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All 182 Austin hotels

Crowne Plaza Austin

3.5 of 5 Hotel   |   6121 North IH 35, Austin, TX 78752
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74%
Ranked #44 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Ron H Edmonton, Canada
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526 people have reviewed this hotel

Traveler rating
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    72
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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  • Any
English first
Edmonton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stay at this hotel frequently on business trips and I am always impressed with the service. Nice lounge and very good food in the lounge and great friendly service. The Airport shuttle is wonderful and drivers like Leo make the shuttle a pleasurable trip.

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kerrville tx
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff is amazing and the rooms was a delight!! Parking was well lit and free. The front desk customer service was above and beyond. Mr. Robert check me in without problems, our room was ready and clean. Bar and Restaurant was excellent, I of course will remember the names of Tamara, Torie, Lindsey and Monica, because they are the... More

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Aalborg, Denmark
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on a small trip to Austin - everything was in good conditions, the staff is very helpful and the hotel has a very good atmosphere. The location is great too and the rooms are very luxurious.

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

There for a symposium I really enjoyed the stay. Staff was quick to address needs and breakfast downstairs was a good experience with almost all of the servers/hosts. The room was bright at night, as the thick curtains would not pull completely closed. I had to pull them to center and used the two clothespins on a pant hanger to... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family stayed here 4/4-4/7 while visiting family and couldn't be more pleased! This hotel is located in the perfect location on the edges of downtown and the staff could not be more accommodating, especially the front desk and restaurant staff. will be staying here again!

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Fort Worth
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My review for this hotel is that the people are always very professional. We got there and the staff was very nice. Our room was very nice and clean. Room service was great. We have no complaints. We will definitely come and stay at this hotel on our next visit.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I went to Austin last weekend for a family reunion! I stayed at this Hotel because it was a good location. I must say Great Hotel, from staff, cleanliness, comfy, etc.... I absolutely loved my room, very clean, which i love because its the first thing i see if its clean. Sheets, bed, floor, bathroom, etc was all clean. No... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

I just read your review and I am very happy we were able to meet your expectations. Our staff works very hard at providing great guest service and we can't wait until you return. Thank you again for your review. We hope to see you again very soon. Randy Brunnemann General Manager More

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The company has decided this hotel is where we will have our quarterly meetings so it is also very convenient that we are able to stay here too. The rooms are adequate, nicely furnished and clean. Ask for a room towards the back of the hotel, away from the highway and the elevators or you will be up all night... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review of our hotel. I'm pleased you had a great time during your stay. I will pass on your comments to our staff. We hope you will return to our hotel often. Thank you again for your review. Randy Brunnemann General Manager More

Brigantine, New Jersey
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have to let everyone know that will be staying at the Crowne Plaza Austin, there is a friendly, caring person with a great smile that you will meet each morning when you have breakfast. Her name is Tamara. She works in the restaurant area as a server. She greeted us with such a warm, friendly welcome each morning. She... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you very much for you kind review of our hotel. Your mention of our Crossroads Restaurant and of Tamara was also very nice. She is one of our top performers and I'm very glad she was able to make your stay successful. I'll make sure she gets a copy of your review. I hope you will continue choosing the... More

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This was my second time staying at the Crown Plaza in Austin, TX during SXSW. The first time I didn't really have any issues. This last time I did have a few small problems. First off I found a bed bug in our bathroom crawling up the shower curtains. After finding the bed bug I caught it in one of... More

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your feedback. It is our goal to consistently provide superior service and accommodations for all our hotel guests and your comments are very important to us. We apologize for the oversight of our Housekeeping and Maintenance teams with regards to your stated concerns. Kindly be assured that we will treat this matter seriously. Though we would prefer... More

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Additional Information about Crowne Plaza Austin

Also Known As:
Crowne Plaza Austin Hotel Austin
Crowne Plaza Austin Hotel
Austin Crowne Plaza
Address: 6121 North IH 35, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Austin
#29 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Official Description (provided by the hotel):
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 
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