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All 182 Austin hotels

Lakeway Resort and Spa

4.0 of 5 Hotel   |   101 Lakeway Drive, Austin, TX 78734
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73%
Ranked #46 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
d p Houston, Texas
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439 people have reviewed this hotel

Traveler rating
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    69
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125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent a weekend at the Lakeway resort. The hotel was perfectly set up to enjoy the lake. The views are wonderful, the property has many amenities, the restaurant has views of the lake. It was a perfect weekend getaway.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your compliments of the resort and the 5 star review. I will pass along your comments to our staff. We look forward to your return visit. Robert Kisker Regional Director and General Manager More

Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Lakeway Resort for two nights, March 19-21, 2014. After visiting Houston and San Antonio, we wanted to unwind a little before heading to downtown Austin for our last night in TX. We normally just get a standard king room, but decided to splurge on the Mansfield Suite. This was a gamble since no pictures were posted, but... More

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate your 5 star review of the resort. We strive to provide superior customer service from the moment our guests arrive and I’m so pleased our staff went above and beyond to make your stay exceptional. Lakeway Resort and Spa has many popular amenities including the pool complex, spa and the new Kid Zone. I would like to... More

South Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was looking for lodging in a particular zip code to be close to friends. This hotel was a wonderful surprise, price was reasonable, room and staff were exceptional. My favorite experience was dinner at the Steakhouse. I will definitely return.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your 5 star review of Lakeway Resort and Spa. We appreciate the compliments to the hotel, our staff and Masterson’s Steakhouse. We look forward to your return visit. Robert Kisker Regional Director and General Manager More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I checked in Friday, May 28 and checked out May 30, 2014. We were greeted by the valet who unloaded our car, took us to check in and we were greeted by the manager (who remembered me from my last visit - one year ago). We were in our room within 10 minutes and it was a... More

Was this review helpful? Yes 8
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for your overwhelming positive review of Lakeway Resort and Spa. Our staff and management work extremely hard to provide exceptional service from the moment our guests arrive. We sincerely appreciate you taking the time to post your experience during your stay and I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker... More

Dallas, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After spending almost $300 a night on Saturday March 29, 2014, I would have to admit I was highly disappointed in the level of service at the Lakeway Resort and Spa. To start off check-in was not until 4pm, which I had no idea about since it does not state that when you are making the reservation. After going back... More

Was this review helpful? Yes 3
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

This letter is to convey my sincere apology for your recent experience at Lakeway Resort and Spa. I want to take this opportunity to address your concerns and please know they are being addressed with our staff. The hotel check-in time is 4pm as stated on the resort’s website under Resort Policies. We communicate our policies and fees to other... More

Maple Grove, Minnesota
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We chose the Lakeway based on tripadvisor and overall we had a great time! We arrived on a Wednesday and were greeted cheerfully by Richard, a kind and friendly man who is the the epitome of the friendly south. He opened doors and always offered a smile and good conversation about the locale and what to experience. The pool and... More

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for overwhelming positive review of Lakeway Resort and Spa. We sincerely appreciate your compliments to our staff members and I will personally recognize them for going above and beyond to make your stay truly exceptional. We look forward to your return visit to the resort. Robert Kisker Regional Director and General Manager More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I use to travel to Austin very often and Lakeway Resort is, by far, one of the best hotel in town. Beautiful Room balconny view to the lake, confortable Room, very good food, good infrastructure for business (conference rooms, wi-fi, support). Great option for business events. The only point is that it is that it is not close to anything,... More

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for taking the time to post a review of your recent stay. Lakeway Resort and Spa caters to both leisure and business travelers by offering updated guest rooms, renovated meeting spaces and exceptional amenities. The resort is tucked away but a short drive to other restaurants, Hill Country Galleria and other local attractions. We hope you will come... More

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lakeway Resort and Spa does indeed have a spa and resort-like amenities, but I wouldn't rank it with the best. The facility is very dated and the service at the only on-site restaurant was extremely slow, although the food was good. The spa is extremely small and does not have a wet sauna or whirlpool, only a dry sauna. The... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your candid review of Lakeway Resort and Spa. Although many of our guest reviews are very positive, I apologize you did not receive the service many of our guests experience. We have made many improvements to the resort including new guest rooms and new restaurant. I’ll review your comments with our staff and I hope you will... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently spent our 1st wedding anniversary at Lakeway. It was such a nice and relaxing getaway and all of the staff made our anniversary feel really special. Masterson's steakhouse was yummy and we loved the 3 tiered pool with the swim up bar. Our room was beautiful with a great view of the lake. It's also... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for your 5 star review of the resort. I’m so pleased you had an enjoyable romantic getaway for your anniversary. It is our goal to provide superior customer service from the moment our guests arrive to the resort. I’ll pass along your compliments to our staff members and I’d like to personally welcome you back, bkisker@lakewayresortandspa.com.... More

Covina, California, USA
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a weekend for a family event. This place was absolutely gorgeous and top of the line. The service was impeccable, the ambiance unbeatable, and the views were unmatched. In got a junior suite overlooking the lake, and upon walking in the room and looking below my balcony, what do I see? A deer and her doe.... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the overwhelming positive review of the resort. Thank you for the compliments to our staff, the new guest rooms, restaurant and landscaping around the resort. I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(7)
  • Breakfast buffet(7)
  • Lake Travis(6)
  • Lake view(5)
  • Room service(5)
  • Front desk staff(3)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Austin
#24 Family Hotel in Austin
#32 Business Hotel in Austin
#35 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Official Description (provided by the hotel):
With a commanding view of the Texas Hill Country from the shores of Lake Travis, Four Diamond Award-winning Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing. ... more   less 
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Also Known As:
Lakeway Hotel
Lakeway Resort Austin
Lakeway Hotel Austin

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