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All 182 Austin hotels

Omni Austin Hotel Downtown

4.0 of 5 Hotel   |   700 San Jacinto at 8th Street, Austin, TX 78701
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Ranked #30 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Hermes_NL The Hague, The Netherlands
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Hague, The Netherlands
Top Contributor
372 reviews 372 reviews
88 hotel reviews
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Back for a second weekend stay at the Omni Downtown, everything was very good, including a lovely suite and welcome gift for the Select Guest program Black member. Omni definitely have one of the best loyalty programs with substantial benefits including upgrades to suites for free nights if you stay 30 nights per year or more with them ("Black" level).

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Austin, Texas
Top Contributor
51 reviews 51 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked a suite at this hotel for my sister, who is wheelchair-bound and travels with an aide. Before, during, and after the stay the staff at the hotel made every effort to ensure that the trip was successful -- including changing out a bed frame to accommodate a medical device. The room was not cheap (Austin has big-city hotel... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

We truly enjoyed our stay. Our friends kid got really sick while we were there and the hotel took it as their personal jobs to make sure he was comfortable and that the parents had all the resources to get to pharmacies and doctors, coordinating cabs and anything they needed. My wife and I enjoyed how close everything was to... More

Review collected in partnership with Omni Hotels & Resorts

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New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Omni Hotel is in a very central location that is walking distance/short driving distance to most Austin attractions. Customer service was exceptional, from the check-in to parking to an engineer that had to fix something in our room. Jess, the concierge that assisted us with breakfast on the 14th floor, was super friendly and a delight to talk to... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your positive comments regarding the customer service of our team. We're pleased to hear you will return to Omni Hotels and appreciate your patronage. More

houston, tx, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The service, atmosphere, attention to detail, the clean smell of the sheets, check-in and check-out made my stay very, very nice. At one point after a long day I wanted cold water and grabbed the bucket to go get ice and lo and behold there was ice already waiting for me - that was such a nice touch! They even... More

Review collected in partnership with Omni Hotels & Resorts

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Seabrook, TX
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Upscale property, centrally located in downtown Austin, TX. Loved the wrap-around bath towels and pillows were the perfect softness for me. There for business. Would stay again, for business or pleasure.

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League City, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

NOT THE OMNI I KNOW. The service was not what I have come to expect from the Omni. The staff this time was so rude. I know there were a lot of people in the hotel, but that is no excuse for bad service. The bar service was so bad the manager did not charge for the drinks. The bar... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for you comments. We do read and respond to all comments both positive and negative. I am sorry you did not have a pleasant stay and would be very happy to discuss with you at any time. Please feel free to call and reference this review. I did receive many positive comments from other members of you group.... More

Athens, Texas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this location many times for business. This is one of the most consistent hotels where I have stayed as far as service, cleanliness and comfort. The prices are high, but not out of line with similar downtown hotel properties. It is convenient to both 6th street (one blocks) and the capitol and other state agencies (maybe... More

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Dallas, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall, a very good stay with friendly staff, well above average amenities, and a good loyalty/rewards program. Would definately stay there again and recommend to anyone who is needing to stay downtown for work or pleasure.

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Austin, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our conference was held at this hotel for three days. I enjoyed the hotel and accommodations. The city of Austin has too many gourmet restaurants and not enough regular restaurants. Ancho's at the Omni was good but has a limited menu.

Review collected in partnership with Omni Hotels & Resorts

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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Rooftop pool(24)
  • Great location(19)
  • Hot tub(9)
  • Rooms are clean(8)
  • Room service(8)
  • Friendly and helpful(6)
  • Business trip(5)
  • Club level(5)
  • Very clean(4)

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Austin
#12 Business Hotel in Austin
#27 Family Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Reservation Options:
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Also Known As:
Omni Hotel Austin
Omni Austin
Austin Omni

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