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All 184 Austin hotels

Sheraton Austin at the Capitol

3.5 of 5 Hotel   |   701 E. 11th St., Austin, TX 78701
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Sheraton Austin at the Capitol
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59%
Ranked #91 of 184 hotels in Austin
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A recent review
3 of 5 stars reviewed 3 days ago
DScardino Houston
  • Reviews (539)
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539 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Houston
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Nothin to write home about. Our bed's headboard was missing its upholstery plaque so the screw holes and unfinished wood were showing. The bathroom door frame was missing the small foam discs that keep the door from slamming when you close it... pretty loud. I just stuffed a tissue into the middle hole and ...voila, no slam. Maybe we got... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've been traveling for years and The Sheraton Austin is almost like my 2nd home. The bar is a great gathering place and people like January, Rodrigo & Pete always make it an exceptional experience. Especially when you're away from home...

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Senior Contributor
21 reviews 21 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

On a recent business trip to Austin I stayed at the Sheraton. The hotel is located some distance from the city Center and is not very walkable to restaurants and nightlife. The common areas are beautiful, but set the wrong expectation for what you find in the rooms. The interior of the rooms are older and not very well maintained.... More

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Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Steve H Thank you for staying with us and for taking the time out of your day to review our property on TripAdvisor. We have repaired the issues with our elevators and apologize for the delays that it caused during your stay. We do offer a variety of rooms from quieter rooms to views of downtown Austin upon request. I... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Ms. Nellie was absolutely fantastic! She went completely out if her way to showed that she cared! She needs a raise. Also, there is a cool book up front of suggestions for good food! We use it every time but sushi zushi is our favorite!

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Over night stay, good value, location, and service. The restaurant staff was very friendly and accommodating especially Frances and Mariem. Will recommend to a friend. The hotel seems recently renovated but the floor that I stayed needs some attention, the bathroom is not on par with the rest of the other areas

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Manila
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed for two (2) nights, but originally planned on staying for six (6) nights. Staff was very accommodating and helpful. The room was clean and spacious, but was not pleased with the dark interiors. Positive observations: Our room has a nice view of the Capitol, and the Landmark Lobby Bar and Grille served good food. Reasons... More

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Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

mga_law Thanks for taking the time to review our hotel on TripAdvisor. It is great to hear the how accommodating and helpful you found our staff to be. We work hard to ensure our rooms are not only spacious but clean as well. I will make sure to share your positive comments regarding our menu with our Chef. I would... More

Winslow, United Kingdom
Top Contributor
126 reviews 126 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean rooms, helpful staff....fast internet. Slow lifts as a busy hotel!! Popular with groups... Stayed here with work...just for one night, this is my second stay ...the staff are very friendly. This hotel is a little way from down town....which is a shame when we only get one night here...& a 5 hr time change... The hotel is near a... More

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Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Thank you for staying with us here at the Sheraton Austin Hotel. We appreciate the time that you took to share your review on TripAdvisor. It is good to hear that your room was clean and the staff was helpful during your stay. I know that the elevators can get heavy use especially during peak traffic times on the weekends.... More

Telford, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and stayed at the Sheraton, Austin, from the 3rd to the 8th Aug 2014. We were very pleased with the excellent accommodation. Our room was 1620 whilst there. It was a very spacious room, generous sized bed, good sized TV, workspace and ensuite facility. The room was very clean throughout and we were provided with free bottled water... More

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Newport Beach, California, USA
Top Contributor
52 reviews 52 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Don't expect greatness at this hotel. Everything was average. From the superior room to the hotel lobby etc. the platinum lounge was nothing special and in fact is empty with no snacks, not even peanuts, between breakfast and 6. On the last day there was a lot of noise in the hallway from the workers with their radios on.

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Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Sam M Thank you for choosing our hotel & the Sheraton Brand. I apologize our property failed to meet your expectations on so many levels. It is a great disappointment to me that you left with this impression. I apologize that our staff members had their radio at an unacceptable level and will make sure to address this with our... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was in a panic to get a document scanned to my business. For some reason my computer wouldn't allow the transaction of scanning the document to go through. The front desk scanned the document for me several times until it was for sure at the business I needed it go! This was a very big help to me for... More

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Additional Information about Sheraton Austin at the Capitol

Address: 701 E. 11th St., Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
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Also Known As:
Sheraton Austin
Austin Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Austin #70 Business Hotel in Austin #91 Spa Hotel in Austin
Hotel Class
Number of rooms
361

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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