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All 182 Austin hotels

Crowne Plaza Austin

3.5 of 5 Hotel   |   6121 North IH 35, Austin, TX 78752
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74%
Ranked #48 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
greenbowlpackers Denver, Colorado
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529 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here with a few friends and I must say this hotel was awesome. The staff was so friendly and the room was beautiful. Throughout the entire stay the staff always made sure I was enjoying the hotel. The shuttle we scheduled for pick up and drop off at the airport was so convenient. The food was delcious... More

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Marietta, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Due to an excessive amount of activities in Austin during my business trip lodging options were limited. Having both good and bad experiences in the past, I chose this property based on the reviews, even though there was a reported cock roach sighting. Upon my arrival, the staff was courteous and the building, grounds and lobby areas were acceptable and... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to express your thoughts and concerns. I value you as a guest and I am very sorry to hear you did not enjoy your overall experience with us. Although it appears, from your review, you were pleased with the staff, it seems our property fell below your expectations. I hope that you will give... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Dirty, Old hotel. We had a suite on the top floor, pulled out the sofa bed and it had blood stains. When we talked with management, he argued with us! I couldn't believe how this man treated us! No apologies. No nothing. Don't stay here!!

Was this review helpful? Yes 2
Randy B, Hotel Brand Champion at Crowne Plaza Austin, responded to this review

Dear Colleen H, Thank you for taking the time to share your feedback about your recent stay with us. I was especially surprised because you had indicated to us how well your wedding went and how you appreciated us doing everything we could to meet your expectations. Your satisfaction is important to us and we try hard to make sure... More

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay at this hotel frequently on business trips and I am always impressed with the service. Nice lounge and very good food in the lounge and great friendly service. The Airport shuttle is wonderful and drivers like Leo make the shuttle a pleasurable trip.

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

I am very pleased you enjoyed your stay with us. I'm glad we were able to meet your expectatios and I hope you will continue to choose the Crowne Plaza Austin. Thank you for your review and your kind words. Randy Brunnemann General Manager More

kerrville tx
1 review
5 of 5 stars Reviewed 1 week ago

The staff is amazing and the rooms was a delight!! Parking was well lit and free. The front desk customer service was above and beyond. Mr. Robert check me in without problems, our room was ready and clean. Bar and Restaurant was excellent, I of course will remember the names of Tamara, Torie, Lindsey and Monica, because they are the... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your excellent review. I'm excited to present it to our entire staff and to recognize Tamara, Tori, Lindsay, and Monica for making your stay successful. We all look forward to having you back with us soon. Randy Brunnemann General Manager More

Aalborg, Denmark
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a small trip to Austin - everything was in good conditions, the staff is very helpful and the hotel has a very good atmosphere. The location is great too and the rooms are very luxurious.

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so much for choosing the Crowne Plaza Hotel - Austin. Your review indicates that you were pleased with the service our staff provided and the hotel facility itself. We hope you will continue choosing us and we hope to see you again soon! Randy Brunnemann General Manager More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

There for a symposium I really enjoyed the stay. Staff was quick to address needs and breakfast downstairs was a good experience with almost all of the servers/hosts. The room was bright at night, as the thick curtains would not pull completely closed. I had to pull them to center and used the two clothespins on a pant hanger to... More

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Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your candid comments. I can assure you we take your review seriously and we are continually working on ways to make our hotel the best. We hope you will visit us again. I can assure you we will take your suggestion under advisement and find a way to meet your expectations. We hope to see you again... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My family stayed here 4/4-4/7 while visiting family and couldn't be more pleased! This hotel is located in the perfect location on the edges of downtown and the staff could not be more accommodating, especially the front desk and restaurant staff. will be staying here again!

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your kind words and review of our hotel. Our Front Desk, Restaurant, and entire staff works very hard at providing quality guest service and will be pleased to know that you appreciated their efforts. We hope you will continue choosing the Crowne Plaza Hotel - Austin. Randy Brunnemann General Manager More

Fort Worth
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My review for this hotel is that the people are always very professional. We got there and the staff was very nice. Our room was very nice and clean. Room service was great. We have no complaints. We will definitely come and stay at this hotel on our next visit.

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review of our hotel. We are very happy we were able to meet your expectations and that you had a successful stay with us. We hope you will continue to choose the Crowne Plaza Hotel. Come back and see us again soon! Randy Brunnemann General Manager More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I went to Austin last weekend for a family reunion! I stayed at this Hotel because it was a good location. I must say Great Hotel, from staff, cleanliness, comfy, etc.... I absolutely loved my room, very clean, which i love because its the first thing i see if its clean. Sheets, bed, floor, bathroom, etc was all clean. No... More

Was this review helpful? Yes
Randy B, General Manager at Crowne Plaza Austin, responded to this review

I just read your review and I am very happy we were able to meet your expectations. Our staff works very hard at providing great guest service and we can't wait until you return. Thank you again for your review. We hope to see you again very soon. Randy Brunnemann General Manager More

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Additional Information about Crowne Plaza Austin

Also Known As:
Crowne Plaza Austin Hotel Austin
Crowne Plaza Austin Hotel
Austin Crowne Plaza
Address: 6121 North IH 35, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Austin
#28 Family Hotel in Austin
#42 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Official Description (provided by the hotel):
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 
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