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All 184 Austin hotels

Holiday Inn Express & Suites Austin - Sunset Valley

2.5 of 5 Hotel   |   4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Ranked #110 of 184 Hotels in Austin
A recent review
5 of 5 stars reviewed 6 days ago
Lovenit479 Fayetteville, AR
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75 reviews from our community

Traveler rating
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    19
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21
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fayetteville, AR
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If this is your first trip to Austin and you are doing recon for return trips this is the place to stay. 1.5 miles to the "Broken Spoke" If you don't know this 50 plus year old Honky Tonk dude you need to spruce up the ole resume. Everyone who is any body has been there except you!! Thursday night... More

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Houston, Texas
Top Contributor
288 reviews 288 reviews
178 hotel reviews
324 helpful votes 324 helpful votes
3 of 5 stars Reviewed 1 week ago

This location could be a four star but given the lackluster staff and management, it struggles. I always try to find a location near the near my customer visits. This location was about 5 miles outside downtown on the south side. The staff was not at all friendly on check in . (the only words said were “drivers license and... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Always stay here when I am in Austin for work. Conveniently located to the freeways that I use, Friendly staff. Great coffee and a good variety for breakfast. Clean rooms. Only disappointment was the room was a little humid. Not as cold as I liked it. Mental note not to stay in this room again. But I will definitely stay... More

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Noida, Uttar Pradesh, India
Contributor
15 reviews 15 reviews
3 of 5 stars Reviewed 2 weeks ago

1. The swimming pool is very small. :( 2. There is walmart and bestbuy very closeby (1-2 miles) :) 3. Barton Creek Mall is around 5 miles which is a good shopping destination. 4. Broody Lane is also close by (2-3 miles) which has plenty of restaurants. 5. B'fast menu is good, but its constant. I stayed for 2 weeks,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear gautamtikoo, Thank you for taking the time to post your comments. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make... More

Fort Collins, Colorado
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 11, 2014

The lobby & room decor was OK; nothing special. I am a light sleeper, but the "chirping" room refrigerator, noisy AC unit at the window, and plumbing noises from other rooms had me up all night. I've learned that I need central AC that doesn't make such a racket coming on. If noises like this don't bother you, this place... More

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HIExpAUSSV, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Hello LaurenTraveler, Thank you for taking the time to review our property. We are so sorry to hear that your experience was less to be desired. If you would be willing to give us another chance, please contact us directly so that we can make sure and find you a more quiet room. Kimberley Jaksik Front Desk Manager fdhieaustin@yahoo.com More

Georgetown, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

We stayed overnight on July 1, 2014. The checkin was quick and the clerk was very friendly. Across from the front desk was a jar of cookies that looked homemade and were very good. Our room was a little too cold for us and very humid feeling. We lowered the temp a little but the humidity was way too much.... More

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HIExpAUSSV, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Hey there, CarolynCh3rry, Thank you for taking the time to review our property. We are sorry to hear that you experienced issued with humidity while staying with us. We would like to speak with you further (contact details below) regarding this issue to make sure it is corrected. We hope that you'll give us another chance the next time you're... More

Richmond, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a suite which was very nice and had plenty of room for three people. the hotel was close to the Highway and easy to access. Yummy breakfast, I love the cinnamon rolls. I give this hotel five stars.

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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 31, 2014

This is a good example of a recently built HIEx. Nice construction, good décor and furnishings. All was well except that we had a room on the freeway side of the building, which was very noisy. The front is only about 75 feet from the freeway access road. We checked in about 2:00 and asked for a room in the... More

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Toronto, Canada
Top Contributor
73 reviews 73 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 23, 2013

I am partial to the IHG hotels but this location is exceptional. very well cared for. excellent staff who are knowledgeable and helpful. sometimes hotels in warmer climates get the perma damp air conditioning smell but this place was very neat and tidy. wifi worked everywhere, breakfast was very tidy and orderly, and well stocked. the location is ultimately convenient... More

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Daphne, Alabama
Top Contributor
211 reviews 211 reviews
38 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed November 11, 2013

Hubby and I stayed three nights to attend a family wedding. Room 311 was clean, comfortable and quiet. Bathroom clean, roomy, decent water pressure. Breakfast was just okay...can't say I've ever had a "free" breakfast that was really good. Front desk staff very professional, helpful. TERRIFIC Indian restaurant Royal India right next door. Very easy access to/from Highway 290. Convenient... More

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Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Address: 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn

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