We chose this hotel because we thought it was very central but were disappointed by it's location. Our room overlooked the freeway & was extremely noisy. When we checked in we'd asked for a quiet room, so if this was the quiet room I'd hate to stay in what they consider a noisy one! Also we didn't like the location... more

This hotel served as the headquarters for a wedding, so we really taxed the capabilities of the staff, and they were truly outstanding. Made our stay and all of the arrangements work perfectly. Remodeled hotel is very pleasant, clean, well maintained. No one in our large party reported anything but excellent accommodations. Great breakfast, and nice restaurant with nice outdoor... more

My boyfriend and I arrived at the Sheraton in Austin very late in the night (1:30am) to check in for the weekend. He is a SPG member and is guaranteed a room no matter what. The hotel staff that checked us in seemed to have computer "troubles" so it took us quite a few minutes to even check in. When... more

If you have any questions prior to your choice of stay email the General Manager. This Hotel had a premium location, everything we did was just a quick cab ride a way. We had some very helpful staff from the Bartenders to the Concierge, every one was just delightful and helpful. The room was ultra comfortable, and very clean. We... more

I love this hotel. It is just a few blocks from sixth street. The decor / quality of the rooms is excellent. The staff was very helpful. Couldn't have asked for more. Booked through Priceline and got a really good rate, so the value couldn't be beat!!! more

What a let down this hotel was ... the room was filthy when I arrived. There was hair every where in the bathroom. The bath tub had obviously not been cleaned and the toilet had things floating in it. I was disgusted. I called down for the bathroom to be cleaned. When I returned after 3 hours, it still was... more

I simply cannot rave enough about this hotel. I would stay at this hotel again in a heartbeat. I read the previous posts and disagree with the negative comments - this hotel is simply outstanding, in my opinion. Staff is excellent. The bell hop and the front desk were two of the friendliest people I've met in awhile. They were... more

This is not your typical Sheraton. Yes the bed is comfy but otherwise there is a lot of room for improvement. The staff with the exception of the front desk was very friendly. The front desk staff needs to take a few classes in communicating effectively! And housekeeping, well just needs to learn how to clean (and leave more than... more

I stayed at this hotel for one night while accompaning my daughter and a group of school children who were staying in a neighboring hotel. I arrived and checked in quickly, was told they did not have a club level room available but could give me club access on my card. I asked if they could instead upgrade me to... more