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Lakeway Resort and Spa

4.0 of 5 101 Lakeway Drive, Austin, TX 78734
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Certificate of Excellence 2014
Lakeway Resort and Spa
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Lakeway Resort and Spa
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595 reviews from our community

Traveler rating
    283
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    87
    36
    28
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157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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    (595)
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    (132)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I visit here regularly. I feel as though it's a hidden gem! Staff is amazing, rooms are incredible, breathtaking views, very clean room and comfortable beds! I love everything about this place! I can't imagine staying anywhere else when we visit Austin.

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

MichelleC, Thank you for the wonderful 5 star review! We look forward to seeing you on your next trip to Austin! Thank you Paul Davis General Manager More 

Scotland
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed 2 nights during a weekend in February. Hotel is about 40 miles north of Houston on Lake Travis, or where Lake Travis used to be since it is really low water level at the moment. You have to drive through a residential area with golf cart crossings to get there so it is 30mph all the way. The... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

frequenttravellero46, Thank you fro taking the time to write about your stay. I am very sorry that you we disappointed you and did not meet your expectations. Our team is hard at work in rectifying our shortcomings and I am confident that should you give us another opportunity in the future, you will find your stay far more enjoyable. Thank... More 

Detroit, Michigan
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the resort last week for 2 days. Upon check in-no bellman or someone to take our car. Had to park up the hill and shlep back down with our suitcases. Front desk person-not very friendly. If you don't like your job, get another! The room was beat down and needed an upgrade or at the very least,... More 

Was this review helpful? Yes 6
Dallas, Texas, USA
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice rooms, which I think were recently upgraded. Gorgeous views of the lake and sunsets. Great pools and fitness area. Spa seemed to be closed when I was there. Food from Masterson's was nice but no big deal. (I ordered room service from them). Good get away spot but still close to Austin.

Was this review helpful? Yes 1
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

happer118, Thank you for the nice review of our Resort. We look forward to seeing you the next time you visit Austin. Thank you Paul Davis General Manager More 

Boston
Top Contributor
65 reviews 65 reviews
8 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the resort the 1st weekend in February for 3 nights for my husbands birthday. We checked in early on a FridatyIt wasn't overrun with people since it's off season. It was actually very quite which was perfect for my husband and I. We probably would have never left the resort if the Masterson's steakhouse restaurant on property... More 

Was this review helpful? Yes 2
Florida
Top Contributor
61 reviews 61 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for two nights and used the restaurant for two evening meals and a breakfast. We thought the meals were priced on the high side in relation to standard and quantity. The views overlooking were disappointing as the lake was over 50 feet below normal resulting in the appearance of large areas of mudflats. The resort is purpose built... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

OldtravellerFlorida, Thank you for taking the time to write a review of your stay at our Resort. I am very sorry that you were disappointed in the value of the restaurant, the view of the lake and the architecture of the building. I can assure you that we take your feedback seriously and are looking at our Restaurant offerings and... More 

Houston, Texas
Top Contributor
116 reviews 116 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

An inauspicious start: they lost our reservation and we had to wait a half an hour for them to find us another room. The guy at the front desk was gracious and gave us a discount on the room. The room was shabby, dreary and rundown, matching the hallway leading to it. Service was worse. There were no facial tissues... More 

Was this review helpful? Yes 4
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Davemh333, I am very sorry for the difficulties you encountered during your stay. Please know we are addressing these service issues. I would also like to let you know that we have many physical improvements planned for the property this year. I do hope that you will give us another opportunity in the future should your travels bring you back... More 

The Woodlands, Texas
Top Contributor
86 reviews 86 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start by stating I love this hotel. Been there many times, this visit was the roughest. We pre-registered for a 1pm check in at the hotel. Romantic getaway for the wife and I. Arrived at 1:30 after a nice drive from the Woodlands - no room. Walked over to the restaurant for a nice lunch, returned 3:30. No... More 

Was this review helpful? Yes 2
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Jefflowney, Thank you for taking the time to write a review about your stay. I am sorry for the problems that the transition in ownership caused during your stay. I appreciate your pointing out the pleasant hospitality of our staff and I assure you we are committed to maintaining and enriching the long history of the resort. I do hope... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, it was a pleasant stay. Beds were very comfortable, room spacious, and clean. Staff was friendly & helpful. The daily "happy hour" was a big bonus. Only 2 drawbacks...the resort hot tub was the furthest from any doors to the hotel. Although, it makes for a beautiful view point, it is unappealing on cold days. The second was the... More 

Was this review helpful? Yes
Paul D, General Manager at Lakeway Resort and Spa, responded to this review

Jennifer W. Thank you for the nice review of our resort. I certainly understand your comments regarding the bathroom vent fan and location of the hot tub, and truly appreciate your comments regarding our wonderful staff. Thank you Paul Davis General Manager More 

Austin
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My love affair with the Lakeway Resort began in 1970, when my father and mother took me there as a UT student in the 1970's. My husband and I have continued the tradition when we're in Austin, and for the most part have been delighted with our experience. However, a couple of years ago, we were concerned to discover that... More 

Was this review helpful? Yes 3
Robert K, General Manager at Lakeway Resort and Spa, responded to this review

Thank you very much for the 5 star review of Lakeway Resort and Spa. I’m pleased to read you were pleasantly surprised by our new guest rooms and our staff provided you exceptional service. I will pass along your compliments and we look forward to your future visits! Robert Kisker Regional Director and General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(5)
  • Lake Travis(5)
  • Breakfast buffet(5)

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Drive, Austin, TX 78734
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin
Hotel Style:
#4 Spa Hotel in Austin
#8 Luxury Hotel in Austin
#20 Family Hotel in Austin
#31 Business Hotel in Austin
#34 Romantic Hotel in Austin

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