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Omni Austin Hotel Downtown

4.0 of 5 700 San Jacinto at 8th Street, Austin, TX 78701
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Certificate of Excellence 2014
Omni Austin Hotel Downtown
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Omni Austin Hotel Downtown
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1,328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for a convention. They where very organized with shuttles to and from the convention center. It was very nice. The staff was great. The hotel was clean and updated. I would stay here again.

Review collected in partnership with Omni Hotels & Resorts

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Incident- 11/15/14 On November 15, 2014 my friends and I were completely disrespected by a member of the hotel staff. He pounded on our door and threatened to kick us out!   Later on we all went downstairs to speak with the staff member and to discuss the matter further. I explained to him that there was no way that the volume... More

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Austin, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic view from the roof. Only hotel in Austin with pool on the roof. Great location. Wonderful staff. All is great except 2 issues. (1) No conveniently located electric plugs and (2) Police sirens at night. All else is great.

Review collected in partnership with Omni Hotels & Resorts

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Dallas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Would stay again. Due to heavy rain, the window was leaking pretty badly (we were on the 17th floor with nothing to block the downpour, so it wasn't such a big deal) but it did not cause any discomfort or upset. Mattress seemed to be well-used--my back was really stiff yesterday--but it was a hotel, so...

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for reporting the issues with your mattress and the leak in your guestroom. We sincerely appreciate the feedback so that we may rectify immediately. We hope you will give us another opportunity in the future to provide you with a more comfortable stay. More

New York, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

a woman named Kate checked us in. She was exceptionally friendly and honoured the rate i had found on hotels.com. Kate gave us a fantastic upgrade and delivered a bottle of wine and some nibles to our room on Saturday afternoon. Overall i was blown away by how good value this Omni hotels is, but Kate made our stay even... More

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Anywhere, United States
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The overall appreance of the Hotel is very good. The front desk staff were very polite and helpful and quick. OMNI Downtown Austin does not provide a shuttle service. There is a shelter a block away which has AMR showing up almost every hour and all times of day/night with their sirens blaring. The room I stayed in was supposed... More

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thanks so much for your review of our hotel. I am sorry for the slow service in the restaurant. No excuse for that. I do appreciate the positive comments about the staff and facility and do hope you will return to visit us. Feel free to contact me before your next visit so I can personally oversee your reservation. More

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was as needed and expected. Food was timely and good. Accomodations were great, nice room, nice hotel, clean, quiet, conference rooms were nice and everything was in working order. Elevators were quick and no waiting, may not be able to handle a large conference, but perfect for our size of 200.

Review collected in partnership with Omni Hotels & Resorts

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Chicago, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the Omni now several times during the past year and the rooms have always been clean, quiet and comfortable and the front desk staff courteous, quick and helpful. During my most recent stay, however, I noticed the restaurant/bar changed its menu. I had the Rib Eye which was very good and great service from the bartender. The... More

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Reading, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Omni provides a knockout modern look and is in a great location for museums and also the 6th street scene. Staff is friendly and inviting, rooms are a good size. Works well for holidays and for business

Review collected in partnership with Omni Hotels & Resorts

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La Jolla
2 reviews
4 of 5 stars Reviewed 1 week ago

Felt like staff was extremely helpful and responsive. Almost above and beyond..very attentive and responsive when approached and tried to trouble shoot. The issue not resolved due to the design of room and atrium location.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for the feedback regarding the customer service of our staff members and design of our guestrooms. We hope your accommodations ended up suiting your needs. Perhaps, upon your next visit, we will be able to provide a different room type to ensure a comfortable visit. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(16)
  • Rooftop pool(13)
  • Great location(10)
  • Hot tub(6)
  • Very clean(4)
  • Room service(4)
  • Would definitely stay(3)
  • Club level(3)
  • Friendly and helpful(3)

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Venere, Otel, BookIt.com, TripOnline SA, Reservation Counter and Tingo so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin
Austin Omni

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