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All 184 Austin hotels

Omni Austin Hotel Downtown

4.0 of 5 Hotel   |   700 San Jacinto at 8th Street, Austin, TX 78701
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79%
Ranked #32 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Danna L Houston, Texas
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1,246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel was centrally located in downtown Austin. We were only staying overnight to attend a wedding. Check-in went well, and the front desk accommodated our request to check in early, which was extremely helpful to us. The room was very clean, but a little stuffy when we entered. This problem cleared up as soon as the air condition was turned... More

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Destin, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Not a far stroll from the Convention Center and definitely an easy walk to the 6th Street entertainments... the Omni offers first class service, friendly & helpful staff and goes the extra mile with amenities for the Select Guest not usually found in other hotels. Hot coffee delivered to my door each morning, a variety of food and drink at... More

Review collected in partnership with Omni Hotels & Resorts

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in July 2014. The service was great; polite and efficient. The room was spacious and clean. View was great. We didn't have breakfast so cannot comment on that. The only negative note was the attitude of one of the male receptionists. He checked us in and told us the wifi was free. The day after, upon check-out,... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for taking the time to post your review. Please accept our sincere apologies for the unprofessional customer service of one of our Front Desk Agents. The matter will be addressed with our Front Office Manager as this attitude is certainly not customary or acceptable. We hope you will return in the future as we appreciate your patronage. More

Austin, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location to everything. We were close to 6th Street and to the Convention Center. We could walk to everything. The Room was nice and the bed very comfortable. Valet parking was easy and fast. The front desk was easy to check in and check out. Everything in the Hotel met our needs. Would stay there on our next trip... More

Review collected in partnership with Omni Hotels & Resorts

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Hackensack, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A well located, modern, hotel with all the amenities. A great open feel to the lobby, bar, lounge, and restaurant areas. Overall a great place to stay. We ate breakfast in the hotel daily - very good. The bar was open, busy and friendly. Great service all around.

Review collected in partnership with Omni Hotels & Resorts

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Lihue
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

So disappointed in this hotel. Not sure where the stars come from on the reviews. Woke up to a toilet overflowing. In the middle of the night. Not good. Our keys had to be reset twice. The coffee shop stays shut more of the day, never saw the restaurant open. The bar service is slow. The prices are outrageous. The... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. We do appreciate all feedback positive and negative. More

Koloa, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

I gave this hotel a terrible review because it was a mess. I was there for my son's wedding and had a lot of family in the hotel. Our reservations were messed up our whole stay, toilet flooded, shower and sink hardly drained, crickets in the room, terrible service in the lobby bar. This is my first bad review I... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your 3rd review of our property. We do appreciate the feedback. Just for information purposes the restaurant is open from 6:30 until 2. When the restaurant is closed the lobby lounge serves a very similar menu from 11am until midnight. The hotel doors do not have locks. Perhaps you were trying to enter from the office building... More

Laredo, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This downtown hotel has all the amenities one could ever hope for including a pretty good fitness center. The hotel is walking distance to many restaurants in downtown, and the staff is always friendly.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
portland
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

From arrival when the valet guys did not have a welcome smile or open the door for you (Nothing like the warm welcome you receive in Fort Worth) I was disappointed. First room we were given a King suite had an internal view of an office building and was right next to the ice maker which made the room vibrate... More

Was this review helpful? Yes 1
Brandon, FL, United States
1 review
2 of 5 stars Reviewed 1 week ago

The bed is extremely soft so if you need a firm mattress, dont stay here. The shower pressure was very low and only had warm or hot water. Not good if you wnat to take a cold shower and it is 100 degrees outside. The hotel staff tried to place a hard board under the mattress but it didn't help.... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. I am sorry you didnt enjoy your bed. It is a major brand pillow top that is actually sold on our web site. I have personally spoken to many people who want to buy one after their stay. Perhaps the firmness is not to your liking. As for the crickets, this is an annual event... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(17)
  • Rooftop pool(14)
  • Great location(12)
  • Hot tub(6)
  • Room service(5)
  • Rooms are clean(4)
  • Very clean(4)
  • Would definitely stay(4)
  • Business trip(3)
  • Club level(3)

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni

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