We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 185 Austin hotels

Holiday Inn Austin NW Plaza/Arboretum

3.0 of 5 Hotel   |   8901 Business Park Drive, Austin, TX 78759
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Austin NW Plaza/Arboretum
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Holiday Inn Austin NW Plaza/Arboretum to your Saves list
60%
Ranked #92 of 185 Hotels in Austin
A recent review
5 of 5 stars Reviewed June 8, 2010
thehillfamily Dallas, Texas
Write a Review

180 reviews from our community

Traveler rating
    48
    58
    51
    19
    4
See reviews for
45
27
18
65
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (45)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (31)
All months
There are newer reviews for Holiday Inn Austin NW Plaza/Arboretum
See the most recent reviews
Dallas, Texas
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2010

Don't let the street name fool you. The hotel is on Business Park Drive. But the hotel is located just around the corner of a comfortable, upper-class neighborhood with very wide streets. We felt safe and comfortable taking relaxing walks through the neighborhood. Our spacious room was the larger King Bed room. The bed was soft and their were ample... More

Was this review helpful? Yes
San Antonio, Texas
Contributor
19 reviews 19 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 6, 2010

No Joke! We checked in and took our luggage to the room on the luggage cart. I was taking the cart back down, when I got on the elevator and pushed the 1st floor, the door closed and that is all that happened. I pulled the alarm and used the phone. Maitenance got me free within minutes but there was... More

Was this review helpful? Yes 2
Orting, Washington
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 21, 2010

I have stayed at this hotel many times on trips to Austin. It's pretty easy to get around being situated at Research and Mo Pac. The hotel is starting to show some age and hopefully they are planning to remodel soon. Aside from that, the place is great. It's very quiet and comfortable.

Was this review helpful? Yes
Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 21, 2010

This hotel is situated in a very awkward spot--right where two freeway systems cross. If you are not familiar with the neighborhoods of Austin, or if you don't have a GPS system, you will be frustrated and confused. The first room I was assigned featured ants gathering for a party on the bathroom sink...a party that carried over into the... More

Was this review helpful? Yes
dthompson72, General Manager at Holiday Inn Austin NW Plaza/Arboretum, responded to this review

*Thank you for taking the time to leave a comment about our hotel. We are sorry for the inconveniences you experienced while staying with us but please know we work diligently to provide a hotel our guests love. We are dissapointed that we missed the mark for you. Next time you are in Austin, I would be honored if you... More

Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2010

Even with the directions they provided in hand and after calling to verify, the location was still far too difficult to find. No apologies given at the front desk. My room was on the first floor and presumably, so was the washroom. I could smell what I though ws "mold" every time I went to and from the room. I... More

Was this review helpful? Yes 1
dthompson72, General Manager at Holiday Inn Austin NW Plaza/Arboretum, responded to this review

*Thank you so much for taking the time to provide us with your experience. We are so sorry we delivered such a poor hotel stay. You will be pleased to know that we have made many upgrades since last October. I would like to personally invite you back to give us one more try. Sincerely, Donn Thompson General Manager More

Houston, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 1, 2010

PROS: Reasonable rate, large/clean rooms, comfortable beds, fridge, friendly staff, sports bar, free parking. CONS: Very difficult to find (even with GPS), avoid rooms facing interior atrium due to indoor pool activity noise.

Was this review helpful? Yes 1
Northwest Arkansas
1 review
4 of 5 stars Reviewed November 25, 2009

I have stayed at the Holiday Inn NW twice now and have had excellent service each time. The rooms are clean, comfortable beds, all the amenities you need. It is close to great shopping and restaurants. The Park restaurant in the hotel is good, too. Staff was helpful and friendly. I felt very welcome here and will return to Holiday... More

Was this review helpful? Yes
Sherman, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed November 8, 2009

We paid $50/nite plus tax through Priceline and were very pleased with the hotel. The hotel was very easy to get to - right off Mopac. We arrived late - around 11pm and the bar and grill was open in the hotel where we ordered burgers which were quite good. Our room was clean and stylish with contemporary accents and... More

Was this review helpful? Yes
Arlington, Texas
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 31, 2009

My wife and I stayed at this hotel over 2 nights during the weekend and didn't have any major complaints. We paid $50 a night (plus taxes & fees) through Priceline. I don't think I would ever pay their normal rates to stay there, and not that it's a bad hotel, but if I'm going to pay $100+, I'd rather... More

Was this review helpful? Yes
houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2009

My daughter and I arrived tired at 10:00 PM. We were in our room within a few minutes. My first impression was the clean smell. The room was immaculate, including the bathroom. I am one who takes disinfectant wipes with me to clean remotes and handels. The beds were comfortable. The water pressure was very good. At breakfast, the coffee... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Austin NW Plaza/Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Austin NW Plaza/Arboretum

Address: 8901 Business Park Drive, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin NW Plaza/Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Expedia, Priceline, Orbitz, BookIt.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Austin NW Plaza/Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (1)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (10)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (7)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay