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Lakeway Resort and Spa

4.0 of 5 101 Lakeway Drive, Austin, TX 78734
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Certificate of Excellence 2014
Lakeway Resort and Spa
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Lakeway Resort and Spa
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575 reviews from our community

Traveler rating
    275
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    86
    33
    26
See reviews for
157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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    (131)
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San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights for an anniversary trip and to take time from the hustle and bustle of our everyday lives. Check in was easy enough. Customer service was average. Room service the next morning was prompt and on time. If you don't feel like having room service or eating at the restaurant, there's restaurants down the road or... More 

Was this review helpful? Yes 1
Al S, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the compliments to the resort, our new guest rooms and the pool complex. I'm pleased to read you enjoyed your overall stay and we look forward to your return visit. Al Stento General Manager More 

Austin
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

From what I could tell the hotel was very under booked. That made it quiet for us, but admittedly it was also a little strange. I expected to see creepy ghost twins in the hallway (The Shining..). But, because it was so quiet, we were given a complimentary upgrade to a lake view suite. That would have been great if... More 

Was this review helpful? Yes
Al S, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for candid feedback of your recent stay. We appreciate the compliments to the new guest rooms and I’m pleased to read we were able to accommodate your request for an upgrade. We hope you will choose to stay with us again. Al Stento General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 15, 2014

Hotel is ready for a remodel. Definitely showing age. Stains on the carpet. Beds were very comfy. Employees were top notch. Loved the happy hour reception nightly and breakfast at Mastersons was very good. Beautiful drive up to the resort. We will definitely be back.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We appreciate your candid feedback of your recent stay. Please know we read all guest reviews and I will share your comments with your staff. Thank you for the compliments to our employees and Masterson’s. We look forward to your return visit. Robert Kisker Regional Director and General Manager More 

Houston, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

I'd never been inside the resort, only boated by a few times. The interior, restaurant, bar, meeting room are nicely decorated and the rooms have obviously been recently updated. My room having a balcony overlooking Lake Travis. The staff was outgoing, courteous and took good care of our group. I'll try to go back someday.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for the 5 star review of Lakeway Resort and Spa. We strive to provide exceptional service to all our guests and we appreciate the compliments to the resort, guest rooms and staff. I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. More 

1 review
4 of 5 stars Reviewed November 10, 2014 via mobile

a bit pricey for the average getaway weekend, but well worth it. I can't say enough about the Lakeway resort, it was a fabulous place. The staff was professional and extremely helpful. I would recommend this resort to any and all. Thanks, Rene & Christine Z Fort Worth tx

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your compliments to our staff and the resort. We sincerely appreciate you choosing to stay at Lakeway Resort and Spa and we look forward to your return visit. Robert Kisker Regional Director and General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

My husband and I arrived on Friday Nov 7th, we booked for a room without lake view, but the man at the front desk asked us to wait for just 30 minutes, and he gave us this amazing room with a lake view, the room was huge, the king size bed was very comfy, the bathroom also was very big,... More 

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the 5 star review of Lakeway Resort and Spa. I’m pleased to read our Front Desk went above-and-beyond to ensure your stay was exceptional. Thank you for the compliments to our new guest rooms and I’d like to personally welcome you back to the resort, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More 

Tampa, Florida
Top Contributor
332 reviews 332 reviews
34 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed November 5, 2014

What a beautiful resort with outstanding customer service. We decided that while staying in Austin we wanted to say outside the city for a few of the days and we are so glad that we did! The property is gorgeous with so much to see and walk around while enjoying the water, nature, pools, and the deer that frequently pop... More 

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the overwhelming review of Lakeway Resort and Spa. We are thrilled you chose to stay in the beautiful Texas Hill Country. I’m so pleased to read you enjoyed our daily happy hour and our popular pool complex. I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 4, 2014

We were a group of 14 women and had a great time. The staff provided excellent service, especially the front desk. Happy Hour was a pleasant surprise and the resThis is "our spot" whenever visiting this area.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for the 5 star review of Lakeway Resort and Spa! I’m so pleased your group had an exceptional stay at the resort. I will pass along your kind words to our staff and I’d like to personally welcome you back. Please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More 

Amarillo, Texas
2 reviews
5 of 5 stars Reviewed November 4, 2014

The property was gorgeous but it was the service that made this place stand out. I called the day before to check on check-in time and the next day, the employee I spoke with checked on my room and called and texted me to let me know as soon as my room was ready prior to check-in. The room service... More 

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the compliments to our staff at Lakeway Resort and Spa. It is our goal to provide exceptional customer service and I’m pleased to read our staff went above-and-beyond to assist you. As a thank you, please contact me prior to your next visit, bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More 

Conroe, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 31, 2014

I made the unfortunate decision of hosting a global meeting at this facility for over 200 guests from 30 countries around the world. This hotel, although well-appointed and having a nice view, is quite boring. The hotel was located a good distance from any city center, golfing, shopping, restaurants, etc. It is also very far from the airport. There is... More 

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We appreciate your candid review of the resort and the compliments to our staff. The resort receives many accolades including our beautiful location in the Texas Hill Country. We hope you will choose to stay with us again. Robert Kisker Regional Director and General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(6)
  • Breakfast buffet(6)
  • Lake Travis(5)
  • Lake view(4)
  • Room service(3)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin
Hotel Style:
#4 Spa Hotel in Austin
#8 Luxury Hotel in Austin
#19 Business Hotel in Austin
#21 Family Hotel in Austin
#28 Romantic Hotel in Austin

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