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All 187 Austin hotels

Sheraton Austin at the Capitol

3.5 of 5 Hotel   |   701 E. 11th St., Austin, TX 78701
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Sheraton Austin at the Capitol
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Ranked #83 of 187 Hotels in Austin
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
John E Oakville, Canada
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598 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakville, Canada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed two nights in December 2014 for business meetings downtown. The hotel is quite nice and within walking distance of office buildings in the downtown core. It does however require a bit of a walk through the "not so nice" part of downtown. There is not much right around the hotel in terms of restaurants or bars but 5+ blocks... More 

Was this review helpful? Yes 1
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

John E Thank you for taking the time to review our property and your recent stay. It is good to hear that your room met your expectations and was cleaned to level we expect. I am sorry that your room was near an elevator and that it disturbed your sleep. Feel free to request a specific room location at any... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I recently stayed here last weekend for LaCrosse with my kids. The check-in process was quick, valet service prompt and not complicated. My husband and I had went up to the lobby bar for a couple of drinks. Not bad for a hotel bar. Our bartender was engaging and friendly. We ordered room service, they had a... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 1 week ago

On the 15th floor club lounge, there was a gentleman named Kaleo - he was fantastic in enhancing our stay as we drank and monched late-night. Kaleo boosted this review from a 3 to a 4 star. It would have been 5 stars, but I did not get hot water in my shower. Other than that, the bed was comfy,... More 

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San Antonio, Texas
Contributor
17 reviews 17 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The garage is small for the size of the hotel. I had to park on the roof and was dismayed that the elevator did not reach the roof. There is a dilapidated staircase that I did not feel comfortable hauling my bags down, and I had to wait several hours for a parking spot to open on a lower floor... More 

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San Diego, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in a was a breeze. I stayed over ACL weekend and the Texas/Baylor game. Everyone at the hotel was super helpful and friendly. We had a great corner Club level room that alllowed us to easily store our bikes. (We rented them as our transoportation around the city.) We had breakfast in the restaurants and they had a good... More 

Was this review helpful? Yes 1
Reston, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Used some SPG points to book 3 nights and was upgraded to a huge suite, which was nice, but had to wait from noon to 3:30PM for it to be ready. Strange floor layout, but quiet hotel, clean and the comfiest pillows in the business. Breakfast buffet is run of the mill and overpriced, but there aren't any close options,... More 

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Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

jeff s Thank you for your loyalty to the Starwood Preferred Guest Program and for writing a review about your stay. Normal check-in time is at 3:00PM and I am so sorry we were unable to get you checked in earlier. We do our best to get rooms ready for early check-ins. We are sorry to hear that you found... More 

Missouri City, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night for an all-day seminar that was held at the hotel. I was very pleased with the staff as far as my interaction with them. I liked the room and thought it was on par with what should be expected for this level of a hotel. The meeting room was comfortable and quite and well supplied with... More 

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Manchester, New Hampshire
Top Contributor
54 reviews 54 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff is friendly and top quality-Sheratons obviously do something different with regard to their staff training baselines... I was greeted, as always as I arrived and throughout my stay but genuinely friendly staff. Room and areas were clean despite a convention of some sort ongoing. Hotel is dated-I have to assume that they are slowly renovating this property-it is okay... More 

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new york
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there one night before getting on a plane the next day, and I had a solid experience. The room was clean and spacious, the bed was comfortable. The location is convenient to restaurants and bars in downtown Austin. Service from checkin to checkout was friendly and efficient. I didn't use any of the hotel facilities (fitness or business center)... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Sheraton is located about 6 blocks from E. Sixth St. and was reasonably priced. There is a Hilton that's 2 blocks away from E. 6 St. and an Omni Hotel that's fairly close to E. 6 St. (the Omni Hotel was much more expensive). There is reasonably-priced self-parking available and the cardio and weight rooms were adequate (medicine balls... More 

Was this review helpful? Yes
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Madhavi J Thank you for leaving your review on TripAdvisor. I am glad that you enjoyed our great location as well as the Sheraton Fitness facilities. I will make sure to share the issues you experienced in your guest room with our Chief Engineer so he can work to identify the room number and have the issues properly fixed. We... More 

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Additional Information about Sheraton Austin at the Capitol

Address: 701 E. 11th St., Austin, TX 78701
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Austin
Austin Sheraton
Hotel Style:
#10 Green Hotel in Austin
#65 Business Hotel in Austin

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