The hotel is OK for the price but breakfast can be expensive and is not included in the price per night. Interestingly, the same breakfast on different days was priced differently... This hotel is not convenient to get to as you have to drive past it and then double back through a neighbourhood, while using your internal compass to guide... More

I arrived late and left early but room was clean and hotel was as well. More

The access of the hotel is a bit odd, as you work your way through residential areas to access this hotel near major highway. Amazing it is quiet. Rooms small and clean. The lobby is so small and confining it does not give out a good first impression. The friendly staff works to make this a nice location to stay... More

The property is centrally located in the Arboretum area convenient to shopping and restaurants, though not to downtown. The onside sports Bar has 30+ TVs and offers good ambiance. The property needs a facelift, however. Peeling ceilings in my bathroom, and an elevator that had me stuck for 10 minutes will keep me from coming back. When I informed the... More

I have had to stay at the Holiday Inn Austin NW Plaza/Arboretum on two occasions for work related training. The staff is really nice and extremely attentive to the needs of the clients. I requested a microwave and refrigerator in my room at the time the reservation was made. When I arrived, the room was set up exactly as requested.... More

We live less than 100 miles from Austin, so it's a favorite for a quick weekend getaway. This hotel is centrally located and close to great shopping and dining around the Arboretum and it's not too far away from downtown or the suburbs to the north and west of the city. One down side is that its specific location is... More

My family and I with 2 young boys (6 and 3) spent 4 nights here Sept 29-Oct 3. The hotel is dated but has had some renovations. The beds were very comfortable and the room very clean, but the bathroom was bare bones. We swam one day and enjoyed the hot tub, but the pool water was a bit cool... More

My family and I stayed here from September 7-9 in room 241. We arrived unannounced due to problems with our previously booked hotel further north. The management (I believe his name was Simon) was exceedingly pleasant and accommodating. The decor of the hotel is beautiful and the room was spacious and well equipped (32" flatscreen, fridge, etc). It is also... More

Holiday Inn's lack some consistency and this property is no exception. Overall a good property but not without some problems. No special amenities for Priority Club members. Lobby was like 90 degrees. Room was fine once I was able to crank up the air and drop the temp. Room was in ok shape and clean. Bed was comfortable and wireless... More