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Holiday Inn Express & Suites Austin - Sunset Valley

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4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Holiday Inn Express & Suites Austin - Sunset Valley
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96 Reviews from our TripAdvisor Community

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Traveler rating
    18
    37
    23
    12
    6
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33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (96)
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    (27)
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    (23)
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Chennai (Madras), India
Contributor
12 reviews 12 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for 10 days on business trip. The room was very clean and maintained well. As mentioned in the hotel website, the room had TV, microwave oven, a small refrigerator, air conditioner, hair dryer, sofa-bed, work desk with lamp, phone, sufficient electrical outlets, coffee maker, iron-box, ironing board and all in working condition. Free Wi-Fi that worked... More 

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Bangalore
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is right off Highway 290 W, could be located easily, and is a walk-able distance from several amenities like car rental agencies, Walmart, restaurants and Specs. Parking space is ample and makes for a fine walking track in itself during the early morning or late evening hours. An adequate breakfast spread, and a restaurant serving Indian cuisine right... More 

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Phoenix, Arizona
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As expected Holiday Inn Express Hotel - Rooms are good, clean, everything worked. Free Wifi, gets very slow at peak times (7.00am). Sitting room in the lobby area just enough for a small group of people. Indian restaurant almost attached to hotel has a good bar - no need to drive anywhere. The area surrounding the hotel is all freeway.... More 

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

I needed a last minute room. They had one available, feather free, and it was a 5 minute drive (easy to find). The check in was swift. The room was in perfect condition and very quiet all night even though they appeared to be nearly full.

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Shah Alam, Malaysia
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 20, 2015

Staying in the holiday Inn hotel during mar in Austin. It is renovated and re-painted. However, the hotel seems a bit dull and I think it will be great if the hotel re-paint with brighter colour. The service from the desk is good, capable to provide you info you need. The breakfast can be improve and the area for the... More 

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Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 4, 2015

Pleasantly surprised by the comfort and amenities at this Holiday Inn. Stayed for business and found it to be a good value for our needs. The rooms were clean, beds comfortable, and suites spacious. Downtown and surrounding areas are just a quick Uber ride away and averaged around $20. Really would love to buy some of those "firm" pillows :)

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Baytown, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 19, 2015

We arrived early went to check in , would not let's s till 3pm , that's fine regular check in time. At 3pm we check in to one room, paid for both and second party only need to pick up keys. Front desk then gave that room away and had to wait till 4pm for a room on different floor... More 

Was this review helpful? Yes 1
San Francisco
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

I stayed at this Holiday Inn Express for 3 nights (2/17-2/20), and it was my most unpleasant hotel experience in a while. There are nice shops and restaurants nearby. Housekeeping staff were friendly. Breakfast was okay. My biggest problem was the traffic noise and front desk. My room (304) overlooks Highway 290 (about 70ft away), and I found it very... More 

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Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

I would like to take a moment to thank you for letting us know about your recent stay. I can assure you that the handling of things will be addressed as this not how we like to have our guests feel. I do hope you will come see us again soon. More 

Spencerport, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 11, 2015

We stayed at this facility for two nights: 1/30-2/1. The second day, we had to request that the room be serviced. Initially, we were told to go to the front desk to replenished items. When I went to the desk, the clerk immediately called housekeeping and the room was serviced? Hour before the end of breakfast service, the heated food... More 

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Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

I am sorry for some of the confusion during your stay and can assure you that I will forward this information on to the proper supervisors and will look into why there was a shortage in breakfast as this is never been a problem for us. We look forward to seeing you again. More 

Houston, Texas
Top Contributor
88 reviews 88 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 3, 2015

New property, nice location near restaurants and shops. The rate we paid was 140.00 that included breakfast. in comparison, our friends stayed at the Hilton Airport for 100.00 but no breakfast. Hilton is a much bigger property. The breakfast was ok, eggs, automatic pancake maker, muffins, bagels, etc. The rooms were clean and large. No bar or restaurant onsite except... More 

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Dennis L, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

We are very glad that you enjoyed yourself with us as we strive very hard to make guest stay an enjoyable one. More 

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