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All 182 Austin hotels

Lakeway Resort and Spa

4.0 of 5 Hotel   |   101 Lakeway Drive, Austin, TX 78734
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74%
Ranked #42 of 182 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 23, 2010
Imatravelin Texas
  • Reviews (490)
  • Photos (180)
  • Amenities
  • Q&A (1)
  • Room tips (134)
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490 people have reviewed this hotel

Traveler rating
    217
    139
    77
    31
    26
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132
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • Italian first
  • Any
English first
There are newer reviews for Lakeway Resort and Spa
See the most recent reviews
wzmoore
1 review
2 of 5 stars Reviewed March 24, 2010

From reading other reviews, I see that rooms not being ready at check in is a habitual problem for this place (as it was when we visited recently). This hotel is not a resort as they advertise, but simply a hotel on a lake. We, my wife and I, made the mistake of staying here recently and were enveloped by... More

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear wzmoore, I’d like you to know how much we appreciate you taking the time to share your experience about your recent stay at Lakeway Resort and Spa. We always strive to exceed our guests’ expectations, and I do apologize for your bad experience during check-in time. Being a small boutique hotel as we are, we are working hard with... More

Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 23, 2010

- Good comfortable beds; great view of Lake Travis. - Great service--everything I needed was accommodated (they lent me a tape dispenser to wrap a gift too). - We self parked to avoid paying a $12 valet, and the valet guy still helped out because he wasn't busy doing anything else. Staff used slow times to help guests wherever they... More

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Imatravelin, I can’t express enough how much we appreciate you taking the time to provide feedback about your recent stay with us at Lakeway Resort and Spa. We always strive to exceed our guests’ expectations. With Lake Travis getting warmer, we are working on water sport activities for all ages I am sure you will enjoy. Our summer concert... More

Dallas, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2010

The resort is beautiful--it truly does look just like the pictures. I called ahead to alert the staff that I was about 40 miles out and they had my room ready even though I was about 2 hours ahead of the normal 4PM check-in time. My Lakeside room w/Balcony had an amazing view. The room was standard, nothing special. I... More

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear ASC08, Thank you for taking the time to provide feedback about your recent stay at Lakeway. We always strive to exceed our guests’ expectations, and I do apologize for your bad experience at our restaurant. We are working hard with our new executive chef on developing a new menu for Josey’s Grill & Bar with lakeside flare which will... More

Texas
2 reviews
3 of 5 stars Reviewed March 22, 2010

If you pay nearly $200/night for a room, you would expect housekeeping to stop by and make sure your room was services....not here. We didn't leave the room until 10am, but sometime between 10am and 4pm, you would expect the room to be cleaned. They should at least stop by and offer more towels....nope. The rooms were nice, but the... More

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lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear TxTrip64, Thank you for taking the time to provide feedback about your recent stay at Lakeway. We always strive to exceed our guests’ expectations, and I am sorry we did not do so for you. I am also disappointed to hear that housekeeping didn’t refresh your room in timely manner. I am happy to let you know that we... More

tx
1 review
4 of 5 stars Reviewed March 21, 2010

Check in states is it at 4pm, however when we arrived shortly after 4pm they said the room was not ready and they would call us when it was available, we didn't get a call from them until after 7:30pm that it was ready. So, don't arrive with expectations of resting right away, changing clothes for an event or winding... More

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lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Sehtx, We would like you to know how much we appreciate you taking the time to provide us with feedback regarding your recent stay with us. Regarding our new pet policy; we have recently started accepting small pets again. I’d like to ask you if you wouldn’t mind providing us with the room number you stayed in recently which... More

Austin
1 review
3 of 5 stars Reviewed March 21, 2010

Lakeway Inn is a great hotel, but not one I would recommend during any off-season. Phones didn't work, games didn't work, doors didn't lock, and the wrong food was consistently delivered. We love the hotel--and the staff was nice and tried to help--but it was not a 4 or 5 star experience. Sadly, it could have been... great views and... More

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear KidTaho, We appreciate you taking the time to provide feedback about your recent stay at Lakeway Resort and Spa. We always strive to exceed our guests’ expectations, and I am sorry we did not do so for you. I would like you to contact me directly to find out a few more details from you, as all the service... More

Abilene, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2010

We traveled to this resort for a weekend getaway. We arrived to a beautifully landscaped front entrance. The desk staff was very welcoming. Our room was very comfortable and roomy. The bathroom was a little small, but it was acceptable. We had a room with a private balcony overlooking Lake Travis. It was beautiful! The only time we used the... More

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Finallyhappy, Thank you for taking the time to provide feedback about your recent stay at Lakeway. We always strive to exceed our guests’ expectations, and I am glad to hear you are planning on coming back this summer. With Lake Travis getting warmer, we are working on water sport activities for all ages I am sure you will enjoy.... More

Dallas
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2010

The views are spectacular and the architecture of hotel is well-designed. We had a great time at the hotel even though the weather was a little cool. We were hoping for heated pools. The staff and service was dependable, helpful and very friendly.

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Springforward, We appreciate you taking the time to share your experience about your recent stay at Lakeway Resort and Spa. We are very pleased to hear that our staff went above and beyond to make your stay memorable and we apologize about the bad weather. Since the pools are not heated we try to have a wide variety of... More

austin212
1 review
3 of 5 stars Reviewed March 17, 2010

Overpriced for the room. Room service was very slow and the food was ok. They charged our credit card twice for one room.

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Austin212, Thank you for taking the time to provide feedback about your recent stay at Lakeway. We always strive to exceed our guests’ expectations, and I am sorry we did not do so for you. I would like to find out a few more details from you, as the card charges issue you mentioned concerns us. Feel free to... More

Central Tx.
1 review
4 of 5 stars Reviewed March 14, 2010

The staff was exceptionally friendly and accomadating. The lake view was great and the seclusion was perfect! Plus the bed was heaven!

Was this review helpful? Yes
lakewayresort, e-Commerce Manager at Lakeway Resort and Spa, responded to this review

Dear Dravenrains, We would like to thank you for taking the time to review your stay and very happy to see you had a great time on Lake Travis. We hope to see you back this summer. Sincerely, Katerina Hurlburt More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(7)
  • Pool area(7)
  • Lake Travis(6)
  • Lake view(5)
  • Room service(5)
  • Front desk staff(3)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Reservation Options:
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin

180 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (7)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Austin #10 Luxury Hotel in Austin #20 Business Hotel in Austin #31 Family Hotel in Austin #33 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
With a commanding view of the Texas Hill Country from the shores of Lake Travis, Four Diamond Award-winning Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing. ... more   less 
Number of rooms
168

Questions & Answers

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1 question

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