We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Austin at the Capitol

3.5 of 5 701 E. 11th St., Austin, TX 78701
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersSilver level
Sheraton Austin at the Capitol
Professional photos View all
Browse nearby
Sheraton Austin at the Capitol
Write a Review

610 reviews from our community

Traveler rating
    160
    200
    158
    67
    25
See reviews for
72
126
38
267
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (610)
  • Mar-May only
    (126)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (162)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a decent Sheraton property near downtown and the capitol with convenient freeway access right at 11th and I-35. We stayed on the club floor which is a nice high floor (15) and has access to a small lounge. The room was decent though again somewhat small; clean, comfortable bed, modern amenities. Hotel could use an upgrade in general.... More 

Was this review helpful? Yes
California
Top Contributor
67 reviews 67 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton Austin over winter break. The location is good and the hotel is nice, although the rooms are extremely tiny. As platinum members we had access to the Club Lounge which was WONDERFUL. Alan at the club lounge, tended to our needs and went above and beyond what he needed to do to make us feel... More 

Was this review helpful? Yes
Danbury, Connecticut, United States
Top Contributor
103 reviews 103 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

I attended this hotel for business during an unusual cold front. Parking is $22 or $32 with the valet Who was quite kind. The first thing I noticed was this hotel is a little dated and not the cleanest hotel. For example, the elevator wasn't vacuumed, when I walked into my room the furniture was chipped all over. The bathroom... More 

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Shaun Thank you for choosing the Sheraton Austin Hotel at the Capitol. I will make sure to share your feedback regarding your room with our Director of Housekeeping. It is great to hear that you enjoyed our sweet sleeper bedding package as well as the staff. We pride ourselves on great customer service and the southern hospitality our staff is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had ate at the Landmark Restaurant had breakfast and received superior customer service from Mr. Roland his politeness was amazing. Mrs. Frances personally check in on us and went above and beyond to ensure we were taken care of. We will be back because of them.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I had breakfast at the Landmark restaurant where Rolando and Frances provided impressive customer service. It's hard to get that quality of service these days. They have exceeded my expectations and I hope the Sheraton recognizes and keep a close eye on their career path.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I was visiting Austin for a con with some friends and we chose to stay at the Sheraton, which was not a mistake. The hotel came with all sorts of benefits like a hotel, free breakfast, and excellent staff, especially Kaleo. I was just came back from using their workout room and I stopped by the Club Lounge to get... More 

Was this review helpful? Yes
Houston, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in on a Saturday evening. Check in process was quick and staff was warm and welcoming. We got to the room on the 16th floor and it was clean and well-located. I've stayed at a few Sheratons before and I must say Sheraton beds are amazingly comfortable! We stayed on the club level and enjoyed the snacks in... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel staff were friendly and very accommodating upon arrival. The bell person was less than helpful but the front desk made up for his rudeness. The Club Lounge was ok. It was average in terms of what it offered. The location was outstanding and great access to downtown, the running trails and great places to hear music.

Was this review helpful? Yes
Austin, Texas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I only stayed one night at the Sheraton and there wasn't much that stood out about the hotel (what you'd expect out of a business transit hotel) except for one employee Kaleo who was exceptional. He runs the lounge upstairs and is one of those rare upbeat people that make your day when you chat with them. He refilled our... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

Kaleo made our stay very comfortable. Yesterday we visited the lounge and it was quite packed and Kaleo handled the large group of people at the same time very well and with a big smile. People like Kaleo make a difference.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Austin at the Capitol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Austin at the Capitol

Address: 701 E. 11th St., Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Starwood, Cheap Tickets, BookIt.com, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Austin at the Capitol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Austin
Austin Sheraton
Hotel Style:
#10 Green Hotel in Austin
#64 Business Hotel in Austin

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Pool/beach area (6)
Viewed
View from room (7)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay