Amenities you will find at the Austin Suties Hotel: Crack dealers, prostitutes, shady characters, locks and phones that do not work. Front desk staff that are uncooperative and hang up on you when you call with situations or complaints. Dirty rooms, wireless internet dead spots in the rooms, roaches and never leave your laundry unattended in the hotel laundromat; they... more

This so-called "hotel" is a dump in the worst sense of the word. Filth everywhere. Wouldn't dream of setting a bare foot anywhere. My wife found hair on the towels (it wasn't hers). We left after one night and went to another hotel. Stay away. There's plenty of reasonable and "clean" motels in Austin. more

I took my 16 year old daughter and another teacher-friend and her daughter to Austin during the UT-OSU weekend. We booked through Priceline. After reading these reviews we panicked! Upon arrival we were pleasantly surprised. Although the rooms are not by any means luxurious, ours was quite clean with no odor. Linens were clean and the bathroom was totally acceptable... more

"wrong side of the tracks"...ACL people beware, their normal clients are toothless crackheads. The rooms are filthy...never walk barefoot on the rugs, and remove the soiled blankets and comforters from the bed. Also, put a sheet over the couch if you want to sit down. If you like to exfoliate when you shower, you will love the towels, they are... more

Upon arrival, a confirmation number from a reservation sight (Hotel-Guides.us) was worthless as they "hadn't gotten the info". Front desk staff rude and arrogant...not willing to do anything to find out about the mix up. Got the quoted price anyway after several minutes of not allowing staff to run over me. Was willing to walk away and say to heck... more

I should have smelled trouble the moment I checked in. The reception area wreaked of disinfectant. The clerk did not have the reservation right and it took some time to sort it out, despite the fact that I had my confirmation in hand. The room was a disaster. I was traveling with my spouse and 83 year old mother so... more

Price is one thing, but a deal is certainly not worth staying here. The front desk staff did not seem too concerned about finding our other groups reservation or care about telling us why it was not there. We were greeted to the smell of pungent cat urine in our suite. Again the staff did not seem to concerned with... more

no, the rooms aren't perfect, but what do you expect for the price? i've stayed at this hotel twice - both times during the Austin City Limits Music Festival weekend. my encounters with the staff were good. the rooms were always clean. the bedroom can be a little stuffy because there is no a/c vent in there, but it's not... more

The Austin Suites Hotel offers a terrible experience in Austin. It is not clean at all. The rooms smell horrible, the furniture and the bathrooms are shabby, the air conditioning does not work, and the beds are not clean. This is not all; the worst part is the service. You cannot trust on what the people at the front desk... more