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Omni Austin Hotel Downtown

#34 of 191 Hotels in Austin
Certificate of Excellence
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700 San Jacinto at 8th Street, Austin, TX 78701
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Omni Austin Hotel Downtown
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Omni Austin Hotel Downtown
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1,650 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Houston, United States
5 of 5 stars Reviewed yesterday NEW

We were pleasantly surprised with this hotel. It was very clean, extremely elegant, and an extremely friendly and accommodating staff. We certainly hope to stay there again! Our room was very nice. We stayed there for three days but wish we could have stayed longer!

Review collected in partnership with Omni Hotels & Resorts

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Fort Worth, Texas
Level Contributor
248 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night on a weekend for an event nearby. Check in staff was very pleasant. Room looked immaculate and spacious. Only real complaint was the bathroom lights...they radiated so much heat that even with the AC cranked way down it could not keep the bathroom cool. Besides this, we enjoyed our stay at the Omni. Easy access to plenty... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel was very well kept. Staff was super friendly and helpful. I will definitely stay again . Room was specious bed super comfortable. Had a balcony which faced the pool nice addition to our stay. My boyfriend and I loved our experience

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Sola, Norway
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great business hotel with excellent bar and very good training facilities. Good location for downtown Austin. Not by the lake, but still really good location. Stayed at executive floor, worth the extra dollar, particularly if travelling on your own.

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Grapevine, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I drove to Austin for an anniversary getaway. We thought the 4 star listing and reviews would have been enough to make our decision about this hotel. I was pretty disappointed. The staff was nice, but the hotel is just not 4 stars. The decor seems outdated, the rooms seem only halfway remodeled. It just seemed crummy... More 

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your honest feedback. Please accept our apologies for the noise and maintenance issues you encountered during your visit. We have recently renovated our upper guestroom/suite floors, public space, and meeting rooms. We look forward to completing the renovation to our lower guestroom floors in the near future. We hope you decide to return as we appreciate your... More 

Cincinnati, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed this property pricey but worth it - the staff was friendly engaging and very attentive The food at the bar and in the restaurants is top of the line. Fitness center is first class and i do mean 1st class. Rooms exceed my expectations - house keeping is on the job as my room was cleaned and... More 

Review collected in partnership with Omni Hotels & Resorts

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austin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very beautiful. The rooms were clean and big. The hotel staff was very accommodating. We also had a reception here that went very smoothly with the help of the staff and the food was delicious.

Review collected in partnership with Omni Hotels & Resorts

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for providing valuable feedback from your recent stay. We're pleased to hear that your event was memorable. We appreciate your patronage and look forward to your next visit. More 

Cranston, Rhode Island
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my first time staying at an Omni hotel. The hotel was beautiful, rooms were clean, and the service and food were excellent. Stayed here for a business conference at the Austin Convention Center. Thank goodness that the conference arranged for shuttle service because it was a bit far to walk on a very hot, humid or rainy day.... More 

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Welcome to Omni Hotels & Resorts! We thank you for choosing to stay with us during your visit to Austin, and we appreciate your positive feedback. We hope to see you again in the near future. More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Omni for the first time to attend the Hitec conference which embarked on Austin this year. The direct flight from London certainly helped but the Omni was great throughout my stay. I managed to get a room on the 14th floor which had its own lounge and staff. On my next trip I certainly would look... More 

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Corpus Christi, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Hotel was very pretty. Bed was nice. Didn't get a good nights sleep. Came in late, maid service decided to attempt to let themselves in at 8am despite sign on the door.Have called twice to follow up. Management has not had contact since the complaint. Will not stay at another OMNI until this has been settled. My husband has PTSD... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thanks so much for your comments. I am sorry the housekeeping supervisor tried to enter your room at 9am. She did not see a do not disturb sign as she remembers. Perhaps it was knocked off the door during the night or early morning. I have removed a charge from your account as a gesture of our good will and... More 

Hotel Review Summarization

What travelers say

  • Very nice(12)
  • Rooftop pool(11)
  • Great location(6)
  • Very clean(4)
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552 photos of this hotel

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Room/suite (69)
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Amenities (26)
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Executive Two-Bedroom Suite (102)
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King Deluxe (50)
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Omni Club King (44)
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Pool (18)
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Restaurants and Bars (10)
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The Hotel (19)
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Two Double Deluxe (47)

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