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Lakeway Resort and Spa

#42 of 191 Hotels in Austin
Certificate of Excellence
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101 Lakeway Drive, Austin, TX 78734
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Lakeway Resort and Spa
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Lakeway Resort and Spa
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614 reviews from our community

Traveler rating
    289
    166
    90
    40
    29
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169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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Vail, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Lakeway Resort last week mid-week with our family and had a fantastic visit. There was some work going on but it really didn't bother us, and is nice to see they are making improvements. The kids pool and kids zone is fantastic, as was every single staff member. The lake is low but we still took a... More 

Review collected in partnership with this hotel

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Dallas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Both pool and parking area/valet is under construction. Felt like the staff was not accurate at times with their information. I felt as if the employees were somewhat distracted when needed information.

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Was this review helpful? Yes 1
Allentown, Pennsylvania
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Lakeway Resort and Spa for 4 nights for a business trip and I thoroughly enjoyed every day of the visit. The resort is approximately 45 minutes from the Austin airport with moderate traffic and is located on a Lake Travis peninsula in Lakeway. I was met immediately by the valet and was shown the way to... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

60HzMW, Thank you for the wonderful review! I am pleased you enjoyed your stay and certainly welcome the feedback regarding valet availability and the quality of breakfast. We look forward to your next visit. Thank you Paul Davis General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Arrived to pool under construction which left only one heated pool (didn't bother to say anything on web or at reservation). Although billed as a kids destination, look close the play area has pretty exorbitant costs just to play pool or ping pong. Had my reservation messed up on arrival and tried to convince me it was an upgrade. Probably... More 

Review collected in partnership with this hotel

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Davidmz2504ur, Thank you for your review. We are conducting repairs to one of our 3 pools at this time. I am sorry that it caused you disappointment. In addition to pool and ping pong, our Kid's Zone features Miniature Golf and 3 different bouncy houses. We do have many changes planned for the resort over the next year and I... More 

Sealy
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful weekend getaway for our anniversary! This was our first time here, recommended by a colleague, and we are already planning our next trip back. Short of the adult pool under renovations, understandable in April, our weekend here was perfect. We met many nice people while relaxing at the complimentary Happy Hour. It was a great way... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Michelle H, Thank you for choosing to celebrate your anniversary with us at Lakeway. On behalf of the whole team, Happy Anniversary! Thank you as well for the very kind review. We look forward to your next visit. Thank you Paul Davis General Manager More 

Westchester County, New York
1 review
4 of 5 stars Reviewed 1 week ago

The family really enjoyed the stay at Lakeway. It was our first time, and we'd definitely go back again. The staff was pleasant (Chase was off the charts great, our kids loved him). The room was very nice, view was great, fitness area, spa and pools were nice. The restaurant was decent, though those working were wonderful (Becky). One area... More 

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Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Vincent199, Thank you for your nice review and recognizing both Chase and Becky! You make a great point regarding skimming the pool and I appreciate the feedback. Thank you Paul Davis General Manager More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was such a disappointing trip. We went to Lakeway for a wedding and decided to turn it into a weekend getaway since Lakeway is suppose to be such a nice resort. Wrong! From the time we check in, to our checkout, I'm not sure if I ever saw anyone smile. The staff was always grumpy, unsmiling, unhelpful. I asked... More 

Was this review helpful? Yes 3
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Dallas Shopper, Thank you for your review. I am very sorry that we let you down during your stay. You bring up some excellent points and I will be reviewing these issues with our department head to improve. I assure you we will address these issues. I do hope you will give us another opportunity in the future. Thank you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The resort is great. We had a Lakeview room which was beautiful and very relaxing. The kids pool was so much fun for my little ones. Also the kids zone was a great chance for me and my husband to take few minutes together without the kids. Definitely recommend and definitely would love to go back

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Mary K, Thank you for the wonderful review! We look forward to welcoming you and your family back to Lakeway in the future. Thank you Paul Davis General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my wife came here for our 5th anniversary. Best vacation ever!!! beautiful scenery,we loved every minute here.This is definitely our new vacation spot.if your looking for a good time, Lakeway is the place to be.Real talk

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Walter O, Thank you for the wonderful review! We look forward to your next visit. Thank you Paul Davis General Manager More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort was beautiful no doubt about it. Staff wasn't very friendly especially in the restaurant and bar at the pool. They were serving underaged children and did not ID anyone. I would change that immediately owners! They seemed stressed and low on staff. The young hostess was awful, and we waited 10-15 minutes to be seated. The prices are... More 

Was this review helpful? Yes 4
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Kt131, Thank you for your review. We will certainly be addressing your concerns about serving Minors immediately. I am sorry for the issues you experienced in the Restaurant. We are working hard to improve Masterson's and I am pleased to let you know we will be debuting a new menu shortly. Thank you Paul Davis General Manager More 

Hotel Review Summarization

What travelers say

  • Lake Travis(4)
  • Breakfast buffet(4)
  • Pool area(3)
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