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All 182 Austin hotels

Holiday Inn Express & Suites Austin - Sunset Valley

2.5 of 5 Hotel   |   4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Ranked #117 of 182 hotels in Austin
A recent review
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68 people have reviewed this hotel

Traveler rating
    12
    26
    16
    8
    6
See reviews for
19
17
5
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good example of a recently built HIEx. Nice construction, good décor and furnishings. All was well except that we had a room on the freeway side of the building, which was very noisy. The front is only about 75 feet from the freeway access road. We checked in about 2:00 and asked for a room in the... More

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Toronto, Canada
Top Contributor
67 reviews 67 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 23, 2013

I am partial to the IHG hotels but this location is exceptional. very well cared for. excellent staff who are knowledgeable and helpful. sometimes hotels in warmer climates get the perma damp air conditioning smell but this place was very neat and tidy. wifi worked everywhere, breakfast was very tidy and orderly, and well stocked. the location is ultimately convenient... More

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Daphne, Alabama
Top Contributor
204 reviews 204 reviews
38 hotel reviews
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed November 11, 2013

Hubby and I stayed three nights to attend a family wedding. Room 311 was clean, comfortable and quiet. Bathroom clean, roomy, decent water pressure. Breakfast was just okay...can't say I've ever had a "free" breakfast that was really good. Front desk staff very professional, helpful. TERRIFIC Indian restaurant Royal India right next door. Very easy access to/from Highway 290. Convenient... More

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Hurst, Texas
Top Contributor
129 reviews 129 reviews
52 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 1, 2013

I arrived at this place in the middle of a warm autumn afternoon. I checked in at the desk where there was a line. Upon checking in, the desk clerk hands me two room temperature bottles of drinking water. I thanked her but wondered why they are handing out warm water. I went back to my car, gathered my things,... More

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Anderson, South Carolina
Top Contributor
54 reviews 54 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 22, 2013

Super clean, excellent and friendly staff and the breakfast bar had bacon in the morning! I was also impressed that they now use Bath & Body Works body wash and such in the bathrooms. They had the White Citrus scent and that's one of my choices at home. They even had a hygiene kit with mini nail file, q-tips and... More

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Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 19, 2013

I made and paid for a room at this property over three months before my visit. I paid $135.99 plus tax for a Nonsmoking king suite. We arrived an hour before check-in as we were leaving for a wedding in a couple of hours. The man at the desk promised my room would ready in 20-30 minutes. After 45 minutes,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear Lazy0ne, Thank you for taking the time to review our property. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our products... More

Florida
Top Contributor
109 reviews 109 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 4, 2013

Reasonable price, in comparison to Austin. A bit tricky to find, driving off highway. Room clean and comfortable. Breakfast included, but don't expect eggs over easy or sunny side up. Location convenient to downtown Austin. Staff friendly and helpful. Would stay again.

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Denmark
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 30, 2013

Duing our stay in Austin we stayed twice at this Holiday Inn Express: The first time when we first arrived in Austin and had booked without any knowledge of the city nor the hotel, and we returned to the hotel app. 2 weeks later just to relax and lie by the pool (which by the way was clean and well... More

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Lucas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2013

My husband and I stayed here 1 night after spending the day moving my daughter to Austin. It is a very nice hotel. The breakfast was adequate. Nothing to write home about, but it did the job. The hotel was very clean and the staff were very professional and polite. We will stay here again as it is very convenient... More

Was this review helpful? Yes 1
Norman, Oklahoma
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 12, 2013 via mobile

Clean, quiet and comfortable but lacking in service. When we arrived it was late at night and I had trouble persuading the front desk clerk to let me in the locked front doors. She was not friendly at all. Our room was incredibly humid and the carpet felt a tiny bit damp, as if they had just shampooed it. Bed... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review

Dear DeeJayOK, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is great to know you found our property clean and comfortable. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the breakfast and... More

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Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

Also Known As:
Holiday Inn Express And Suites Austin - Sunset Valley
Holiday Inn Express & Suites Austin - Sunset Valley Hotel
Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
Holiday Inn Express Austin
Holiday Inn Austin
Austin Holiday Inn
Address: 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #117 of 182 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin - Sunset Valley 2.5*
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.Experience Holiday Inn Express Hotel & Suites Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks shopping center for your enjoyment! Discover all Holiday Inn Express Hotel & Suites Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
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