and made welcome.The hotel is comfortable but could do with a up grade. Whilst I was there the lifts was being refurbished as they had a mind of their own.Location is approx 15 mins from down town Austin but hotel has a shuttle if taxis not available.Airport is 15/30... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Mrs Tori was amazing. Her service made me feel like I was at Home. Never had to wait on a drink she always had my refill there waiting for me :). I would highly recommend Crowne Plaza Hotel to friends and Family

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Tori is the sweetest person I've ever met constantly checks on everyone at the bar. Great service!. Hands down. I would come back just to drink at the bar. I would highly recommend friends and family to check out the bar at the crowne.

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Oklahoma City, Oklahoma
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent one night here as I was passing through Austin. Very easy to get to and leave from; right off I-35. The staff I dealt with was very friendly. I believe the "star" rating is a bit high; probably somewhere about a 2 1/2. It could certainly benefit from some updating. All in all, it was a clean and safe... More 

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I booked rooms and hosted an event for about 150 people for my 40th birthday. DeAnna insured that everything was absolutely spectacular and the staff was impeccable. The location and the great customer service for my big night put my 40th party to another level. Thank you

Was this review helpful? Yes 1
Tucson, Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel numerous times because my employer likes it. First of all, while the location may seem convenient, the traffic in this area is terrible. My biggest issue this visit was that the hotel is now putting a $25 per night hold on credit cards at check-in. I was staying three nights so that was $75.... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

I travel to Austin a few times per month for business. I booked a room on the Executive Floor at the Crowne Plaza to try a different hotel. I'm glad I did. Wanda worked in the Executive lounge that night and again the next morning. She is WONDERFUL! She makes the stay more than worth wile. She remembers you and... More 

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Laurel, Maryland, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We recently held a mid size conference there and had a great experience. The sales manager and banquet staff were very helpful, adaptive, and courteous. We had a good conference and would use them again if we were ever in the Austin area.

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Sugar Land, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Kudo's to the hotel Concierge Tim. His efforts and energy didn't stop throughout my stay. Even double checking that my hotel key had started to work after a failure at check-in. Also a huge congratulations to Alison in the Manager's reception suite. She was incredibly kind and took the time to engage each guest that took advantage of the hotel's... More 

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Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, TripOnline SA, Expedia, IHG, Hotels.com, Despegar.com, Agoda, Odigeo and Tingo so you can book your Crowne Plaza Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#13 Business Hotel in Austin
#38 Family Hotel in Austin

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