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Lakeway Resort and Spa

4.0 of 5 101 Lakeway Drive, Austin, TX 78734
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Certificate of Excellence 2014
Lakeway Resort and Spa
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Lakeway Resort and Spa
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585 reviews from our community

Traveler rating
    280
    158
    86
    33
    28
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157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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Portland, Oregon
1 review
4 of 5 stars Reviewed yesterday NEW

Wonderful weekend away - with 300 ladies for a conference, which makes it understandable that my one complaint was a lack of hot water for showers in the morning. Everything else was beautifully done. And the staff was amazing! Big shouts out to Richard, Ian and Eddie who were always available to help out with questions, requests, and most importantly... More 

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for taking the time to post a review of Lakeway Resort and Spa. The resort caters to both business and leisure travelers and I’m pleased to read you enjoyed your stay. I will pass along your compliments to our staff and I hope you will come back very soon. Robert Kisker Regional Director and General Manager More 

1 review
5 of 5 stars Reviewed yesterday NEW

I stayed as a conference attendee, but I anticipate returning as a private guest in the future. Room was a lake view with balcony, 2 queens. Beds were very comfortable and rooms were neat and tidy with everything I needed. Relaxing atmosphere, friendly and courteous staff, and beautiful location.

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for the 5 star review of your recent stay at Lakeway Resort and Spa! We strive to provide superior service to all our guests and we are looking forward to seeing you again very soon. Robert Kisker Regional Director and General Manager More 

Portland, Oregon
1 review
5 of 5 stars Reviewed yesterday NEW

I visited Lakeway for a conference and immediately became a fan. This was a great venue for meetings, but I hope to bring my family back for a relaxing vacation sometime in the near future! The staff were friendly and helpful. The rooms were perfectly appointed. The view was spectacular. I enjoyed every minute of my stay. Richard, Ian and... More 

Was this review helpful? Yes
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Lakeway Resort and Spa is a perfect location for both business and leisure vacations. I’m pleased to read you enjoyed all the resort amenities including our new guest rooms. We sincerely appreciate the compliments to our staff and we look forward to your return visit. Robert Kisker Regional Director and General Manager More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is really great but what I really loved was the spa. The staff there was incredible. They were professional and thorough. I thought that the facility for the spa was one of the more incredible spas I have gone to. Thanks for making my birthday special!

Was this review helpful? Yes
Al S, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate your compliments to Lakeway Resort and Spa and to San Saba Spa. We are thrilled you enjoyed the spa and had a wonderful birthday! We look forward to your return visit. Al Stento General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This venue is absolutely gorgeous and the staff were professional, readily available and a pleasure to work with. Julie Stanfield was our onsite coordinator. She did an amazing job and I couldn't have asked for a better person to make our wedding day perfect. Any request I had she made it happen and even worked with us to stay within... More 

Was this review helpful? Yes
Al S, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for choosing to have your wedding at Lakeway Resort and Spa and the 5 star review. I’m pleased to read our staff accommodated all your requests and I will pass along your compliments. We hope you will continue to come back to the resort. Al Stento General Manager More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is a decent nice place. The lake however isn't. AFTER you check out they charge you an extra $25 a day! So we stayed 4 days for $800 and change. Then when we checked out they charged us another $113 for use of their parking lot and "other resort fees" and thats for self park. No free breakfast... More 

Was this review helpful? Yes 3
Al S, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for taking the time to provide feedback of your recent stay. The resort provides all information regarding room rates, taxes and fees prior to processing a reservation. This information is listed on our website and other booking channels. Al Stento General Manager More 

Spicewood, Texas
Top Contributor
65 reviews 65 reviews
43 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

With 42 hotel reviews under my belt this one may top the list of most difficult. We live in the area and although we have visited the resort for special events have never stayed as a guest so we were enticed with an especially good rate on Hotwire to book a last minute New Years Eve stay. The location on... More 

Was this review helpful? Yes 6
Al S, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your detailed review of your recent stay. We sincerely appreciate the feedback in every aspect of your stay. I will discuss your comments with our staff to make the necessary changes. Al Stento General Manager More 

Houston
Top Contributor
73 reviews 73 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First, in almost 50 reviews I have never experienced anything like this - heck I give folks a 3 for trying... Arrived late and when I turned down the comforter, the bed was not made well and the sheet pulled back exposing a large gross urine or blood stain on the mattress pad! How could the cleaning person not notice... More 

Was this review helpful? Yes 2
Al S, General Manager at Lakeway Resort and Spa, responded to this review

I sincerely apologize for your experience at the resort. It is our commitment to provide an exceptional stay to all our guests. I will discuss your comments with our management team to correct the issues. Al Stento General Manager More 

Houston, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to visit this resort due to the great reviews. We stayed over the Christmas holidays. The resort itself was nice, staff was friendly. Check in was very informative about the grounds and what there was to do around the resort. The hotel did not seem to be overly crowded. They needed more staff on duty. The resort bathrooms... More 

Was this review helpful? Yes 1
Al S, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate your stay during the holiday and the compliments to our staff. I’m pleased to read you enjoyed your treatments at the spa. I will discuss your comments with our staff regarding housekeeping and the restaurant. We hope you will choose to stay with us again. Al Stento General Manager More 

San Antonio, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 6, 2014

We stayed here two nights for an anniversary trip and to take time from the hustle and bustle of our everyday lives. Check in was easy enough. Customer service was average. Room service the next morning was prompt and on time. If you don't feel like having room service or eating at the restaurant, there's restaurants down the road or... More 

Was this review helpful? Yes 2
Al S, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the compliments to the resort, our new guest rooms and the pool complex. I'm pleased to read you enjoyed your overall stay and we look forward to your return visit. Al Stento General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(6)
  • Breakfast buffet(6)
  • Lake Travis(5)
  • Room service(3)
  • Lake view(3)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin
Hotel Style:
#4 Spa Hotel in Austin
#8 Luxury Hotel in Austin
#21 Family Hotel in Austin
#22 Business Hotel in Austin
#27 Romantic Hotel in Austin

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