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Sheraton Austin at the Capitol

#84 of 191 Hotels in Austin
GreenLeadersSilver level
701 E. 11th St., Austin, TX 78701
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Sheraton Austin at the Capitol
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Sheraton Austin at the Capitol
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684 Reviews from our TripAdvisor Community

Traveler rating
    185
    222
    177
    70
    30
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74
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313
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland,MA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Mina was very helpful in the club lounge!! We asked her about where the best shopping is and she gave us some very helpful advice. She noticed my friend enjoyed the "Awake-English" breakfast tea and made sure she had plenty of it!

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Vallejo, California
1 review
5 of 5 stars Reviewed 1 week ago

after soaking up all that Texas hospitality it was good to know Sheraton left the light on for us great place to relax. the next day was relaxing we visited the capital building down town enjoyed the historical spots like 6th street better known for it's night life.we then had denner at backwoods barbecue had to some good Texas barbecue... More 

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Houston, Texas
1 review
1 of 5 stars Reviewed 1 week ago

Just returned from a 2 night trip to this hotel. CONS 1) Avoid the hottub and at all costs. One of the members of our party contracted hottub folliculitis after we used the hotel hottub. This was very severe and ruined a large part of our trip. It has also ruined the remainder of her week. I'd strongly recommend avoiding... More 

Was this review helpful? Yes 1

Travelers are raving about these Austin hotels

San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay here this last weekend! The hotel was super convenient, rooms immaculate, big and great view of the Capitol. Street parking was easily found! Best part of our stay was the exceptional staff. Bailey and Adriana at guest services went above and beyond accommodating our family in a great room! David our bell boy was very... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Tori is one of the best bar tenders I have ever seen. Kelly is also a nice lady. They are friendly and fast and knows how to make great drinks. Even though I'm in Austin I'd prefer to just stay at the hotel bar than to go out downtown.

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Tampa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Downtown location but such a bad value. Room smelled like mold ( and so did the rooms of our friends ) and was the typical $100 a night place. Only this place was $320/night plus $50/night in taxes. What a rip off ! On the plus side, the staff is extremely nice and helpful.

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Bristol
Top Contributor
89 reviews 89 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to the capital building makes this a good location for an Austin trip. You can walk to Congress and take a short cab ride to South Congress. A great City for street food, music and unusual shops. Adequate hotel, nothing exceptional.

Was this review helpful? Yes 1
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Kevin W Thank you for choosing the Sheraton Austin! I am so glad that our great location in the heart of Austin worked so well for you. We have some really exciting updates coming to our back yard and public spaces that will really WOW our guests. We hope to see you again soon. Best Regards More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked a room on the "club" level. After a long drive, checked in at 5 pm. Hotel seemed vacant except for 3 People at the bar. Checked into our room, noticed the ear plugs on the night stand, and thought it was odd gesture. But, thought it was for guests who are sleeping with someone who snores? We went out... More 

Was this review helpful? Yes 2
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

beth s I apologize that your night spent at our hotel was not a restful one. I spoke with the Manager who assisted you during your stay and we will be reaching out to you directly to find a mutually acceptable resolution. We provide ear plugs in all of our guest rooms, not just our club floor rooms, as it... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon our arrival, we were greeted at the door and a customer service agent showed us a map of austin and what to do around the hotel. In the meanwhile our luggage was brought to our rooms which was very welcoming. The hotel is located in walking distance of the capitol and the famous 6th street. Rooms were clean and... More 

Was this review helpful? Yes 2
manhattan
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A conveniently located Sheraton. The people are wonderful, very helpful, friendly and know all that you need. Manager sent me a welcome email before I arrived. That's a nice touch in case you need to know him when you are there. But the hotel itself is old.

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