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Holiday Inn Express & Suites Austin - Sunset Valley

2.5 of 5 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Holiday Inn Express & Suites Austin - Sunset Valley
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Holiday Inn Express & Suites Austin - Sunset Valley
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86 reviews from our community

Traveler rating
    17
    32
    20
    11
    6
See reviews for
24
19
6
27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Austin - Sunset Valley
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DFW
Top Contributor
89 reviews 89 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 12, 2012 via mobile

Chose this hotel as it was close to the event we were attending this past weekend. It was a bit hard to get to as it's on a one way access road. But we found it ok. The hotel is very clean & the service at the desk was outstanding. The rooms were clean & the beds comfy. However, the... More 

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2012

I stayed here for a work trip and was pleasantly surprised with how nice the room was. I had a nice bedroom area, a little desk area and the overall size of the room was nice as well. However, the use of the wireless from the room was pretty bad. The speed was extremely slow and it would cut in... More 

Was this review helpful? Yes 1
Denver
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed December 19, 2011

If are traveling on business and expect to get any work done, this is not the hotel for you. The internet connection is unusable. I've stayed here for years, but till be looking elsewhere. Reached out to the manager who said they'd recently changed their networking equipment, they suggested I work from the lobby of the hotel as it might... More 

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Corpus Christi, Texas
Top Contributor
88 reviews 88 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 15, 2011

Very well kept facility, with overall cleanliness well above average. Mid-December visit. Very pleasant and efficient people up front. Location is excellent - close to very fine regional malls, 20 minutes to the airport, and with the new flyovers from 290, very easy access to/from 1-35 north or south. Free breakfast was on par with breakfasts at similar locations -... More 

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1 review
5 of 5 stars Reviewed November 18, 2011 via mobile

For the first time me and my family decided to go to Austin and see what's down there. We are from San Antonio tx. Let me tell u the hotel was awesome really clean n service was good I would recommend it to people and I believe will be back out there soon again to the same hotel. Thank u... More 

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Hawley, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 26, 2011

Arrived late for a party . Time was an essence. Had two rooms reserved. Total mess up in checking in. Ask the guy checking me in if the buses parked outside were for the wedding I was attending and what time they were leaving . He said had no clue. Half the hotel was booked for the wedding. Room was... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 12, 2011

My husband and I stayed here just one night and overall, it was fine for the price. We would have liked to stay downtown or near UT but the prices for those hotels were out of our budget. We picked this Holiday Inn Express because we used to live in that area and know that it's relatively new and it... More 

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 2, 2011

I have stayed at several HI Express hotels in the last few months and I was quite surprised by the Sunset Valley location, but not necessarily in a good way. My room faced the highway and, had I not had ear plugs, it would have been difficult to get any sleep. Furthermore, left to close on their own, the surrounding... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 13, 2011

In short, this was a below average suite hotel room with a major service issue. Booked via my employer, I found the hotel to be a somewhat tired suite hotel - not comparable to the Hyatt Place I'd stayed the night before. Good breakfast, but there are better options. My service issue was a miscommunication about shipping an item left... More 

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Toronto, Canada
Top Contributor
55 reviews 55 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 22, 2011

OK hotel with no surprises. I had a big room with a view on the pool at the back. The airco in my room was big, clunky and noisy which made it hard for me to sleep the first nights. Breakfast was rubbery and the orange juice was awful. The only high point was an agreeable dinner across the road... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Address: 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
Number of rooms: 99
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Also Known As:
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn

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