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Sheraton Austin at the Capitol

#81 of 191 Hotels in Austin
GreenLeadersSilver level
701 E. 11th St., Austin, TX 78701
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Sheraton Austin at the Capitol
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Sheraton Austin at the Capitol
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659 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very good stay. The concierge excellent. The drinks at bar were good. Very close to 6th street and will cost about $5 with uber normal price. There is fruit infused water at the lobby which is refreshing. 2 bottles of water at room free. The concierge gave me a discount for parking since gold member

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Kerrville
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a place you stay because you need the convenience, not because you really need a nice place to stay. This really is a very dated hotel in need of some major upgrades, however it likely stays busy due to its location and proximity to the state Capitol. The good on this place is that it smells fresh, it... More 

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South Houston, Texas
Top Contributor
52 reviews 52 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for EPRI conference in January. They made an error when booking my room on the phone. Gave 2 dbl beds but I asked queen. When I called back, they said that they can simply change it when I arrive. Guess what? They didn't have any King beds left. But overall the stay was good. The food... More 

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Arvada, Colorado
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a good location, a good pub, good meeting rooms, and average guest rooms. The location is an easy walk to the capitol, and just a few blocks off of the start of a large restaurant/entertainment district. There's plenty of dining options nearby, and vehicle access is easy. About a $25 cab ride from the airport. The pub... More 

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Cleveland, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Front desk check in was a breeze. The room was clean and comfortable. Best part was when I got back to my room and found a nice gift waiting for me from the General Manager, Scott Larsen. Of course, I was a little embarrassed that someone was in my room - as messy as it was - but since I... More 

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Its in a great location. Clean & Comfortable. The staff is warm and inviting. Shannon is great at the front counter and Mina in the Club Lounge is fantastic (the evening was a gentlemen who also was great).

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Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

Just visited for SXSW. Loved the Sheraton's location - it is within city centre, but slightly out of the crowds. The hotel was decorated beautifully, lots of light and the rooms were nice. However, the best part was the service... the woman giving coffee in the morning was wonderful - so friendly, cheerful and energetic! Also, I left my winter... More 

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Ebensburg, Pennsylvania
Top Contributor
207 reviews 207 reviews
8 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At this hotel, you are definitely paying for convenience, as in location. The hotel was clean and nicely appointed, but other than that nothing great. Not what I expected from a Sheraton. I'm not sure what bothered me the most, NO COFFEE in the morning, unless of course you pay for it, or the fact that housekeeping woke me twice... More 

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Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

plbbob, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We do provide Starbucks coffee in the guest rooms and we are sorry if the packages were not visible to you. In addition, we can assure you that housekeeping knocking on guest rooms in... More 

Victoria, TX
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room and bed were comfortable, but I was on a lower floor and could hear the traffic on I-35. The room was very clean; I stayed two nights and housekeeping did an excellent job. The front desk staff was also friendly and professional. If you are only here for one night, the slow elevators probably aren’t a big deal.... More 

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am a frequent traveller to the Sheraton for business. When I visit the club lounge in the evening, I am consistently met with great service from Kaleo. He is a consumate professional who goes the extra mile to anticipate the needs of his guests and accomodate them accordingly. Many thanks to Kaleo and the Sheraton.

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