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All 183 Austin hotels

Sheraton Austin at the Capitol

3.5 of 5 Hotel   |   701 E. 11th St., Austin, TX 78701
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Sheraton Austin at the Capitol
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59%
Ranked #92 of 183 hotels in Austin
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
AllisonHopkins Springfield, Missouri
  • Overview
  • Reviews (524)
  • Photos (68)
  • Amenities
  • Q&A (1)
  • Room tips (105)
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524 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Springfield, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

My company, MoneyTree Lead Systems, had the pleasure of staying at the Sheraton in Austin and we were amazed at the service provided to us!!! The entire staff was friendly, accommodating, and very personable. I went down every morning to the bar and got coffee and enjoyed my conversation with the bartender! I called her my good luck charm. The... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

All of the staff make sure you have a pleasant stay and that your needs are met. Pleasant and accommodating in all levels. Such a good experience. Would highly recommend staying at this hotel when you are in Austin.

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed here 3x. The hotel always seems dirty. It feels a bit worn and dated in need of paint and cleaning. Front deck staff is very nice. Bar service was not good. Waited and waited and waited for a bartender who decided to walk away when I approached.

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Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Dawatson, Thank you for choosing to stay with us again and again. We really appreciate the loyalty you have shown our property. I am glad that your encounters with the front desk staff were positive, we really feel they are the best in town. I will make sure to share your experience at the lobby bar with our food and... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

We visited this hotel during one night of a Bachelorette party. The staff was great to help us to our room when we arrived and were all very friendly. Our room however was not up to par. It was humid and hot, smelled a little stale, and the shower didn't drain. Definitely did not meet my expectations for the price.... More

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Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Marge F Thank you so much for taking the time to review your recent stay at our hotel. I am glad that you found our staff to be helpful during your celebration in Austin. We work hard to make sure our staff provides great service to all of our guests. I am sorry to hear about the maintenance issues with... More

Pharr, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is our 2nd time staying here and we like it because of the location. The staff is very friendly and helpful. The location is great, near the Capitol, 6th St and restaurants. The breakfast is good: coffee, cereals, yogurt, OJ, and the view from the breakfast area is very nice. We didn't used the pool. My only complaint will... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

What a wonderful hotel. It had such a pleasant smell inside the lobby and hallways, almost like a baby powder type scent. It just smelled incredibly clean, it was spotless, the staff was super pleasant, the food was really delicious and the bed was very comfy. The location was perfect for us as it was just a short walk to... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I read several bad reviews after I booked a room for 2 nights! Really worried about all the way to Austin. We arrived and were greeted by the valet immediately! We checked in at the front desk by very friendly staff. I asked for advice where to eat and their advice was fantastic. The room was nice, clean and updated.... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff workers Shauna and Mariam were extremely helpful and understanding. They were wonderful to us and I really appreciated their kindness. The pool and exercise room is clean and we'll kept. Very clean hotel and pleasant staff!

Was this review helpful? Yes 1
Brigantine
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Capitol Sheraton hotel is fantastic we liked everything about this place from the minute we arrived. The property itself is clean, conveniently located and reasonable. President Obama stayed here so you know it must be great. The staff makes this hotel priceless. Matt and Sandy took good care of our family after a long night of traveling. Making sure... More

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Livingston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check in the hotel is nothing the first class. The rooms were great and the staff was very helpful... Also is walking distance from many things in Austin I would recommend this hotel one coming to Austin.............................

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Additional Information about Sheraton Austin at the Capitol

Address: 701 E. 11th St., Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
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Also Known As:
Sheraton Austin
Austin Sheraton

68 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Green Hotel in Austin #69 Business Hotel in Austin
Hotel Class
Number of rooms
361

Questions & Answers

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1 question
14 days ago

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