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Omni Austin Hotel Downtown

#44 of 193 Hotels in Austin
Certificate of Excellence
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700 San Jacinto at 8th Street, Austin, TX 78701
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1 room 1 adult
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Omni Austin Hotel Downtown
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1,969 Reviews from our TripAdvisor Community

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Franklin, Tennessee
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Other than location, not much to be impressed with. Rooms are just ok. Lobby is big and not welcoming. Service was fairly good, but for the price did not seem to be the best value. Not sure if I'd stay there again, other than for the location to the nightlife.

Helpful?
Thank JohnG36
Newport Beach, CA, United States
1 of 5 stars Reviewed 2 days ago NEW

Had the unfortunate stay at Omni downtown Austin Texas when the smoke alarm went off in the middle the night an engineering was unable to take care of the problem. They finally took the alarm off with my suggestion we're going to replace it that day while I was away at a meeting with the president of APA. Upon returning... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robin S
Austin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We booked the wrong Omni location and when we arrived they took care of us. Cancelled the wrong booking and booked rooms for us in the downtown location. The service was amazing!!! Arriving to the downtown location, we couldn't have been more pleased. The staff, hotel, service and location were more than we had expected. We are now Omni customers... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Donald S B
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your generous feedback regarding the customer service of our staff, and we are very happy to hear that you will continue to visit Omni Hotels & Resorts wherever you travels make take you. More 

Alvord, Texas
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful stay. No issues. Upgraded me because our room wasn't ready. Very friendly staff from the time we stepped out of the car to the time we left. If not for the emergency sirens on the street it would have been perfect.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Richard B
Seattle, Washington
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed at an Omni in Dallas once. It was a newer hotel and I actually enjoyed my stay from what I could recall. This, however, in Austin, was quite a surprise. First, the overall room decor and design is supremely dated compared to other Austin hotels (and I've stayed at quite a few). And most of the rooms, including... More 

Helpful?
Thank Johncolucci
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. Our goal is to provide quality service in a safe environment. We currently do not allow delivery people to have access to our guest room floors. This is to help provide a safer environment for our guests and associates. We do appreciate the feedback. More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Great facilities, however they will ot honor school Sales Tax exempt forms. They honored the Hotel/Motel Tax Exempt but I had to pay state sales tax on parking and Internet usage even though I had the proper forms

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Werner B
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your feedback. We're pleased to hear that you enjoyed your accommodations during your conference. We extend our apologies for any miscommunication regarding tax exemption items. Per the Texas Comptroller's website, “Anyone traveling on official business for an exempt organization must pay sales tax on taxable purchases such as parking, whether reimbursed per diem or for actual expenses... More 

Saint Louis, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really nice property. Comfortable rooms, and excellent service. Peet's coffee in the lobby. Nice meeting rooms and banquet rooms. First class smoking section for cigars, etc. that sits away from the street, but is covered and outdoors. Very well located, a block from 6th street.

Helpful?
Thank Diane C
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay at the Omni Austin Hotel Downtown! The structure itself is so different than any property I have stayed in before! The atrium style lobby was very open and inviting. I wish it had been warmer, because the view by the pool is stunning! During check in, the front desk staff was very quick and efficient... More 

Helpful?
Thank Dani F
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for sharing your experience from start to finish. We're very happy that your stay exceeded your expectations. We do work hard to please our guests, and we're delighted that it shows. We look forward to having you back in the future. More 

Houston, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This will most likely be the last time I stay at an Omni. The price was in the luxury hotel range, with little luxury or guest amenities. No hot tub, pool not heated, no refrigerator, no robes, cleaned room way to late into early evening, room to warm, gift shop not what you would expect for luxury. Just not impressed.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tamala I
Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I was scheduled for a one night stay. Had reserved a regular room after and was surprised and elated to discover upon arrival that I was upgraded to a suite. The suite made all the difference in that the front room allowed me to conduct my business meeting in an informal and private environment that was very conducive to our... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Stephan R
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