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All 183 Austin hotels

Crowne Plaza Austin

3.5 of 5 Hotel   |   6121 North IH 35, Austin, TX 78752
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74%
Ranked #46 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
ErnestCIII
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568 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Ms . Tamara was absolutely amazing and she helped me to start off my day with a great positive focus. She was really helpful and I look forward to future stays. The buffet was a 5 start rating in my opinion

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this location was amazing. John was a stand out that knew the great restaurants and great tourists locations. I actually remember John from 3 years ago at another hotel and was equally impressed.

Was this review helpful? Yes
Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

I needed to be somewhere by 1pm, I had called a cab and it failed to arrive, so Rickey Howell, Crown Plaza staff stepped in and arranged for one of the hotel vans to take me for free, since it was in the area they serviced. He saved the day! That shows they truly care about their customers.

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Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The service at this hotel is wonderful! The Executive Lounge on the 7th floor is great. The staff is very friendly and helpful. It was nice to see a friendly smile from Wanda every morning when I would walk in to get my breakfast. The overall experience was great. I would highly recommend this hotel when you stay in Austin,... More

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Amarillo, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This place was fabulous! From the front desk to the restaurant staff (including conference personnel), every need was accommodated beyond expectations. I chose to wait for a first floor room when I arrived. Was told it would be an hour wait, which turned into 2 hours but they comped me 5 free breakfast buffets for the delay (saved me $$$$---keep... More

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Lewisville, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I was at the Crowne Plaza Hotel for a conference for an entire week. Richard and Tamara in the restaurant were fantastic all week long. The service was friendly and quick and the food was good. The Banquet staff always had great snacks for us and drinks to keep us awake. Great job!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have been staying at the Crowne Plaza since 2004, and it is a great experience every single time. Consistency like that is very hard to find. I missed Tim when I checked in for my most recent visit, but the young man at the desk was very efficient. However, Tim always greets me as a member of the family... More

Was this review helpful? Yes 1
Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights and as a Gold Elite member were upgraded to Executive room. The time we checked in to check out all the staff were very helpful I would like to mention TIM at check in very friendly and professional. The staff at breakfast were welcoming especially DeVon and Javier were both were prompt and excellent serving the... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you very much for your review. I'm glad you enjoyed your stay with us and I hope you will continue to choose Crowne Plaza Austin each time you're here. I will pass on your comments to Tim, Devon, and Javier. They will be happy to know their efforts are being noticed. Thank you again. We hope to see you... More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Tim D on duty Saturday night at the front desk was fantastic....they were very busy but Tim check us in very efficiently and courteous to all///kudos to Tim/ great beds and the soaps/shampoos were soo fragrant.....must get some of those...

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you very much for choosing the Crowne Plaza Hotel Austin during your recent visit. We are always happy to provide the type of service you received from Tim. During your next visit please feel free to contact our Exec. Housekeeper or myself so we can direct you to the vendor we use for the soaps and shampoos. Thank you... More

Pasadena, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to express that the hotel staff, just to mention a few names (Jana, Melissa & Jose) did an excellent job in attending our needs for our week conference. They were constantly making sure we were satisfied, and ALWAYS asking if we needed anything. (VERY VERY HELPFUL) There was a lot of communication with the staff and they went... More

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Rafael, Thank you so much for your review. I'm extremely pleased we were able to meet your group's expectations. We look forward to having you back soon. Thank you again for your review. Randy Brunnemann General Manager More

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Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Business Hotel in Austin #35 Family Hotel in Austin #44 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 
Number of rooms
293

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