I am frequent guest - consultant for state office in austin. Desk clerks are very interested in being helpful to me and making sure that my stay is as comfortable as possible - Tim - has been particularly effective in that way. The other day I could not print because the printer was down in the business area - lady... More

Just a quick thanks to Blake, Tim, Jennifer, Malcolm, Oscar and Roy for making our stay in Austin so much fun! It was like coming home each night - the service was exceptional! Each staff member mentioned above went out of his or her way to make my mom, my daughters and me feel like we were their first priority!... More

When booking our reservation from a recent stay at this hotel, an error was made and our rooms were not booked within our "group" , therefore we did not receive the group rate upon arrival. We spoke with Javier at this location and he worked very hard to ensure the error was corrected and we were able to get the... More

I traveled for business and my stay at this Hotel was absolutely wonderful in every sense of the word. The rooms were very clean and spacious and the every member ofthe staff I came across was genuinely friendly and accommodating. I am really picky about the wireless connectivity in many hotels since I travel extensively and the internet in this... More

The room is very cozy and comfy!!! The first moment I walked into the room and I felt like this should be the place to relax for your vacation. Everyday I loved to use the gym center in the hotel and the swimming pool is huge!!! Very convenient for the guests to work out in the house. We booked the... More

I stayed here when in town visiting family for a last minute reunion. I couldn't have been happier. The staff was wonderful and I loved the breakfast each morning. I traveled alone so being around people that are friendly makes all the difference. Hats off to the staff and managers. I will be recommending this hotel to all my friends. More

i recently visited family in Austin and my lodging was here at the Crowne Plaza. The staff here is amazing and very helpful, not to mention the hotel is Fabulous. The rates are reasonable and affordable. i would recommend anybody visiting to stay here. You will get your Money's worth :) More

DO YOU LIKE COLD SHOWERS? DO YOU LIKE TINY BATHROOMS? DO YOU LIKE ROCK CONCERTS AT 9AM AND TERRIBLE CUSTOMER SERVICE? Then the Crowne Plaza Austin is for you! My experience at the Crowne Plaza Austin was utterly awful. Upon arrival, we were greeted by a rude front desk staff that couldn't have been less helpful. When they couldn't find... More

Louis in the executive lounge does an excellent job More