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All 184 Austin hotels

Holiday Inn Express & Suites Austin - Sunset Valley

2.5 of 5 Hotel   |   4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Ranked #110 of 184 hotels in Austin
A recent review
3 of 5 stars Reviewed July 11, 2014
LaurenTraveler Fort Collins, Colorado
  • Reviews (71)
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71 people have reviewed this hotel

Traveler rating
    13
    27
    17
    8
    6
See reviews for
21
17
5
20
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Fort Collins, Colorado
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 11, 2014

The lobby & room decor was OK; nothing special. I am a light sleeper, but the "chirping" room refrigerator, noisy AC unit at the window, and plumbing noises from other rooms had me up all night. I've learned that I need central AC that doesn't make such a racket coming on. If noises like this don't bother you, this place... More

Was this review helpful? Yes
HIExpAUSSV, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Hello LaurenTraveler, Thank you for taking the time to review our property. We are so sorry to hear that your experience was less to be desired. If you would be willing to give us another chance, please contact us directly so that we can make sure and find you a more quiet room. Kimberley Jaksik Front Desk Manager fdhieaustin@yahoo.com More

Georgetown, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

We stayed overnight on July 1, 2014. The checkin was quick and the clerk was very friendly. Across from the front desk was a jar of cookies that looked homemade and were very good. Our room was a little too cold for us and very humid feeling. We lowered the temp a little but the humidity was way too much.... More

Was this review helpful? Yes
HIExpAUSSV, Front Office Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Hey there, CarolynCh3rry, Thank you for taking the time to review our property. We are sorry to hear that you experienced issued with humidity while staying with us. We would like to speak with you further (contact details below) regarding this issue to make sure it is corrected. We hope that you'll give us another chance the next time you're... More

Richmond, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a suite which was very nice and had plenty of room for three people. the hotel was close to the Highway and easy to access. Yummy breakfast, I love the cinnamon rolls. I give this hotel five stars.

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2014

This is a good example of a recently built HIEx. Nice construction, good décor and furnishings. All was well except that we had a room on the freeway side of the building, which was very noisy. The front is only about 75 feet from the freeway access road. We checked in about 2:00 and asked for a room in the... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
69 reviews 69 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 23, 2013

I am partial to the IHG hotels but this location is exceptional. very well cared for. excellent staff who are knowledgeable and helpful. sometimes hotels in warmer climates get the perma damp air conditioning smell but this place was very neat and tidy. wifi worked everywhere, breakfast was very tidy and orderly, and well stocked. the location is ultimately convenient... More

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Daphne, Alabama
Top Contributor
212 reviews 212 reviews
39 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed November 11, 2013

Hubby and I stayed three nights to attend a family wedding. Room 311 was clean, comfortable and quiet. Bathroom clean, roomy, decent water pressure. Breakfast was just okay...can't say I've ever had a "free" breakfast that was really good. Front desk staff very professional, helpful. TERRIFIC Indian restaurant Royal India right next door. Very easy access to/from Highway 290. Convenient... More

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Hurst, Texas
Top Contributor
142 reviews 142 reviews
57 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed November 1, 2013

I arrived at this place in the middle of a warm autumn afternoon. I checked in at the desk where there was a line. Upon checking in, the desk clerk hands me two room temperature bottles of drinking water. I thanked her but wondered why they are handing out warm water. I went back to my car, gathered my things,... More

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Anderson, South Carolina
Top Contributor
57 reviews 57 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 22, 2013

Super clean, excellent and friendly staff and the breakfast bar had bacon in the morning! I was also impressed that they now use Bath & Body Works body wash and such in the bathrooms. They had the White Citrus scent and that's one of my choices at home. They even had a hygiene kit with mini nail file, q-tips and... More

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Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 19, 2013

I made and paid for a room at this property over three months before my visit. I paid $135.99 plus tax for a Nonsmoking king suite. We arrived an hour before check-in as we were leaving for a wedding in a couple of hours. The man at the desk promised my room would ready in 20-30 minutes. After 45 minutes,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear Lazy0ne, Thank you for taking the time to review our property. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our products... More

Florida
Top Contributor
139 reviews 139 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 4, 2013

Reasonable price, in comparison to Austin. A bit tricky to find, driving off highway. Room clean and comfortable. Breakfast included, but don't expect eggs over easy or sunny side up. Location convenient to downtown Austin. Staff friendly and helpful. Would stay again.

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Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Address: 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
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Also Known As:
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.Experience Holiday Inn Express Hotel & Suites Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks shopping center for your enjoyment! Discover all Holiday Inn Express Hotel & Suites Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
99

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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