We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Sheraton Austin at the Capitol

3.5 of 5 Hotel   |   701 E. 11th St., Austin, TX 78701
Hotel amenities
Save Saved
You added Sheraton Austin at the Capitol to your Saves list
Sheraton Austin at the Capitol
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
59%
Ranked #95 of 184 Hotels in Austin
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
DrSalonen Trophy Club, Texas
Write a Review

547 reviews from our community

Traveler rating
    137
    176
    144
    64
    26
See reviews for
63
114
35
243
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Seattle, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This has been one of the worst experiences at a hotel. We can get over the fact that the rooms are small, dark, outdated, worn and dinged. We can’t over the fact that they’re smelly and dirty. We asked the staff to address several issues in our room (dust bunnies and hair from previous guests stuck in the carpet, greasy... More

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

SHM_13 We are so sorry that you did not have a pleasurable experience here at our property. I know that our Director of Housekeeping personally inspected your room yesterday and will be following up with another inspection today. I am so sorry the housekeeper was not able to clean your room to an acceptable standard. Please note we are working... More

Trophy Club, Texas
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent a couple of nights in this hotel participating in a user group meeting for a software company. The hotel is clean, very close to 6th street, you can see the capitol and the hotel is just adjunct to I-35 so it is easy to get to the hotel. The service in the hotel was good, the parking was... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

We immediately had issues with the toilet and called down for assistance. We left for dinner and assumed someone came up to deal with the issue, but it did not improve. When I put on the robe from the closet after my shower, I noticed that it had splatter stains on it from something - it did not look clean,... More

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Pintavalle Thank you for taking the time to reach out to us regarding your recent stay at our property. I am sorry that you ran into so many issues with your guest room and amenities. We want our guests to leave having a great experience and I apologize that we were unable to provide that for you. I am sharing... More

Houston, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

I stayed at the Sheraton in August 2014 and the tub would not drain so they moved us to another room. Unfortunately, I left my laptop on the desk in the room and when I realized it the next morning, I went to the front desk. It had not been turned in. The Director of Housekeeping pulled the data to... More

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Paula P I regret that we were unable to find your missing laptop after you moved rooms. I know my housekeeping team and engineering team tried everything to track it down and spent hours doing so. Unfortunately because another guest was registered to your original room after the laptop went missing it makes it nearly impossible for us to determine... More

london
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a business trip, hotel close to motorway , very little in the vicinity. Staff friendly, breakfast buffet from 6 til 11 good for.morning meetings. Overall impression of hotel rooms dated .

Was this review helpful? Yes
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear prettydelight, Thank you for taking a moment to share you experience. We are glad to hear that the majority of your stay with us was satisfactory due to our friendly staff, location, and breakfast. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the overall look of the hotel rooms. We are happy to inform... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everyone is so nice, I was there at the hotel. I couldn't sleep didn't have enough pillows to snuggle, so I called front desk, I asked for more pillows they were so kind, January was so kind helpful. There food is amazingly so good and great everything is fresh!!! Thanks January for everything!!!

Was this review helpful? Yes 1
Emma S, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Thank you for your kind words. I am pleased that January was able to get your some more snuggle pillows, we want you to always be comfortable and relaxed! I will pass your positive comments to our kitchen team as I am sure they will be delighted to hear you enjoyed the food! Thank you for staying with us! Many... More

Walnut Creek, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I sort of thought, because it's a Sheraton, it'd be classy. The lobby is nice, the lobby bar is even nice, but the rooms are "meh," best I can describe it. It feels like it hasn't been renovated at all in a very long time. Besides that, the service wasn't too good. Check in and the front desk was just... More

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

John C. Thank you for taking the time to write your review on TripAdvisor. It is disappointing to hear that your stay was just average. In reading your review it appears that the housekeeper that was assigned to your floor did not take the time and care we expect all of our guests to receive. I will make sure to... More

Lubbock, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room we got is on the 6th floor(I wish we got a room a little bit above floor). The view was great and the 6th street is 5-10 min walk. The hotel service is also good. The only thing we did not like is that we were charged for the parking which we did not expect.

Was this review helpful? Yes 1
Houston
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nothin to write home about. Our bed's headboard was missing its upholstery plaque so the screw holes and unfinished wood were showing. The bathroom door frame was missing the small foam discs that keep the door from slamming when you close it... pretty loud. I just stuffed a tissue into the middle hole and ...voila, no slam. Maybe we got... More

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Dear Dscardino Thank you for staying with us here in Austin, TX. It is good to hear you enjoyed several of our guest room amenities as well as our central location. I apologize about the maintenance issues, I agree these issues should have been found by our maintenance team. I will share your feedback with the engineering team and ensure... More

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been traveling for years and The Sheraton Austin is almost like my 2nd home. The bar is a great gathering place and people like January, Rodrigo & Pete always make it an exceptional experience. Especially when you're away from home...

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sheraton Austin at the Capitol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Austin at the Capitol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Austin at the Capitol

Address: 701 E. 11th St., Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Travelocity, Orbitz, Hotels.com, BookIt.com, Tingo, Priceline, HotelsClick, TripOnline SA, Booking.com, Venere and Otel so you can book your Sheraton Austin at the Capitol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Austin
Austin Sheraton

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
View from room (2)
Viewed
Pool/beach area (5)
Viewed
Dining (5)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (3)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities