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Omni Austin Hotel Downtown

#29 of 191 Hotels in Austin
Certificate of Excellence
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700 San Jacinto at 8th Street, Austin, TX 78701
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Best prices for: 1 room 1 guest
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Omni Austin Hotel Downtown
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Omni Austin Hotel Downtown
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1,601 Reviews from our TripAdvisor Community

Traveler rating
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    471
    167
    104
    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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  • All months
    (1601)
  • Mar-May only
    (411)
  • Jun-Aug only
    (382)
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    (413)
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    (395)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

The wife and I decided last minute to do a quick trip to Austin, and Hotwire sent us to the Omni. It was a beautiful, if slightly dated, hotel, and we really enjoyed our stay. It was centrally located in Downtown, and within walking distance of most of the places we visited. Parking was over-priced, but I would definitely stay... More 

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San Francisco, CA
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Was deciding between JW Marriott and Omni for a wedding and should have went with the JW which is newer and seemingly cleaner. I was really disappointed with the rooms at the Omni. The walls were very thin and we could hear our neighbors and loud guests in the hallway both nights we were there - it was hard to... More 

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Dallas, Texas, United States
Top Contributor
59 reviews 59 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Cool modern look and love the open atrium the is shared with the office building. Very nice and professional staff. Loved Sam in the bar area. She is a great bartender with a vibe that is real and pleasant. Jonathan Joosten the concierge was very attentive and kind. We will definitely visit here again. Thanks guys.

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for the compliments involving our hotel and staff members. We sincerely appreciate your comments and look forward to your next stay. More 

Cincinnati, Ohio
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for a weekend. Neither one of us had been to Austin in decades and didn't know the area but the hotel was located close to the main streets for dinner and a night out yet not so close to listen to all the partying going on a Saturday night. We did take a taxi to the continental and... More 

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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 4 days ago NEW

The Omni is nice. We were beyond impressed with the waitstaff at the restaurant, valet guys, and doormen. But the front desk staff and concierge aren't as great. The one front desk staff even questioned us, two women, why we'd want a king bed loudly (we've been together 7 years), and the concierge needed some help in figuring out Austin.... More 

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your honest feedback so that we may improve the level of service lacking in areas you mentioned. We hope you will give us another opportunity in the future to provide you with a more comfortable experience. More 

Durham, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here during SxSWedu. It was the best experience ever. We were totally pampered by the staff and loved the top notch service. Our room service staff left us extra towels and pillows plus brought us fresh cookies at night. We will definitely stay there again.

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Orlando, Florida
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for one night in late-April 2015 for business. I usually stay at the Hyatt Regency while in Austin and this was my first time at an Omni anywhere. I was very impressed by the front desk service and given an executive-level suite, which was perfect after a long week of travel with much more work to do. The... More 

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you very much for taking the time to post a review following your recent visit. We're pleased to welcome you to Omni Hotels! We hope to exceed your expectations again in the future. More 

Bellevue, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

A staff member of the hotel dropped my iPad and broke it. I was told the hotel would buy me a new one and then they tried to repair my device without my permission. They told me that the cracked case did not affect the performance of the device, so they didn't feel they should replace it. They offered me... More 

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. Perhaps I can help fill in the a gap or two. We did find your i pad and it was damaged in our care. It was immediately sent to have the glass replaced and shipped to you. We did not see the pin hear sized chip in the side of the device until you sent... More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at the Omni a number of times when visiting Austin on business and always happy with the experience. Walking distance to everything downtown, great staff and nice rooms. Not a lot of thrills here, but for the price I would recommend the Omni. If you can get on one of the club floors, I would also recommend doing... More 

Review collected in partnership with Omni Hotels & Resorts

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Port Aransas, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, friendly staff; however, it would have been perfect if the staff was more knowledgeable about the check in procedure for each guest stay and the concierge had more knowledge of the area.

Review collected in partnership with Omni Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Rooftop pool(11)
  • Great location(6)
  • Very clean(4)
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Room/suite (69)
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Executive Two-Bedroom Suite (102)
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King Deluxe (50)
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Omni Club King (44)
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Pool (18)
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The Hotel (19)
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Two Double Deluxe (47)

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