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Omni Austin Hotel Downtown

4.0 of 5 700 San Jacinto at 8th Street, Austin, TX 78701
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Certificate of Excellence 2014
Omni Austin Hotel Downtown
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Omni Austin Hotel Downtown
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1,418 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed today NEW

Very modern complex of which the hotel is part. Had 3 night stay here. On arrival I could barely understand what the receptionist was saying & she really wanted to move me on quickly - I checked behind me, but I couldn't see a queue! Thought I'd arrived in Austin not NYC! Got fed up of embarrassing myself by saying... More 

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Maryland
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you want to explore downtown Austin, the Omni is in a great location. You can walk most places you want to go, or take a quick cab or Uber ride if you don't. Every hotel staff member we encountered was hospitable. Rooms are clean, but not large. We had an interior courtyard room and it was very quiet. Would... More 

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Highlands North Carolina
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We spent Saturday night of this last weekend at this hotel… there was fighting going on in the room next-door… from 11:15 PM to 4 AM there was fighting… Yelling… Door slamming… Banging on doors etc.! At a bit before four........ security was up there but as soon as they left it started again........; then at 6 AM… More trouble........ More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

A very nice place to stay with my family. They put a crib and a fridge in our room upon request. A good value in a great location. We had been assigned a city view room, but when the front desk clerk saw we had a toddler with us, she quickly reassigned us to an interior room where she said... More 

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're pleased to hear you enjoyed a quiet and comfortable stay. We appreciate your feedback and hope to see you again in the future. More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Omni Downtown for a bachelor party. The room was nice and clean and the hotel is located two blocks from the main area on 6th street where the bars are located which is very convenient. I would not place this hotel among the best I have stayed at, but I will give it a very good... More 

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Austin, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

the location of this hotel is good as it's just down the street from 6th street. however, there's little to no privacy in this hotel. You could hear every conversation in the rooms next to you. the toilets was plugged when we checked in. Called 3 times before someone came up to cloean it. Finally on day 2 of our... More 

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. I am sorry you did not enjoy your stay. I will certainly look into the issues you mentioned to help us improve our services. More 

Lufkin, Texas
Top Contributor
121 reviews 121 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We upgraded to a suite on the 15th floor (1501) which looked out over the Texas Capitol and over the lobby. It is amazing how much the lobby noise carries to the 15th floor! The room was nicely appointed, but there were issues. Both sliding doors (to sitting area and to bathroom) had to be locked if you didn't want... More 

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for the positive and constructive feedback from your recent visit. We appreciate you reporting the sliding door issues so that we may rectify the matter immediately. In addition, we're very sorry that you did not find your bed comfortable. We can certainly provide a bed board to place under the mattress to provide additional firmness during your next... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean and the staff was friendly. Contemporary furniture in our suite. Very comfortable bed. The only issue we had was that we were unable to locate an ice bucket in our suite, but I am sure if we called the front desk, they would have provided us with one.

Review collected in partnership with Omni Hotels & Resorts

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Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the best hotel to stay at! Everyone is friendly and approachable. If you have any issues, they address them right away and with a smile. Staying there was the highlight of our trip...we just wanted to be in the room as much as possible!!!

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We truly appreciate your kind remarks regarding the level of customer service of our team. We hope when your travels return you to our city, you'll give us the opportunity to provide you with another exemplary stay. More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is walking distance to the Capitol and great restaurants and music clubs. Some of the levels of the hotel have been updated. While I room on the 17th Floor/Executive level was small it was nice. Lots of outside noise from sirens 24/7.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Rooftop pool(13)
  • Great location(9)
  • Hot tub(5)
  • Very clean(4)
  • Room service(4)

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Amex, BookIt.com, Cheap Tickets, Despegar.com, Venere, TripOnline SA and Tingo so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#7 Luxury Hotel in Austin
#11 Romantic Hotel in Austin
#30 Family Hotel in Austin

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