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All 184 Austin hotels

Lakeway Resort and Spa

4.0 of 5 Hotel   |   101 Lakeway Drive, Austin, TX 78734
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75%
Ranked #33 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Mark J
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544 reviews from our community

Traveler rating
    257
    146
    82
    33
    26
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153
215
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our server Audrey helped us last night at happy hour in the hotel and then again for dinner at Masterson's. The drinks and food were delicious but the excellent service made it a great experience. Can't wait for our next visit.

Was this review helpful? Yes 2
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for taking the time to post a review of Lakeway Resort and Spa. We sincerely appreciate the 5 stars! Our staff continually strives to provide superior customer service and I will pass along your compliments. Please contact me prior to your next visit at bkisker@lakewyareosrtandspa.com. We look forward to seeing you again. Robert Kisker Regional Director and General... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I decided we needed a stay-cation and booked the LBJ Suite at Lakeway Resort & Spa. From beginning to end, the service was top notch. We could not get over how nice the entire staff was. Every single person we encountered went out of their way to cater to us. We never had to ask for anything... More

Was this review helpful? Yes 2
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the 5 star review of Lakeway Resort and Spa. It is our goal to provide superior customers from the moment our guests arrive to the resort. I’m so pleased you enjoyed the food and service at Masterson’s Steakhouse. I’d like to personally welcome back to the resort, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

perfect place for a weekend getaway. Great service from Delroy in Masterson's restaurant every day, along with CJ behind the bar. Pool was fun and relaxing at the same time. Would recommend for any type of getaway for a couple days.

Was this review helpful? Yes 2
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the compliments to our staff and your recommendation. I’m pleased to read you received great service in Masterson’s and we look forward to your return visit to Lakeway Resort and Spa. Robert Kisker Regional Director and General Manager More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice romantic getaway...even while getting some business done. I enjoy the swim up bar, extra large hot tub and wonderful restaurant! The staff is very attentive. Even with the water levels low on Lake Travis it is a beautiful.

Was this review helpful? Yes 3
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for the 5 star review. We are so pleased you enjoyed a romantic getaway and were still able to get some business done as well. I will pass along your compliments to our staff and I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More

Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our second trip to Lakeway and loved it, just a few hiccups during our stay. Our room door had major issues, at one point could not get out of the room, it jammed each time it was opened or shut. Not impressed with the bed linens, we had no fitted bottom sheet, it would not stay on the bed. Also,... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for choosing to stay at our resort and we appreciate the compliments to our staff. I apologize for the linens and the door situation in your guest room as well as the food service. I will discuss your comments with our staff and we will correct the issues. We appreciate your detailed review and look forward to your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a nice resort to visit for a short two day stay. Unfortunately, work was required and Lester at the front desk was spectacular in assisting me with various business needs. Some of the items were confidential and he went out of his way to find the nearest Kinko's so that I could enjoy the remainder of my stay.

Was this review helpful? Yes 2
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for taking the time to post a review of your recent stay. We sincerely appreciate the compliments to our staff and I’m pleased to read we went above and beyond to assist you. We look forward to your return visit. Robert Kisker Regional Director and General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was great.....very friendly with "personality" that made it fun! We enjoyed the restaurant for both breakfast and dinner and chilled by the pool for lunch. All, very enjoyable. Although it was a holiday weekend, it never seemed overwhelmed with people. The convenience of having the marina right there with rentals of all sorts made our trip all the... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you so much for the compliments to our staff. I’m so pleased they made your stay fun and relaxing. It is our goal to provide superior customer service to all our guests and I’d like to personally welcome you back, please contact me at bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More

Houston, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The property, the view, the location, the music floating across the lake from the Garr. From the moment we came a few weeks ago (and again this week), CJ was there to welcome us at the Happy Hour at the Back Porch. Great bartenders make a great bar and CJ is the best!!! She is smart and funny and really... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

We sincerely appreciate the compliments to our staff and the 5 star review. I’m so glad you enjoyed our popular pool deck and Masterson’s Steakhouse. We look forward to your return visit and please contact me directly prior to scheduling your next team meeting, bkisker@lakewayresortandspa.com. Robert Kisker Regional Director and General Manager More

Texas
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was fast, efficient and friendly. Stayed in a room with a balcony. Nice view of the lake and beautiful Texas sunset. Room was clean and spacious. No mini fridge. AC worked well but was very noisy. It drowned the sound of the TV. Nice firm king mattress. A couple of the pillows were lumpy. Clean and nice bathroom.... More

Was this review helpful? Yes 2
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for your compliments to our new guest rooms and the views of the Texas Hill Country. I apologize for the service you received at the pool and restaurant. It is our goal to provide superior customer service in every area of the resort and I will discuss your comments with our staff. Robert Kisker Regional Director and General... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I reserved this resort for a one night getaway for my husband and I. The first day we didn't get to use the pool because of lightening. So we missed our pool time. Just make sure you go on a good day where there's no chance of rain. The rooms were very nice and clean with great views of lake.... More

Was this review helpful? Yes 1
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for the 5 star review of the resort. When inclement weather is in the area, management will temporarily close the pool complex for the safety of our guests. Thank you for your understanding and we look forward to your return visit. Robert Kisker Regional Director and General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(7)
  • Pool area(6)
  • Lake Travis(6)
  • Lake view(5)
  • Room service(4)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin

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